3 Outlet Manager Jobs

Outlet Manager/Front Office/Customer Service/Counter Staff/F&B Service Job Title: Outlet Manager/Ass. Manager Industry: Food & Beverage . Key Responsibilities: 1. Operations Management: Oversee the overall functioning of the food and beverage outlet. Ensure compliance with health and safety regulations. Manage inventory levels and order supplies as needed. Monitor and maintain the cleanliness and organization of the outlet. 1. Staff Management: Recruit, train, and supervise outlet staff. Schedule shifts and allocate responsibilities to ensure optimal staffing levels. Conduct regular performance evaluations and provide constructive feedback. Foster a positive and collaborative work environment. 1. Customer Service: Ensure that customers receive high-quality service. Address customer complaints and resolve issues promptly. Train staff on excellent customer service practices. Monitor customer feedback and implement improvements as needed. 1. Sales and Revenue: Set and achieve revenue targets for the outlet. Implement strategies to maximize sales and profitability. Analyze sales data and trends to identify opportunities for growth. Introduce promotions or marketing initiatives to drive sales. 1. Quality Control: Maintain high standards of food and beverage quality. Conduct regular inspections to ensure compliance with quality standards. Address any issues related to product quality promptly. 1. Financial Management: Prepare and manage the outlet budget. Monitor expenses and implement cost-control measures. Generate financial reports and provide regular updates to senior management. 1. Communication: Communicate effectively with staff, management, and suppliers. Participate in regular meetings to discuss performance, goals, and improvements. Keep abreast of industry trends and share relevant information with the team. Qualifications and Skills: Bachelor's degree in Business Administration, Hospitality Management, or a related field. Proven experience in a supervisory or managerial role in the food and beverage industry. Strong leadership and interpersonal skills. Excellent communication and organizational abilities. Knowledge of health and safety regulations. Understanding of food and beverage trends and customer preferences. Ability to work in a fast-paced environment and handle pressure. Job Title: Customer Service Representative - Food & Beverages Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Food & Beverages industry. The ideal candidate will have a passion for providing excellent customer service, a strong understanding of food and beverage products, and exceptional communication skills. Responsibilities: 1. Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, and live chat. Provide information about food and beverage products, including ingredients, pricing, and availability. Assist customers in placing orders, making recommendations, and resolving any issues or concerns. 1. Order Processing: Accurately process customer orders in a timely manner. Coordinate with internal teams, including the kitchen and delivery personnel, to ensure seamless order fulfillment. Keep customers informed about the status of their orders and any potential delays. 1. Product Knowledge: Stay informed about the menu, including new additions and seasonal offerings. Provide detailed information about ingredients, allergens, and nutritional information to customers. Continuously update product knowledge to better assist customers with their inquiries. 1. Issue Resolution: Address and resolve customer complaints, concerns, and feedback in a professional and positive manner. Collaborate with the quality control team to investigate and resolve product-related issues. 1. Communication: Effectively communicate with cross-functional teams, including kitchen staff, delivery personnel, and management. Keep customers informed about promotions, discounts, and special events. 1. Customer Feedback: Collect and document customer feedback to identify areas for improvement. Share feedback with the management team to enhance overall customer satisfaction. 1. Documentation: Maintain accurate and up-to-date customer records. Generate reports on customer inquiries, orders, and feedback for management review. Qualifications: High school diploma or equivalent; associate's or bachelor's degree preferred. Proven experience in customer service, preferably in the food and beverage industry. Excellent communication and interpersonal skills. Knowledge of food and beverage products, including ingredients and preparation methods. Strong problem-solving abilities and the ability to handle challenging customer situations. Familiarity with order processing systems and customer relationship management (CRM) software. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Flexibility to work evenings, weekends, and holidays as needed. Share me your updated resume - hrd8.pawf@gmail.com

We are looking for a dynamic and motivated Shift Manager to oversee daily operations, ensure smooth workflow, and maintain high-quality service in our fast-paced Quick Service Restaurant (QSR). The ideal candidate should have prior experience in QSR management, strong leadership skills, and a passion for delivering exceptional customer experiences. Key Responsibilities: Operational Management: Oversee restaurant operations during assigned shifts, ensuring efficiency and quality service. Team Leadership: Supervise, train, and motivate team members to maintain high performance and morale. Customer Experience: Handle customer inquiries, complaints, and ensure excellent service delivery. Inventory & Stock Control: Monitor inventory levels, manage stock, and minimize wastage. Sales & Targets: Work towards achieving daily sales goals and implementing upselling strategies. Compliance & Hygiene: Ensure all safety, hygiene, and food quality standards are met as per company and FSSAI regulations. Cash & Billing Management: Handle cash transactions, reconcile end-of-shift reports, and ensure proper financial documentation. Requirements: Experience: 1-3 years in a QSR or fast-paced F&B environment. Skills: Strong leadership, problem-solving, and customer service skills. Flexibility: Willingness to work in shifts, weekends, and holidays. Education: High school diploma or relevant hospitality qualification preferred. Personality: Energetic, team-oriented, and committed to delivering excellence. Why Join Us? Work with a growing and dynamic QSR brand! Be part of a passionate team that serves great food with great speed! Growth opportunities for career advancement! Interested? Send your CV to hr@leongrill.net #NowHiring #ShiftManager #QSRJobs #FoodService #Leadership #JoinOurTeam 4o You said: Shift manager skill sets for QSR ChatGPT said: Essential Skill Sets for a Shift Manager in QSR A Shift Manager in a Quick Service Restaurant (QSR) needs a blend of leadership, operational expertise, and customer service skills to ensure smooth restaurant operations. Here are the key skills required: Operational & Management Skills: Shift & Staff Management Ability to lead, schedule, and supervise team members during shifts. Inventory & Stock Control – Monitoring stock levels, reducing wastage, and ensuring timely replenishment. Cash Handling & Billing – Managing daily cash transactions, POS systems, and end-of-shift financial reporting. Speed & Efficiency – Managing high-volume service while maintaining quality and speed. Health & Safety Compliance – Ensuring hygiene, food safety, and workplace safety standards. Leadership & Team Management: Team Motivation & Training – Coaching staff to maintain high morale and performance. Problem-Solving & Decision Making – Quick thinking to handle unexpected challenges. Conflict Resolution – Managing staff or customer disputes professionally. Customer Service & Sales Skills: Customer Handling – Ensuring excellent guest experience and addressing complaints efficiently. Upselling & Sales Techniques – Encouraging additional purchases and promoting special deals. Communication & Interpersonal Skills – Clear and effective communication with customers and team members. Analytical & Technical Skills: Performance Monitoring – Analyzing sales, customer feedback, and operational performance. POS & Restaurant Software Knowledge – Handling billing, orders, and inventory systems. Reporting & Documentation – Keeping records of daily operations, sales, and staff performance. Soft Skills: Adaptability & Multi-tasking – Thriving in a fast-paced, high-pressure environment. Attention to Detail – Ensuring accuracy in orders, inventory, and reporting. Time Management – Prioritizing tasks to run a smooth shift. Positive Attitude & Professionalism – Creating a productive and fun work environment.

Leadership & Team Management Sales & Revenue Growth Customer Experience Inventory Management Visual Merchandising Operational Efficiency Financial Management Staff Development Loss Prevention Community Engagement