18 Oracle Crm Jobs

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Automation Control Practitioner, you will develop and implement automation process controls, design specifications, and engineer configurations. Utilizing industry design practices and automation systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the implementation of automation process controls- Analyze and optimize design specifications- Conduct regular reviews and updates of engineering configurations Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Service Cloud Field Service Management- Strong understanding of automation systems- Experience in developing design specifications- Knowledge of industry design practices- Hands-on experience in creating and developing drawings Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle Service Cloud Field Service Management- This position is based at our Coimbatore office- A 15 years full-time education is required Qualification 15 years full time education

Skill required: Contract Services - Contract Negotiations Designation: Contract Analyst Qualifications: Any Graduation Years of Experience: 3-5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Go beyond processing purchase orders at lower costs What are we looking for Experience with contract reporting desirable Roles and Responsibilities: Coordinate and perform contract analysis Qualification Any Graduation

We are seeking a skilled Oracle CPQ Developer to join our team and contribute to the development, customization, and maintenance of Oracle CPQ (Configure, Price, Quote) Cloud solutions. The ideal candidate will have hands-on experience in configuring Oracle CPQ Cloud, writing BML scripts, and integrating the CPQ system with other enterprise applications. Key Responsibilities : - Collaborate with stakeholders to gather and analyze business requirements and translate them into CPQ solution designs. - Design and configure Oracle CPQ Cloud to support complex product configurations, pricing rules, and quoting processes. - Develop custom solutions and integrations to extend the functionality of Oracle CPQ Cloud and integrate it with other enterprise systems such as CRM, ERP, and e-commerce platforms. - Lead and mentor a team of CPQ developers and consultants throughout the project lifecycle, providing guidance and support to ensure successful delivery. - Conduct workshops, training sessions, and knowledge transfer sessions to empower clients and internal teams with the skills needed to effectively use and maintain the CPQ solution. Stay current with Oracle CPQ Cloud updates and best practices, proactively identifying opportunities for optimization and enhancement. Key Responsibilities : Oracle CPQ Cloud Development : - Configure and customize Oracle CPQ Cloud based on business requirements. - Implement complex product configurations, pricing models, and quoting processes. BML (Big Machines Language) Scripting : - Develop and optimize BML scripts to handle business logic within Oracle CPQ. - Enhance the quoting, pricing, and approval workflows using BML. Commerce & Configuration Implementation : - Design and implement business rules, approvals, and workflows in Oracle CPQ. - Develop and maintain configuration rules to ensure accurate and efficient product selection. Integration with Enterprise Systems : - Collaborate with IT teams to integrate Oracle CPQ with ERP, CRM (such as Salesforce), and other enterprise applications. - Work with APIs and middleware for seamless data exchange between CPQ and other systems. Performance Optimization & Troubleshooting : - Identify and resolve performance bottlenecks in CPQ applications. - Conduct debugging, unit testing, and troubleshooting to ensure system stability. Collaboration & Documentation : - Work closely with business analysts, architects, and other developers to deliver high-quality CPQ solutions. Required Skills : - Document configurations, workflows, and troubleshooting guides for future reference. CPQ Technical : a. Oracle CPQ cloud b. Strong in BML c. Configuration d. Commerce e. Integrations Knowledge - Good to have this skill set : Java Script Knowledge C, Java Basics, HTML, CSS - Good Communication skills

Managing data and pipeline status on CRM Updating meeting notes and other deal related data for investment bank team Take new initiatives and share ideas for reporting and managing data on CRM Ability to think critically and analyzing results Assist in database management, coordination with various stakeholders Excellent working knowledge of Deal Cloud CRM Manage project timelines and quality of deliverables in a manner to ensure high client satisfaction Demonstrate strength and flair in client/requester relationship building and management, information/knowledge needs assessment Conducting analysis performing quality control check of the outgoing reports/pack Required background Bachelor of Tech or commerce or equivalent qualification 2+ years of experience in CRM data management, Deal Cloud preferred The candidate should have the ability to work independently Strong communication skills to engage with the client and managing workflow Good MS Office skills

Project Role : Technology Consulting Practitioner Project Role Description : Advises, leads and works on high impact activities within the systems development lifecycle,and provides advisory work for the IT function itself. Must have skills : Oracle CPQ Cloud (Big Machines) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Consulting Practitioner, you will be advising, leading, and working on high-impact activities within the systems development lifecycle, providing advisory work for the IT function itself. Your day will involve collaborating with teams, making key decisions, and contributing to problem-solving across multiple teams. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead team meetings to discuss progress and challenges- Develop strategies to improve team efficiency- Mentor junior team members to enhance their skills Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle CPQ Cloud (Big Machines)- Strong understanding of cloud-based solutions- Experience in configuring and customizing Oracle CPQ Cloud- Knowledge of pricing and quoting processes- Hands-on experience in implementing CPQ solutions- Ability to troubleshoot and resolve technical issues Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle CPQ Cloud (Big Machines)- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Technology Consulting Practitioner Project Role Description : Advises, leads and works on high impact activities within the systems development lifecycle,and provides advisory work for the IT function itself. Must have skills : Oracle CRM Service Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Consulting Practitioner, you will advise, lead, and work on high impact activities within the systems development lifecycle. You will also provide advisory work for the IT function itself. Your typical day will involve providing guidance and expertise in technology consulting, collaborating with cross-functional teams, and delivering solutions to meet client requirements and business objectives. You will play a crucial role in driving innovation and delivering value to clients through your technical expertise and consulting skills. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Conduct research and analysis to identify technology trends and best practices- Develop and deliver technology consulting solutions to clients- Lead and manage technology consulting projects- Provide guidance and support to junior professionals Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle CRM Service- Strong understanding of CRM concepts and best practices- Experience in implementing and customizing Oracle CRM Service- Knowledge of Oracle CRM Service modules and functionalities- Experience in integrating Oracle CRM Service with other systems- Good To Have Skills: Experience with Oracle Fusion Middleware- Experience in Oracle CRM Service configuration and administration- Knowledge of Oracle CRM Service security and access controls Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle CRM Service- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Automation Control Practitioner, you will develop and implement automation process controls, design specifications, and engineer configurations. Utilizing industry design practices and automation systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the implementation of automation process controls- Analyze and optimize design specifications- Conduct regular reviews and updates of engineering configurations Professional & Technical Skills: - Must Have Skills: Proficiency in Oracle Service Cloud Field Service Management- Strong understanding of automation systems- Experience in developing design specifications- Knowledge of industry design practices- Hands-on experience in creating and developing drawings-Oracle Field Service Cloud (OFSC) Administration & Architecture:Lead the design, configuration, and administration of Oracle Field Service Cloud solutions.Ensure best practices in OFSC integrations with ERP, CRM, and third-party applications. -Oracle Cloud Infrastructure (OCI) Expertise:Architect and implement OCI-based solutions to support OFSC deployments.Ensure high availability, security, and scalability of OCI-hosted applications.Oversee networking, identity management, and performance tuning within OCI. Provide disaster recovery, backup, and security best practices for OCI environments. -Client Engagement & Solution DesignAct as a trusted advisor for clients, understanding their business needs and translating them into technical solutions. Conduct stakeholder workshops, requirement gathering, and feasibility analysis. Present architecture solutions, roadmaps, and implementation plans to executives and technical teams.Ensure solutions align with industry standards and business goals.-Integration & API Management:Design and oversee API integrations between OFSC, OCI, and enterprise applications (Oracle Service Cloud, Oracle Fusion, etc.).Ensure data synchronization, security, and scalability of integrated solutions.Implement event-driven architectures, microservices, and middleware solutions as needed.-Performance Optimization & Troubleshooting:Monitor and optimize OFSC performance, job execution, and resource utilization.Identify and resolve technical challenges in cloud service operations.Provide post-implementation support and continuous improvement strategies Additional Information:- The candidate should have a minimum of 7.5 years of experience in Oracle Service Cloud Field Service Management- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Automation Control Practitioner, you will be responsible for developing and implementing automation process controls, designing specifications, and engineering configurations. Utilizing industry design practices and automation systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement innovative automation solutions to enhance operational efficiency- Conduct regular assessments and optimizations of automation processes- Stay updated on industry trends and best practices for automation control systems Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Service Cloud Field Service Management- Strong understanding of automation process controls- Experience in designing specifications and engineering configurations- Knowledge of industry design practices and automation systems- Hands-on experience in creating and developing drawings for automation systems Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle Service Cloud Field Service Management- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education

Responsible for implementing the oracle CPQ application functionalities Developing and Enhancing business requirements across the modules within Oracle CPQ cloud Technical detailed designing ,solution designing of CPQ application, Implementing the CPQ solution Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Strong implementation experience in Oracle CPQ cloud Experience in BML,CCS/jQuery and XML Experience in configuration ,commerce, integration, and document designer /Doc Engine Experience in integrating SFDC,External systems with CPQ cloud Strong experience in BOM & ABO implementation Preferred technical and professional experience Good to have Oracle CPQ certification Strong Analytical and conceptual skills

Role & responsibilities Experience in at least 1-2 implementation projects in at least 1-2 support projects in working for US customers Expert level knowledge in following modules: Oracle Service Contract Oracle Install Base Oracle Depot Repair

Position : Oracle Field Service Cloud Experience : 3 - 8 Years Job Location: Pan India Notice Period: up to 45 days Require Skills: Field Service / Sales Service/ B2B Service Cloud JD: About 3-8 years of Oracle Field Service Cloud SaaS Implementation Experience. Hand on experience in CORE OFSC functionalities like role/screens, Activity Scheduling and Quota/ Capacity Management. Experience in integrations with from end ticketing/ work order management systems such as Fusion CX B2B Service, OSvC, JDE etc. Understanding of Product / Inventory catalogues and sync functionalities. Exposure to Message Scenarios/ OIC Setup. Experience in downstream integrations with Billing/ ERP systems. Consultant should have good communication skills for direct interactions with clients.

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As techno-functional lead , you will be responsible for developing and implementing process controls, designing specifications, and engineering configurations. Utilizing industry design practices and systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities:- Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle Field Service Cloud (ToA) Application.- Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions.- Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization / integrations on Oracle Field Service Cloud (ToA) Projects.- Prior hands-on experience in configurations and customization in the following areas - Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages.Testing-Ability to develop software test scenarios, test cases, test scripts with detailed steps, and execute them.- Knowledge of testing the applications.- Devise and implement test strategies that adequately assess all software aspects.- Investigate and recreate reported defects.- Work with other engineers to troubleshoot and resolve coding issues.- Track and document all testing defects and resolutions.- Participate in the design and development for test automation and support. Professional & Technical Skills:- Experience developing Oracle Field Service forms.- Experience developing plug-ins is highly preferred.- Experience in programming languages such as JavaScript is highly preferred.- Experience with web services standards and technology including REST, WSDL, SOAP, XML, XML-Schema, XSL, WS standards/Security etc. Additional Information:- The candidate should have a minimum of 3 years of experience in Oracle Service Cloud Field Service Management.- This position is based at our Mumbai office.- A 15 years full time education is required.- Should be flexible to work in shifts- Successful Candidates will have the following preferred skills/background:Experience developing process flow diagrams, collecting requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solution Qualifications 15 years full time education

Project Planning, Tracking, & Reporting • Contribute into the initial coding estimates. • Support the team in project planning activities and in evaluating risks. • Communicate regularly with the team about development changes, scheduling, and status. Design • Understand assigned detailed (LLD) design and do code development Responsibilities: Responsible for the functional specification, technical design, implementation, and support of Oracle Service Cloud Solutions. Connect PHP – Custom Scripts and CPM (object event handlers). All Agent Desktop/BUI configuration areas. Integrate new and maintain existing integrations of Oracle Service Cloud with third party applications and systems. Implement Add-Ins using BUI framework. Customize and extend the Oracle Service Cloud / RightNow application utilizing custom objects, custom fields, Add-ins, and Oracle Service Cloud APIs. Prepare clear and concise reports, dashboards, and data extracts. Extending, customizing, and developing OSC Widgets. Exhibit a strong understanding of connect PHP and REST APIs, effectively integrating them with various applications. Participate in project management and planning, provide guidance and leadership on Oracle Service Cloud-related project planning and activities. Experience & Qualifications: Minimum 4 years of experience in oracle service cloud application. Been part of minimum 2 successful implementation of Oracle Service Cloud/RightNow application. Excellent problem-solving abilities paired with a collaborative approach to teamwork. Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000106757

Oracle Siebel CRM team is looking for a top product management professional to join our Siebel Platform team. As the Product Owner, you will lead the design, development, and continuous improvement of our platform infrastructure, focusing on scalability, reliability, and performance. Your comprehensive knowledge of the system architecture and DevOps practices will be crucial in building robust and efficient platform solutions. Description Oracle Siebel CRM team is looking for a top product management professional to join our Siebel Platform team. As the Product Owner, you will lead the design, development, and continuous improvement of our platform infrastructure, focusing on scalability, reliability, and performance. Your comprehensive knowledge of the system architecture and DevOps practices will be crucial in building robust and efficient platform solutions. Key Responsibilities: 1. Product Vision and Strategy: Develop and clearly communicate the product vision, strategy, and roadmap for platform solutions, focusing on system scalability, resilience, and high availability. Translate high-level business requirements into detailed technical requirements, specifically related to cloud infrastructure, microservices architecture, and container orchestration. Identify opportunities for innovation in platform development and DevOps automation. 2. System Design and Architecture Leadership: Lead the architectural design and implementation of highly available and scalable platform solutions. Collaborate with the DevOps and development teams to define the system architecture, focusing on: Microservices Architecture: Designing modular, loosely coupled services with API-driven communication. Event-Driven Architecture: Implementing real-time data streaming and message brokering (e.g., Kafka, RabbitMQ). Cloud-Native Design: Leveraging managed services and container orchestration (e.g., Kubernetes, Docker) for scalability. Database Architecture: Ensuring data consistency, redundancy, and performance in both SQL and NoSQL environments. API Gateway and Service Mesh: Managing internal and external API interactions, routing, and security. Monitoring and Observability: Integrating metrics, tracing, and log aggregation for end-to-end system visibility. 3. Backlog Management: Prioritize and manage the product backlog with a strong emphasis on infrastructure improvements, system design, and automation. Write detailed user stories that encompass platform-specific features such as automated scaling, disaster recovery mechanisms, and real-time performance monitoring. Define acceptance criteria that validate the robustness of system architecture, including load balancing, fault tolerance, and multi-region support. Facilitate backlog refinement with the engineering team, focusing on the technical feasibility of complex platform enhancements. 4. Team Collaboration and Communication: Act as the primary liaison between engineering teams and stakeholders, facilitating technical discussions related to system design choices and platform capabilities. Provide clear technical documentation and guidance on platform standards, system components, and integration points. Facilitate technical decision-making through data-driven analysis and proof-of-concept evaluations. 5. Stakeholder Engagement: Engage with internal users to gather feedback on platform performance and stability. Prepare reports and presentations that highlight platform metrics, system uptime, and areas of improvement. --- Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field. Advanced degree or relevant certifications (e.g., Certified Scrum Product Owner, AWS Certified Solutions Architect) are preferred. Experience: Minimum of 5 years of experience as a Product Owner, with a focus on platform or DevOps environments. 10+ year of overall experience. Proven track record of delivering platform solutions that prioritize scalability, resilience, and high availability. Hands-on experience designing microservices architectures and implementing DevOps pipelines. Proficiency in cloud platforms (e.g., AWS, Azure, GCP) and their ecosystem services. Strong background in software architecture, including containerization, orchestration, and service mesh implementation. Past experience of working on Siebel platform would be a plus. Technical Skills: In-depth knowledge of system design patterns, including fault tolerance, scalability, and load distribution. Expertise in container technologies (Docker, Kubernetes) and orchestration tools. Strong command of CI/CD tools and practices, including automated testing and rollback strategies. Experience with infrastructure automation using Terraform, Ansible, or similar. Proficiency with monitoring and observability stacks (e.g., Prometheus, Grafana, ELK stack). Familiarity with API management and secure API gateway implementation. Knowledge of version control (Git), branching strategies, and automated build pipelines. Basic scripting skills (Python, Bash) for automating repetitive tasks. Soft Skills: Excellent communication and leadership abilities, with the capability to bridge technical and non-technical stakeholders. Strong analytical mindset to solve complex system issues and optimize performance. Proactive attitude towards problem identification and resolution. Ability to manage competing priorities in a dynamic, fast-paced environment.

The Oracle Service Cloud role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Oracle Service Cloud domain.

Location: Bangalore, India (On-site only) Company: izmocars ( www.izmocars.com / www.izmoltd.com ) Start Date: Immediate joiners preferred Employment Type: Full-Time About izmocars: izmocars is a global leader in automotive digital solutions, with operations across North America, Europe, and Asia. We provide innovative SaaS platforms for digital retail, CRM, and data analytics, supporting major automotive OEMs, large dealer groups, rental car companies, and leading online portals. We are expanding our India operations and are hiring a Senior CRM Functional Consultant / Technical Project Manager to deliver complex CRM projects for international clients across Europe. Role Overview This is a dual-role position combining deep CRM functional expertise with hands-on technical project management . You will act as the bridge between our European client teams (including French-speaking clients) and our India-based development teams, ensuring that client needs are translated into clear requirements, managed efficiently, and delivered successfully. You will work extensively on complex CRM implementations with significant customization, integrations, and reporting, primarily focusing on Salesforce or similar enterprise CRM platforms. Job Responsibilities Analyze and understand business needs, translating them into detailed Project Requirement Documents (PRDs) and functional specifications Collaborate with European client-facing teams to design effective CRM solutions addressing business challenges Coordinate with development teams in Bangalore, ensuring that deliverables meet defined scope, timelines, and quality standards Oversee complex CRM customizations, system integrations, and advanced reporting configurations Lead functional testing, support user acceptance testing (UAT), and ensure smooth deployment and go-live Provide post-implementation support, user documentation, and training materials as needed Track project milestones, maintain detailed status updates, and proactively manage project risks and issues Act as a Subject Matter Expert (SME) for CRM processes and functionalities, driving continuous improvement and innovation within the delivery team Coordinate across cross-functional teams, including developers, QA, business analysts, and client account managers, to ensure successful project delivery Qualifications and Experience Bachelors or Masters degree in Computer Science, Information Systems, Engineering, or related field (or equivalent professional experience) Minimum 10 years of hands-on CRM implementation experience (Salesforce, Oracle, or other major CRM platforms) Strong functional knowledge of CRM modules, processes, customization, and reporting Proven experience managing complex, large-scale CRM projects involving offshore teams and multiple stakeholders Expertise in database management, reporting tools, and understanding data flows within CRM ecosystems Excellent written and verbal communication skills in English (French or other European languages are a plus but not required ) Solid organizational, problem-solving, and multitasking skills Familiarity with project tracking tools (e.g., Jira, Confluence, Trello) Experience working with international clients, particularly in Europe, is highly desirable Why Join Us Work on impactful international CRM projects with leading automotive brands Collaborate with a talented, fast-growing global team Take ownership of challenging, rewarding delivery projects Be part of a respected company transforming the automotive retail industry

* 3+ years of experience in Oracle applications * Experience in Oracle appln : Oracle CX sales cloud - Oracle CX Service Cloud - Oracle CX Commerce Cloud - Oracle CX Integration Cloud - Oracle PLSQL / SQL - Oracle E Business Suite

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As techno-functional lead , you will be responsible for developing and implementing process controls, designing specifications, and engineering configurations. Utilizing industry design practices and systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities: Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle Field Service Cloud (ToA) Application. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization / integrations on Oracle Field Service Cloud (ToA) Projects. Prior hands-on experience in configurations and customization in the following areas - Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages.Testing-Ability to develop software test scenarios, test cases, test scripts with detailed steps, and execute them. Knowledge of testing the applications. Devise and implement test strategies that adequately assess all software aspects. Investigate and recreate reported defects. Work with other engineers to troubleshoot and resolve coding issues. Track and document all testing defects and resolutions. Participate in the design and development for test automation and support. Professional & Technical Skills: Experience developing Oracle Field Service forms. Experience developing plug-ins is highly preferred. Experience in programming languages such as JavaScript is highly preferred. Experience with web services standards and technology including REST, WSDL, SOAP, XML, XML-Schema, XSL, WS standards/Security etc. Additional Information: The candidate should have a minimum of 3 years of experience in Oracle Service Cloud Field Service Management. This position is based at our Mumbai office. A 15 years full time education is required. Should be flexible to work in shifts Successful Candidates will have the following preferred skills/background:Experience developing process flow diagrams, collecting requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solution Qualifications 15 years full time education