Operation Executive

Job Description: Operation Executive (Female Candidates Only)

Location: Sector 62, Noida
Job Type: Full-time
Working Days: Monday to Saturday
Salary Range: ₹15,000 – ₹20,000 per month
Project: RTD-BSDM (Bihar Skill Development Mission)

Job Summary:

We are looking for a smart, dynamic, and well-organized female Operations Executive to oversee daily administrative and operational functions of the organization. The ideal candidate should be confident, presentable, proactive, and have excellent communication and coordination skills.

Key Responsibilities:

• Provide timely and professional support to students through phone, email, chat, and social media platforms.
• Assist in planning and executing awareness campaigns and promotional activities in educational institutions such as colleges and universities.
• Maintain detailed records of communications and ensure follow-ups are conducted effectively.
• Resolve student concerns, complaints, or technical issues with a solution-oriented and customer-focused approach.
• Collaborate with internal teams to ensure smooth operation of training and outreach programs.
• Support in maintaining compliance documentation and coordinating with training centers as required.

Required Skills & Qualifications:

• Smart, presentable, and dynamic personality.
• Bachelor’s degree in any discipline (preferred: BBA/B.Com/BA).
• Minimum 1–3 years of relevant experience in operations or administration.
• Freshers with excellent communication and personality may also apply.
• Strong communication skills in both Hindi and English, written and verbal.
• Good knowledge of MS Office (Excel, Word, PowerPoint) and experience with CRM tools will be an advantage.
• Ability to handle multiple tasks efficiently and remain composed under pressure.
• Empathetic, professional, and positive attitude in handling student interactions.
• Good organizational and coordination abilities.
• Familiarity with training centre operations and documentation processes will be preferred.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Work Location: In person