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Patient Relationship Executive

0 years

2 Lacs

Posted:4 days ago| Platform: GlassDoor logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

  • Serve as the main point of contact for patients regarding inquiries, concerns, and complaints.
  • Communicate effectively with patients to understand their needs and provide appropriate solutions.
  • Collaborate with medical staff and administration to address patient issues promptly.
  • Maintain accurate records of patient interactions and feedback.
  • Develop and implement patient satisfaction improvement initiatives.
  • Follow up with patients to ensure their concerns have been resolved.
  • Educate patients about healthcare procedures, policies, and services.

Job Type: Full-time

Pay: Up to ₹24,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Work Location: In person

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