65 Opera Jobs

Job Description: Finance Manager What will you be doing As the Finance Manager , you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control Ensure best practice financial accounting processes in a robust control environment. Oversee the management of accounting records and financial reports for the hotel, ensuring compliance with company, statutory, and fiscal requirements. Maintain a regular review and reconciliation process for the balance sheet accounts. Ensure compliance with Hilton's management agreement, Owner/Lease agreements, and local statutory requirements. Maintain a strong internal control system to ensure the effective management of assets, liabilities, revenue, and costs. Ensure the hotel maintains legal and tax compliance, including obtaining adequate insurance coverage. Manage the pension scheme, ensuring accounting and legal controls are maintained. Safeguard and update all leases and contracts affecting the financial status of the hotel. Liaise with Internal and External Audit teams to ensure effective auditing processes and that corrective actions are implemented. Focus on ensuring all revenue is captured, conducting monthly control checks and self-audits as necessary. Continuously review and develop financial reporting and control procedures to maximize efficiency. Management Reporting Develop high-quality management information that is timely, accurate, and promotes management action. Ensure reports such as profit and loss statements, balance sheets, and cash flow statements are timely and accurate. Implement reporting systems that include key performance indicators (KPIs) and benchmarking to stimulate decision-making. Ensure corporate reports reconcile with the trial balance and maintain proof of reconciliations. Business Support Provide financial and commercial support to the General Manager and hotel team. Review management information and propose value-added initiatives. Provide financial insight for business development, pricing decisions, and commercial decision-making. Information Technology & Systems Optimize the use of IT within the finance department to improve efficiency and financial reporting. Work with Project Managers and the ISM to implement financial systems and ensure their proper use, security, and backup procedures. Act as the guardian of data integrity, ensuring that control processes are sound and errors are corrected at source. Investment Management Utilize project evaluation techniques to direct investments that optimize returns for the hotel. Prepare the annual capital plan and ensure proper funding and approvals are in place. Conduct post-investment audits to evaluate capital investments and ensure learnings are applied to future projects. Strategic Planning and Budgeting Support the General Manager in strategic planning, focusing on identifying value opportunities. Manage the hotel's budgeting and forecasting processes, ensuring accuracy and alignment with operational needs. Alert Senior Management about any positive or negative trends in the business. Investment in People Recruit and retain top talent within the Finance Department, ensuring a focus on succession planning and development. Lead and motivate the team to achieve high performance. Develop training programs to enhance financial skills across the Management Team. Cash & Working Capital Management Minimize working capital, focusing on the management of debtors, stocks, and receivables. Maintain accurate cash flow forecasts and ensure sufficient notice is given for future cash requirements. Ensure full weekly reconciliation of all bank accounts. Cost Management Optimize cost efficiency across the hotel, utilizing analysis to stimulate management action. Ensure adequate purchasing procedures are in place to ensure cost-effective purchasing of goods and services. Benchmark costs against competitors and identify opportunities for cost reduction. Additional Notes The Finance Manager has dual responsibility to both the General Manager and Regional Finance Director. In case of any conflict, consult with senior leadership for guidance. No changes to the Finance Manager's remuneration package can occur without written approval from the Regional Finance Director/Area VP Finance. The Finance Manager has unlimited access to all financial figures and has the right to visit any department for studies related to their duties. What are we looking for A Finance Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should possess the following attributes: Education : University degree, preferably in Commerce, Accounting, or Management. A certification like ACCA or CPA is preferred. Experience : At least 5 years of relevant experience, with previous experience in a managerial operational accounting role. System Skills : Proficiency in OnQ, Check SCM, SUN, OPERA, MICROS, HRLINK. Communication : Strong verbal and written communication skills in English. Analytical Skills : Strong analytical capabilities to manage financial data and make strategic decisions. Flexibility : Ability to work flexible hours, especially during month-end and year-end periods. This role demands a highly organized, strategic thinker with strong leadership skills and the ability to drive financial performance and operational efficiency across the hotel.

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Sodexo Food Solutions India Pvt. Ltd. is looking for Housekeeping Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Sodexo Food Solutions India Pvt. Ltd. is looking for Executive - Housekeeping to join our dynamic team and embark on a rewarding career journey Responsible for coordinating all work requests coming in through e mail, phone or any other form of communication regarding the services provided to the client by SodexoKey ResponsibilitiesCollaborate with other members of the Sodexo on site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. Collect all closed work orders to close the calls. Produce reports based on the data collected, through produced work orders, for Sodexho and the Client Receive and answer all incoming calls/mails/papers reporting complaints or work requests Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations Maintain the confidentiality and security of all data and information relating to the facility Maintain professional appearance at all times Qualification : HSC/equivalent or Diploma holder or Graduate Minimum 2 years experience in any facility management company or in a hospitality industry. Excellent knowledge of Word and Excel Excellent customer service skills Excellent communication skills Ability to deal with various types of people Effective time management skills Ability to work under pressure

You are an experienced and results-driven Portfolio Director of Sales responsible for leading and managing the sales function across the Holiday Inn Express (HIEX) Samhi Portfolio, which currently includes 12 hotels. Your role involves developing and executing a comprehensive sales strategy, driving revenue performance, managing key client relationships, and overseeing a team of hotel-based and cluster sales professionals. Your responsibilities include: Sales Strategy & Leadership: - Developing and executing strategic sales plans aligned with business goals. - Monitoring revenue performance and implementing corrective actions when necessary. - Leading a proactive and data-driven sales culture focusing on account penetration, segmentation, and yield. Team Management: - Leading, mentoring, and inspiring a high-performing sales team across multiple hotel locations. - Ensuring consistent performance reviews, capability development, and succession planning. - Collaborating with hotel GMs and Cluster/Regional Sales teams for alignment. Client & Account Management: - Building and maintaining strong relationships with key accounts, corporates, travel agents, and consortia. - Representing the portfolio at trade shows, roadshows, and networking events. - Ensuring consistent communication and service delivery to top corporate accounts across the 12 properties. Revenue & Market Performance: - Collaborating closely with Revenue Management to drive optimal pricing, inventory management, and forecasting. - Analyzing market trends, competitor performance, and customer needs to identify new business opportunities. Brand & Commercial Alignment: - Working closely with IHG Commercial teams to ensure brand alignment, participation in global campaigns, and leverage loyalty programs (IHG One Rewards). - Ensuring all sales activities comply with IHG brand standards and reporting protocols. Key Requirements: - Experience: 10-15 years in sales leadership roles in the hospitality industry, preferably within a portfolio or multi-property setup. - Preferred Background: IHG brand experience (especially HIEX) or similar international chain. - Strong understanding of corporate, MICE, OTA, and FIT segments. - Proven track record in driving revenue growth and building high-performing teams. - Willingness to travel frequently across hotel locations. Skills & Competencies: - Strategic Thinking & Commercial Acumen - Strong Leadership & Team Management - Relationship Building & Negotiation Skills - Analytical & Reporting Skills - Proficiency in Microsoft Office, Opera, and Sales CRM Tools - Excellent Communication & Presentation Skills About Samhi & HIEX Portfolio: SAMHI Hotels is one of India's fastest-growing hotel ownership and asset management platforms. The HIEX Samhi Portfolio consists of 12 strategically located Holiday Inn Express hotels across key cities, including Ahmedabad, Bengaluru, Chennai, Gurugram, Hyderabad, Nashik, Pune, and Noida. If you believe you would be a great fit for the job, hit the "Apply" button and start your journey with us today.,

Job Title: Front Office Manager Resort (Karjat) Location: Karjat, Maharashtra Company: Pushpam Hospitality Department: Front Office Experience: 5–8 years in Resort/Hotel Industry Salary: Competitive, based on industry standards Qualification: Degree/Diploma in Hotel Management preferred Position Overview We are seeking a dedicated and experienced Front Office Manager to lead our front desk operations at our picturesque Karjat resort. The ideal candidate will be a proactive leader with a passion for delivering outstanding guest service and ensuring flawless front office operations. Key Responsibilities Lead and oversee all front office operations, including Reception, Concierge, Bell Desk, and Lobby Management Ensure smooth and efficient check-in and check-out processes, delivering a welcoming guest experience Manage and resolve guest complaints promptly and with professionalism Supervise, train, and motivate front office staff to maintain high performance standards Collaborate closely with Housekeeping, Food & Beverage, Reservations, and other departments to ensure seamless operations Maintain accurate room inventory and coordinate with Reservations for optimal room allocation Prepare and present comprehensive daily reports on occupancy, arrivals, departures, and guest feedback Ensure front office areas are impeccably maintained, well-staffed, and guest-friendly Uphold high levels of guest satisfaction and handle service recovery with tact and efficiency Oversee cash handling, billing, and POS transactions to maintain financial accuracy and integrity Candidate Profile Minimum 5 years’ experience in front office management at 4/5-star hotels or resorts Proven leadership skills with excellent communication and problem-solving abilities Proficient in leading hotel PMS systems such as IDS, Opera, and eZee Warm, approachable personality with a strong guest service orientation Ability to manage peak season guest volumes efficiently Flexibility and willingness to relocate or reside in Karjat Benefits & Perks Comfortable accommodation and meals provided on-site Clear career growth opportunities within the Pushpam Hospitality group Employee welfare programs and initiatives

Hands-on experience with test automation tools and frameworks (e.g., Selenium WebDriver,TestNG, Postman, JMeter)

Area 83 is looking for Housekeeping - Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

As a Maintenance Representative at our hotel, you play a crucial role in ensuring our guests have a seamless and enjoyable experience during their stay. Your main responsibilities include repairing, replacing, and refurbishing items throughout the hotel, maintaining safety and cleanliness both indoors and outdoors, and proactively seeking ways to enhance our guests" satisfaction. In this dynamic role, you will collaborate closely with your supervisor or duty manager to monitor supply levels, adhere to the preventative maintenance calendar, and be prepared to assist with additional tasks as needed to support the team. Your expertise in maintenance and repair work, coupled with a high school diploma or relevant vocational training, will be instrumental in excelling in this position. To thrive in this role, you should possess proficiency in Microsoft Office and familiarity with various building management programs and reporting tools such as HotSos, Opera, Lutron, Bartech, or Inncom. Additionally, a solid understanding of basic plumbing, electrical systems, and preventative maintenance procedures is essential for success. If the hotel features a pool, a CPO certification or Certified Pool Operator license would be advantageous. Given the physically demanding nature of the role, a reasonable level of fitness is required as you will be on your feet for extended periods, often bending and kneeling. Compliance with local regulations on food handling and serving alcohol, as well as fluency in the local language, is necessary. Your excellent communication skills and approachable demeanor will contribute to creating a welcoming atmosphere for our guests. In return, we offer a competitive salary, comprehensive benefits package, including a full uniform, attractive room discounts, and top-notch training opportunities. Our commitment to your wellbeing extends beyond the workplace through our myWellbeing framework, which prioritizes your health, lifestyle, and overall wellness. Join our global family at IHG and seize the opportunity to grow, belong, and make a difference in a collaborative setting. Even if you don't meet every requirement listed, if you believe you have the potential to excel in this role, we encourage you to take the first step by clicking "Apply" and embarking on this exciting journey with us today.,

The Indian Hotels Company Limited is looking for Guest Service Associate to join our dynamic team and embark on a rewarding career journey Guest Service Associate is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility

Intercontinental Hotels Group India Private Limited is looking for Housekeeping Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the jobRespond to customer complaints and special requests

€¢ A cook is responsible for preparing and cooking food using various methods, such as baking, roasting, grilling, frying and boiling. They also need to ensure that the food is properly seasoned and cooked to the right temperature. €¢ Cooks may be involved in creating menus and selecting ingredients for dishes. They need to be knowledgeable about different ingredients and their nutritional value, and have an understanding of dietary restrictions or preferences. €¢ Cooks may be responsible for managing inventory and ordering supplies, such as food, cooking utensils, and cleaning supplies.

€¢ A cook is responsible for preparing and cooking food using various methods, such as baking, roasting, grilling, frying and boiling. They also need to ensure that the food is properly seasoned and cooked to the right temperature. €¢ Cooks may be involved in creating menus and selecting ingredients for dishes. They need to be knowledgeable about different ingredients and their nutritional value, and have an understanding of dietary restrictions or preferences. €¢ Cooks may be responsible for managing inventory and ordering supplies, such as food, cooking utensils, and cleaning supplies.

1. Urgently Looking for IT Manager for Renowend Hotel . 2. 5 Years of Experience in the Hospitality Industry with PMS Opera Exp. 3. Diploma or Degree in the Field of IT. Additionally, min 4 years’ experience in a like position in other chain Hotel Required Candidate profile 4. System-related professional & Business Administration certifications desired. 5. Hotel operations exp. & demonstrated hospitality management skills. 6. Must ensure the 24*7 Coverage of IT support.

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation. Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all items are received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and process Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on time Operational ownership of all the QMHSE and H&FS processes Timely communication of all possible on site hazards to the concerned department Key Responsibilities Food Operation Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client. Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special events Initiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offers Sustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies. Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc. Ensure that all the HR processes and staff welfare activities are implemented and carried out Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure 100% client retention Wastage Control and Cost Management Maintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standards Legal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process Management Ensure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayed Procurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 4+ yrs of work experience Strong in business acumen Commitment to quality Strong financial and budgeting skills Sound written and verbal communication Well-groomed and able to represent Sodexo in a professional manner Should have strong interpersonal skills & be very Customer focused

Primary Responsibilities Operation Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set Supervise public areas Replenish guest supplies and ensure that guests requests are promptly attended to Attend to reports on damage or malfunction in hotel rooms Maintain equipment in proper state of cleanliness Maintain a section floor report Conduct regular room checklists Report unusual behavior/activities on floors to Executive Housekeeper Record room status in allocated section accurately Assist Executive Housekeeper in assessing team members attendance and performance Other Responsibilities Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Establish and maintain effective employee working relationships

Primary Responsibilities Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set Supervise public areas Replenish guest supplies and ensure that guests requests are promptly attended to Attend to reports on damage or malfunction in hotel rooms Maintain equipment in proper state of cleanliness Maintain a section floor report Conduct regular room checklists Report unusual behavior/activities on floors to Executive Housekeeper Record room status in allocated section accurately Assist Executive Housekeeper in assessing team members attendance and performance Other Responsibilities Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Establish and maintain effective employee working relationship High School Diploma/ certificate Good oral and written proficiency in English Minimum 2 years of experience in a similar capacity Ability to speak other languages and basic understanding of local languages will be an advantage

Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set Supervise public areas Replenish guest supplies and ensure that guests requests are promptly attended to Attend to reports on damage or malfunction in hotel rooms Maintain equipment in proper state of cleanliness Maintain a section floor report Conduct regular room checklists Report unusual behavior/activities on floors to Executive Housekeeper Record room status in allocated section accurately Assist Executive Housekeeper in assessing team members attendance and performance

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a Client Relations Manager, you will be responsible for delivery of departmental results through successful direction and management of team or staff. While in this role, you will ensure high levels of customer satisfaction by establishing and measuring group performance against quality and productivity guidelines. Job Summary: We are seeking a highly motivated and experienced Customer Service Manager - Support to lead a team of Technical Support Analysts delivering exceptional support to customers of the Oracle Hospitality product suite . This role requires strong leadership skills, a solid technical understanding of the product offerings, and a passion for customer satisfaction. The ideal candidate will ensure service excellence, drive operational efficiency, and foster a culture of continuous improvement and accountability. Key Responsibilities: Team Leadership & Performance Management Lead, mentor, and develop a team of Technical Support Analysts. Set performance goals and conduct regular evaluations. Foster a collaborative, high-performing team environment. Customer Support Operations Oversee day-to-day support operations ensuring timely and effective resolution of customer issues. Ensure adherence to SLAs, KPIs, and Oracle's customer experience standards. Handle escalations and work closely with internal stakeholders for resolution. Process Improvement & Quality Assurance Monitor support interactions to ensure adherence to quality standards. Identify recurring issues and drive root cause analysis. Implement best practices and process enhancements to improve customer experience. Collaboration & Reporting Work cross-functionally with Product Management, Engineering, and Sales teams. Generate and present operational metrics, trend reports, and improvement plans to leadership. Participate in global support initiatives and strategic planning. Training & Development Identify training needs and facilitate technical and soft skills development. Promote a learning culture through coaching, feedback, and continuous knowledge sharing. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. 10+ years of experience in technical/customer support, with at least 3 years in a leadership or managerial capacity. Strong understanding of hospitality industry solutions, preferably Oracle Hospitality products like OPERA, Simphony, and related systems. Experience installing/configuring/supporting MICROS or Hotel Systems software products will be an added advantage Proven track record of managing support teams in a 24/7 global support environment. Excellent communication, conflict resolution, and stakeholder management skills. Ability to analyze data and derive insights for continuous improvement. Familiarity with support tools like Oracle Service Cloud, CRM systems, and knowledge base management. Preferred Qualifications: ITIL certification or similar service management framework knowledge. Experience in managing remote or hybrid teams. Background in SaaS or cloud-based product support environments. Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries. Job Summary: We are seeking a highly motivated and experienced Customer Service Manager - Support to lead a team of Technical Support Analysts delivering exceptional support to customers of the Oracle Hospitality product suite . This role requires strong leadership skills, a solid technical understanding of the product offerings, and a passion for customer satisfaction. The ideal candidate will ensure service excellence, drive operational efficiency, and foster a culture of continuous improvement and accountability. Key Responsibilities: Team Leadership & Performance Management Lead, mentor, and develop a team of Technical Support Analysts. Set performance goals and conduct regular evaluations. Foster a collaborative, high-performing team environment. Customer Support Operations Oversee day-to-day support operations ensuring timely and effective resolution of customer issues. Ensure adherence to SLAs, KPIs, and Oracle's customer experience standards. Handle escalations and work closely with internal stakeholders for resolution. Process Improvement & Quality Assurance Monitor support interactions to ensure adherence to quality standards. Identify recurring issues and drive root cause analysis. Implement best practices and process enhancements to improve customer experience. Collaboration & Reporting Work cross-functionally with Product Management, Engineering, and Sales teams. Generate and present operational metrics, trend reports, and improvement plans to leadership. Participate in global support initiatives and strategic planning. Training & Development Identify training needs and facilitate technical and soft skills development. Promote a learning culture through coaching, feedback, and continuous knowledge sharing. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. 10+ years of experience in technical/customer support, with at least 3 years in a leadership or managerial capacity. Strong understanding of hospitality industry solutions, preferably Oracle Hospitality products like OPERA, Simphony, and related systems. Experience installing/configuring/supporting MICROS or Hotel Systems software products will be an added advantage Proven track record of managing support teams in a 24/7 global support environment. Excellent communication, conflict resolution, and stakeholder management skills. Ability to analyze data and derive insights for continuous improvement. Familiarity with support tools like Oracle Service Cloud, CRM systems, and knowledge base management. Preferred Qualifications: ITIL certification or similar service management framework knowledge. Experience in managing remote or hybrid teams. Background in SaaS or cloud-based product support environments. Career Level - M2

Sodexo Food Solutions India Pvt. Ltd. is looking for Housekeeping Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Sodexo Food Solutions India Pvt. Ltd. is looking for Housekeeping Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests