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Sunrise Biztech Systems
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Package Consultant - SAP HANA SCM PM

Package Consultant - SAP HANA SCM PM

Sunrise Biztech Systems

3 - 5 years

|

5 - 7 Lacs

Mumbai

Posted:1 week ago| Platform:

Apply

Skills Required

SAP PM S4H Sap Hana

Work Mode

Work from Office

Job Type

Full Time

Job Description

Package Consultant - SAP HANA PM

Ticket Resolution:
Handle and resolve tickets related to SAP HANA PM, ensuring timely and effective solutions to client issues.
Incident Management:
Monitor and manage incidents, providing first and second-level support to diagnose and resolve problems.
Root Cause Analysis:
Conduct root cause analysis for recurring issues and recommend long-term solutions to prevent future occurrences.
User Support:
Provide support to end-users, addressing their queries and issues related to SAP HANA PM modules.
Documentation:
Maintain detailed documentation of incidents, resolutions, Functional specification , test document preparation, root cause analysis documentation.
Collaboration:
Work closely with other support team members, functional consultants, and technical teams to resolve complex issues and enhance system performance.
Training:
Assist in training end-users and support teams, creating user manuals and conducting knowledge-sharing sessions.

Good to Have Skills.

SAP S/4HANA Certification
Strong analytical and problem-solving ability.

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Sunrise Biztech Systems

Sunrise Biztech Systems

Information Technology

Innovation City

250 Employees

22 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

CFO

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