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0.0 years
0 Lacs
Gurugram, Haryana, India
On-site
G enpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Analyst /PA/ PD - Payroll Operations Responsibilities Payroll Processing: Execute payroll transactions, ensuring accuracy and compliance with organizational policies and statutory requirements. Validate employee data and ensure proper inputs for payroll calculations. Data Management: Maintain and update payroll databases, ensuring data integrity. Conduct regular audits to identify and resolve discrepancies. Compliance and Documentation: Ensure adherence to local labor laws and tax regulations in payroll processing. Prepare and maintain payroll records and reports for compliance audits. Customer Support: Address payroll-related queries from employees and resolve issues in a timely manner . Collaborate with internal teams to provide seamless support. Qualifications Minimum Requirements: Bachelor&rsquos degree in finance , Accounting, or a related field. Relevant years of experience in ( one of Australia, New Zealand, P hilippines and India) payroll or a similar role. Proficiency in payroll systems and Microsoft Excel. Preferred Qualifications: Prefer ence of an understanding of SuccessFactors Employee Central Payroll module Familiarity with HRIS platforms and statutory payroll requirements. Certification in payroll management is a plus. Key Skills and Attributes: Strong numerical and analytical abilities . Attention to detail and problem-solving skills. Excellent communication and customer service skills. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit Follow us on X , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training .
Posted 1 day ago
10.0 - 12.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Description Leadership and Management: . Lead and mentor the accounts payable and payroll teams, fostering a collaborative and high performance culture. . Develop and implement departmental goals, objectives, and policies. Accounts Payable Oversight: . Manage the accounts payable process, ensuring accurate and timely payment of vendor invoices. . Establish and adherence to TAT for each process step with maintaining Integrity and confidentiality in payments. . Establish and maintain relationships with vendors and stakeholders to facilitate efficient payment processes. . Oversee the reconciliation of accounts payable ledgers and resolve discrepancies. . Administration of Inter-Company transaction and Balance reconciliation. Payroll Administration: . Direct and oversee the payroll function, ensuring accurate and timely payroll processing for all employees. . Ensure compliance with central, state, and local payroll regulations and tax requirements. . Implement and maintain payroll systems and software for efficiency and accuracy. Financial Reporting: . Prepare and analyse financial reports related to accounts payable and payroll activities. . Monitor cash flow related to accounts payable and payroll expenditures. . Timely managing monthly closing process consisting of prepaid, provisions, inter-company balances, GL to sub ledger balances etc. Compliance and Controls: . Ensure compliance with Company Delegation of financial powers, accounting principles, company policies, and applicable laws. . Implement internal controls to mitigate risks and enhance the integrity of financial processes. . Completion of Audits in efficient and timely manner. Process Improvement: . Identify opportunities for process improvements within accounts payable and payroll functions. . Lead initiatives to automate and streamline processes to increase efficiency. Collaboration: . Work closely with other Finance verticals, HR, and other departments to ensure alignment on financial and operational objectives. . Participate in cross-functional projects that impact accounts payable and payroll. Necessary Skills: . CA/ICWA/PGDBM. . 10 years of experience in accounts payable and payroll management, preferably in capital market/financial service industry. . Strong knowledge of accounting principles, payroll regulations, and financial reporting. . Proficiency in ERP and payroll systems . Experience of implementing new age tools will be a plus . Excellent leadership, communication, and interpersonal skills. . Strong analytical and problem-solving abilities . Detail-oriented with a commitment to accuracy and compliance. Check Your Resume for Match Upload your resume and our tool will compare it to the requirements for this job like recruiters do.
Posted 1 week ago
2.0 - 7.0 years
2 - 7 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Job Overview: Global Support Agents are the first point of contact for our internal and external. employees/resource as they reach out with any concerns, questions, issues, or information that they have with regards to the many areas of their employment with BCforward including, but not limited to, Human Resources requests, application & system issues as well as payroll questions to highlight the main topic areas. The target is to ensure excellent service is provided to our employees. by being patient, empathetic and act with a sense of urgency. It is key to take ownership of ensuring. tickets are edited and triaged accurately, ultimately ensuring they reach the appropriate point of escalation as well as following up to ensure that the employees issue is resolved. Support Agents will also be involved in various other responsibilities related to ancillary services provided by support to various internal departments. Essential Functions: Global Support triage skills to capture all necessary information when recording an incident. Manage support tools: phone/ email/ chat and make outbound calls. Provide basic entry level support in a timely manner. Follow communication procedures, utilize guidelines, and observe organization policies. Follow up and settle to satisfactory conclusion on all customer requests. Employ divergent and critical thinking to navigate tickets and issues contained therein. Provide accurate, valid, and complete information by using accurate methods & tools. Should be comfortable working in Night Shifts. Candidates must be highly energetic to multitask and handle emails, chats, and phone calls. Adaptive to Change; willing to learn new methodologies and Technologies. Ability to work at high speeds while maintaining 100% accuracy and multitasking. Ability to follow a pre-assigned checklist and measure accuracy against systems. Ability to multitask numerous duties at the same time. Ability to perform Audits as required. Requirements: Excellent communication skills, including active listening. Critical Thinking and Ability to multi-task, prioritize, and manage time effectively. 3 to 5years of experience in Customer Service or Call Center environment, experience with US-based clients preferred. High attention to detail & consistent performance including follow through. Able to work in a team and in a fast-paced environment and adapt quickly and efficiently to changes. Strong verbal and written communication skills that allow you to clearly and effectively inform and influence audiences internally and externally, across organization boundaries. High levels of integrity and discretion in handling confidential information Familiar with various Internet Browser (Firefox/IE)/Email Clients (Outlook/Gmail) Moderately flexible schedule/availability Night Shift Preferred. Preferred Qualifications: Certifications ITIL, SHRM, or equivalent System knowledge ADP, ATS, Fresh works Suite/Zendesk (or other ticketing systems) Any Graduate with experience in HR Field/Customer service/Technical support (Handled US Clients) Competencies: Support and Benefits Expertise Consultation Relationship Management Critical Evaluation Business Acumen Professionalism Problem Solving Ethical Practice Global & Cultural Awareness Supervisory Responsibility: No supervisory expectations at this time Work Environment This job operates in a professional office environment. This role routinely uses standard office. equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type/Expected Hours of Work This is a full-time position. The days Global Support team operates are Monday through Friday, covering the range of 8 a.m. to 8 p.m. PST agents should expect to work an 8-hour. Shift (this excludes breaks and lunch) Its a Work from Office Position. Required Education and Experience: Graduate with 3 to 5 Years of relevant experience Freshers with strong communication skills and a thorough understanding of customer service. Experience administering employee benefits, including health, welfare and 401(k). Experience with Support/Ticketing products, HRIS and payroll systems.
Posted 2 weeks ago
3.0 - 6.0 years
3 - 6 Lacs
Delhi, India
On-site
Key deliverables: Manage end-to-end monthly employee incentive processing and disbursements Support audits with payroll and ESOP data and documentation Identify, analyze, and minimize leakages in incentive payouts Maintain accurate incentive records and support HR queries Role responsibilities: Collaborate with business teams to collect and validate performance data Implement checks for accurate and compliant incentive processing Provide data and timely responses for internal and external audits Monitor trends in payouts to detect discrepancies and ensure compliance
Posted 1 month ago
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