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3.0 - 5.0 years

4 - 6 Lacs

Chennai

Work from Office

Hi, We are hiring for Order Management role in Chennai. Please go through the JD and Apply. We shall call back the relevant profiles Order management within the Order-to-Cash (O2C) process involves handling customer orders from the time they are placed until they are fulfilled and shipped . This includes activities like capturing order details, verifying information, checking inventory availability, and confirming the order with the customer. 1. Order Placement and Capture: The process begins when a customer places an order, whether through an online platform, email, or other methods. The order details are then captured and entered into the order management system, along with relevant information like customer details, payment and shipping information, and order status. 2. Order Verification and Confirmation: The captured order details are verified for accuracy and completeness. Inventory levels are checked to ensure that the requested items are available. Order details may be communicated to the customer for confirmation. 3. Order Fulfillment: Once the order is verified and confirmed, it moves into the order fulfillment stage. This involves tasks like picking, packing, and preparing the order for shipping. Order management systems often provide features for tracking the order's status throughout this process. 4. Order Tracking and Communication: Order management systems allow businesses to track the order's progress and provide real-time updates to the customer. This enhances customer satisfaction and builds trust. Apply Now

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3.0 - 5.0 years

4 - 6 Lacs

Chennai

Work from Office

Hi We are hiring for Order Management role in Chennai. Please go through the JD and Apply. We shall call back the relevant profiles Order management within the Order-to-Cash (O2C) process involves handling customer orders from the time they are placed until they are fulfilled and shipped . This includes activities like capturing order details, verifying information, checking inventory availability, and confirming the order with the customer. 1. Order Placement and Capture: The process begins when a customer places an order, whether through an online platform, email, or other methods. The order details are then captured and entered into the order management system, along with relevant information like customer details, payment and shipping information, and order status. 2. Order Verification and Confirmation: The captured order details are verified for accuracy and completeness. Inventory levels are checked to ensure that the requested items are available. Order details may be communicated to the customer for confirmation. 3. Order Fulfillment: Once the order is verified and confirmed, it moves into the order fulfillment stage. This involves tasks like picking, packing, and preparing the order for shipping. Order management systems often provide features for tracking the order's status throughout this process. 4. Order Tracking and Communication: Order management systems allow businesses to track the order's progress and provide real-time updates to the customer. This enhances customer satisfaction and builds trust.

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0.0 - 2.0 years

2 - 2 Lacs

Chennai

Work from Office

Role & responsibilities: order processing, Order id creation, transaction management. Motivating associates through effective management, career development and implementation of reporting mechanisms One on One Relationship management Analysis of reports including process dashboards Initiate appropriate action plans Handle customer complaints and provide resolution for escalated calls Aware of, and compliant to all Company policies and procedures which include Information Security Management Systems Ensure that all company information which includes customer information are kept confidential and secured Demonstrate good business decisions, pro-active problem solving and relationship building Ability to go beyond the call of duty in times of business exigencies Continuous Improvement within the team Liaising with Operations and other support function Preferred candidate profile: Proven domain experience Communication skills. Coordination & organizing skills Presentation skills Ability to multitask & work under pressure Technical proficiency in MS office products required (Excel, Word, Power Point etc.) Analytical skills 0-1 years with industry experience, preferably from Order management, or similar industry. Hiring Parameters: Should have all the degree and marksheets in place Should have all the Government ID proofs such as PAN, Aadhar and Voter card. Should have experience certificate/Service letter/offer letter/pay slip in place. Should be comfortable with rotational night shit Should be staying within cab boundary of 25 kms. Documents to carry: 2 copies of resume Aadhar or Voter ID Interested candidates are welcome, please write HR-RAUSHAN ARA on the top of the resume for reference.

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8.0 - 13.0 years

7 - 15 Lacs

Bengaluru

Work from Office

Order Management Manager(BPO Industry Only) 10+ yrs exp in Order Management On paper Team Handling Exp Upto 15Lpa Skill:Order management,Order Fulfilment Supply Chain,internal & external stakeholders Call:9953984389 mansikohliimaginator@gmail.com Required Candidate profile Leadership Team Management,Operational Oversight,Strategic Planning &,Execution, Stakeholder,Quality & Compliance: Performance Monitoring:System Proficiency,Resource &,Capacity Management

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3.0 - 8.0 years

4 - 8 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Order Management (SAP) Skill:- Order Management,OrderFulfillment, otc, order processing,SAP mandatory Exp- 3 yrs min Graduate Australian shifts gurgaon PKG Upto-7.9 LPA NP-Imm Shristi 8800967949 shristiguptaimaginators@gmail.com Required Candidate profile Need Immediate joiner Need excellent communication skills

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2.0 - 5.0 years

2 - 4 Lacs

Chennai

Work from Office

Order fulfillment right from the order to till delivery. Responsibilities: Order Processing: Receive and process sales orders accurately and efficiently. Verify order details, including product specifications, quantities, and delivery information. Enter order information into the company's order management system. Order Tracking and Management: Monitor order status and track shipments throughout the fulfillment process. Provide regular updates to customers regarding order status and delivery schedules. Proactively address any potential delays or issues that may arise. Inventory Management Coordination: Coordinate with the inventory/warehouse team to ensure product availability. Communicate stock levels and product availability to the sales team. Ensure that product is allocated correctly to each order. Logistics Coordination: Coordinate with logistics providers to arrange timely and cost-effective delivery of orders. Prepare shipping documents and ensure accurate labeling. Monitor delivery schedules and resolve any delivery-related issues.

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2.0 - 7.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Hiring for Order Management Skill:- Order Management,OrderFulfillment, otc, order processing,Quotation Exp- 2Yrs bangalore PKG Upto-5.5LPA NP-Imm 9205018536(prabhsimer) Prabhsimer.imaginators@gmail.com

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2.0 - 5.0 years

2 - 4 Lacs

Pune, Bengaluru

Work from Office

Order Management Skill-Order Management, Order Fulfillment, Sales Order, Stakeholder, SAP, Supply Chain, Order Booking,SCM 2-5Yrs In Order Management PKG Upto-5.5 LPA Bangalore, Pune NP-Imm-30Days sonam.imaginators@gmail.com ping me on:8448760516

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2 - 5 years

2 - 4 Lacs

Pune, Bengaluru

Work from Office

Order Management Skill-Order Management, Order Fulfillment, Sales Order, Stakeholder, SAP, Supply Chain, Order Booking,SCM 2-5Yrs In Order Management PKG Upto-5.5 LPA Bangalore, Pune NP-Imm-30Days RASHI-9027310680 rashibimaginators@gmail.com

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12 - 18 years

11 - 20 Lacs

Bengaluru

Work from Office

Order Management Manager(BPO Industry Only) 12-15 yrs of exp in Supply Chain Management Upto 20Lpa Skill: Supply Chain Management,internal & external stakeholders,ERP,SAP, Oracle, BYD, Power BI. Call:9953984389 mansikohliimaginator@gmail.com Required Candidate profile Exp in Customer Order Management,Handling Customer contracts, Order Fulfillment, Logistics, Planning,Procurement (only For Hein Celestial requirement)

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1 - 5 years

1 - 3 Lacs

Noida

Work from Office

Preferred candidate profile * Experience: Minimum 1 year in a Logistic-based BPO environment * Skill Set: B2 level communication * Process Type: Blended Process * Shifts: 24x7 rotational (Candidates must be comfortable with night shifts) For more info -: harpreet.kaur@nlbtech.in

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2 - 7 years

2 - 4 Lacs

Pune, Bengaluru

Work from Office

Order Management Exp- 2 years (on paper) Upto- 5.5LPA Loc- Pune Immediate Joiner Skill-Order Management,Order Fulfillment,Supply Chain,SAP,SNF,Pricing,Order Updating, Order Creation,Order Status mansikohliimaginator@gmail.com

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2 - 7 years

4 - 9 Lacs

Noida

Work from Office

JD - AudioVisual (AV) Purchase/Commercial Executive Note: This is for a full-time role (not a contract/consultancy/client role) Location: Noida sector-132 Experience: 2-6 years of relevant industry experience in purchasing Education: B.Com preferred Software: MS Excel (Advanced) ERP solutions like SAP/Tally Job Type: Full-time, Work from office Work Week: 6 days (Mon-Sat) Timings : India shift (9.30AM-6.30PM) Job Description We seek dynamic and results-oriented AV Purchase/Commercial Executive to join our growing team of 250+ professionals. Will be responsible for purchasing AV solutions from distributors and OEMs on a Pan India basis including overseas suppliers. Responsibilities: Will be responsible for purchasing AV solutions from distributors and OEMs on a Pan India basis including overseas suppliers. Should have executed purchasing for large corporate projects in excess of 10 Crores single deals and annually 50 Crores+ Will work to support sales process from presales to post sales for getting deal specific prices in INR/USD, track validity, shipping costs. Will be required to share delivery, PO trackers and be persistent in follow-ups for deadline based working. Willing to put in extra hours for meeting RFP schedules Willing to handle shipping/logistics for customer orders on a Pan India basis Knowledge of GST, Online buying from portals, invoice validation, material QC preferred Must be able to handle supplier relationships, payment requests Will be required to collaborate with teams across sales/services/design/project processes Should be able to research and find new suppliers/vendors Familiar with DCs/Invoice/purchase entries/GRN, credit/debit notes Requirements: Knowledge of AV suppliers Knowledge of OEMs Special Prices process and sound negotiation skills Familiar with brands like LG/Samsung/Crestron/Extron/Sony/Kramer etc and their products Sound task and PO tracking skills Numerical accuracy and analytical Sound English Communication

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2 - 7 years

1 - 2 Lacs

Kolkata

Work from Office

Role & responsibilities Provide stock and sales statements to company Medical Representatives (MRs) on a regular basis. Monitor and assess stock levels to ensure optimal inventory, placing orders as needed. Create and manage purchase orders for hospitals in a timely and accurate manner. Upload Proof of Deliveries (PODs) for specific partner companies as required. Maintain clear and consistent communication with suppliers to track and confirm order deliveries. Preferred candidate profile Must have experience in the pharmaceutical industry . Should be quick and efficient with computer systems and software. Must possess strong communication skills , both written and verbal. Should be highly organized with attention to detail and time management.

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2 - 4 years

2 - 5 Lacs

Sanand, Ahmedabad

Work from Office

Ensuring customer POs meet compliance standards Order entry and maintenance per standard operating procedures Coordinating with value stream team to execute on customer orders Keeping customers informed of any changes with their orders Provide Order acknowledgments and other required documentation to customers Addressing warranty claims, coordinating Return Materials Authorizations (RMAs) and Order Change Notices (OCNs) Familiarity with ERP Systems strongly desired. JDE experience preferred. Working knowledge of industrial equipment, previous experience with a manufacturing ERP system and basic ability to read/interpret engineering drawings would be great assets to accelerate onboarding.

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- 2 years

1 - 1 Lacs

Mumbai

Work from Office

Responsibilities: Managing customer orders: soft spoken, order taking, order management, order tracking. Managing Receivable: Account receivable, Collaborate with industry partners, accounting, other functions. Expense management: Booking expenses Travel allowance Health insurance Job/Soft skill training

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4 - 9 years

2 - 3 Lacs

Chennai

Work from Office

Good relationship with the Customer requirements Analyze the costing, Quote preparation Order processing & executions Provide proactive solution to customer Coordinate customer for delivery payment & inventory Visiting customer places periodically Required Candidate profile Good Communication Skill, Quick Learner & Ability to fulfil Customer expectations, Achieve set targets

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8 - 12 years

7 - 12 Lacs

Navi Mumbai

Work from Office

At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer societys needs – today and in the future. Purpose of the Job The Customer Portal & Sample Specialist is tasked with overseeing the customer portal operations and managing the entire sample processing workflow from initiation to completion. This role involves guaranteeing a smooth user experience within the customer portal, ensuring the meticulous maintenance of records, and collaborating with various functions to ensure prompt delivery of samples. Furthermore, the specialist is expected to evaluate portal usage analytics to improve customer interaction, resolve any issues associated with the portal, and deliver outstanding customer service by addressing inquiries and feedback concerning the portal and sample requests. About the job (Job Responsibilities) Execute the order entry process and manage the order fulfillment process, interfacing with both internal and external customers for a given business line with a high level of complexity, ensuring compliance with laws, regulations, and Nouryon procedures. Manage the full lifecycle of the customer portal process to ensure a positive and efficient experience for the business and Customer service, including onboarding, maintenance, offboarding, user access management, and cyber security compliance. •Receive and process sample orders from customers, the sales team, or internal teams and coordinate with the logistics department to arrange timely shipments. Collaborate with the sales team to convert sample orders into full product orders when applicable and provide feedback to management on trends, customer concerns, and opportunities for process improvements. Assist in the development and updating of sample order policies and procedures, monitor the status of sample orders, and provide updates to stakeholders as necessary. Foster customer relationships and market knowledge to meet unique needs efficiently, maintaining service levels by making independent customer-facing decisions. Coordinate activity at assigned customer accounts, address issues proactively, and implement solutions with a significant level of autonomy. Strengthen customer intimacy by developing solid relationships, understanding customer needs, and gathering market intelligence. Differentiate between customer requirements and Nouryon capabilities to choose the best and most cost-effective solution with limited oversight. Support commercial strategies with Nouryon customers and drive client account team concept by servicing Key Accounts at an expert level. Ensure established processes and best practices are utilized, effective process controls are in place, and adherence to processes and service levels is maintained. Adhere to and execute new instructions or pivot on dynamic organizational priorities with flexibility and adaptability. Proactively and independently interface with cross-functional teams such as Business Lines, Sales Teams, Logistics, Planning, Controlling, and Production. Assist in onboarding new Customer Service Representatives (CSRs) by helping with training and knowledge transfer. Handle month-end reporting and engage as a Subject Matter Expert (SME) in cross-functional projects and system testing. Manage automation projects from inception through to successful implementation, ensuring they are delivered on time, and within scope. Key Activities Enter orders into SAP following standard procedures, ensuring accuracy and adherence to company policies. Proactively acknowledge and confirm order status with customers in line with cycle time Key Performance Indicators (KPIs). Perform order processing checks and coordinate internally to resolve any issues that arise. Provide tactful, professional communication consistently, both internally and externally, verbally and in writing. Team Collaboration - Working effectively with other departments (e.g., sales, warehouse, logistics) to ensure smooth order processing Adapt to changing priorities and execute new portal initiatives without compromising operational KPIs. Understanding relevant shipping regulations. Verify that data uploaded to the customer portal is accurate, up-to-date, relevant, and secure, ensuring protection from unauthorized access. Coordinate with inventory and warehouse staff to ensure that sample stock levels are adequately maintained and managed. Perform validation checks to ensure that the uploaded data meets predefined criteria or standards. Develop a comprehensive cost analysis and provide an estimated cost per Full-Time Equivalent (FTE) on an annual basis, obtaining necessary approvals from stakeholders by presenting detailed financial projections and justifications. During the implementation of a new customer portal, verify customer risk assessment forms and ensure compliance with regulatory standards, mitigating potential risks. Review and respond to portal requests in a timely manner. Prepare and present reports on the status of data migration activities to management and key stakeholders. We believe you bring (Education & Experience) Minimum 5-years of work experience, preferably in a relevant professional area. Master or Bachelor level of education Willingness to work flexible hours to meet global time zone requirements Knowledge of SAP Sales & Distribution and Materials Managements Modules required Understanding of order to cash process (SAP, ARIBA preferred) Proficiency in analyzing and interpreting feedback and data to drive improvements. Outstanding communication skills and ability to communicate with various levels and functions within the organization, including global team members Knowledge of CRM Dynamics (preferred) Organization and time management. Has B2B Customer Service experience or been exposed to similar function Strong customer focus and experience in implementing differentiated business rules Analytical and problem-solving skills are required Strong Microsoft office skills (Excel, PowerPoint, Visio, etc.) and other forms of technology related to his/her job; keeps up to date on technological changes; adapts work approach to keep pace with innovations in technology. Please apply via our online recruitment system. We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role! For more information about our hiring process, visit: nouryon.com/careers/how-we-hire/ We look forward to receiving your application! We kindly ask our internal candidates to apply with your Nouryon email via Success Factors. We’re looking for tomorrow’s Changemakers, today. If you’re looking for your next career move, apply today and join Nouryon’s worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment. Visit our website and follow us on LinkedIn . #WeAreNouryon #Changemakers .

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2 - 7 years

2 - 5 Lacs

Pune

Work from Office

Process: Process specialist Exp: Min 2+ Years Must have: order tracking, order placing, order fulfillment Loc: Pune Shift : US Shift Salary: upto.5.5LPA Immediate Joiners interview mode : Direct walking Regards, Viji 6382708739

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2 - 5 years

2 - 4 Lacs

Pune, Bengaluru

Work from Office

Order Management Skill-Order Management,Order Fulfillment,Sales Order,Stakeholder, Quoting,Order Pricing,QuoteContract Renewal 2-5Yrs In Order Management PKG Upto-5.5 LPA Bangalore, Pune NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com

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4 - 6 years

6 - 8 Lacs

Noida, Greater Noida

Work from Office

Prepare quotes and orders from international clients, Fillout order sheets,assign SKUs & Paperwork, Planning Orders and Tracking, Final inspection of assembled items, Supervision & planning shipments on schedule, Coordinating with freight companies, Required Candidate profile Excellent Written and Spoken English. High organizational skills 4-6 years’ experience (in export of luxury life style goods, ideally Luxury furniture) Must be a resident of the Noida or nearby area.

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