Operations Intern

The Operations Intern will play a vital role in ensuring smooth day-to-day operations. You will support backend execution, help manage documentation, and coordinate with various stakeholders to ensure the team runs efficiently. You'll assist with everything from structuring internal workflows to managing vendor relationships, ensuring the operations team stays organized and on track. You will be responsible for assisting in structuring Standard Operating Procedures (SOPs) and internal workflows using tools like Notion and Google Sheets. Additionally, you will maintain trackers for team deliverables, timelines, and escalation points to ensure nothing falls through the cracks. In terms of vendor and stakeholder coordination, you will assist in managing external vendors or freelancers for timely delivery. It will also be part of your role to document minutes of meetings and follow up on action items to ensure progress is made. Your responsibilities will also include coordinating internal and external meetings, preparing agendas, and summaries. You will support the management of event and activation planning checklists to ensure everything is organized and executed smoothly. Furthermore, you will update backend systems like Airtable, Slack, Asana, and Odoo to ensure data integrity and smooth information flow across various tools. Key performance indicators for this role include operational clarity through efficient documentation and process management, timely reporting with regular updates and tracking of team deliverables, and team dependency reduction by streamlining operations and clear workflows. To be successful in this role, you must possess strong organizational and documentation skills, familiarity with tools like Airtable, Notion, Google Sheets, Asana, and Slack, as well as strong communication skills (both written and verbal). Additionally, the ability to work collaboratively with cross-functional teams and manage multiple tasks effectively is essential. Preferred qualifications include previous experience in an operations or project management role and the ability to quickly learn new software tools and systems. As a culture fit, you should be detail-oriented and organized, collaborative and team-oriented, proactive and solution-driven, and adhere to SOPs and processes. This role is onsite in the Lucknow office with work timings from 9:30 AM to 6 PM, Monday to Friday in the office, with Saturdays as work from home. You will be reporting to the Specialist, Business Excellence, and the stipend offered is up to 5-8K with a Certificate of Completion.,