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2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
The role involves onboarding new employees, ensuring a positive experience by welcoming them and guiding them through pre-offer and post-offer documentation processes. You will be responsible for KYC validation, compliance with legal requirements, background checks, and verifications. Salary negotiation and offer management are also part of your duties. As the main point of contact for new employees, you will address their questions and concerns while managing client interactions and exceptions. Our client is a leading recruitment agency specializing in frontline employees, medium to senior-level talent, and Flexi-staffing solutions since 1991. With expertise in various industries like manufacturing, BFSI, consumer goods, retail, and IT, they provide People Performance Management Solutions. By leveraging analytics and data science, the client focuses on optimizing outputs and reducing performance variations among Front Line Executives and Managers in sectors such as Banking, Insurance, and Manufacturing.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
The role at BiteSpeed involves focusing on customer retention and satisfaction to drive growth. As we aim to double our scale, your responsibility will include building strong customer relationships, ensuring customer success, and gathering valuable insights for our product team based on customer feedback. Your core duties will revolve around managing customer relationships, overseeing customer onboarding processes to provide a delightful experience, tracking product adoption to maximize customer value and drive revenue growth through upsells and expansions. You will also serve as a trusted product advisor, assisting customers in optimizing their usage of BiteSpeed to achieve the best possible outcomes. To excel in this role, you should possess a genuine passion for delivering exceptional service akin to that of a Michelin-starred Italian restaurant. Your innate desire to help others succeed, coupled with a keen interest in engaging with individuals from diverse backgrounds to understand their perspectives and experiences, will make you a valuable addition to our team. BiteSpeed's headquarters is located in Bangalore, offering a vibrant work environment in a thriving city. In addition to competitive compensation, the company provides various perks and benefits to support employee well-being, continuous learning, and a fun-filled workplace culture. These include health insurance coverage, quarterly off-sites for team bonding and planning, access to fitness facilities through Cult Fit and Cult Play memberships, and opportunities for personal development through sponsored courses, conferences, and books. Your proficiency in areas such as customer success, communication, problem-solving, time management, relationship management, and analytical thinking will be instrumental in driving customer satisfaction and business growth at BiteSpeed. Your ability to collaborate effectively with cross-functional teams, adapt to changing requirements, and leverage customer feedback for continuous improvement will be key to your success in this role.,
Posted 1 week ago
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