8 Pendo Jobs

You will be collaborating closely with designers, product managers, and developers to create compelling and intuitive user experiences across our products. Your responsibilities will include defining content strategy for one or more product areas, collaborating with cross-functional teams to understand user needs and design objectives, and contributing to the overall vision and strategy of the product. You will be crafting clear, concise, and engaging copy that guides users through interfaces and helps them achieve their goals. As a Senior UX Writer, you will draft and review product content for user interfaces, ensuring adherence to guidelines while providing guidance for the most compelling user experience. You will also compose product communications, including notices and system emails, and other text elements to enhance user comprehension and interaction. Additionally, you will utilize systems and tools to create, update, and maintain product content, develop user assistance plans, create notifications, tours, and surveys in the Pendo system, and collaborate with technical writers and product managers to draft and review knowledge management articles as needed. In this role, you will contribute to developing UX writing best practices, standards, and processes, onboard and mentor junior UX writers, and perform other duties as assigned. You will be expected to comply with all policies and standards while working independently with minimal supervision, managing multiple projects simultaneously, skillfully giving and receiving feedback, and formulating clear and understandable content to present findings to all levels in the organization. The ideal candidate will possess a Bachelor's Degree in English, Writing, Technical Communication, or a related field, along with at least 5 years of experience in writing web content. Proficiency in tools such as Figma, Miro, Jira, Pendo, and Contentstack is a plus. You should have the ability to manage stakeholders with diverse and competing priorities, collaborate successfully cross-functionally, be eager to learn new areas of the business, and work effectively in a team environment. This position will require you to work in a clean, pleasant, and comfortable office environment. Please note that this job description is not all-encompassing, and TriNet reserves the right to change or modify job duties and assignments at any time based on business necessity.,

Are you at an early stage of your career and looking to work in a practical domain Do you have a desire to support scientists, researchers, students, and more by making relevant data accessible to them If so, Elsevier is looking for individuals who bring accountability, innovation, and a strong sense of ownership to their work. We are committed to solving the world's most pressing information challenges and hiring individuals who truly care about delivering impactful solutions that benefit global research, healthcare, and education. We are currently seeking a Senior Quality Engineer (SDET) who embodies our values of empowerment, collaboration, and continuous improvement. In this role, you will take end-to-end responsibility for product quality and serve as a Quality Engineering Subject Matter Expert. Your primary focus will be ensuring that our products meet the highest standards through strong technical practices, innovation, and proactive ownership. As a Senior Quality Engineer, you will be responsible for developing and executing performance and automation tests. You will work closely with management to enhance quality and process standards, plan and execute effective test approaches, and ensure the on-time and efficient delivery of high-quality software products and/or data. This role requires an intermediate understanding of QA testing, including different testing methodologies and both legacy and new innovation/acquisition products. Your responsibilities will include putting customers first by delivering solutions with reliability, performance, and usability at their core. You will own the quality lifecycle of product features, collaborate with cross-functional teams, drive test strategy, automation, and continuous validation across UI, API, and data layers, establish actionable metrics and feedback loops, champion the use of smart automation tools, mentor and uplift the quality engineering team, and drive continuous improvement through retrospectives and team ceremonies. To qualify for this role, you should have a Bachelor's degree in Computer Science, any Engineering, or a related field, along with 6+ years of experience in software testing and automation in agile environments. You should have a deep understanding of testing strategies, QA patterns, and cloud-native application architectures, as well as hands-on knowledge of programming languages such as JavaScript, Python, or Java. Experience with UI automation frameworks, observability tools, API testing tools, CI/CD tools, and performance/load testing tools is also required. At Elsevier, we promote a healthy work/life balance and provide various well-being initiatives to help you meet both your immediate responsibilities and long-term goals. We offer comprehensive benefits to support your health and well-being, including health insurance, life insurance, flexible working arrangements, employee assistance programs, medical screenings, family benefits, paid time-off options, and more. Join us at Elsevier, a global leader in information and analytics, where your work contributes to addressing the world's grand challenges and fostering a more sustainable future. We harness innovative technologies to support science and healthcare, partnering for a better world.,

As a Product Data Specialist at Assent, you will play a pivotal role in enabling informed product decisions by uncovering actionable insights across our platforms. You will be embedded within the product organization, collaborating closely with product managers, designers, operations, and other analysts to elevate our understanding of user behavior, product performance, and customer outcomes. You'll work with a modern data and analytics stack that includes SQL, Pendo, Tableau, Salesforce, and Snowflake, enabling you to synthesize data from customer activity, in-app behavior, and business systems. Your day-to-day work will involve shaping and analyzing key product metrics (such as adoption, retention, engagement, and funnel progression), tracking the performance of new feature launches, evaluating onboarding and user journeys, and identifying opportunities to enhance product experience and value delivery. This role is suited for an experienced analyst who is eager to go beyond reporting, someone who thrives on solving complex puzzles, influencing product direction with insight, and driving a culture of curiosity, experimentation, and measurable impact. Key Requirements & Responsibilities - Collect, clean, and organize data from multiple sources (Customer data, Engagement data, In-app data) to track key product metrics such as engagement, retention, and feature usage. - Assist in building and maintaining dashboards and reports to provide real-time insights into product performance. - Support senior analysts in analyzing data to understand user behavior and identify trends and patterns that influence product decisions. - Collaborate with product managers & product designers to provide basic insights and data support for new feature launches, A/B testing, and user journey analysis. - Assist in maintaining documentation of data processes, report templates, and test setups. - Provide actionable insights with detailed business implications, and recommend optimal actions to stakeholders Qualifications We strongly value your talent, energy, and passion. It will also be valuable to Assent if you have the following qualifications: - 3-4 years of experience in data analysis, product analytics, or a related field - University, College and/or Post Graduate Certificate in a related field; - Familiarity with SQL or willingness to learn, and basic knowledge of data visualization tools like Tableau or Google Data Studio. - Excellent analytical problem solver and ambitious about applying data to solve problems. - Enthusiastic about creating change and helping others through a result-driven, pragmatic and persuasive approach - Curious, highly driven to learn and grow - Ability to present data and its implications in a clear and concise manner to a non-technical audience - Strong organizational and project management skills - Superb interpersonal skills - you are able to establish great cross-functional relationships in a team environment with a diverse group of stakeholders - Highly adaptable and flexible - you thrive in a fast-paced, dynamic business environment and deal well with ambiguity. - Knowledge of Pendo and its use in tracking user engagement, product usage, and onboarding flows is an asset,

Key Responsibilities 5+ years of experience working within an in-house research team or relevant work experience. Experience in quantitative and qualitative research methods. Experience writing reports and internal communications. Excellent communication and analytical skills. Proven ability to work independently and collaborate with a cross-functional team. Experience with agile process and delivery models. A rigorous approach to documentation and organization. Tools: Pendo, User Testing, Hotjar, Figjam, User Zoom, Jira, ChatGPT, Perplexity, Helpscout, Google Workspace, Quicksight, Miro, FigJam, Dovetail, Maze Bonus Points. SaaS experience desired. A versatile thinker comfortable working with ambiguity. Role: Senior Mobile User Experience Researcher Work location: Bengaluru / Mumbai / Pune / Noida / Gurugram Mode: Hybrid Core Skills / Research Methods : • Contextual Enquiry • Dairy Studies • Thematic Analysis • Co-design • Storyboards Wizard of Oz Testing • Ethnography • Focus Groups • Shop-Alongs • Text Analysis • InDepth Interviews • Usability Tests • Field Studies • Surveys • Heuristic Evaluation • Think Aloud • Sentiment Analysis • Concept Mapping

We are seeking a highlyskilled and experienced HR Technology Subject Matter Expert (SME) to join ourHR function. The ideal candidate will have hands-on experience working with HRsystems in a global, matrixed environment and will be responsible for optimizingHR technology platforms to enhance process efficiency, user experience, andbusiness outcomes. KEY REPONSIBILITIES: Serve as the go-to expertfor HR technology platforms, providing deep functional and technical knowledgeto HR stakeholders, IT teams, and external partners. Drive HR Technologyadoption Provide consultativesupport to leverage technology, streamline HR processes, and improve employeeexperience. Manage day-to-dayadministration, configuration, and optimization of core HR systems and modulessuch as Core HR, Talent Acquisition, Performance, Learning, Compensation, etc. Support end-to-endlifecycle for system changes including requirement gathering, design,configuration, testing (SIT/UAT), training, deployment, and post-implementationsupport. Work closely withinternal HR teams and external vendors during platform upgrades, patchmanagement, and release cycles to evaluate and adopt new functionalities. Create and execute testscripts, coordinate UAT with HR teams, and document outcomes. Act as the primaryliaison between HR, IT, and vendors for all HR technology-related matters,including incident resolution, SLA management, and enhancement discussions. Provide tier-2/3 supportfor system-related queries and resolve escalations in a timely manner. KEY COMPETENCIES: Master's degree inHuman Resources, Information Systems, Computer Science, or a related field 57 years of experiencein HR technology within a multinational corporate environment. Experience inimplementing, configuring, or managing HR platforms such as Darwinbox(preferred), Oracle, Dev Ops, Pendo and Jira, or similar. Hands-on experience insystem integrations / enterprise transformation Strong understanding ofHR processes and practices including Core HR, Talent Management, Recruitment,Compensation, Learning, and Employee Experience.

Who We Are As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters. Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions. Our guiding principles are rooted in our four core values: 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave.' These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in crafting a more inclusive future for all. Cisco Spaces Cisco Spaces a cloud platform that turns buildings into smart spaces, is one of the fastest growing software products in Cisco. We are helping users reinvent their buildings in a hybrid world by making them safer, smarter and sustainable. Were looking for a Product Activation Specialist; a high-achieving individual who will be responsible for the customer intelligence strategy and vision. In addition to having the communication skills to influence and collaborate effectively; being inherently curious and eager to learn new tools and technologies, whilst keeping up with a constantly evolving product and market means you thrive in a fast-moving environment. What Youll Do Market research & Demand Generation Owner of the customer database: research and map out user personas, scope out ideal accounts and keep an up-to-date database of key user contacts, product champions, and critical decision-makers. Advocate for no & low touch customer activation of Cisco Spaces - across all touchpoints. Understand customer difficulties and how Cisco Spaces addresses these across verticals and personas and drive demand generation activities. Build and operate a qualified lead database using a mix of Cisco internal & external tools such as zoominfo, Apollo.io, D&B Hoovers, etc You will support the Product Lifecycle team in creating targeted activation campaigns to drive adoption and meet business goals. Drive activation and adoption for Cisco Spaces customers by partnering with Product and Marketing teams to develop regional and industry-focused playbooks, including targeted outreach, lead engagement and nurture strategiestargeted at accelerating product adoption and growing usage. Drive event attendance : providing a direct touchpoint to experience and product adoption. Data Driven Analysis Develop a deep understanding of customers and how they engage with your product campaigns, collaterals and product. Collaborate with other team members to develop appropriate metrics to measure campaign performance, effect, lead generation, activation pipeline development, product adoption, and value of our efforts. Always thinking of new ways to address existing problems using data, AI, process, and technology Collaborate with Product Marketing and Customer Success in building a repeatable framework for targeting, acquiring, educating and nurturing customers. Required qualifications BSc / Msc equivalent experience (or above) in Business/Engineering/Marketing Outstanding written and verbal communication. Skilled in crafting presentations and effectively communicating results to team members. Proficient in Microsoft Excel, with an ability to operate in uncertainty, handle and build multiple data streams and make sense out of it. (Power BI & Tableau is a plus) Ability to understand data, analyzing results, and optimizing for scale Proficiency in MS Excel, SaaS CRMs and lead generation tools (HubSpot, Salesforce, Pendo, Marketo, Apollo.io, Zoominfo, etc.) Bonus Skills Up to 2 years of experience driving successful customer intelligence for SaaS products - for paid and free trial customers

your role will be responsible for partnering with internal and external stakeholders to support build-out of WalkMe walk throughs and technical writing to support WalkMe implementations on multiple client platforms. This role at DigitizeNow is our entry-level and will be a launch pad for your career in DAP. You will report to and be under the guidance & mentorship of a WalkMe Builder Team Leader at DigitizeNow. This role is full time. Once you have proven your technical and client management skills, and are assigned a client, there may be opportunities to travel overseas to our clients in Asia Pacific and globally. Your work experience and background? You have at the minimum a 4-year undergraduate degree from a reputed university/ college - Bachelors degree in Engineering, Commerce, Mass Communication or Arts or similar You are currently in your first job with no more than 2 years of work experience preferably in a consulting (Accenture, KPMG, PwC, Capgemini) or software development or content creation company. You may have exposure to a DAP like WalkMe, Whatfix, Pendo etc. You have excellent spoken and written English skills, are a good communicator and able to succinctly articulate your thoughts. You have Strong analytical and problem-solving skills & collaboration abilities You may have experience in project or change management, content development, or instructional design You may have experience or certification as a software developer on Salesforce, ServiceNow, MS Dynamics, SAPS/ 4 Hana, SAP-Concur, Oracle or Workday or other Cloud based SaaS platforms It would be ideal if you have some knowledge of web technologies like HTML, Cascading Style Sheets (CSS), JavaScript, jQuery, Adobe Photoshop, Video Production What do we offer you? • Upon joining us we will provide you with the guidance and ability to secure WalkMe Builder I and Builder II certification, and WalkMe Project Lead I certification, using our credentials • You will have a pathway to a fulfilling career in one of the fastest growing software segments of DAP, at DigitizeNow, an SAP-WalkMe partner with global clients who is experiencing rapid growth

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. L&D Design, Instructional Designer Capital Markets Group What this job involves : Key Responsibilities: Needs Analysis and Project management: Lead on establishing a clear simple needs intake and consultation process and design timelines for creation of each type of resource (eLearning, video, podcast,..) Intake business requests, initiate and lead collaborative sessions with business, identifying learning needs Project manage and create a visual milestone journey to achieve the creation on a regular standardized timeline. Work with stakeholders on alignment and necessary approvals. Proactively present proposed solutions and timelines to (1) the L&D partner and (2) clients for approval and seek alignment on scalable digital design initiatives Implement agile project management methodologies and partner with the Capital Markets Group Program Lead to efficiently manage multiple projects, consistently meeting or exceeding deadlines and quality standards Instructional Design Take ownership of developing clear, concise learning objectives, storyboard and visually striking learning materials, including job aids, guides, reference documents. Partner with Subject Matter Experts, scripting the words and visuals that our employees need to make the content come to life Leverage the JLL Brand standards to infuse our EVP and other JLL standards Use of instructional design frameworks (ieADDIE methodology) in all training solutions, ensuring learning objectives are met Leverage various authoring tools and learning technologies (Articulate, Synthesia, Canva, Pendo, PowerPoint, Word) to design content. Proactively ensure all learning content aligns with JLLs brand guidelines and accessibility standard Create fantastic learning content that employees and managers love – using scientifically sound learning design principles that only experts in learning know how to do (such as videos, eLearning, simulations, animations, and podcasts, continually exploring new ways to enhance learning experiences) Enhance content like PowerPoint presentations to life in innovative ways that apply adult learning principles and partner with those on the team to find innovative ways to do so Ensure learning content has ways to check for their understanding thru measures and mechanisms in your learning content (e.g., designing quizzes, gamification, etc) Spearhead quality assurance and user testing initiatives, going beyond satisfying business needs to exceeding expectations and setting new benchmarks for excellence Deliver projects on time Initiate and lead instructional design reviews, providing actionable, constructive feedback to elevate team performance (both the L&D team and client performance) Suggests best practices and works directly with L&D partners and business stakeholders to review feedback and improve quality of products along the way Actively research and introduce industry trends and best practices in learning and development, with a focus on emerging digital learning methodologies and AI applications OneJLL Collaboration Foster strong relationships with the LMS and support teams, driving collaborative efforts to ensure seamless integration and delivery of learning content Required Experience and Skills: Minimum of 5 years of experience in instructional design and eLearning development Strong understanding of instructional design principles and adult learning theory Proven ability to analyze and synthesize complex information and transform it into engaging learning materials Proficiency in digital learning authoring tools such as Articulate Rise and Storyline, Adobe Captivate, Synthesia, Pendo. or similar Experience using new AI technologies in L&D Strong problem-solving skills and attention to detail Excellent project management skills, with the ability to prioritize and meet deadlines Advanced proficiency in English, both written and verbal Essential Soft Skills: Exceptional communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels Strong analytical and problem-solving abilities Creativity and innovation in approach to learning design Adaptability and flexibility in a fast-paced, evolving environment Collaborative mindset with excellent teamwork skills Attention to detail and commitment to high-quality and engaging deliverables Industry Knowledge: Experience in or knowledge of the commercial real estate industry or professional services sector (Capital Markets and Value and Risk Advisory) is advantageous but not required. A willingness to learn about our industry and adapt learning solutions to our specific business context is essential. Culture and Employee Experience: At JLL, we are committed to creating an inclusive work environment where diversity is valued, and every individual can thrive. We believe that a diverse workforce brings unique perspectives and innovative ideas that drive our business forward. We welcome applications from candidates of all backgrounds, experiences, and identities. If you are passionate about creating impactful learning experiences and want to contribute to the growth and development of professionals in a dynamic global organization, we encourage you to apply for this exciting opportunity at JLL. What you can expect from us You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you.. Location On-site –Gurugram, HR Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.