811 Operational Risk Jobs - Page 13

Company Description: As a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients most valued asset-management partner. With over 4,400 employees across 51 locations in 25 countries, our people are our advantage. We foster a culture of intellectual curiosity and collaboration to create an environment where everyone can thrive and do their best work. Whether youre producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business or providing thoughtful advice to clients, we re looking for unique voices to help lead us forward. If you re ready to challenge your limits and build your future, join us. Describe the role: We are seeking an exceptional individual to support ongoing enhancements to the Vendor Risk Management program through data management, documentation, and engagement with the program framework, processes, and platforms. The VRMP Analyst will be responsible for executing on goals related to process enhancement and vendor inventory enrichment projects primarily through day-to-day support tasks. These tasks will include managing vendor data and inventory and supporting the annual vendor due diligence questionnaire exercise. This role would include configuring ProcessUnity, sending the questionnaires and tracking responses. The candidate will also look for opportunities to make improvements to our operational processes. Describe the applications and business or enterprise functions the role supports: AB has a long history of adhering to and promoting strong professional ethics and is committed to conducting our business according to the highest standards of honesty and fairness. Assessing and managing Vendor risk is key to delivering on these standards and AB considers topics such as our vendors policies and practices for data privacy, cybersecurity, business continuity, ESG, DE&I, and financial health. The VRMP team provides support to business units and individual vendor relationship managers so they can complete these assessments and mitigate risks appropriately. We manage our vendor inventory in ProcessUnity, execute configuration in ProcessUnity per the process maturation and conduct vendor risk due diligence primarily through an annual due diligence questionnaire exercise. Planned process enhancements include creating intersystem (contract management, accounts payable), cross-functional (Cybersecurity, DE&I, Modern Slavery, Data Privacy, Business Continuity, Legal & Compliance, and others) linkages to create a comprehensive risk view of all third-party engagements. The key job responsibilities include, but are not limited to: Become system and process Subject Matter Expert (SME) and central support resource for users Perform data consolidation and entry tasks Create new vendor profiles with key data points and enrich existing profiles Support maintenance of data and document repositories according to governance requirements Design and configure workflows for various processes such as Inherent Risk Questionnaire, Due Diligence Questionnaire, and overall workflow management in ProcessUnity. What is the professional development value of this role, i.e. what learning and professional growth does the role offer the candidate Opportunity to play a critical role in the evolution of the firm s Vendor Risk Management program with exposure to senior business and technology stakeholders Work with new technologies and processes to build scalable risk program Gain understanding of third-party risk management and governance Job Qualifications Qualifications, Experience, Education: Bachelor s degree Minimum 1 year in-office experience required, with 3 years preferred. Skills: Organized and detail-oriented Effective influencing and communication skills Aptitude to develop analytical, problem solving and data mining skills Ability to prioritize, work to deadlines, work under pressure Results-oriented, flexible, adaptable Self-starter and a good team player Intermediate to advance skill set in Excel Strong verbal and written English skills Knowledge of Low Code SaaS tool and familiarity in making configuration Preferred Special Knowledge: Prior data management, risk management or audit experience in the Banking/Finance industry or other similar function, related to technology, information security or operational risk, helpful but not mandatory Pune, India

Job description Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world s largest global wealth managers . Across Asia, where wealth pools are growing faster than in any other region, HSBC s wealth revenues grew Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers needs. We are currently seeking an experienced professional to join the WPB team Role Purpose While PSM is a generic customer services role in Branch Network (for Premier customer), Senior Premier Services Role will be a niche role for Topmost PPRM / Elite base. Key responsibilities are as below: Assist the Elite RM, PPRM to achieve the AOP sales targets. Manage the Service Proposition for the Premier customers Manage all processing in relation to the Wealth Management System. Ensure audit & compliance while processing customer requests Manage all back-office functioning in relation to Premier Clients. Assist in creating and maintaining the Premier centre environment where the team maximises performance & provides highest quality service in line with the Target Operating Model (TOM) as defined by Group. Principal Responsibilities Impact on the business Provide high quality sales support to a team of PRMs mainly focused on getting appointment for PRMs and supporting PRMs in servicing their clients Reduce the time spent on process and administrative tasks by PRM to increase PRM s capacity Support PRMs to manage client contact and service, including, in the absence of PRMs, answering client calls, resolving client enquiries on transactional needs and facilitating a smooth hand-off to the correct channels where appropriate, and managing key event reminders to maintain active client contact Provide sales support to PRMs including preparing and completing sales documents, managing data input and report generation, and liaising with support functions to follow through client purchase process requirement Assist the PPRM/Elite RM in maintaining the required contact frequency with customers Conduct CFG for the branch Clients & Stakeholders Handle client s enquiries relating to the PRM s portfolio in a positive, timely, and appropriate manner. Aim to resolve the customer s queries at the first point of contact and minimize referrals to the PRM for routine transactions. Has strong knowledge of the PRM s portfolio of clients with the support of CRMS and analytical tools Proactively responds to client in face-to-face and/or telephone settings, updating client profile screens with details of client contact Maintains a basic understanding and technical knowledge of relevant products and services Support PRMs to execute suitable solutions for product areas responsible for with clients to fulfill their needs and ensure efficient follow up Manager the Premier desk (including required contact activity) in the absence of PRM. Assist the PRM in organizing events as and when required. Refer the attrition cases to PRM immediately Coordinate with cross functional teams to manage Premier TAT / customer expectations Leadership & Teamwork Communicate effectively and works well with other teams within the Branch, Call Center, HTS, and other relevant partners that impact the client s experience of HSBC; in order to ensure a consistent approach and application of Premier standards Efficiently manages time in order to support different PRMs concurrently Proactively identifies opportunities/issues and provides feedback to branch management and HTS to improve products and service processes Delivering the firm - Put the client at the heart of our business and deliver joined up services and solutions aligned to customer needs. Acting CSM / DBM in their absence Refer attrition cases to the PRM immediately Manage the desk (including required contact activity) in the absence of the RM Act as a guide to other PSMs and other teams on matters related to operations and service Operational effectiveness and control Ensure all processes and procedures are accurate and in accordance with HSBC Bank policy standards, regulatory requirements, Group Compliance Policy and Internal Controls. Comply with local regulations in all aspects of strategy, sales processes, client correspondence, financial promotions, administration, and complaint handling Zero discrepancies on documentation for new Liability & Wealth accounts. Ensure 100% accuracy on all KYC and Non KYC documentation and processing of customer instructions Ensure all entries captured on WMS are error free and that the entries are reconciled everyday. Achieve the operational standards for the business and work within agreed procedures and guidelines - displaying high levels of integrity at all times Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B.1.2 of the Group Operations FIM. Minimum concurrent audit comments and NIL reminders Ensure NIL frauds for any cases sourced /handled by the branch. Ensure use of RMP for activity management and referring leads to PRMs Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations Remain alert and promptly report to the Sanctions Officer/ INM FCC office/ Line manager ( As applicable and required by the AML and sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of AML policy or any other related procedures. Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities Support the Country or Regional FCC AML Office/ AML Investigations by providing additional information when required Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead FCC; Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager Demonstrate an understanding of PEP acceptance, prohibition, CDD & EDD guidelines in order to ensure that the INM WPB is fully compliant with the PEP LoBP. Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments To be aware and Identify high risk indicators for various products and Services offered by INM WPB example Cash, insurance, credit cards products etc Ensure that all records are obtained in respect of INM WPB customers or New to bank customer for any products and services provided by HSBC are as per the process laid down. Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfers Ensure Adherence to the regulatory guidelines and internal AML & Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business Procedures To be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the same Necessary remediation steps need to be undertaken in case if there is any breach or non-adherence to the policy laid down in the LoBP Must undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile, else raise it to line manager for further clarification The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite manner Ensure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile Major Challenges The most significant challenge in the role is ensuring the highest standards of customer service in terms of timeliness and customer experience, as these are key services that also differentiate the bank s offerings to customers and will accordingly impact customer loyalty and WPB business. Enhancing customer confidence in the bank s Global Premier proposition by ensuring the offer of a relevant product suite and supporting this through systematic and regular communication is a key aspect of the role. Given the growth aspirations of the WM business, the jobholder is to constantly source, develop and grow Premier relationships in a highly competitive market. The said role requires to balance customer servicing activity along with sales acquisition while ensuring the necessary growth in the existing portfolio coupled with minimal attrition. Another key challenge is to be able to provide superior service to all walk in customers as per guidelines. Role Context The principal regulations under which the jobholder operates include the BIM, FIM and local regulations issued from time to time by the Reserve Bank of India (RBI), Association of Mutual Funds in India (AMFI) and the Securities and Exchange Board of India (SEBI). The job is that of a banking and service specialist. He/she will be responsible for setting up regular customer meetings and for identifying customer needs and recommend appropriate product to customer/ lead to PRM. He/she is expected to be an excellent team player and has effective selling skills. He/She is extremely patient, calm and has good communication and skills. Management of Risk Adheres to processes and controls to identify and mitigate risks and ensures timely escalation of control issues and reputation risks. Observation of Internal Controls Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner. Requirements Minimum Bachelor s degree / Graduation or as required for the role, whichever is higher Sr. PSM role is a progression role and strong PSM with 3+ yrs experience can be progressed into the role, based on merit. Has exceptional and updated knowledge of Banking products, systems and processes. Is well organized and depicts professional image Displays extra-ordinary Business focus and customer orientation and provides exemplary service Is self-motivated and has the drive to overachieve on goals and targets set out Displays close bonding with immediate team members and skillful association with support group colleagues Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. Useful Link Link to Careers Site: Click HERE You ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Reports to: Director Positions Supervised Operations Team LI, GI, Back Office Team Internal Relation: Customer Service, Sales External Relation: Insurance Companies, Customers Mandatory Skills Operates performance of the entire team with systems and processes effectively. 2. Planning and organizing 3. Understanding the customer 4. Communication skills: Demonstrates an ability to communicate accurately and effectively both internally and externally at all levels & uses communication skills to make recommendations and to influence company strategy 5. Management of information: Develops and uses appropriate internal and external software packages to obtain and analyses relevant data to reach conclusions in support of recommendations for change at operational and/or strategic level concepts, theories, and ideas to respond to new and emerging situations that may be affected by the principles of insurance 2. Strategic decisions about situations that are affected by the principles of insurance to support business objectives 3. Company and market knowledge: complete knowledge and understanding of the own organization & the wider insurance marketplace and how this is applied on day-to-day basis. 4. Expert with various types of Insurance - Life, General, Property, Marine, Fire, Liability, Social, etc. 5. Expert Technical Knowledge with - Insurance principles and practice, Insurance products and services, Legal knowledge, Compliance, and operational risk, Assessing and transferring risk, Claims, Underwriting and pricing Job Description Role and Responsibilities: Set clear team goals and KPIs Delegate tasks and set work/task deadlines Oversee day-to-day teams operation and performance Do regular performance evaluation Ensure MIS/trackers are completed by team on time and submit to management as per agreed timelines. Create a health and motivating work environment and atmosphere Develop a well-designed and motivating evaluation program Communicate with teams about their performance Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members feedback and resolve any issues or conflicts Plan and organize team building activities Experience 8 years and above. Minimum 1 to 2 years of experience as a Team Leader or similar role. In-depth knowledge of performance metrics Good PC skills, especially MS Excel Experience with organizing training programs Sense of ownership and pride in your performance and its impact on company s success Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills Bachelors in Any Field & Degree in Management or training in team leading is a plus

Job Title - SENIOR VICE PRESIDENT, SERVICE DELIVERY GENERAL MANAGEMENT At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world s financial system, we touch nearly 20% of the world s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We re seeking a future team member for the role of Senior Vice President, Service Delivery General Management to join our team. This role is in Pune, HYBRID. In this role, you ll make an impact in the following ways: Provides oversight and sets priorities for multiple teams responsible for delivering high-quality services to internal and/or external clients. Partners with various groups to define and implement process improvements and controls. Hands-on experience in managing operational risk events and associated resolution plans. Provides guidance on work and manages the performance of multiple teams, setting area priorities. Designs metrics customized to respective clients and monitors work output to ensure client satisfaction. Presents analysis and recommendations to clients pertaining to service delivery improvements. Oversees allocation of resources across multiple teams and processes. Assists clients in addressing complex service delivery questions. Partners with internal teams to monitor and implement changes in service delivery operations. Recruits, directs, motivates, and develops staff, maximizing their individual contribution and professional growth. Manages multiple teams of service delivery professionals and support staff. Responsible for the achievement of multiple team goals and objectives, talent management, and supervision of team members. To be successful in this role, we are seeking the following: Bachelor s degree in a business discipline or the equivalent combination of education and experience is required. 12 plus years of total work experience in core operations and 5 to 6 years of management experience preferred. Knowledge of service delivery operations and management is preferred. At BNY, our culture speaks for itself. Here s a few of our awards: America s Most Innovative Companies, Fortune, 2024 World s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024. Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024. Most Just Companies , Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, which can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

About Digital Business and Transformation: The Digital Business and Transformation (DBAT) team builds new end-to-end customer propositions with an ambition of delivering new age financial services directly to the customers. The DBAT team has invested in digital capabilities that include building the bank s own engineering team, adapting new age engineering practices and building an API centric architecture to improve customer experience, employee experience and efficiencies About the Role: The product owner is responsible for partnering with the business teams and customer journey owners to increase digital adoption by on-ground teams and customers. The Product Owner drives the customer experience vision across the bank by translating the voice of the customer, industry trends, and the strategic imperatives Key Responsibilities Responsible for the creative execution of the future and existing consumer journeys Implement efficient UX/UI processes by conducting usability study that helps the design team collaborate actively with Journey owners and engineers Connect with relevant stakeholders across banks functions like Operations, Risk, compliance etc. to design a best in class digital solution Comprehensively test the digital solution along with critical stakeholders and arrange for a signoff Create campaigns and programs to increase digital adoption by customers Partner with line of business to increase the employee engagement, knowledge, and awareness of digital channels offerings. Responsible for project execution, including experience design and stakeholder management Qualifications: Optimal qualification for success on the job is: Graduate / Post-Graduate Degree from a recognized institute 2+ years of experience as a digital product manager with a user-centred focus, preferably in a fast paced start-up environment that runs in an agile manner Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge about digital product development & life cycle management Customer-centric approach Strong communication, interpersonal and techno functional skill Ability to manage multiple tasks/projects and deadlines simultaneously Ability to work across the organization Ability to work in cross functional teams #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

As a BA/SBA_SOC_GCC Officer, you will be responsible for managing and overseeing the operations and compliance within the department. You will be expected to have a strong understanding of risk management policies and procedures, as well as a deep knowledge of compliance and operational risk. You will be responsible for making key decisions and solving problems that arise within the department.

Responsibilities: * Conduct risk assessments & mitigate threats * Collaborate with stakeholders on operational risks * Ensure compliance with regulatory standards * Monitor risks, manage strategies & analyze data Free meal

For over 30 years, Beghou Consulting has been a trusted adviser to life science firms. We combine our strategic consulting services with proprietary technology to develop custom, data-driven solutions that allow life sciences companies to take their commercial operations to new heights. We are dedicated to client service and offer a full suite of consulting and technology services, all rooted in advanced analytics, to enhance commercial operations and boost sales performance. Purpose of Job The Senior GRC Analyst is instrumental in advancing Beghou s governance, risk management, and compliance efforts. This role leads initiatives to proactively identify, assess, and mitigate risk, while ensuring rigorous adherence to internal policies and external regulatory requirements. As a key advisor across business and technology functions, the Senior GRC Analyst develops and maintains robust frameworks, controls, and processes that enable a secure and compliant operating environment. The ideal candidate brings strong analytical skills, deep GRC expertise, and the ability to translate complex regulatory and risk concepts into clear, actionable approaches. This role requires engagement across functions, including leadership, IT, HR, Finance, Commercial, and external stakeholders. We'll trust you to: Drive and support Beghou s GRC initiatives across both business and technical domains. Partner with GRC leadership to deliver strategic and operational risk and compliance objectives. Maintain and enhance policies, procedures, and controls in alignment with industry best practices, client requirements, and applicable regulations. Monitor compliance with Beghou s internal standards through internal and third-party assessments. Identify and execute on opportunities to improve compliance processes and align with evolving frameworks. Manage and maintain documentation for policies, controls, compliance activities, and risk assessments. Coordinate and support internal and external audit activities, including evidence collection and response management. Conduct risk assessments and vendor evaluations and manage associated mitigation and remediation plans. Leverage GRC tools and technologies to streamline documentation, risk tracking, evidence management, and audit support. Stay abreast of regulatory developments and emerging risks affecting Beghou and its clients. Serve as a liaison with business and technical stakeholders, as well as clients, auditors, and regulators. Champion compliance awareness and best practices through training and internal engagement. You'll need to have: Bachelor s degree or higher from an accredited institution. Minimum of 3 years of direct GRC experience (policy, risk, audits, assessments) and 5+ years of overall professional experience. Strong knowledge of formal assessment frameworks (SOC, ISO 27001, NIST). Familiarity with global data privacy and cybersecurity laws (e.g., GDPR, HIPAA, CCPA, GxP). Demonstrated ability to manage multiple workstreams simultaneously and independently. Excellent verbal and written communication skills with the ability to engage both technical and non-technical audiences. Strong organizational skills and a methodical approach to problem-solving. Experience in the life sciences or pharmaceutical consulting sector is a plus. Professional certifications (e.g., CISA, CRISC, CISSP, CIPM) are a plus. What you should know: We treat our employees with respect and appreciation, not only for what they do but who they are. We value the many talents and abilities of our employees and promote a supportive, collaborative, and dynamic work environment that encourages both professional and personal growth. You will have the opportunity to work with and learn from all levels in the organization, allowing everyone to work together to develop, achieve, and succeed with every project. We have had steady growth throughout our history because the people we hire are committed not only to delivering quality results for our clients but also to becoming leaders in sales and marketing analytics.

Job Role : Assist in Embedding BCP in Organization Culture Assist in maintaining, testing and improving our BCP framework Ensuring BCP testings are conducted as per schedule Assisting in Implementation of BCP in various departments of the Bank Periodic review of BCP documents to minimize risk and ensure that continuity is maintained Tracking of Major Incidents and Serving as a key liaison during incident response and recovery efforts Assisting in co-ordination with various stakeholders and ensure that actionable of the BCM Committee and executed within the stipulated time frame Ensuring Compliance / Regulatory requirements are met as per timelines Assisting /Handing of various audits viz Regulatory / Statutory/ Internal Audits Use of Automation in BCP . Job Requirements: Relevant suitable experience and ability to liaison /work with cross functional teams/ business teams MBA / CA preferred Proficient in MS Office (MS Word, Excel, PowerPoint) Excellent communication, coordination , analytical and project management skills Effective oral and written communication Sound logical reasoning capabilities Motivated and Detailed Oriented team member with an initiative of self-learning and development .

Job Role : Assist in Embedding BCP in Organization Culture Assist in maintaining, testing and improving our BCP framework Ensuring BCP testings are conducted as per schedule Assisting in Implementation of BCP in various departments of the Bank Periodic review of BCP documents to minimize risk and ensure that continuity is maintained Tracking of Major Incidents and Serving as a key liaison during incident response and recovery efforts Assisting in co-ordination with various stakeholders and ensure that actionable of the BCM Committee and executed within the stipulated time frame Ensuring Compliance / Regulatory requirements are met as per timelines Assisting /Handing of various audits viz Regulatory / Statutory/ Internal Audits Use of Automation in BCP Job Requirements: Relevant suitable experience and ability to liaison /work with cross functional teams/ business teams MBA / CA preferred Proficient in MS Office (MS Word, Excel, PowerPoint) Excellent communication, coordination , analytical and project management skills Effective oral and written communication Sound logical reasoning capabilities Motivated and Detailed Oriented team member with an initiative of self-learning and development

JD: Perform manual user access review and access control matrix review periodically. Reconciliation, validation of data, rectification of observations before sharing them with any auditors Publish periodic dashboards about review and ongoing audit updates to management Execute and deliver automation projects end to end Face various internal and external auditors. Provide evidence, data, and resolution on observations and process improvement to avoid further observations A team player with good communication skills Proficient in excel and power-point Adaptive in learning new skills Python knowledge will be added advantage

1. Technical Issues Resolution for SGRE & Vestas fleet. Training to Asset Management & Self O&M team 2. RCA & CAPA implementation, Modification & Software implementation tracking for SGRE, Vestas & Mechanical Failures 3. Technical clearance of major components before dispatch. Construction - Engineering & Construction Quality, Safety(Factory Acceptance Tests ) 4. Finding alternative components for key parts. Writing and approving technical documentation for implementing preventive, breakdown maintenance strategies. 5. Continues focus on team building and mentoring to enhance technical skills for handling SGRE and Vestas turbines. 6. Initiating, developing, and monitoring new technologies to improve the safety, reliability, and performance of SGRE projects. 7. Central technical support for the material, supplier, and on-ground support for SGRE and mechanical components. 8. Material Quality management for incoming spare parts

Hiring for USA based big Multinational Company (MNC) The Risk and Control Manager is responsible for identifying, assessing, managing, and mitigating operational, financial, and compliance risks within the organization. This role involves designing and implementing effective internal controls, monitoring risk exposure, and working with stakeholders to strengthen risk governance and ensure regulatory compliance. Develop and maintain the organizations risk and control framework, policies, and procedures. Identify key risks across operational, financial, compliance, and strategic areas. Assess the effectiveness of existing controls and recommend improvements where necessary. Work with business units to embed risk management and control awareness into day-to-day operations. Conduct risk assessments, control testing, and root cause analysis of incidents or control failures. Develop and monitor key risk indicators (KRIs) and control performance metrics. Coordinate risk and control self-assessments (RCSAs) with various departments. Prepare risk reports for senior management, audit committees, and regulatory bodies. Ensure compliance with internal policies, legal regulations, and industry standards. Support internal and external audits and lead remediation of audit findings. Facilitate training and workshops to promote a culture of risk awareness and accountability.

Suprajit Engineering Ltd. is looking for Senior Officer- Internal Controls to join our dynamic team and embark on a rewarding career journey Leadership:Provide leadership and guidance to team members, fostering a positive work environment Lead by example, demonstrating professionalism, integrity, and dedication to the organization's goals and values Project Management:Manage and coordinate projects from initiation to completion, ensuring adherence to timelines and budget constraints Develop project plans, allocate resources, and monitor progress to achieve project objectives Identify and mitigate risks to project success, implementing appropriate solutions as needed Operational Efficiency:Streamline processes and procedures to improve operational efficiency and effectiveness Identify opportunities for automation or technological enhancements to optimize workflow and productivity Collaborate with cross-functional teams to implement process improvements and best practices Data Analysis and Reporting:Analyze data to identify trends, patterns, and insights relevant to the organization's objectives Generate reports and presentations to communicate findings and recommendations to key stakeholders Utilize data-driven insights to inform decision-making and drive continuous improvement initiatives Stakeholder Engagement:Build and maintain relationships with internal and external stakeholders, including clients, partners, and vendors Collaborate with stakeholders to understand their needs and requirements, ensuring alignment with organizational objectives Effectively communicate project updates, issues, and resolutions to stakeholders, fostering transparency and trust Compliance and Risk Management:Ensure compliance with relevant laws, regulations, and internal policies and procedures Proactively identify and address potential risks and compliance issues, implementing appropriate controls and safeguards Keep abreast of industry developments and best practices to inform risk management strategies

Ensure all credit exposure complies with the required approvals and adheres to the delegation matrix Risk monitoring (Event based/Monthly/Quarterly/Annual) through tracking of Conditions Subsequent (CS) for invested portfolio and promptly alert senior management to significant risk issues Evaluating due diligence, debenture trust deeds, CC / IC approvals (Notes and minutes) and other documents and ensuring that all the covenants as per approval are adequately captured in the deal documentation Assisting the risk team in evaluating the transactions, establishing processes/policies/ frameworks, and ensuring proper controls across business groups Fostering a partnership among the various business and support groups to create a compliant business environment and culture. Pre-disbursement activities: Preparing the checklist for Fund drawdown prior to each Investment Undertaking the KYC checks and other due diligences before disbursement Ensuring compliance of the pre-disbursement CP checklist Maintaining the repository of the soft copies of all the deal documents Co-ordination with various team as per DOP for final disbursement approval Post disbursement activities: Monitoring the Conditions Subsequent for each deal on a weekly basis Analyzing the documents received by deal team/risk team for the conditions subsequent to the deal and if knock off the condition subsequent if the documents are in order Preparing the Operational Risk / CS Monitoring / ESG Dashboards for each Fund Handling Statutory and Internal Audit and regulatory reporting.

Job Description About Businessline/Function : Product Control is part of COCE (Client Operating Centre of Excellence), performing multiple Middle Office functions. Product Control have 6 verticals - P&L and Valuation Controls, OTC Trade Validation, Securities Trade Validation & Documentation, OTC Documentation, Trading & Portfolio Control and Position Management. Team works very closely with Trading, Sales, Business Managers and various FtB teams like Back Office, Regional Finance and COO community Job Title: Manager ALMT Middle Office Date: 2025 Department: COCE Product Control Location: Mumbai Business Line / Function: COCE Product Control Reports to: (Direct) Team lead Grade: (if applicable) NA (Functional) Number of Direct Reports: NA Directorship / Registration: NA Responsibilities 1 Trade Capture Monitoring and Trade Lifecycle Management: # The ALM Middle-Officer manages the trade processing and the Amend/Cancel Ensure proper representation and integration in a timely manner of transactions in the booking systems (Sekoian-Kondor+, FXO, Calypso and Murex) Validate the trades in the booking systems (Murex, Calypso) Book events related to the trade life cycle in Sekoian and Kondor upon prior request from FO: fixing, amend & cancel, buy back, calls, credit events And ensure events/trades have been properly interfaced to FXO, Murex, Calypso Back Office and accounting systems Ensure that documentation is regularly reviewed, updated and is in line with the rules defined in the Group Guidelines. 2 Controls & Reporting: # Perform standardized and specific controls as per control plan and upon agreed schedule # Provide standardized and specific reports as per requirement and upon agreed schedule Carry out discrepancy analysis or investigate any breaks raised by other teams: Position Control Analysis (PCA), Intra-group reconciliations, Accounting Control Investigations, PnL, Finance Contribute to dashboards, produce Key Performance Indicators for FO and management Answer specific ad-hoc reporting requests. Certifies that controls have been duly performed via ORUS certification. Escalate to the management and /or permanent control areas where operational risks have been identified, any fraud or breaches detected in the procedures or breaches to existing controls, and propose corrective actions and relevant remediation plans. 3 Share Expertise Offer consulting on new booking schemes taking into consideration all impacts. Process reengineering: improve & reduce manual processes. Technical & Behavioral Competencies TECHNICAL SKILLS Strong knowledge of the FO to BO operational workflow Good knowledge in financial products BEHAVIOURAL Excellent communication skills, Results-oriented & client focus Strongly committed Good team player, Collaborative mind-set Analytical skills Strong analytical/problem solving mind-set Experience Required Minimum of 3 year experience Skills Referential Behavioural Skills : Ability to deliver / Results driven Ability to collaborate / Teamwork Communication skills - oral & written Ability to share / pass on knowledge Transversal Skills: Ability to understand, explain and support change Analytical Ability Ability to develop others & improve their skills Ability to develop and adapt a process Education Level: Bachelor Degree or equivalent Experience Level : At least 3 years Other/Specific Qualifications (if required): NA

Primary responsibilities of the team includes: Settlement of Security transactions and associated products in a timely and cost effective manner Timely resolution of nostro and depot breaks Mitigation of operational and reputational risk by escalating in a timely and efficient manner Liaising with clients, brokers / counterparties and other internal support functions for smooth settlement of trades Responsibilities Key Responsibilities: Responsible for the settlement of Security transactions & associated products booked in Calypso, on a timely and cost effective basis by: o Ensuring all trades are instructed, matched & settled on a timely basis o Monitoring of failing trades o Reducing fails and/or potential fails by means of pairing off or partialing down deliveries o Minimizing fails by means of partial deliveries where possible o Pre-matching trades in a daily basis o Cash Management related with funding trades Responsible for solving Nostro and Depot reconciliation breaks on a timely basis: o By investigating and, where possible, clearing all nostro breaks in reported by Securities Control teams o By passing entries to the Calypso systems to clean up outstanding items on a timely basis o By investigating and, where possible, rectifying all depot breaks on a timely basis reported by Securities Control teams o By investigating and solving accounting breaks raised by Securities Control & Accounting teams o Escalating items that represent operational risk to the direct Manager Contribute to the minimisation of settlement costs & operational risk: o By becoming more risk aware and by following the procedures or Compliance rules that are in place to mitigate operational or reputational risk o Monitors and take appropriate actions in case of market risks (buyins) o By seeking to improve STP rates at our custodians so reducing cost, by updating static data as and when necessary o By reducing the number of manual instructions sent to agents therefore reducing cost, manual intervention and settlement risk according to Compliance rules o If necessary, using the escalation process when operational risk is detected Contribute to the overall successful running of the settlement department: o By maintaining close relationships with traders and sales and escalating problems to them promptly where required o By maintaining good working relationships with domestic agents and custodians o By communicating with, and assisting, other operational departments where needed o Ensuring direct Managers are kept informed of any potential problems & issues where appropriate. Technical & Behavioral Competencies Ability to analyse, organize and report efficiently Flexibility on working methods and changing international environment Rigorous and reactive in order to face pressure and reach excellence anytime Diligently follow the set procedures and Compliance policies Knowledge of financial markets and products, and easiness/expertise in dealing with Excel. English speaker Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Ability to deliver / Results driven Attention to detail / rigor Communication skills - oral & written Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to develop others & improve their skills Ability to develop and adapt a process Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent Experience Level At least 2 year

The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Its a popular perception that if you have experience in Trade Finance Operations, you are never out of job. We handle multiple products like Letter of Credit, Collections, Bank Guarantees etc. Depending on your appetite to learn, you will get enough opportunities to learn multiple products/processes. The learning never ends in Trade Finance Operations. Our subject matter experts will ensure that you get the necessary training on the products and processes. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Day to day management of Process Service Delivery Serve as Internal/external escalation point Serve as technical operational expert for queries from clients/team members etc. Monitoring and controlling workflows Spearhead various process improvement initiatives Ensuring closure of tasks within prescribed SLAs Identifying operational risks proactively and mitigating appropriately. Offering guidance with individual and team challenges Effective Multitasking Effective Delegation to direct reports Ensure structured upward & downward communication Assist with recruitment and training process Supervise and manage development of team members Drive projects and efficiency initiatives Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc). Work very closely with the process owners/stakeholders and other internal clients for overall growth of the banks business Your skills and experience Possesses adequate understanding of Trade related rules and guidelines as commissioned by ICC (ICC/UCP/URC etc) Good understanding of legal, credit and operational risks in handling of Trade product/services Good communication skills (oral and written) Flexible to work in late night shifts. CDCS Certification is an added advantage

The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

To provide customized lending solutions for business loans, empowering clients to achieve their financial goals Identify and target potential clients for business loans through channel partners/open market sourcing.Build, retain and maintain strong relationships with Clients/Channel partners to generate business.Effectively engage with credit, operations & risk team to streamline the loan approval process and enhance customer experience.Guide clients through the loan application process, addressing any questions or concernsStay updated on market trends, loan products, and regulatory changes to provide informed advice to clientsConduct follow-ups with clients pre-closure and post-closure to ensure satisfaction and encourage referrals.Collaborate with Collection team to improve recovery process.Ensure compliance with company policies and regulations. Required Qualifications and Experience To provide customized lending solutions for business loans, empowering clients to achieve their financial goals

About Digital Business and Transformation The Digital Business and Transformation (DBAT) team builds new end-to-end customer propositions with an ambition of delivering new age financial services directly to the customers. The DBAT team has invested in digital capabilities that include building the bank s own engineering team, adapting new age engineering practices and building an API centric architecture to improve customer experience, employee experience and efficiencies About the Role The product owner is responsible for partnering with the business teams and customer journey owners to increase digital adoption by on-ground teams and customers. The Product Owner drives the customer experience vision across the bank by translating the voice of the customer, industry trends, and the strategic imperatives Key Responsibilities Responsible for the creative execution of the future and existing consumer journeys Implement efficient UX/UI processes by conducting usability study that helps the design team collaborate actively with Journey owners and engineers Connect with relevant stakeholders across banks functions like Operations, Risk, compliance etc. to design a best in class digital solution Comprehensively test the digital solution along with critical stakeholders and arrange for a signoff Create campaigns and programs to increase digital adoption by customers Partner with line of business to increase the employee engagement, knowledge, and awareness of digital channels offerings. Responsible for project execution, including experience design and stakeholder management Qualifications Optimal qualification for success on the job is: Graduate / Post-Graduate Degree from a recognized institute 2+ years of experience as a digital product manager with a user-centred focus, preferably in a fast paced start-up environment that runs in an agile manner Role Proficiencies For successful execution of the job, the candidate should possess the following: Knowledge about digital product development & life cycle management Customer-centric approach Strong communication, interpersonal and techno functional skill Ability to manage multiple tasks/projects and deadlines simultaneously Ability to work across the organization Ability to work in cross functional teams #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Internal Audit: Auditor-Thematic Audit INTERNAL USAGE No. of Vacancies Reports to Head Branch Audit & Snap Audit Is a Team leader? Y Team Size 4 Grade DM - SM Business Department Sub - Department Location About Internal Audit Internal Audit function of the Bank, operates independently under the supervision of the Audit Committee of the Board and is responsible for providing an independent view to the Board of Directors and Senior Management on the quality and efficacy of the internal controls, risk management systems, governance systems and processes in place on an on-going basis. This is provided to primarily ensure that the business and support functions are in compliance with both internal and regulatory guidelines. About the Role The role of Auditor involves: Monitoring risk trend movement based on various parameters identified for risk categorization and identification of triggers for outlining breaches in risk thresholds Conducting trigger based thematic audits based on the above identification for the areas covering Central Offices, Business Functions, Retail Banking Operations, Transaction Banking Operations & Banks new products & processes. Independently managing the process of submission of information / reports / notes to the various stakeholders Execution of thematic audits by adhering to given schedules and ensuring adherence to audit / ISO processes & ICAI standards Review of Compliances of Audit reports submitted by Auditee units Ensuring follow up for closure of reports and files within prescribed timelines. Key Responsibilities Review of Data Points under RBS Tranche I, Controls under RBS Tranche II & Regulatory Guidelines covered as part of RBS Tranche III and trend analysis of inherent & control risk movement and identification of hotspots Ensure adherence to the Regulatory guidelines, Internal guidelines, new products / processes / policies, RBS data points, etc. during Internal Audit process Conducting internal audits within stipulated time and submission of audit reports based on risk based audit norms. Ensuring quality of audit report (depth & coverage) by focusing on root cause analysis and providing qualitative suggestions/recommendations for improvement of processes & mitigation of risk Effective use of off-site audit reports (with special focus on data mining & analysis) for bringing out risks in the audit reports. Conducting planned and unplanned audits and provide qualitative suggestions/recommendations for improvement of processes. Updating skill sets and knowledge through continuous readings, attending trainings Ensuring timely follow up on closure of audit findings; checking the closure in line with the risk and recommendation; processing the closure of audit issues / reports as per the policy Timely submission of information relating to audits conducted to internal and external stakeholders. Qualifications Optimal qualification for success on the job is: CA/MBA (finance) 4-10 Years of Banking Domain Experience, with prior experience in Operational / Liquidity / Credit / Market Risk Role Proficiencies Demonstrate proficient understanding of Operational Risk, Credit Risk, Market Risk, Liquidity Risk & Pillar II Risk covering areas like Central Office, Business Function, Retail Banking Operations & Transaction Banking Operations Knowledge of Business Applications used in banking industry Understanding of RBS Tranche I Data Points, Controls under RBS Tranche II and Regulations covered as part of RBS Tranche III Understanding of statutory and regulatory requirements and policies Working on the preparation of the Audit Calendar for the year basis the residual risk assessment and methodology defined in audit policy of the bank. Conducting specific audits basis plan or trigger based requirements of the bank. Drafting of detailed audit reports with assessment details, preparation of supporting workpapers, clearly documenting the observations noted with implications and recommending corrective actions to auditee Coordinating and supporting the Bank s compliance team during RBI Audits and other external audits. Good communication (both verbal & written) and inter-personal skills Ability to work as a part of team and contribute towards team goals

Data & Systems Administrator in Bangalore, , India ISP India - Bangalore Bangalore, India Date Added: Jun 20, 2025 Description ISP Data & Systems Administrator Role Profile Purpose of Role The ISP Data & Systems Administrator role reports to the Group Head of Operational Risk and is responsible for managing the key Operational Risk data system (SAI 360) and providing data reporting that the Operational Risk team can analyse to inform and guide schools and regions. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. ISP Data & Systems Administrator Key Responsibilities Management of SAI360 Troubleshooting and providing technical support to users Creating and managing system permissions and user accounts Improving and enhancing the system to provide better outputs from the system to support schools and regions Ensure effective data management Analyse data for possible inconsistencies that may skew analytical results Assessing SAI360 and recommending possible improvements Streamline data collection and analysis procedures to ensure fast access to metrics Other Perform any additional relevant tasks as necessary. To be fully effective, the role requires interaction with colleagues, partners and contractors at a variety of levels, including SLT, management, contractors and consultants. Adhere to the business policies, rules and procedures including, Health and Safety, Safeguarding, Equal Opportunities, all other legislative responsibilities, governance and financial policies and procedures. Ensure compliance to ISP s Code of Conduct in the delivery and provision of services to schools, staff and the community. Skills, Qualifications and Experience 5 year systems and data experience essential including using SAI360 is desirable Possess good numerical and analytical skills Strong communication and interpersonal skills Strong problem-solving skills and a passion for data-driven decision making. About ISP The International Schools Partnership (ISP) is a growing group of committed colleagues, in nancially responsible schools around the world, all of which aim to be the school of choice in their local area. Learning is at the heart of everything we do for our students, colleagues and parents. We are committed to getting better, all the time. ISP was founded by an experienced team of committed educationalists and operators who have worked together over many years. Our growing group of private schools located across the globe educates children and students from 2 18 years of age. We have now expanded to 107 schools that employ over 10,000 sta and deliver multiple curricula to over 92,500 students. We believe that successful schools are the ones that put learning at the heart of everything they do, always aiming to create rounded individuals that can forge successful careers and lives, in a rapidly changing world. Our goal is to enable our schools to be the leading school of choice in their local area. At ISP we continue to engage with schools around the world that are interested in becoming part of our global ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years employment history. ISP Commitment to Diversity, Equity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

aAbout Retail Lending The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank About the Role The Area Sales Manager leads a network of sales managers and is responsible for business expansion and growth of the lending book of the area so as to achieve the topline and profitability goals. The ASM coordinates with the sales managers to ensure that they are able to respond proactively to the business issues and challenges by providing them with the required guidance and support. The ASM is also responsible for meeting the clients and helping the sales managers to resolve the queries and for maintaining regulatory and procedural compliance Key Responsibilities Manage the Sales Managers and achieve the sales targets across products and channels Conduct sales team meetings and set targets with individual SM to ensure tight control on sales process Manage relations with attached bank branches, ARMs and Direct Selling Agent (DSA) network in the location Handle negotiations with the DSAs and arrange meetings between the DSAs and Regional Sales Managers (RSM) Develop new DSA tie-ups and support Sales Managers for similar initiatives Plan/design sales programs, contests and presentations at Local level Responsible for launching new products in the marketplace Manage client relationship through all phases of the sales cycle Develop sales strategies to improve market share in all product lines and identify new business development opportunities Identify training needs by analyzing changing market trends, channel deployment etc. and give suitable feedback suggestions to the RSM Ensure highest levels of employee relationship, satisfaction, motivation and engagement are maintained to drive results Coordinate with the Operations & Risk teams to understand and contribute to overall processes & profitability across locations Qualifications Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies For successful execution of the job, the candidate should possess the following: Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines Ability to coach and mentor others