7 Opticals Jobs

Job description: Provide leadership in the areas of business development and optimum utilization of resources Verify adherence to the practice of SOP Monitor team KPIs and required course corrections Provide strategic direction and guidance to regional teams and store managers to drive operational excellence, maximize sales performance, ensuring exceptional customer experiences, and fostering a culture of continuous improvement. Monitor store performance metrics, including sales, profitability, retail KPI, customer satisfaction and operational KPIs, and take proactive measures to address deviations from targets. Conduct thorough analyses of market trends, competitor activities, and customer preferences to inform strategic decision-making and resource allocation. Champion a customer-centric culture across all stores, emphasizing the importance of delivering exceptional service and fostering long-term customer relationships. Implement initiatives to enhance the overall shopping experience, including store layout optimization, merchandising strategies, and Omni channel integration. Monitor customer feedback and satisfaction metrics, leveraging insights to identify areas for improvement and implement targeted service enhancements. Oversee inventory planning, procurement, and replenishment processes to ensure adequate stock levels, minimize stock-outs, and optimize inventory turnover ratios. Implement inventory control measures, including regular audits, cycle counts, and demand forecasting, to mitigate risks of excess or obsolete inventory. Provide coaching, mentorship, and development opportunities to build leadership capabilities, enhance performance, and drive employee engagement and retention. Facilitate training programs and knowledge-sharing initiatives to ensure that teams are equipped with the skills, knowledge, and tools necessary to succeed in their roles. Ensure compliance with regulatory requirements, industry standards, and company policies and procedures across all operational areas. Skills and Requirements: Bachelor's degree in Business Administration, Retail Management, or related field. MBA or advanced degree preferred. Good and effective Communication Proven experience in a senior leadership role overseeing retail operations, preferably in a multi-store or national retail environment. Strong strategic planning and analytical skills, with the ability to analyse complex data sets, identify trends, and develop actionable insights and recommendations. Exceptional leadership and people management abilities, with a track record of building high-performing teams and driving results through collaboration and empowerment. Demonstrated ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and business needs. Please do reach out for any clarification, Sudhakar HR - 7305058857 . Interested candidates can call or share your updated resume with sudhakar.j@dragarwal.com .

Role & responsibilities Greet customers and assist them in selecting eyewear that suits their needs, prescription, lifestyle, and style preferences. Recommend appropriate lens types, coatings, and frame options based on customer requirements and prescriptions. Maintain in-depth knowledge of optical products, including new arrivals, promotional offers, and brand specifications. Achieve or exceed personal and store sales targets through effective selling techniques and upselling. Preferred candidate profile High school diploma or equivalent (Associate or Bachelor's degree is a plus). Proven experience in optical sales or retail customer service preferred. Strong knowledge of eyewear products and optical terminology is advantageous. Interested candidates can also WhatsApp CVs on 9717222569

Responsibilities: * Manage store operations & counter sales * Increase optical product sales * Oversee store management & staff * Meet retail sales targets * Maintain high customer satisfaction levels

- Recommend additional products and accessories based on customer needs. - Responsible to Dispense right product to customers & ensure the order get delivered on said due date. - Maintain accurate customer records and prescriptions. - Process orders, including verifying prescriptions and placing supplier orders. - Engage with customers to understand their vision needs and lifestyle preferences. - Provide expert advice on frame styles, lens options, coatings, and contact lenses. - Stay updated on the latest eyewear trends, lens technologies, and optical products.

1. To review, strategise and make an action plan for achieving targets. 2. The targets should be divided into 4 weeks and 31 days and should be salesman wise and product wise for Frames/ Sunglasses/ Lenses. All sales team should be aware of his daily targets. 3. To ensure that the set sales achievement figures of the assigned stores are met and improved. 4. To monitor non conversion customer data and arrange for required brands as required. 5. To ensure proper escorting happening at clinical counters. 6. To implement the individual sales targets for each salesman and optometrist for each month/quarter after discussion with RM/Director. 7. To monitor the daily sales performance of each stores and report to RM. 8. To conduct formal meeting with all the store managers on weekly basis and the minutes of the meeting to documented and reported to the RM. 9. To have informal meetings and with the sales team of all stores. 10. To follow strictly the inventory budgets and guidelines given by the RM 11. To ensure that all stocks required by stores are made available in time & in right quantity. 12. To be present in one of the stores everyday during peak evening time and rotate the timings so as to make surprise visits to other stores. 13. To check for any customer complaints/ trouble shooting/delay in Jobs flow so as to take appropriate action to solve the problem keeping the RM informed. 14. To ensure that the display and merchandising/stock is present at the stores and is in accordance with the planning for that store. 15. To maintain a brand /frame type tracking system for all frames, sunglasses & Contact lens. 16. To ensure Frames/SGS are made available and displayed as per the planogram/ format. To ensure Strict implementation at all stores. 17. To conduct the customer flow within the stores in case of high customer flow stores so that all customers are being attended to promptly. Marketing Objectives 1. To assist the RM/director in preparation of Regional marketing Plans. 2. To be actively involved in implementation of all marketing activities. Also take initiative to make the sales team more participative. 3. To make continuous suggestions/ recommendations to the RM on the necessary actions required to achieve the objective of the stores. 4. To generate more footfalls the AM should plan, recommend and conduct in-store activities both city centric and store centric. 5. To increase the walk-ins coordinate with sales development manager utilize his services for joint promotional activities, tie ups with big retailers, banks, BPO/ Call Centres etc. 6. To conduct frequent screening programs depending on the store area profile.

1. Inspect optical lenses-defects, coating issues, accuracy 2. Package and dispatch lenses to outstation locations, ensuring proper handling and secure delivery. 3. Monitor shipment status, resolve delivery issues, maintain accurate records.

Role & responsibilities : Measure clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices. Verify that finished lenses are ground to specifications. Prepare work orders and instructions for grinding lenses and fabricating eyeglasses. Assist clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions. Maintain records of customer prescriptions, work orders, and payments. Perform administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping. Preferred candidate profile Male candidate is preferred