89 Oracle Ebs Jobs - Page 4

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle) Career Level - IC3 Responsibilities Position Overview: Position is for a Techno-functional Support Professional, preferably with implementation background in Oracle EBS Financial Applications.Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. Job Description We expect candidate to have: Strong knowledge of financials business processes and concepts. Hands-on implementation/Support experience in EBS Financial Modules like GL, AP, AR, FA, IBY, PA and CM. Any additional knowledge of Costing (discrete/process) will be added advantage. Ability to relate the product functionality to business processes, and thus offer implementation advises to customers on how to meet their various business scenarios using Oracle EBS Financials. Strong technical debugging skills using SQL, PLSQL, Reports etc. Strong problem solving skills. Strong Customer interactions and service orientation so you can understand customers critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities. Candidate should be team player so you leverage each others strengths. You will be engaged in collaboration with peers within/across the teams often. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis. High flexibility so you remain agile in a fast changing business and organizational environment. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities. Personal Attributes: Self driven and result oriented Strong problem solving/analytical skills Strong customer support and relation skills Effective communication (verbal and written) Focus on relationships (internal and external) Strong willingness to learn new things and share them with others Influencing/negotiating Team player Customer focused Confident and decisive Values Expertise (maintaining professional expertise in own discipline) Enthusiasm Flexibility Organizational skills Values and enjoys coaching/knowledge transfer ability Values and enjoys teaching technical courses Your Qualification: The candidate should have 6+ years of techno-functional experience with Oracle Financials and a minimum 2 years of leadership experience working at a customer facing roles. High commitment with his/her customers is must. Skills - EBS R12 techno-functional skills in Finance modules (GL, AP, AR, CM, FA, IBY, PA, CM, Costing). Technical Skills - Good debugging skills using SQL, PL/SQL,Forms, Reports, XML/BI Publisher and Workflow. Shift working is mandatory. Ready to work in shifts including night shift on rotation basis (6:30pm/10:30pm/2:30pm). The role will be based in Bangalore / Hyderabad/Noida. Education: BE, BTech, MCA, CA, ICWA, MBA (Finance) preferred.

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 7 years experience with Core products or eight years experience with Applications products, BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle). Career Level - IC4 Responsibilities Job Description We expect candidate to have: Strong supply chain business processes knowledge and concepts. Hands-on implementation/Support experience in EBS Supply Chain Modules like OM, Shipping, Inventory, Procurement & Warehouse Management Systems. Any additional knowledge on Planning (Demantra/ASCP) and Transportation Management (OTM) will be added advantage. Ability to relate the product functionality to business processes, and thus offer implementation advises to customers on how to meet their various business scenarios using Oracle EBS Supply Chain Modules. Strong technical debugging skills using SQL, PLSQL, Reports etc. Strong problem solving skills. Strong Customer interactions and service orientation so you can understand customers critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities. Candidate should be team player so you leverage each others strengths. You will be engaged in collaboration with peers within/across the teams often. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis. High flexibility so you remain agile in a fast changing business and organizational environment. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities. Personal Attributes: Self driven and result oriented Strong problem solving/analytical skills Strong customer support and relation skills Effective communication (verbal and written) Focus on relationships (internal and external) Strong willingness to learn new things and share them with others Influencing/negotiating Team player Customer focused Confident and decisive Values Expertise (maintaining professional expertise in own discipline) Enthusiasm Flexibility Organizational skills Values and enjoys coaching/knowledge transfer ability Values and enjoys teaching technical courses Your Qualifications The candidate should have 10+ years of techno-functional experience in Oracle Supply Chain Modules and a minimum 2 years of leadership experience working at a customer facing roles. High commitment with his/her customers is must. Skills - Oracle EBS R12 functional expertise in Supply Chain modules (Procurement, Oracle Supplier Network, Order Management & Shipping, Inventory, Oracle Transportation Management, Warehouse Management Systems & Planning), Technical Skills - Good debugging skills using SQL, PL/SQL,Forms, Reports, XML/BI Publisher and Workflow. Shift working is mandatory. Ready to work in shifts including night shift on rotation basis (6:30pm/10:30pm/2:30pm). The role will be based in Bangalore / Hyderabad/Noida.

Oracle EBS Process Manufacturing (OPM) Techno-Functional Senior Analyst Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 7 years experience with Core products or eight years experience with Applications products, BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle). Career Level - IC4 Responsibilities Job Description We expect candidate to have: Strong process manufacturing (OPM) knowledge and concepts. Hands-on implementation/Support experience in Oracle EBS Process Manufacturing Modules like OPM Financial, Process Execution, Product Development, Process Manufacturing, Process Quality, Inventory, WIP & BOM modules. Any additional knowledge of Procurement, Warehouse Management Systems, Order Management, Planning (Demantra/ASCP) or Transportation Management (OTM) modules will be added advantage. Deep understanding of creation of formulas,recipes, Ingredient Picking Workbench, Production Scheduler Workbench, standard/average costing, cost rollups, rules setup etc. Ability to relate the product functionality to business processes, and thus offer implementation advises to customers on how to meet their various business scenarios using Oracle Process Manufacturing Modules. Strong technical debugging skills using SQL, PLSQL, Reports etc. Strong problem solving skills. Strong Customer interactions and service orientation so you can understand customers critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities. Candidate should be team player so you leverage each others strengths. You will be engaged in collaboration with peers within/across the teams often. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis. High flexibility so you remain agile in a fast changing business and organizational environment. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities. Personal Attributes: Self driven and result oriented Strong problem solving/analytical skills Strong customer support and relation skills Effective communication (verbal and written) Focus on relationships (internal and external) Strong willingness to learn new things and share them with others Influencing/negotiating Team player Customer focused Confident and decisive Values Expertise (maintaining professional expertise in own discipline) Enthusiasm Flexibility Organizational skills Values and enjoys coaching/knowledge transfer ability Values and enjoys teaching technical courses Your Qualifications The candidate should have 10+ years of techno-functional experience in Oracle Process Manufacturing Modules and a minimum 2 years of leadership experience working at a customer facing roles. High commitment with his/her customers is must. Skills - Techno-functional skills in EBS R12 Process Manufacturing (OPM Financial, Process Execution, Product Development, Process Quality, Inventory, WIP & BOM modules). Any additional knowkedge of Oracle Transportation Management, Order Management, Warehouse Management Systems or Planning modules will be added advantage. Technical Skills - Good debugging skills using SQL, PL/SQL,Forms, Reports, XML/BI Publisher and Workflow. Shift working is mandatory. Candidate should be ready to work in shifts including night shift on rotation basis (6:30pm/10:30pm/2:30pm/6:30am). The role will be based in Bangalore / Hyderabad/Noida

Job Description Position Overview: The Position is for a Functional Support Analyst with a technical background in the Fusion ERP Suite of products responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. The main role of a Support Analyst is to troubleshoot and resolve highly complex techno-functional problems. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each service incident. The key skills put to use on a daily basis are - high-level techno-functional skills, Oracle products knowledge, problem-solving skills, and customer interaction/service expertise. It is an opportunity to work with Cloud and On-Premise customers. This work includes: Work directly with Customers for Advising on complex use of Oracle products Resolving highly complex and mission-critical issues Manage highly complex and critical customer issues Serve as Situation Manager on highly sensitive issues Consult with Management in directing resolution of critical customer situations Knowledge gain and sharing - achieve knowledge transfer with teammates through Development and delivery of formal team training sessions Formal mentoring for promoting the technical and professional development of others Creation/review of Knowledge Articles Qualifications: Must-Have Skills 6 to 9 years of experience in Implementation, support, or upgrade of Oracle EBS suite of products with at least 1 implementation experience on SaaS ERP Finance AR, AP, GL, Cash Mgmt, Fixed Assets, etc.. Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or have equivalent knowledge. Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution. Work with users to troubleshoot and resolve issues, answers business questions provides data analysis Should be able to understand the business process flow and perform functional testing as per the business requirement with appropriate test scripts Conduct training and knowledge sharing sessions Nice to Have Skills 5 to 6 years of experience in Implementation, support, or upgrade of Oracle SaaS Fusion Financials. Hands-on Configuration experience on at least one or more modules Fusion Accounts Receivables Cloud, Fusion Payables Cloud, Fusion GL, Accounting Hub Should have good knowledge of Fusion Cloud architecture, setup manager, and activities. Knowledge of FBDI and OTBI reports development Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. Should have knowledge of Chinese localizations Knowledge of Security setup would be an added advantage. Experience in one of the following areas is seen as an advantage: PL/SQL XML Java, J2EE, and Oracle ADF SOA and Web Services Personal Attributes: Self driven and result oriented Strong problem solving/analytical skills Strong customer support and relation skills Effective communication (verbal and written) Focus on relationships (internal and external) Strong willingness to learn new things and share them with others Influencing/negotiating Team player Customer focused Confident and decisive Values Expertise (maintaining professional expertise in own discipline) Enthusiasm Flexibility Organizational skills Values and enjoys coaching/knowledge transfer ability Values and enjoys teaching technical courses Note: Working in Shift s is mandatory. Candidate should be open to work in evening and night shifts on rotation basis. The position is based out of Bangalore, Hyderabad, Noida. Others Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with customers, follows through on all assignments and takes ownership of customer issues Seeks innovative ways to improve the process of delivering solutions to customers Strong written and verbal English communication skills; multi-lingual a plus Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis. Education & Experience: BE, BTech, MCA , CA or equivalent preferred. Other qualifications with adequate experience may be considered. Career Level - IC3 Responsibilities As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.

Job Description Oracle Customer Success Services As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions. The Company Oracle is the worlds leading provider of business software. With a presence in over 175 countries, we are one of the biggest technology companies on the planet. We're using innovative emerging technologies to tackle real-world problems today. From advancing energy efficiency to reimagining online commerce, the work we do is not only transforming the world of business it's helping advance governments, power nonprofits, and giving billions of people the tools, they need to outpace change. For more information about Oracle, visit us at oracle.com. Position Overview: We are looking for Oracle Fusion HCM Technical Consultant with Overall 7 to 15 years of IT experience with at least 5 years of Fusion experience and remaining years of HCM domain experience in Oracle EBS. The selected candidates should be able to relocate to any one of the work locations (Bangalore, Hyderabad, Gurgaon) for forthcoming projects if selected, should also be willing work in shifts if required, our customers are spread across various countries. Expected to have very good functional & technical experience/knowledge in Oracle HCM Cloud Core HR, US Payroll, Absence, Time & Labor, Talent Management, Benefits, Compensation, Security, Workflow modules and Oracle HCM Cloud Technical skills - Fast Formula, BI & OTBI Reports, Value Set, UDT, Personalization, data loading tools (HDL, PBL), HCM Extract.. Position is for a Support Analyst with a background in Oracle SAAS Suite of products Responsible for customer production support, tracking-incidents, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. It an opportunity to work with Cloud and On Premise customers. This work includes: Work directly with Customers for Advising on complex use of Oracle products Resolving highly complex and mission-critical issues Serve as Situation Manager on highly sensitive issues Formal mentoring for promoting the technical and professional development of others Creation/review of Knowledge Articles Qualifications: Any professional qualification (BE/ B Tech/MCA/ MSc (Comp Science)). Must have Skills 8+ Years Lead Position with 4 + Years in Fusion HCM and EBS HRMS Experience Primary Skill Set: HDL, Extracts, BI Publisher, Personalization, HCM Data Model Primary Module Skill Required 1) Core HR, 2) Fusion Payroll, 3) Fusion Time and Labor, 4) Fusion Benefits Secondary Module Skill Required 1) Talent Management, 2) Compensation Job Description Should have 5+ years of experience in Oracle HCM Cloud implementation & support. Should have worked in 3 or more Oracle HCM Cloud implementation or support projects as a Techno Functional consultant. As a Techno Fictional Functional consultant should have experience in implementing & Supporting Oracle HCM Cloud modules - Core HR, US Payroll, Absence, Benefits, Time & Labor, Talent Management, Compensation. Should have Experience/Knowledge in Reporting, Data Migration and Interface/Integration development using HDL, PBL, HCM Extract, BIP, Web Service etc. Should have hands exp. in Fast Formula, BI & OTBI Reports, Value Set, UDT and Personalization. Should have exp. in workflow configuration using BPM. Strong technical knowledge in Oracle HCM Cloud security setup is desired. Should have exp. in client facing role and must have worked on Req. Gathering, Product Workshop & Demo, CRP, UAT etc. Should have excellent communication, Project/stakeholder/team management skills and experience. Should have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience. Career Level - IC3 Responsibilities The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution. Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts Conduct training and knowledge sharing sessions Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. Should have knowledge of localizations Knowledge on Security setup would an added advantage. Must have very good communication skills , Must be a team player, willing to learn new technologies Must work in rotational shifts INCLUDING night shifts Experience and Expertise in the following areas is seen as an advantage: XML Java, J2EE and Oracle ADF SOA and Web Services PL/SQL, Forms , Reports , Unix Shell Scripts Discoverer , Workflow, BI Publisher / OTBI Reports Java / JSP Web ADI ,OAF , ADF PaaS Integrations, OIC, SOA, Web Services Javascript, jQuery, KnockoutJS, NodeJS , HTML, CSS, python HCM Extract , HDL File Transfers Others Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with customers and follows through on all assignments and takes ownership of customer issues Seeks innovative ways to improve the process of delivering solutions to customers Strong written and verbal English communication skills; multi-lingual a plus

Job Description Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customers rapid and successful adoption of Oracle Cloud Solutions. Our flexible and innovative Optimum Shore approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an efficient team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking versatile consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Join the team of top-class consultants and help our customers achieve more than ever before.. Senior consulting position operating independently with some assistance and mentorship to a project team or customer align with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. At Oracle, we dont just value differenceswe celebrate them! Committed to crafting a workplace where all kinds of people work together. We believe innovation starts with diversity. Career Level - IC2 Responsibilities Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customers rapid and successful adoption of Oracle Cloud Solutions. Our flexible and innovative Optimum Shore approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an efficient team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking versatile consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Join the team of top-class consultants and help our customers achieve more than ever before.. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. At Oracle, we dont just value differenceswe celebrate them! Committed to crafting a workplace where all kinds of people work together. We believe innovation starts with diversity. Detailed Description Operates independently to provide quality work products to an engagement. Performs multifaceted and complex tasks that need independent judgment. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver solutions on complex engagements. May act as the functional team lead on projects. Efficiently collaborates with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for complex projects. Detail Requirements: The candidate is expected to have a sound domain knowledge in HCM covering the hire to retire cycle with 7 to 12 years experience. They must have been a part of at least 3 end to end HCM Cloud implementations along with experience in at least 1 projects as a lead. FUNCTIONAL - The candidate must have knowledge in any of the modules along with Core HR module -Time and Labor Absence Management Payroll Benefits Compensation Recruiting 2. The candidate should have been in client facing roles and interacted with customers in requirement gathering workshops, design, configuration, testing and go-live. 3. Engineering graduates with MBA (HR) will be preferred. TECHNICAL - In-depth understanding of Data Model and Business process functionality and its data flow) in HCM Cloud application and Oracle EBS / PeopleSoft AU (HRMS). Experienced knowledge on Cloud HCM Conversions, integrations (HCM Extracts & BIP), Reporting (OTBI & BIP), Fast Formula & Personalization. Engineering Graduation in any field or MCA Degree or equivalent experience. Proven experience with Fusion technologies including HDL, HCM Extracts, Fast Formulas, BI Publisher Reports & Design Studio. Apart from the above experience, advanced knowledge in OIC, ADF, Java, PaaS, DBCS etc would be an added advantage. Good functional or technical leadership capability with strong planning and follow up skills, mentorship, Work Allocation, Monitoring and status updates to Project Coordinator Should have strong written and verbal communication skills, personal drive, flexibility, teammate, problem solving, influencing and negotiating skills and organizational awareness and sensitivity, engagement delivery, continuous improvement and sharing the knowledge and client management. Assist in the identification, assessment and resolution of complex Technical issues/problems. Interact with client frequently around specific work efforts/deliverable. Candidate should be open for domestic or international travel for short as well as long duration.

Job Description General Qualifications An experienced functional consultant who has a solid understanding of basic business concepts and practices in the area of Financials Management. The candidate should be able to operate independently to provide quality work products, and perform varied and complex duties and tasks that need independent judgment. Responsibilities Works with the client to understand requirements, functionality and business processes Translate customer requirements into deliverable products and services Provide functional assessment of implemented solutions, with recommendations for enhanced processes, best usage of Oracle applications features and better performance results Develops test plans, procedures and running the tests accordingly Support Oracle Financials products and services in line with the contractual agreement Works with support to resolve Customers SRs. Conduct knowledge transfer sessions both within the Oracle team and to end users. Work closely with the technical team and delivery leaders to provide engagements work estimates and drive excellence in functional work. Ensures that new services are appropriately captured and put in ACS corporate repository Proactively maintains knowledge of Oracle's current and future products/solutions offerings for the specified Financials area. Technical Qualifications 7-10+ years implementation experience of Financials solutions Experience with multiple Financials applications is a plus especially Oracle EBS and Oracle SaaS At least 2 years in implementing Financials SaaS applications At least (1) full life cycle implementation of Oracles Cloud SCM solutions Strong functional knowledge of Oracle Financials modules: General Ledger, Accounts Payable, Accounts Receivable, Asset Management and Cash Management, Budgeting and Planning Good understanding of Sub-ledger Accounting (SLA) and Financial Accounting Hub (FAH) Previous consulting experience Business analysis, requirements gathering, and workshop leadership skills Oracle Cloud Certification is a plus Other Qualifications: Excellent Analytical skills Strong English written/verbal communications Self-motivated individual who works well in a team environment Willing to travel to customer sites on a regular basis Experience in working as part of Global/ Matrixed/ Remote teams Self-driven, ability to work under minimal supervision Experience : 6-10+ years of overall experience in multiple end-to-end implementations / support projects involving Financials modules across industry domains Travel : Yes, 25+ % of the Time Job Type : Regular Employee Hire Career Level - IC4 Responsibilities

Job Description About Oracle Customer Success Services Who better to support Oracle...than Oracle? https://www.oracle.com/support/customer-success-services/ With over 20 years of providing dedicated support to more than 6,000 companies in 100 different countries, services are designed to meet the ever-evolving needs of our customers. By working with them to understand their unique requirements and business goals, Advanced Customer Services helps them embrace the right technology to shape their future and achieve more. When business continuity is crucial and you need mission-critical support, Oracle Advanced Customer Services offers proactive guidance and preventative services delivered by a dedicated support team. This mission-critical support is to drive high availability across the entire Oracle IT stackfrom applications, middleware, and database to servers, storage, and network devices. Oracle Advanced Customer Services, delivers the high availability and mission-critical support businesses demands. A team of Advanced Support Engineers work closely with customers, both onsite and remotely, to provide 24/7 personalized support. The team combines the knowledge of customer environment and expertise from Oracle Support and Product Development, to help resolve critical issues. Career Level - IC3 Responsibilities The main role of a Support engineer is to troubleshoot and resolve highly complex functional problems. The key skills put to use on a daily basis are - high level of functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.Education & Experience:BE, BTech, MCA or equivalent preferred. Other qualifications with adequate experience may be considered. 5+ years relevant working experience ##Functional Knowledge & Skills:Must have good understanding of the following Oracle eBiz Supply Chain Management 12.2.10 capabilities.We are looking for a functional person who has real-time hands-on functional/product experience; and/or worked with L3 level support; and/or having equivalent knowledge. We expect candidate to have:1. Strong Supply Chain business processes knowledge and concepts.2. Implementation/Support experience on EBS SCM Modules like PO, iProc, Inventory and AR Candidate must have hands on experience in the following modules - EBS SCM Modules PO, iProc, Inventory and AR. 3. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle EBS SCM.4. Basic Technically skills in SQL, PLSQL, Java, OAF, Reports5. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle SCM. 6. Strong problem solving skills.7. Strong Customer interactions and service orientation so you can understand customers critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers.8. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities.9. Strong team player so you leverage each others strengths. You will be engaged in collaboration with peers within/across the teams often.10. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis.11. High flexibility so you remain agile in a fast changing business and organizational environment.12. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities. # Personal Attributes:1. Self driven and result oriented2. Strong problem solving/analytical skills3. Strong customer support and relation skills4. Effective communication (verbal and written)5. Focus on relationships (internal and external)6. Strong willingness to learn new things and share them with others7. Influencing/negotiating8. Team player9. Customer focused10. Confident and decisive11. Values Expertise (maintaining professional expertise in own discipline)12. Enthusiasm13. Flexibility14. Organizational skills15. Values and enjoys coaching/knowledge transfer ability16. Values and enjoys teaching technical courses Note:Shift working is mandatory. Candidate should be open to work in evening and night shifts on rotation basis.The position is based out of Bangalore/Hyderabad/Noida, the candidate should be willing to relocate to either Bangalore/Hyderabad/Noida

Job Description Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Career Level - IC3 Responsibilities Incident Commander for CSS Global SaaS & Apps Delivery Incident management Team About Managed Cloud Services Managed Cloud Services plays a critical role in delivering and supporting best-of-breed Cloud Solutions to Oracle Customers on the next-generation Cloud Infrastructure. Oracle Cloud Infrastructure (OCI) is leading the transformation to cloud-native infrastructure in our hyper-scale, multi-tenant cloud, deployed in more than 23 regions worldwide now. OCI is committed to providing the best in cloud services that meet the needs of our customers, who are tackling some of the world's biggest challenges. Our team provides 24/7/365, follow-the-sun coverage while pushing the boundaries of what can be accomplished in the cloud. Advancing cloud computing means great growth opportunities, and highly rewarding experiences working in our expanding computing environments and DevOps teams. About the Job A unique opportunity to join a rapidly growing world-class team to engineer cutting edge Oracle Cloud technologies and infrastructure that make up the Oracle Cloud solutions. As part of the Incident Management Team, you will be continually challenged and have an opportunity to contribute to the Oracle Cloud success every day, working closely Infrastructure, Product, and the Development partners. The ideal candidate for this engaging and visible technical leadership role would have the experience of an Apps DBA along with the "wits of a systems and infrastructure whiz". The candidate would be expected to have at least 2 to 3 years of database administration experience and around 4 to 5 years of experience in any one of the Oracle applications like (EBS/PeopleSoft/Hyperion/FMW). Collaborate with cross-functional teams to design and implement AI-powered solution. What You'll Achieve Champion Service reliability and prevention You will be part of the Cloud Infrastructure team, whose mission is to improve the efficiency of hosting operations and cloud-based business services, in partnership with our service partners. Outage Resolution You will be doing initial triage of Events & Incidents raised in the monitoring and do investigation on alert raised and if need will involve next level of team to deep dive and working towards the resolution. Prevention - Once you have expertly resolved an issue, you will immediately work on how to more quickly resolve the problem next time, with the goal to eventually prevent the problem happening ever again What you will need to be successful: Cloud Infrastructure Engineers who also deliver the role of Sysadmins and Application knowledge engineers, have the ability to understand and explain the effect of a complex architecture decisions. You are driven by professional curiosity and a desire to develop a deep understanding of the services and the technologies they depend upon. You are passionate about automation and can demonstrate practical knowledge of various aspects of distributed service design, including messaging protocols, caching strategies, persistence technologies, and queuing. BS or MS in Computer Science, or equivalent is a must Managing and triaging tickets. Driving prioritization and execution of work based on impact Passionate about Cloud, customer focused, have done incident management + problem management and thrive in a dynamic team culture Experience of driving change within an organization, pushing through resistance and success in adopting new ways of working Systematic problem-solving approach, strong communication skills, a sense of ownership and drive Able to work unsupervised, independently and within a global team Strong leadership skills to direct service teams during Major Incidents Exceptional written and verbal communication skills with meticulous attention to detail Willingness to work in 24x7 shifts including on holidays and weekends Ability to follow standard engineering principles using agile development methodology and Automation practices Co-ordinate with Functional, Infrastructure, Product Support and clients business units Strong Technical background with an ability to troubleshoot issues impacting large scale service architectures and application stacks. They should be able to 'think on their feet' and be able to effectively analyze problems, so good troubleshooting skills with decent communication are the paramount Resolving Oracle Cloud Services customer outages by identifying, analyzing, and resolving technical problems related to Oracle software systems. Troubleshooting skills are the key for success in this role and position Around 5 to 6 years of experience running large scale customer facing Incident Management + Problem Management roles is a MUST and working on P1 Infra support work with a solid understanding of: Incident Management and Service Desk tools like Confluence, Jira, ServiceNow, Remedy and other Ticketing Tools Strong working knowledge of Oracle database and concepts like Clustering, RDBMS architecture, ASM, Data Guard, RMAN. Highly skilled in administering Oracle applications and databases on UNIX/Linux environments in both a single tier and multi-tier architecture. Standard Internet services, such as DNS, HTTP, etc. Working knowledge of OCI architecture and components like LBaaS, VCN, Hypervisors etc., Infrastructure Security and Compliance knowledge Database technologies: Oracle/MySQL is a must Production Support on any one or more applications preferably on Oracle EBS, Hyperion, PeopleSoft, Fusion Middleware/SOA or any Oracle Cloud product handling experience is a must Experience in Monitoring and Observability pipeline tools (Nagios / Fluentd / Prometheous, Grafana, ELK, Datadog / Splunk / Kafka skills) would be an added advantage Experience on OCI along with other Cloud providers including AWS, IBM and/or GCP would be an added advantage Experience on EBS, Hyperion, FMW, PSOFT etc would be an added advantage Experience on AI framework and development of chatbot using python for customer service automation Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law.

Job Description About Oracle Customer Success Services Who better to support Oracle...than Oracle? With over 20 years of providing dedicated support to more than 6,000 companies in 100 different countries, services are designed to meet the ever-evolving needs of our customers. By working with them to understand their unique requirements and business goals, Customer Success Services helps them embrace the right technology to shape their future and achieve more. When business continuity is crucial and you need mission-critical support, Oracle Customer Success Services offers proactive guidance and preventative services delivered by a dedicated support team. This mission-critical support is to drive high availability across the entire Oracle IT stackfrom applications, middleware, and database to servers, storage, and network devices. Oracle Customer Success Services, delivers the high availability and mission-critical support businesses demands. A team of Advanced Support Engineers work closely with customers, both onsite and remotely, to provide 24/7 personalized support. The team combines the knowledge of customer environment and expertise from Oracle Support and Product Development, to help resolve critical issues. Customer Success Services-Oracle SAAS - Fusion HCM Functional Lead Position Overview: We are looking for Oracle Fusion HCM Functional Consultant with Overall 12 to 20 years of IT experience with at least 8 years of Fusion experience and remaining years of HRMS/ERP domain experience in Oracle EBS. The selected candidates should be able to relocate to any one of the work locations (Bangalore, Hyderabad, Gurgaon) for forthcoming projects if selected, should also be willing work in shifts if required, our customers are spread across various countries. Must have good understanding of the following Oracle Cloud HCM version 12+ capabilities. We are looking for a Functional person who has real-time hands-on product and/or functional experience; and/or worked with L3 level support; and/or having equivalent knowledge. Position is for a functional Support Professional, preferably with implementation background in Oracle Cloud HCM Applications. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional issues of complex and critical service requests. The focus of this position is to provide Customer Service on functional level and to ultimately drive complete and total resolution of each issue reported by customer. Position is for a Support Analyst with a background in Oracle SAAS Suite of products Responsible for customer production support, tracking-incidents, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. The key skills put to use on a daily basis are - high level of functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. It an opportunity to work with Cloud and On Premise customers. This work includes: Work directly with Customers for Advising on complex use of Oracle products Resolving highly complex and mission-critical issues Serve as Situation Manager on highly sensitive issues Formal mentoring for promoting the functional and professional development of others Creation/review of Knowledge Articles Qualifications: Any professional qualification (BE/ B Tech/MCA/ MSc (Comp Science)). Must have Skills Fusion HCM Functional Consultant (80% Functional + 20% Technical) with Overall 12 to 20 years of IT experience with at least 8 years of Fusion experience and remaining years of HRMS domain experience in Oracle EBS Primary Module Skill Required At least 1 to 2 Oracle Fusion HCM implementations or Support exposure with hands on experience in 3 to 4 HCM modules below. Preferably in Core HR, ORC and Compensation. Fusion Core HRORC Fusion Compensation. Fusion Learning Fusion AbsenceFusion PayrollFusion Time and LaborFusion Benefits Fusion Talent Management. Job Description Fusion HCM Functional Consultant (80% Functional + 20% Technical) with Overall 12 to 20 years of IT experience with at least 8 years of Fusion experience and remaining years of HRMS domain experience in Oracle EBS. Should have worked in 3 or more Oracle HCM Cloud implementation or support projects as a Functional consultant. Should have Strong HCM business processes knowledge and concepts. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud HCM Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud HCM Technically Strong with Expert Skills in SQL, PLSQL, OTBI/ BIP reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Integration and Personalization. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud HCM Strong problem solving skills. Strong Customer interactions and service orientation so you can understand customers critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities. Strong team player so you leverage each others strengths. You will be engaged in collaboration with peers within/across the teams often. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis. High flexibility so you remain agile in a fast changing business and organizational environment. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities. Should have excellent communication, Project/stakeholder/team management skills and experience. Should have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience. Career Level - IC4 Responsibilities Job Responsibilities: The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution. Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts Conduct training and knowledge sharing sessions Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. Should have knowledge of localizations Knowledge on Security setup would an added advantage. Must have very good communication skills , Must be a team player, willing to learn new technologies Must work in rotational shifts INCLUDING night shifts Experience and Expertise in one of the following areas is seen as an advantage: XML Java, J2EE and Oracle ADF SOA and Web Services PL/SQL, Forms , Reports , Unix Shell Scripts Discoverer , Workflow, BI Publisher / OTBI Reports Java / JSP Web ADI ,OAF , ADF PaaS Integrations, OIC, SOA, Web Services Javascript, jQuery, KnockoutJS, NodeJS , HTML, CSS, python HCM Extract , HDL File Transfers Others Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with customers and follows through on all assignments and takes ownership of customer issues Seeks innovative ways to improve the process of delivering solutions to customers Strong written and verbal English communication skills; multi-lingual a plus Self driven and result oriented Strong problem solving/analytical skills Strong customer support and relation skills Effective communication (verbal and written) Focus on relationships (internal and external) Strong willingness to learn new things and share them with others Influencing/negotiating Team player Customer focused Confident and decisive Values Expertise (maintaining professional expertise in own discipline) Enthusiasm Flexibility Organizational skills Values and enjoys coaching/knowledge transfer ability Values and enjoys teaching technical courses Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis.

Job Description Job Description: We are looking for an enthusiastic Oracle Technical Consultant with 1-3 years of experience to join our team. The ideal candidate will work on developing, implementing, and supporting Oracle solutions to meet business needs. Key Responsibilities: Collaborate with functional teams to gather and understand business requirements. Design, develop, and customize solutions using Oracle tools and technologies. Work on integration projects involving Oracle Cloud, PeopleSoft, or EBS applications. Debug, troubleshoot, and resolve technical issues effectively. Document technical designs, solutions, and processes to ensure project alignment and knowledge sharing. Provide post-implementation technical support and participate in system upgrades. Skills and Expertise: Candidates should have expertise in at least one or more of the following areas: Databases: SQL, PL/SQL Programming Languages: Java, Python Oracle Development Tools: APEX (Application Express), VBCS (Visual Builder Cloud Service), OIC (Oracle Integration Cloud) Cloud Applications: Oracle HCM Cloud ERP Solutions: PeopleSoft, Oracle EBS Qualifications: Bachelors degree in Computer Science, Information Technology, or a related discipline. 1-3 years of experience in Oracle development, implementation, or support. Strong problem-solving and analytical skills. Good communication and interpersonal skills for stakeholder collaboration. Preferred Qualifications: Exposure to Oracle Fusion Applications or Oracle Cloud Infrastructure (OCI). Relevant Oracle certifications. Experience working in an Agile environment. Why Join Us? Work on cutting-edge Oracle technologies. Join a collaborative team of skilled professionals. Opportunities for career development and upskilling. Attractive employee health benefits covering both inpatient and OPD Career Level - IC1 Responsibilities Job Description: We are looking for an enthusiastic Oracle Technical Consultant with 1-3 years of experience to join our team. The ideal candidate will work on developing, implementing, and supporting Oracle solutions to meet business needs. Key Responsibilities: Collaborate with functional teams to gather and understand business requirements. Design, develop, and customize solutions using Oracle tools and technologies. Work on integration projects involving Oracle Cloud, PeopleSoft, or EBS applications. Debug, troubleshoot, and resolve technical issues effectively. Document technical designs, solutions, and processes to ensure project alignment and knowledge sharing. Provide post-implementation technical support and participate in system upgrades. Skills and Expertise: Candidates should have expertise in at least one or more of the following areas: Databases: SQL, PL/SQL Programming Languages: Java, Python Oracle Development Tools: APEX (Application Express), VBCS (Visual Builder Cloud Service), OIC (Oracle Integration Cloud) Cloud Applications: Oracle HCM Cloud ERP Solutions: PeopleSoft, Oracle EBS Qualifications: Bachelors degree in Computer Science, Information Technology, or a related discipline. 1-3 years of experience in Oracle development, implementation, or support. Strong problem-solving and analytical skills. Good communication and interpersonal skills for stakeholder collaboration. Preferred Qualifications: Exposure to Oracle Fusion Applications or Oracle Cloud Infrastructure (OCI). Relevant Oracle certifications. Experience working in an Agile environment. Why Join Us? Work on cutting-edge Oracle technologies. Join a collaborative team of skilled professionals. Opportunities for career development and upskilling. Attractive employee health benefits covering both inpatient and OPD

Oracle Apps Technical Consultant - (Support Projects / Upgrade Projects / Performance Tuning) Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves supporting CEMLI retrofit tasks for EBS 12.2.x upgrade/migration activities . Career Level - IC4 Responsibilities The job involves working with customers in different time zones and resource should be flexible to work in shifts including night shiftsResource should be able to independently work on CEMLI objects - Design, develop and testTechnically good in development and experience on EBS Financial ModulesResource should be able to investigate, analyze, design and develop solution for enhancements/developments related to CEMLIsResource should be able to identify the impact of patches and determine functional and technical steps required to minimize the disruption to business Report progress/status/risk/issues on development at regular basis.Resource should be able to manage the complete development pipeline and manage the scope, time and cost and delivery of all the CEMLIsResource should be able to lead the support team in Incident and Problem Management and come up with innovative solutions in short span of time.Resource should be able to understand customer requirements/user stories and implement practical solutions. Resource should have hands on knowledge and expertise on Oracle EBS R12 (Finance) and Fusion/SaaS modulesResource should have Good knowledge of business processes and application setups and the impacts of one setups to another. Personal Attributes Self driven and result orientedStrong problem solving/analytical skillsStrong customer support and relation skillsEffective communication (verbal and written)Focus on relationships (internal and external)Strong willingness to learn new things and share them with othersInfluencing/negotiatingTeammateCustomer focused and customer facing skillsConfident and decisiveValues Expertise (maintaining professional expertise in own team)EnthusiasmFlexibilityOrganizational skillsValues and enjoys coaching/knowledge transfer abilityValues and enjoys teaching technical coursesOther essential skillsExperience in understanding customer requirement.Good knowledge of business processes and application setupsCustomer facingLateral thinkingTime ManagementGood Technical expertise on EBS/integrations architectureKnowledge of performance tuning is a plus.Working knowledge with OMCS/SaaS teams would be an advantage.OCI Certified / ITIL Foundation Certification in IT Service Management / Six Sigma. Your Qualifications The candidate should have demonstrated ability in Oracle products including Technical/Functional and a minimum 2 years of leadership experience working at a customer facing roles. High commitment with their customers is must. Skills - EBS R12/Fusion/SOA expertise with Techno-functional skills in Financials (Accounts Receivables, Accounts Payables, Cash Management, Internet Expenses, EB Tax, Fixed Assets & General Ledger)Technical Skills - Oracle Database, SQL, PL/SQL, Java, Unix, Forms, Reports, XML/BI Publisher, Workflow, OA Framework, SOA/BPEL, OTBI, OIC, XML / HTMLShould have experience in Development/Support of CEMLIs / Implementation.Ready to work in shifts including night shift. The role will be based in Bangalore / Hyderabad.As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. A main point of contact for customers, you are responsible for managing diverse customer situations and called out issues.As a Sr. Support Analyst, you will be the technical interface to customers and Internal Oracle Teams for resolution of problems, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.Job duties are varied and complex using independent judgment. May have project lead role. BE, BTech, MCA , MBA or equivalent preferred. Other qualifications demonstrating an understanding of Oracle EBS Financials at a functional and technical level may be considered. Diversity and Inclusion: In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that encourages thought leadership and innovation.Oracle offers a highly competitive suite of Employee Benefits crafted on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. To perform crucial job functions.Thats why were committed to crafting a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were encouraged to go beyond whats been done before.

Responsibilities: Serve as the development expert of the Oracle EBS ERP systems for the company in Oracle Supply Chain: OM, Inv, PO, Pricing, Cost Management, BOM, WIP, MRP, Agile PLM, Demantra as well as all Financial(PO, AP, GL, FA) modules. Support Oracle EBS including incident management, problem management, patch analysis, root cause analysis, automations, and handling high severity issues within SLA. Work with DBAs, systems architects, production support, technical and business staff to perform troubleshooting activities, isolation and triage activities and ultimate root cause analysis. Provide functional support for Oracle E-Business applications utilized globally (US, China, Hong Kong, UK and India) Respond within documented service level agreements to cases opened by business users and work closely with IT team(s) as necessary to resolve production issues Create and maintain system documentation Coordinate development or other operational tasks with IT partners and development teams to deliver an effective solution for the end customers Support internal customers by working with analyst team members to facilitate the implementation of projects and change requests throughout all phases of system implementations from requirements analysis, design, development, testing, training, go-live and production support Work closely with the business units and user community to analyze application requirements, procedures, and problems in order to support and improve existing systems Document and communicate requirements, processes and change requests to ensure the delivery of solutions that meet the needs of the business Requirement : Bachelor/masters degree with a technical background At least fivpe years of solid experience of Oracle Apps technical (preferably R12.2.x) SQL Query Knowledge Support Oracle EBS including incident management, problem management, patch analysis, root cause analysis, automations, and handling high severity issues within SLA. Work with DBAs, systems architects, production support, technical and business staff to perform troubleshooting activities, isolation and triage activities and ultimate root cause analysis. BI Publisher Development/Customization Experience Oracle Modules : Accounts Payables, Purchasing, General Ledger, Fixed Assets, Accounts Receivables, Service Contracts, Inventory, Accounts Payables AP, Sub-ledger Accounting, General Ledger, AME, OM, Inv, PO, Pricing, Cost Management, BOM, WIP, MRP, Agile PLM, Demantra, Oracle Payments and TCA

Key Responsibilities : Implementation and Configuration : - Implement and configure Oracle EBS SCM modules including Inventory, Purchasing, Order Management, Advanced Supply Chain Planning (ASCP), and Manufacturing. - Customize and configure the system to align with business processes and requirements. - Develop functional specifications and coordinate with technical teams for custom development. - Utilize PL/SQL, Oracle Forms, and Oracle Reports for technical enhancements and customizations. Business Analysis : - Work with business stakeholders to understand their requirements and translate them into system solutions. Project Management : - Conduct gap analysis to identify areas where the Oracle EBS SCM modules do not fully meet business needs and recommend solutions. Technical Development and Support : - Develop and maintain custom extensions, workflows, and interfaces to enhance the functionality of Oracle EBS SCM modules. - Provide ongoing support for Oracle EBS SCM modules, including troubleshooting issues and resolving system defects. - Perform regular system maintenance tasks, such as patching and upgrading the EBS environment. - Ensure data integrity and security within the SCM modules. Training and Documentation : - Develop and deliver training programs for end-users and technical staff. - Create and maintain detailed documentation of system configurations, business processes, technical designs, and training materials. - Lead or participate in SCM-related projects, ensuring they are delivered on time, within scope, and within budget. - Coordinate with other IT teams and external vendors to ensure seamless integration of SCM modules with other systems. 6. Continuous Improvement : - Identify opportunities for process improvement and system enhancements to optimize supply chain operations. - Stay current with Oracle EBS SCM best practices, new features, and industry trends to ensure the organization is leveraging the latest capabilities. Qualifications : Education : - Bachelor's degree in Information Technology, Computer Science, Supply Chain Management, or a related field. - A Master's degree is a plus. Experience : - Minimum of 5 years of experience working with Oracle EBS SCM modules. - Proven experience in implementing and configuring Oracle EBS SCM modules. - Strong understanding of supply chain processes and best practices. - Technical experience with PL/SQL, Oracle Forms, Oracle Reports, and related technologies. Technical Skills : - Minimum of 5 years of experience working with Oracle EBS SCM modules. - Proven experience in implementing and configuring Oracle EBS SCM modules. - Strong understanding of supply chain processes and best practices. - Technical experience with PL/SQL, Oracle Forms, Oracle Reports, and related technologies. Functional Skills : - Ability to translate business requirements into technical solutions. - Expertise in business process mapping, gap analysis, and requirements gathering. - Knowledge of SCM best practices and ability to implement them within Oracle EBS. Soft Skills : - Excellent analytical and problem-solving skills - Strong communication and interpersonal skills. - Ability to work independently and as part of a team. - Project management skills and the ability to manage multiple priorities. Preferred Qualifications : - Oracle EBS SCM certification. - Experience with Agile or other project management methodologies. Location- Remote,Delhi NCR,Bengaluru,Chennai,Pune,Kolkata,Ahmedabad,Mumbai, Hyderabad