Operations Manager

Job Title:

Location:

Department:

Reports to:

Employment Type:

FLEET INDUSTRY EXPERINCE MANADATORY

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Job Summary:

The Operations Manager is responsible for overseeing the daily operations of the company, ensuring efficient processes, and managing resources to meet business goals. This role requires a strategic thinker with excellent leadership, organizational, and problem-solving skills to drive operational efficiency and effectiveness.

Key Responsibilities:

Operational Efficiency:

• Develop and implement operational strategies that align with business goals.
• Oversee and improve workflows, systems, and processes to maximize efficiency.
• Identify areas for cost reduction and efficiency improvements without compromising quality.
  

Team Leadership & Development:

• Lead, mentor, and manage the operations team, providing guidance and support.
• Ensure team members are adequately trained and equipped with the necessary tools and knowledge to perform their roles.
• Foster a positive work environment that encourages teamwork, innovation, and continuous improvement.
  

Project Management:

• Oversee key projects and initiatives, ensuring they are delivered on time, within scope, and within budget.
• Collaborate with cross-functional teams to ensure smooth execution of operational projects.
  

Quality Assurance:

• Ensure all operational activities comply with company standards, policies, and industry regulations.
• Monitor key performance indicators (KPIs) and implement corrective actions where necessary
  

Fleet & Driver Management

• Implement policies and procedures related to fleet management.
• Oversee the day-to-day operations of the company's fleet of vehicles, ensuring that vehicles are available, maintained, and operating efficiently.

Cost Reduction Management:

• Work with the finance department to prepare and manage the operations budget.
• Monitor and report on financial performance, ensuring operational activities stay within budget.
  

Compliance & Risk Management:

• Ensure operations comply with legal, safety, and environmental standards.
• Identify potential risks and implement mitigation strategies.

Required Qualifications:

• Education:

  Bachelors degree in Business Administration, Operations Management, or related field (Masters preferred).

Experience:

Skills:

• Strong leadership and team management skills.
• Excellent communication, problem-solving, and decision-making abilities.
• Proficiency in using project management and ERP software.
• Ability to analyze data and use metrics to drive decision-making.

Preferred Qualifications:

• Experience with Lean Six Sigma or other process improvement methodologies.
• Certification in operations management (e.g., APICS, PMP).
• Experience in managing large-scale projects or initiatives.

Key Competencies:

• Strategic thinking and business acumen.
• Ability to multitask and manage multiple projects simultaneously.
• Strong attention to detail and organizational skills.
• Ability to work under pressure and meet tight deadlines.