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1.0 - 4.0 years
1 - 4 Lacs
Gurgaon, Haryana, India
On-site
Key Deliverables: Oversee accurate medical data processing and support care coordination Implement and monitor adherence to medical protocols and guidelines Enhance patient experience during admissions, transfers, and discharges Track medical service KPIs and support process improvement initiatives Role Responsibilities: Collaborate with clinical and administrative teams to optimize care quality Manage patient inquiries and ensure timely issue resolution Support documentation, EHR use, and regulatory compliance Stay informed on pediatric healthcare trends and operational standards
Posted 3 days ago
5.0 - 10.0 years
4 - 7 Lacs
Gurugram
Work from Office
Post: : Front Office Manager Qualification : Graduate Experience : Min-5 yrs Department : Operations Location : Gurgaon Industry : Hospital Remuneration : Best in hospital industry. Job Responsibilities: Patient Registration. ... Appointment Scheduling. ... Handling Phone Calls. ... Patient Check-in and Check-out. ... Maintaining Patient Records. ... Insurance Verification. ... Billing and Payment Collection. ... Providing Customer Service Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing other HR-related tasks. Maintaining an orderly appearance throughout the reception area. Excellent Communication Skills : A front office executive must be able to communicate clearly with patients, their families, and healthcare providers. They should listen carefully, provide correct information, and handle patient concerns in a polite and professional manner. Strong Organizational Skills : Managing patient appointments, handling phone calls, and maintaining records require good organizational abilities. Being able to prioritize tasks helps in keeping the front desk operations smooth and efficient. Attention to Detail: Ensuring accuracy in patient records, insurance details, and billing is very important. Even a small mistake in data entry can lead to issues in patient care or financial records. Computer Proficiency : Computer knowledge should be good. Interested candidate can attend walking interview at hospital premises at 11am or Apply through naukari portal. Regards HR Team
Posted 2 weeks ago
5.0 - 8.0 years
6 - 8 Lacs
Gurugram
Work from Office
Job Profile Overseeing day-to-day administration, directing and controlling of the IPD operations. Ensuring close adherence to prescribed Standard Operating Procedures (SOPs) in all functional areas. Organizing regular training inputs and organizing feedback sessions from Staff and Customers. Monitoring customer feedback on a day-to-day basis - acknowledges and take corrective action, wherever required. Implementing highest benchmarks and quality standards. Interacting with Consultants in IPD and catering to their requirements. Implementing highest benchmarks and quality standards. Oversee and streamline billing process and for the timely submission of medical claims to insurance companies Cross Checking of patients bills i.e. balance and final respectively. Taking any confirmation with IPA and coordinating with TPA for any deficiency in getting approval. Manages billing system updates. Providing patient financial counseling Going over insurance pre-authorizations and verifications and tracking payment and payment plans. Educating the patients about their rights and responsibilities
Posted 2 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Ludhiana
Work from Office
JOB DESCRIPTION: 1. The Patients Care Executive co-ordinates with treating consultant, resident doctors, other medical paramedical and support staff to develop a plan for each patient from admission to discharge and ensure smooth execution of the plan to facilitate the provision of quality care. 2. Assesses and responds to patient/family needs by coordinating efforts of other team members. 3. identifies and resolves barriers that hinder effective patient care. 4. Collaborates and consults with physicians on patients progress and discharge planning needs. 5. Managers the process to review and , as appropriate appeal denial received from payers. 6. Coordinates the discharge planning process ensuring involvement of all members of the healthcare team. 7. Maintain knowledge of resources and facilities available to patients and family members. 8. Collaborates with personnel at other facilities to coordinate smooth and effective patients transfer ad transitions. 9. To take comprehensive round daily, especially clear lies of communication with patient and relatives /attendant an obtain feedback to hospital functions. 10. ensure that all details , specially gaps identified in the customer feedback are recorded for the purposed of analysis and function control of variations in operational parameters and represent this data in a structured format along with possible control measures to respective head of department. 11. Perform as a trouble shooter and investigators 12. Explain all aspects of Hospital services to customers and how these services can be utilized to their advantage 13. Compile statistical and patient satisfaction reports, analyze and summarize these reports and state possible corrective action when ever indicated in an endeavor to improve and customize hospital services. 14. Perform all other job as per exigencies of work, which may be delegated as per superiors instructions. 15. Toe ensure Quality Control program to be deployed. 16. To formulate continuous Process improvement program and carry on Quality Initiatives. 17. To perform all other jobs as may be assigned due to exigencies of work. Fluency in English language- Ability to work in a shift timing of 01:00 pm to 09:00 pm
Posted 2 weeks ago
1.0 - 5.0 years
2 - 5 Lacs
Chennai
Work from Office
Job Summary : We are seeking a highly organized and detail-oriented Hospital Secretary with a strong science background to support the hospital's administrative functions. The ideal candidate must possess excellent communication and typing skills, along with prior experience in the healthcare sector. Key Responsibilities: Manage and coordinate appointments, schedules, and meetings for doctors and hospital staff. Maintain and organize patient records, medical reports, and confidential documents. Handle correspondence, emails, and phone calls in a professional manner. Assist in preparing reports, presentations, and official documents as required. Ensure proper documentation and record-keeping for hospital operations. Coordinate with various hospital departments for smooth workflow and communication. Greet and assist patients, visitors, and staff with inquiries and information. Maintain confidentiality and adhere to hospital policies and regulations. Requirements: Educational Background: Bachelors degree in a science-related field (Biology, Nursing, Medical Science, etc.). Any Science Background. Experience: Minimum [2] years of experience in hospital administration or a similar role. Experience: Freshers with good communication and typing skills can apply; prior experience in hospital administration is a plus. Skills: Strong verbal and written communication skills. Proficiency in typing and documentation. Knowledge of hospital management software and MS Office. Ability to multitask and work in a fast-paced environment. Strong organizational and problem-solving skills. If your are interested in this position, please apply with your updated resume and forward to our whatsapp number 7299023900.
Posted 3 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Greetings from Continental Hospitals Operations op-Walkin Drive Experience : 1 to 3 years Location : Nanakramguda Note: Only Female Candidates are Preferable. An Operations Executive in a hospital is responsible for ensuring the smooth and efficient running of various departments, optimizing workflows, and improving patient care delivery . This role involves managing staff, implementing policies, monitoring quality metrics, and collaborating with different departments to achieve operational excellence. Key Responsibilities: Overseeing Daily Operations: Managing day-to-day activities within assigned departments, ensuring efficient patient flow, staffing, and resource allocation. Compliance: Ensuring adherence to healthcare regulations, policies, and standards. Staff Management: Supervising and supporting hospital staff, including hiring, training, performance management, and providing feedback. Process Optimization: Developing and implementing operational strategies to enhance patient care, optimize resource utilization, and improve workflow efficiency. Data Analysis: Analyzing operational data, generating reports, and identifying areas for improvement and tracking progress. Collaboration: Working with department heads, staff, and other healthcare providers to improve service delivery and patient care.
Posted 1 month ago
4 - 9 years
6 - 9 Lacs
Mumbai
Work from Office
We are hiring a PAP Lead to manage and oversee our Patient Assistance Program (PAP) operations in Mumbai. The role involves coordinating with patients, healthcare providers, internal teams, and third-party vendors to ensure timely support and service delivery. The ideal candidate will have strong leadership abilities, healthcare operations experience, and a compassionate, patient-centric approach. This role is critical in driving program efficiency, maintaining compliance, and ensuring a seamless patient experience.
Posted 1 month ago
1 - 5 years
2 - 5 Lacs
Chennai
Work from Office
Job Summary : We are seeking a highly organized and detail-oriented Hospital Secretary with a strong science background to support the hospital's administrative functions. The ideal candidate must possess excellent communication and typing skills, along with prior experience in the healthcare sector. Key Responsibilities: Manage and coordinate appointments, schedules, and meetings for doctors and hospital staff. Maintain and organize patient records, medical reports, and confidential documents. Handle correspondence, emails, and phone calls in a professional manner. Assist in preparing reports, presentations, and official documents as required. Ensure proper documentation and record-keeping for hospital operations. Coordinate with various hospital departments for smooth workflow and communication. Greet and assist patients, visitors, and staff with inquiries and information. Maintain confidentiality and adhere to hospital policies and regulations. Requirements: Educational Background: Bachelors degree in a science-related field (Biology, Nursing, Medical Science, etc.). Any Science Background. Experience: Minimum [2] years of experience in hospital administration or a similar role. Experience: Freshers with good communication and typing skills can apply; prior experience in hospital administration is a plus. Skills: Strong verbal and written communication skills. Proficiency in typing and documentation. Knowledge of hospital management software and MS Office. Ability to multitask and work in a fast-paced environment. Strong organizational and problem-solving skills. If your are interested in this position, please apply with your updated resume and forward to our whatsapp number 7299023900.
Posted 1 month ago
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