Operations Head

Key Responsibilities:

Immigration & Compliance:

• Manage and oversee all US immigration matters including H1B, GC, OPT, STEM, and L1 processes.
• Liaise with immigration attorneys and legal counsel for filing and compliance.
• Ensure adherence to all USCIS and DOL regulations.
• Maintain proper documentation and records for audits and inspections.

Contracts & Legal:

• Review, draft, and negotiate client and vendor contracts.
• Ensure compliance with federal and state employment laws and client contract terms.
• Work with legal teams to manage NDAs, MSAs, SOWs, and other agreements.
• Monitor contract renewals, amendments, and ensure risk mitigation.

HR Operations:

• Oversee end-to-end HR processes including onboarding, payroll coordination, employee relations, performance management, and offboarding.
• Implement and manage HR policies and procedures as per US labor laws.
• Handle employee grievances, disciplinary actions, and ensure timely resolution.
• Collaborate with India HR team for global HR initiatives and transitions.

Operational Oversight:

• Monitor and manage day-to-day operations in the US region.
• Coordinate with clients and internal stakeholders for delivery and business continuity.
• Drive process improvements and operational efficiency.
• Track KPIs, provide reports to executive leadership, and assist in strategic decision-making.

Required Skills & Qualifications:

• Bachelors degree in Business Administration, Human Resources, Law, or related field (Master s preferred).
• 7+ years of experience in US Operations, with at least 3 5 years in a leadership role.
• Strong knowledge of US immigration laws, HR policies, and contract management.
• Proven ability to manage cross-functional teams across geographies.
• Excellent communication, negotiation, and leadership skills.
• Experience working with IT consulting/staffing firms preferred.