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Elfonze Technologies
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Order Management and Subscription Professional

Order Management and Subscription Professional

Elfonze Technologies

5 - 10 years

2 - 5 Lacs

Hyderabad Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Order management Supply chain SFDC Billing Cloud Incident management Oracle SCM Auditing Salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a highly skilled Oracle Cloud SCM Consultant with a minimum of 5 years of hands-on experience in Oracle Cloud Supply Chain modules. This role demands strong technical capability, functional acumen, and the ability to work closely with business and IT stakeholders.

As an onshore SME, the candidate will oversee incident management, enhancements, and end-to-end solution support across critical SCM modules including Subscription Management, Order Management. Familiarity with Salesforce (SFDC) integration or process flows is a strong advantage.

Key Responsibilities:

Serve as the onshore SME for Oracle Cloud Subscription Management, Order Management modules, managing day-to-day operations, incident resolution, and system enhancements.

Lead the Enhancement, configuration, and optimization of Subscription processes, including Consumption Billing related requirements and have exposure to newest releases from Oracle related to rate plans and balance management features.

Partner with AR and RMCS and cross-functional teams to align Subscription billing practices with business objectives.

Coordinate integration touchpoints between Order Management, Subscription Management, and external systems such as Salesforce (SFDC)

Manage subscription processing workflows, troubleshoot RMA/Amendment Order issues, and drive process improvements.

Support audit and compliance activities related to Subscription and Order Management.

Document configurations, enhancements, and knowledge base for long-term sustainability.

Job Requirements:

Minimum 5 years of experience in Oracle Cloud SCM with both technical and functional expertise.

Strong hands-on knowledge of Subscription Management, Order Management.

Familiarity or working knowledge of Salesforce (SFDC) is a plus.

Proven ability to independently troubleshoot and resolve issues within SCM applications.

Strong collaboration and communication skills to interface with business users and offshore teams.

Bachelors degree in supply chain, Information Systems, or a related field.

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Elfonze Technologies

Information Technology

Tech City

50-100 Employees

72 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Sara Lee

CFO

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Order Management and Subscription Professional