OPERATIONS INTERN (FEMALE)

The selected candidate will be responsible for assisting the Operations Coordinator in managing inbound telephonic, email, and social media queries. You will also be required to make outbound communications and utilize social media creatively as per instructions. Your primary objective will be to communicate with the company's teachers and students to resolve issues by collaborating with the in-house technical, creative, marketing, and R&D teams. Responsibilities include handling inbound queries from leads, teachers, and students through various channels such as in-situ, telephonic, email, and social media. You will work towards resolving issues by coordinating with different teams within the company. It is essential to maintain relevant databases and generate Management Information System (MIS) reports for analysis purposes. To excel in this role, you should have a deep understanding of the brand, its products, and services. Excellent written and verbal communication skills in English are required, along with proficient verbal communication abilities in Hindi and Marathi. The role also demands good listening, empathizing, and analytical skills, coupled with problem-solving abilities and strong interpersonal skills. A high level of enthusiasm to contribute towards achieving the organization's goals is vital. This position offers a fair opportunity for full-time employment based on your performance during the internship. You will gain hands-on experience in operations and have the chance to evolve into a full-stack operations professional. The work environment is highly collaborative, resembling a typical startup setting that encourages you to think innovatively and stay proactive. You will have an open platform to express your ideas freely. Kindly fill in the details below to apply for this position: - Name - Email - City - Phone Number - Message - Upload Resume We look forward to reviewing your application.,