Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a proactive Operations Associate to manage client communication, recover overdue invoices, and ensure smooth payment processes—while maintaining positive client relationships.

Key Responsibilities:

  • Identify and follow up on overdue payments.
  • Contact clients via email/calls and negotiate payment terms.
  • Maintain accurate records of collection activity.
  • Resolve billing issues and process refunds/payments.
  • Update/revise invoices and track service renewals.
  • Coordinate with internal teams to ensure timely resolution.
  • Upsell services where applicable.

Requirements:

  • Proficient in Google Docs, Sheets, and databases.
  • Strong communication and problem-solving skills.
  • Comfortable with targets, extended hours, and weekend shifts.
  • Minimum: Higher Secondary | Preferred: Bachelor’s degree.

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