1380 Paas Jobs - Page 27

Project description Product development for Data Center routing & switching platforms - Major Enterprise Networking equipment provider Our teamA team of networking enthusiasts willing to contribute to customer success Technologies usedNetworking protocols, Cloud-Native technologies, GitHub, JIRA, traffic generation tools, Windows/Linux servers, network virtualization, network security, network management tools, microservices and Agile methodologies OpportunitiesDesign and develop the latest Networking features and solutions, collaboration with an international team of professionals, working with the latest networking technologies and concepts, access to trainings. Responsibilities Work closely with development engineering teams, product management, and customer solution engineering teams to design and develop feature functionality for data center networks, network security and routing technologies. Architect/Design/Develop network control plane functionality for highly scalable networking platforms Collaborate with Product Management and SQA organization to ensure the implementation meets end-customer requirements for interoperability, performance, scalability, and security Develop detailed functional and design specifications Take complete ownership of the product from ideation to deployment Develop & Automate Unit test plans Review customer deployments and address customer-found issues Involve in customer deployments and customer escalations and help the customers to deploy Extreme Networks' solutions in the customer environment Skills Must have Require a Bachelor's/Master's degree in Computer Science/Electronics & Communication/Information Systems 6+ years of hands-on experience in designing and developing features in the Networking domain Expert programming skills in C/C++ Excellent understanding of Layer 2, Layer 3 (BGP, OSPF, IS-IS) and overlay protocols like VxLAN, GRE, MPLS, SPB Good understanding of Linux operating system internals Strong debugging and troubleshooting skills Ability to thrive in a fast-paced agile development environment Strong verbal and written communication skills Highly motivated and self-driven Nice to have GO Lang programming experience Understanding of Virtualization & Cloud technologies (Virtual Machines, Containers, Kubernetes) Familiarity with secure coding practices Good understanding of network security (Encryption, Authentication, DDOS mitigation etc) Other Languages EnglishB2 Upper Intermediate Seniority Senior

Project description With a strong working knowledge of both Private and Public cloud, you will be the expert in these areas and work closely with clients and other parts of the business to design, implement and support innovative solutions. As the Cloud SME you will be expected to have either an AWS Solution Architect Associate level certification or Microsoft Certified Solutions DeveloperAzure Solutions Architect accreditation. You'll have an expert knowledge of either AWS / Azure Cloud platforms and a good working knowledge of Cloud solutions. Responsibilities Provide direct analysis and recommendations associated with the implementation or migration of specific applications to cloud services Implementing and maintaining cloud management solutions including initial and ongoing configuration of related automation, notifications, and reporting capabilities. Work with a variety of legacy applications and platforms and work with application teams to implement or migrate associated components to cloud services. Identify and troubleshoot cloud service events and issues as well as work with cloud service providers to efficiently solve issues or implement workarounds. Skills Must have Deep experience with targeted cloud environment (AWS, Azure or GCP), Infrastructure as a service (IaaS), Platform as a Service (PaaS) and other native capabilities. Hands-on experience architecting, designing, implementing, and supporting targeted cloud-based applications and solutions. Hands-on experience in all aspects of targeted cloud computing (compute, CI/CD, containers, storage, platforms, data, networking and security) Knowledge of networking and web standards such as DNS, DHCP, TCP/IP, HTTP, web security, switches, routers, load balancers, firewalls is desired Minimum 3+ years hands-on experiences in provisioning and high level of understanding on AWS related services.(especially ECS, SQS,MQ, Lambda). Deep understanding on AWS/Azure/GCP network components. High level understanding on Terraform. CI/CD Tools any industry standard tools is acceptable but knowledge in YAML scripting is must. Microservices provisioning and application deployments using EKS,ECS (any of these). Experience with Serverless components, especially Lambda Experience of configuration management Ansible, Puppet , Chef or Saltstack. Programming experiences (Python with boto3 preferred) Nice to have API experience (Kong / API Gateway) Experience with Kafka / Solace message brokers. Other Languages EnglishC1 Advanced Seniority Regular

Employment Type: Contract Mandatory Skill: Informatica MDM & IDQ Job Description: 5+ years of experience in performing administrative activities for Informatica/Informatica MDM Experience in Installation, Configuration, Administration and Security of BI tools Experience in software upgrades, Implementation of Hot fixes, implementation of new software offerings and coordination of testing activities with project teams Experience in implementation of SSL and Different Authentications methods Design, Install, Configuration, and Administration of Informatica Platform v10 or higher (currently on v10.2) on Linux, Install experience with Informatica MDM 10.x Preferred Leads software upgrades, Implementation of Hot fixes, implementation of new software offerings and infrastructure, maintenance, and coordinates testing activities with project teams Researches and provides recommendations for capacity modifications, collaborates with PM to document tasks and update status Creates and maintains architecture diagrams, Informatica/Data Integration/Data Quality tools & UNIX troubleshooting and Automating Daily Tasks Informatica/Data Integration/Data Quality Tools Security Informatica MDM Platform administration and Integration support Coordinates patching and other infrastructure related activities with different teams Monitoring of servers and services Responsible for BI and Analytics Administration at an enterprise Level. Identify and improve infrastructure and processes. Ensure environments are stable and available all the time. Administer and support BI Analytics Infrastructure including Upgrades, testing, Security Administration, License Management, troubleshoot ETL, Reports and workbooks, Performance Monitoring and System maintenance. Sarbanes Oxley experience a plus. IBM Cognos: (Good to have) Design, Install, Configuration, Cognos BI 10.x or Higher (currently on v11) on Windows and Install and Configure IIS, Cognos Analytics (v11) Knowledge Preferred. Create and maintain installation documentation and architectural diagrams Implement package deployments and troubleshoot package issues with complex long running reports. Experience working with Motio products a plus devise or modify procedures to solve complex problems considering Cognos administration and/or cube and report generation Perform backup, upgrades, set up security roles and users, and troubleshoot by understanding the various log messages Implement and maintain Cognos security Manage Cognos Analytics reporting, while utilizing best practices and innovative ideas to build, maintain, distribute and educate users on the reporting & query functionality of Cognos Analytics Apply expertise to implementation of BI application to support global reporting Tableau & Alteryx: (Good to have) Install and upgrades, administration and technical support for the Tableau Enterprise wide implementation& Alteryx Enterprise Server 2019.x Experience developing in and administering Tableau Server 2019.x or later, Tableau Desktop and Alteryx Designer and administering Alteryx Server Full Knowledge of SSL and Different Authentications methods Working knowledge of Cloud SaaS and PaaS applications

Overall Responsibilities: Lead the development and implementation of projects using emerging technologies Mentor and guide team members to ensure the successful delivery of projects Identify and evaluate new technology solutions to improve business processes Collaborate with cross-functional teams to ensure alignment with the organization's overall strategy Stay up-to-date with the latest technological advancements and industry trends Skills: Strong expertise in emerging technologies such as blockchain, IoT, AI, etc. Strong technical knowledge of software development lifecycle Excellent problem-solving and critical thinking skills Good understanding of software architecture and design patterns Ability to lead and manage a team of technical experts Experience: 5+ years of experience in software development and leading technology projects Proven track record of delivering projects using emerging technologies Experience in mentoring and guiding junior team members Experience in working with cross-functional teams Day-to-Day Activities: Manage the development and delivery of projects using emerging technologies Provide technical guidance and mentorship to junior team members Collaborate with cross-functional teams to ensure alignment with the organization's overall strategy Evaluate and recommend new technology solutions to improve business processes Stay up-to-date with the latest technological advancements and industry trends Qualification: Bachelor's or Master's degree in Computer Science, Information Technology, or related field Relevant certifications in emerging technologies Soft Skills: Strong communication and leadership skills Ability to work well under pressure and meet tight deadlines Excellent interpersonal and team-working skills Ability to effectively communicate technical information to non-technical stakeholders Passionate about technology and a desire to stay up-to-date with the latest advancements.

BMC is the market leader in Consolidated Service Desk and IT Service Management solutions, with development sites in California, Texas, Canada, Israel and India. Join a very successful business with market leading product lines. Be one of the members of the R&D team as we continue to grow our existing business and expand into adjacent markets. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Design and develop platform solution based on Java/J2EE best practices and web standards. Discover, design, and develop analytical methods to support novel approaches of data and information processing Lead/participate in all aspects of product development, from requirements analysis to product release. Responsible for delivery of high quality commercial software releases to aggressive schedules. Good troubleshooting and debugging skills. Ability to lead and participate on empowered virtual teams to deliver iteration deliverables, and drive the technical direction of the product. Ability to work flexible hours and stay up-to-date with competing technologies and passionate about adapting technology to provide business-benefiting solutions Design enterprise platform using UML, process flows, sequence diagrams, and pseudo-code level details ensuring solution alignment. Develop and implement software solutions that leverage GPT, LLM, and conversational AI technologies. To ensure youre set up for success, you will bring the following skillset & experience: Experience in designing and developing complex framework and platform solutions with practical use of design patterns. Expertise in server-side issues such as caching, clustering, persistence, security, SSO, high scalability/availability and failover Familiarity with REST API principles, object-oriented design, and design patterns. Experience in open source Java frameworks such as OSGI, Spring, JMS, JPA, JTA, JDBC. Experience in PostgreSQL database and Aspect oriented architectures. Experience in open source participation and apache projects, patent process, in depth knowledge of App server architectures and SaaS or PaaS enabling platforms. Experience in Kubernetes, AWS, GCP and Azure cloud platforms Knowledge of fine tuning LLMs including BERT and GPT based is desirable Experience in Generative AI frameworks such as LangChain and LlamaIndex is a plus Whilst these are nice to have, our team can help you develop in the following skills: BS/MS in Engineering (Computer Science preferred) Must have a minimum 7 years of experience in design and development of enterprise software applications with a proven track record of delivering high quality commercial enterprise products.

Strong SAP ABAP development experience (RICEFW components) incl. ABAP OO and Design Patterns with good debugging skills. Very strong on Interfaces/Integrations like IDOCS, Webservices. Good understanding of ABAP Test Cockpit, ABAP Performance Tuning, Runtime Analysis Tools and Techniques. Good understanding of SAP systems functionality with good knowledge of SAP S/4HANA functional areas. Clean code and the ability to apply it and guide the team. Proven ability to work both independently and as a part of international project team. Experience in ABAP for SAP S/4HANA development (CDS, Fiori elements/Smart Templates, etc.), new Syntaxes, SAP NetWeaver Gateway, and OData services. Knowledge of SAPUI5, SAP HANA Platform, SAP Cloud Platform, and ABAP PaaS development techniques (Side-by-Side Extensibility, SAP Cloud Application Programming Model, SAP Cloud SDK) is a plus.

Should have one or more project implementation experience on Cloud ERP Expertise in web services: Developing and consuming REST and SOAP based services Consuming Oracle Cloud Services including ERP Integration Service, External Report Service, HCM Data Loader, Generic Soap Port, and other common Cloud services Web service security Should have expertise in one of the following areas Customization and Integrations using PaaS technologies such as JCS, JCS-SX, ADF, OAF, OAIC, OIC, ICS etc. Should have expertise in Data conversions using FBDI Templates and Rapid Implementation Sheets with the ability to reconcile the data and correct it using ADFDi Should have expertise in developing BIP Reports, OTBI Reports, SmartView Reports and FRS Reports Should have expertise in creating and scheduling Oracle Cloud ESS Jobs and BIP Jobs Should have experience in the Integration Patterns in Cloud Should have an exposure to onsite/offshore model to gather requirements, design the solution and create technical Specification for individual requirements Should know about cloud configuration and setup, Application Composer and Page Composer to build UI Extensions Should know about Oracle SaaS Security including privileges, roles and data access Should know on how to migrate SaaS configuration (DFF, Lookups and other related functional setups) Should know best practices of migrating PaaS Solution including DBCS PLSQL/SQL codes, ICS Integrations, SOA Composite deployments and others Knowledge on ADF, OAF, MAF and Oracle EBS on-premises will be an added advantage Should possess excellent verbal and written communication skills

Role & responsibilities Platform Developer with C++ development experience Preferred candidate profile we are looking or C++ development experience with platform and Kubernetes background(mandatory) we are looking for immediate / serving notice / 30 days candidates. Please share your resumes to my email and please be available for virtual interview on coming Saturday. Regards NN00848658@techmahindra.com

: Job Title: Product Manager LocationPune, India Corporate TitleVice President Role Description The product manager for Database Services is responsible for managing Deutsche Banks strategic database products, ensuring alignment with the banks technical roadmap. This role involves capacity management, cost optimization, chargeback mechanisms, and driving future product development within the organization. The product management teams works closely with CIO application teams, engineering, self service teams and external product vendors to ensure efficient and strategic evolution of banks database landscape. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Prepare, maintain and update the roadmap for database products ensuring alignment with Deutsche Banks technical vision and communicate it to relevant stakeholders Ensure and report compliance of strategic database products with Deutsche Banks technical roadmap and broader CIO application database environments. Oversee capacity management and forecasting to optimize database platforms, cost efficiency, while ensuring transparency with the consumers. Prepare and maintain information material for different stakeholder groups - such as technical experts and management - on various communication channels Drive innovation in database product offerings by evaluating emerging technologies, platforms, and market trends. Setup a database consumer community and interact with them on a regular basis Work with product vendors to manage database related products, licensing and service agreements. Facilitate database refresh cycles, upgrades, patches under minimal disruption to operations while integrating this process into Deutsche Banks ITSM landscape Prepare the upcoming technical refresh for Oracle Cloud@Customer in close cooperation with all parties involved. Identify potentials for cost optimizations that can be realized in the technical refresh. Communicate the upcoming technical refresh activities to all parties involved on a regular basis Identify opportunities for adoption of new database solutions and future product enhancements along with potential cloud adoption for database offerings Your skills and experience Bachelor's degree from a recognized university focusing in computer science or an IT-related subject More than 10 years of experience in financial industry with minimum 3 years in managing database products. Demonstrated experience in database transformation projects is desired. Fair understanding of database technologies and its role in enterprise IT environments. First hand experiences with on prem and public cloud solutions are desirable Advanced knowledge in ITIL process framework Advanced knowledge in agile work methodology Ability to gather information from CMDB to cater to different requirements for analysing the estate within the organization. Excellent communication and stakeholder management abilities. Careful and accurate working methods, focus on a high quality, even in stressful situations Resilience, reliability, flexibility and team spirit Pronounced service orientation along with ability to work with multiple internal teams is essential. Strong analytical and problem-solving skills to evaluate database product offerings and infrastructure needs. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job Title- IT Application Owner, AVP Location- Pune, India Role Description The applicant will act as an IT Application Owner for applications in the CIB Domain. The IT Application Owner (ITAO) is accountable for the Application Management of portfolio of applications. The ITAO has to ensure that the application(s) are enhanced and maintained in accordance with the Banks IT Security Risk and Compliance requirements. The Technology Roadmap within DB and the Business plans. The ITAO should work with relevant stakeholders of the application and ensure that he or she effectively identifies and manages risks, issues, compliance gaps in line with DB IT risk and compliance policies and also the road map of the business stakeholders. Service levels need to be evolved and met based on business needs. The ITAO need to proactively escalate with relevant stake holders to ensure that there is no slippage in meeting IT Risk, compliance and audit goals for the application, portfolio of applications. This role expects the person to have some experience in Project Management. The ITAO is also expected to take part in the Annual budget planning exercise with respect to his or her application along with relevant stakeholders if necessary. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities The Application Owner is in charge of a broad set of duties. On one hand an ITAO has a management responsibility for a set of application within the portfolio. On the other hand, the ITAO is requested to provide detailed administrative information in self-assessments to comply with the IT Policies & Standards. The following are typically some of the tasks for which an ITAO is responsible for: Lead Risk and compliance process for the set of application that he or she is the IT owner. Facilitate Disaster Recovery activities by reviewing DR plans and coordinating the execution of DR exercise for the application. Manage Internal and external application audits and Audit issue remediation activities. Manage remediation of gaps in application lifecycle management activities such as Account recertification, remediation of Application configuration gaps etc. Manage application related Risk and Compliance Evaluation tasks and resolution of gaps in this area. Manage any IT Security incidents that may occur in the application. Plan and Manage Application events and Database Events monitoring using Bank wide standard monitoring tools. Manage application capacity forecasting and monitoring. Plan and manage Application user access related tasks. Plan for Application Hardware / Software / License upgrades or migration activities to align to the compliant platforms. Your skills and experience Maintenance & Monitoring of Application/Environment Access levels for all the relevant teams in the Application life cycle phases Ongoing enhancement and maintenance of an application including management of scope & on-time Upgrades of Environments. Conducting strategic planning for the application & environments. Identifying and managing technical projects necessary to ensure required and established service levels are maintained. Managing strategic capacity, consumption and performance management (Forecast and management based on business plans). Ensuring policy-compliance for dB RAMM, SOX, ASG, ISP, Audit. Managing software licenses, security certificates and contracts with service providers. Manage technical projects necessary to ensure required and established service levels are maintained. Ensuring availability of all necessary application/service knowledge and documentation and are timely updated. Collaborating with various stakeholders including the Audit and Risk leads, Application vendors, Development, Deployment, DevOps, Testing and Production Management team members and project & program managers Steering, overseeing and delivering the design and development of industrialization solutions into the production support teams for operations and monitoring. Performing reviews for all technical changes in close collaboration with Development/DevOps team representatives (both business and IT). Assisting with DevOps objectives of configuration/monitoring/packaging/deployment automations. Identifying, documenting and communicating risks and issues discovered during delivery cycles. Participating in meetings with business and development, production support teams on product enhancement and development planning calls, evaluate and coordinate production incidents escalations. Coordinate with Risk and Control Program & Transformation lead to ensure all the necessary RnC items are addressed on time with resolutions there by mainlining the Application and Infra health status Green. Good understanding of the SDLCs and current IT trends in managing Projects. Excellent communication and influencing skills across various levels of stakeholders. Open minded and willing to learn business and technology. Ability to work in fast paced environment with multiple requirements. Ability to manage the expectations of stakeholders and also set expectation with clear milestones and target dates to achieve. Passion about sharing knowledge and best practice. Ability to work in virtual teams and in weak matrix organizations across geographic locations. Project management skills are must. Fluent in English (written/verbal) Ability to mentor juniors. Team Player Specific Technology Skills Minimum 7-9 years of work experience in IT Knowledge about ITIL framework. Certification will be a plus. Experience in Banking and Finance domain would be an advantage. 2-3 years project management or application owner experience Experience with SDLC framework Database knowledge (Oracle, Hadoop, MongoDB etc.) Experience with audit and compliance Knowledge about Cloud (IaaS, PaaS, SaaS) or any cloud certification Understanding of Continuous Integration and Deployment DevOps Tools such as GIT, Maven, Artifactory, Jenkins, Teamcity, Puppet, BladeLogic etc., Experienced withJava Server Technology, ANT, continuous integration and dev ops tools will be a plus. Ability to work on tight deadlines. Good communication and excellent interpersonal skills Experience with working multiple stakeholders with excellent coordination skills. Experience in creating solution roadmaps and plan with periodic governance status reporting and monitoring. How well support you . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job Title- ITAO - Directory Services, VP Location- Pune, India Role Description You will be working in the Chief Security Office Identity & Authentication Services with a focus on Directory Service-related products for Deutsche Bank globally. Directory Services own the workforce Identity Providers that consist of Active Directory, Entra Identity and Google Cloud Identity. Although the existing team have coding skills and are deploying a CICD pipeline, our journey to SRE is far from complete, you will bring your experience in this field to help shape our teams SRE future. Security and stability are our core focus on the solutions we provide. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Analyse, Automate, deploy, and maintain Entra Identity related components within our E5 estate. Private Preview investigation and MS product group interactions to shape their final releases to cover DBs business requirements. Perform SRE function(s) - availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of Entra service(s) CICD Pipelines, workflows, Action, and enhancements (Application integration pipeline for example) Identify and manage the risks and issues associated with the IDP(s) and escalate appropriately. Document associated solutions. Help up-skill existing team re code\SRE. Support internal audits and investigation associated with the IDPs Design & Own solutions from inception to release, including associated documentation. 3rd line support for operational incidents (rare) Your skills and experience Expert knowledge of Entra Identity Expert knowledge of SRE (Site Reliability Engineering) GitHub Workflows Actions CICD pipelines Active Directory experience is very advantageous. Bachelors degree in computer science or comparable and at least more than 3 years hands-on experience working with AAD\EID Experience in cloud security. Advanced\Expert in IaC (infrastructure As Code) Advanced\Expert GitHub PowerShell/Graph/YAML Terraform/Stanzer/HCL MS Power Platform (App-Automate-Logic) experience (would be an advantage) You have experience working in dynamic, structured teams Experience\knowledge in Audit and Regulatory Internal Compliance Experience\knowledge in Infrastructure and Product Logistics Disaster Recovery. Technology Road Map Compliance. Migration and decommission. Infrastructure Configuration and Design. Knowledge of SDLC and Process Management Incident- and Problem Management, Unplanned maintenance. Operational Readiness. Knowledge in Vendor Management Scheduling regular catch-up meeting with vendor Knowledge in Data & Records Management GDPR CCSP, CISSP or other related industry qualifications are advantageous.Language skillsExcellent spoken and written communication skills in English, German language skills welcome. How well support you

: Job TitleEngineer - GCP Control Automation, AVP LocationPune, India Role Description You will be joining the TDI Engineering Platforms and Practice group as a full stack developer working on our target state secure pipelines and control automation squad. The pipeline is a key component in providing a frictionless software delivery experience for our customers and will be used by the entire organization. You will be responsible for designing, building and supporting a variety of automation including GitHub Actions and Workflows and backend process (TypeScript). This is a rare opportunity to help shape the future technology and culture of our firm. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Building secure and reusable CICD components to provide provenance and governance around our SDLC practice ensuing high quality compliance Integrate with existing developer tooling during the pipeline process to gather information and provide a safe working environment Your primary focus will be on software design, development and unit-testing activities including peer code reviews. Direct customer engagement to gather requirements and understand the disparate ways teams build software today Developing supporting materials (software, training materials, workshops) to facilitate adoption Your skills and experience 8+ years of professional experience and expert knowledge in TypeScript. Extensive DevOps experience including extensive automation experience including GitHub Actions, GitHub Actions Workflow, TFE etc. Experience of working on public cloud GCP preferred. Understanding of security concerns and frameworks such as SLSA a plus Practical experience of test-driven development and constant refactoring in continuous integration environment. Experience on modern software product delivery practices, processes and tooling and skills such as CI/CD pipelines using Git Actions etc. Define and evolve the architecture of the components you are working on and contribute to architectural decisions at a department and bank-wide level. Excellent analytical and communication skills, strong independence and initiative, ability to work in agile delivery teams. A passion for constantly learning and applying new technologies and programming languages in a constantly evolving environment. Advantageous Having worked on hybrid cloud solutions preferably using GCP Having worked on product development How well support you

Role & responsibilities Solutions Architect AI & Microsoft Ecosystem Job Title: Solutions Architect AI & Microsoft Ecosystem Experience: 8+ Years Job Description: We are seeking a Solutions Architect with deep experience in designing AI and enterprise solutions within the Microsoft ecosystem. This role involves driving end-to-end solutioning across AI, data, and enterprise architecture using Azure and Microsoft technologies. Responsibilities: Design AI-powered enterprise solutions leveraging Azure Cognitive Services, Azure Machine Learning, and Azure OpenAI Define architecture blueprints that align with Microsoft cloud best practices Guide development teams in implementing scalable and secure Azure-based solutions Provide thought leadership on AI strategy, data governance, and cloud adoption Engage in technical discussions with Microsoft stakeholders and clients Required Skills: Strong architectural experience in Azure (IaaS, PaaS, AI/ML, Data Services) In-depth knowledge of Microsoft tools: Azure Synapse, Azure Data Factory, Power BI, and Logic Apps Experience with Azure API Management, Azure DevOps, and MLOps Understanding of security, compliance, and data privacy frameworks within Azure Proven ability to lead technical delivery teams and solution roadmaps Preferred candidate profile Microsoft Certified: Azure Solutions Architect Expert Familiarity with Microsoft Industry Clouds (e.g., Microsoft Cloud for Healthcare, Financial Services) Exposure to enterprise platforms like Microsoft Dynamics 365 or Power Platform

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud Azure Admin. Experience5-8 Years.

Role Purpose The purpose of the role is to create exceptional integration architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Define integration architecture for the new deals/ major change requests in existing deals a. Creates an enterprise-wide integration architecture that ensures that systems are seamlessly integrated while being scalable, reliable, and manageable. b. Provide solutioning for digital integration for RFPs received from clients and ensure overall design assurance i. Analyse applications, exchange points, data formats, connectivity requirements, technology environment, enterprise specifics, client requirements to set an integration solution design framework/ architecture ii. Provide technical leadership to the design, development and implementation of integration solutions through thoughtful use of modern technology iii. Define and understand current state integration solutions and identify improvements, options & tradeoffs to define target state solutions iv. Clearly articulate, document and use integration patterns, best practices and processes. v. Evaluate and recommend products and solutions to integrate with overall technology ecosystem vi. Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution vii. Document integration architecture covering logical, deployment and data views mentioning all the artefacts in detail viii. Validate the integration solution/ prototype from technology, cost structure and customer differentiation point of view ix. Identify problem areas and perform root cause analysis of integration architectural design and solutions and provide relevant solutions to the problem x. Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture xi. Tracks industry integration trends and relates these to planning current and future IT needs c. Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendations d. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. e. Identifies implementation risks and potential impacts. 2. Enable Delivery Teams by providing optimal delivery solutions/ frameworks a. Build and maintain relationships with technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor b. Develops and establishes relevant integration metrics (KPI/SLA) to drive results c. Identify risks related to integration and prepares a risk mitigation plan d. Ensure quality assurance of the integration architecture or design decisions and provides technical mitigation support to the delivery teams e. Leads the development and maintenance of integration framework and related artefacts f. Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams g. Ensures integration architecture principles, patterns and standards are consistently applied to all the projects h. Ensure optimal Client Engagement i. Support pre-sales team while presenting the entire solution design and its principles to the client ii. Coordinate with the client teams to ensure all requirements are met and create an effective integration solution iii. Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3. Competency Building and Branding a. Ensure completion of necessary trainings and certifications on integration middleware b. Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas and solve new customer problems based on market and customer research c. Develop and present a point of view of Wipro on digital integration by writing white papers, blogs etc. d. Help in attaining market recognition through analyst rankings, client testimonials and partner credits e. Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) f. Mentor developers, designers and Junior architects in the project for their further career development and enhancement g. Contribute to the integration practice by conducting selection interviews etc. 4. Team Management a. Resourcing i. Anticipating new talent requirements as per the market/ industry trends or client requirements ii. Support in hiring adequate and right resources for the team through conducting interviews b. Talent Management i. Ensure adequate onboarding and training for the team members to enhance capability & effectiveness c. Performance Management i. Provide inputs to project manager in setting appraisal objectives for the team, conduct timely performance reviews and provide constructive feedback to own direct reports (if present) Deliver No. Performance Parameter Measure 1. Support sales team to create wins % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led 2. Delivery Responsibility in Projects/Programs and Accounts (a) Solution acceptance of Integration architecture (from client and/or internal Wipro architecture leadership), and (b) effective implementation of integration-approach/solution component by way of sufficient integration-design, methods guidelines and tech-know how of team 3. Delivery support CSAT, delivery as per cost, quality and timelines, Identify and develop reusable components, Recommend tools for reuse, automation for improved productivity and reduced cycle times 4. Capability development % trainings and certifications completed, increase in ACE certifications, thought leadership content developed (white papers, Wipro PoVs) Mandatory Skills: Oracle PaaS Cloud Architect. Experience8-10 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Oracle PaaS Cloud Architect. Experience5-8 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cloud Azure Admin. Experience3-5 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Please find the below JD Exp5-8 Years Good understanding of DWH GCP(Google Cloud Platform) BigQuery knowledge Knowledge of GCP Storage GCP Workflows and Functions Python CDC Extractor Tools like(Qlik/Nifi) BI Knowledge(like Power BI or looker) 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience5-8 Years.

Mandatory Skills: Hybrid Cloud. Experience>10 YEARS.

RATE:- up to 150K location :- PAN india EXP:- 5+ Design and implement secure, scalable Azure architectures aligned with enterprise standards. Address vulnerabilities as they are identified within the environment. Manage and automate cloud provisioning tasks and workflows using native Azure tools and scripting. Administer Managed Cloud Environments (MCEs) and ensure high availability and performance. Configure and manage MLPs Virtual Network (VNET) in Azure, integrating it with core services and on-premises infrastructure. Management and implementation of identity and access management using Microsoft Entra. Develop deployment processes for resource stacks and associated configurations. Support and extend standard systems management processes (change, incident, problem management) into the Azure environment. Implement monitoring and management infrastructure for availability and performance visibility. Design and manage network connectivity to/from and within Azure, including hybrid and multi-cloud scenarios. Integrate Azure management tooling with internal systems Design and implement data protection strategies, including high availability (HA) and business continuity planning (BCP). Administer Microsoft 365 services including Exchange Online, SharePoint Online, PowerApps, and content migration using ShareGate. Windows Server Administration & Management Required Qualifications Microsoft Azure Certification (e.g., AZ-104Microsoft Azure Administrator; AZ-305Designing Microsoft Azure Infrastructure Solutions; AZ-400Designing and Implementing Microsoft DevOps Solutions; or MCSECloud Platform and Infrastructure or equivalent). 3+ years of experience designing, deploying, and supporting Azure environments (IaaS and PaaS). Proficiency managing and administering Microsoft Entra (accounts, groups, conditional access, PIM, etc.) Strong analytical and problem-solving skills. Hands-on experience with the Azure portal and native Azure services. Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Cloud Azure Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience8-10 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Azure Network. Experience5-8 Years.

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience8-10 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cloud Azure Admin. Experience3-5 Years.