Operations & Delivery Leader F&A Domain

As an Operations & Delivery Leader in the Finance & Accounting (F&A) domain with over 10 years of experience in BPO/Shared Services F&A Operations, you will play a crucial role in leading a multi-process engagement. Your responsibilities will include partnering with Account Managers for business planning & review, coordinating transitions, managing operations, planning governance frameworks, talent planning, financial management, resource optimization, revenue enhancement, and client engagement. In the role of Operations & Delivery Leader, you will work closely with Account Managers to develop account plans, identify growth areas, and ensure alignment. Transition coordination will involve planning infrastructure, technology, and people requirements, reviewing SOWs and MSAs, approving training methodologies, and ensuring readiness. Your role will also encompass operations management, where you will coordinate resource deployment, identify training needs, and ensure compliance with targets. Governance planning will involve creating and implementing internal and external frameworks for monitoring contractual compliance, employee engagement, and performance. As part of talent planning, you will create and cascade scorecards, develop career paths, and succession plans for direct reports. Financial management responsibilities include conducting monthly reviews with BU heads, ensuring profitability, and budgetary alignment through resource optimization. Resource optimization will involve identifying opportunities for work redesign, staff mix, and shift optimization to meet financial targets. Revenue enhancement will require validating and preparing business cases for expanding services within client accounts. Client engagement & CSAT responsibilities will involve engaging with key client stakeholders to enhance customer satisfaction. Your domain expertise should include strong hands-on experience in Record to Report (RTR), Accounts Receivable (AR), and Financial Planning & Analysis (FP&A) areas. Your role as an Operations & Delivery Leader will be critical in driving operational excellence and delivering value to the organization and its clients.,