10 Omt Jobs

Key Responsibilities: Review and analyze ServiceNow requirements and design documents to develop comprehensive test plans and test cases. Execute manual and automated tests on ServiceNow applications including Incident Management, Change Management, Asset Management, and other modules. Identify, document, and track defects using defect tracking tools. Collaborate with developers and business users to troubleshoot and resolve issues. Perform regression testing and validate bug fixes to ensure quality delivery. Test integrations between ServiceNow and third-party systems, ensuring seamless data flow and process automation. Validate ServiceNow Flow Designer workflows to ensure correct automation of business processes and accurate execution of flows. Test custom-built ServiceNow applications to verify they meet functional requirements and perform reliably in production environments. Maintain test documentation, including test cases, test scripts, and test results. Assist in automation of test scripts using tools compatible with ServiceNow. Preferred Skills: OMT knowledge Experience with ServiceNow Automated Test Framework (ATF). Understanding of Agile and DevOps methodologies.

Order Management for Telecom Module Design, develop, and implement solutions on the ServiceNow platform, specifically in the Order Management for Telecom (OMT) module.

Roles & Responsibility: a. Coordinate development of route plan for the MMU b. Provide preventive, promotive and curative health care and referral services to patients during MMU-OPDs and thematic health camps c. Document and maintain health records of patients as per project requirement d. Utilize, supervise and manage stock of medicines, healthcare products and reagents for regular MMU services and thematic health camps e. Supervise safe disposal of biomedical wastes f. Liaise and interact with other medical, non-medical staff, govt. health department officials and community members and create and maintain positive image of the organization and donor for the services delivered g. Network with other medical professionals/ specialists in and around Saharanpur and Munger and solicit their support as and when need arises h. Encourage health literacy amongst the target audience i. Supervise functions and quality of services of the MMU technical team j. Provide regular need-based technical training to MMU team Medical Officer should has a professional degree (MBBS), registered with State Medical Council, with a minimum of 1-2 years of experience with strong public health care skills (Fresher can be consider). MBBS

We are looking for a ServiceNow Developer with expertise in Order Management for the Telecom module. Experience: 5+ Years in ServiceNow Development, with CSM and Telecom Order Management experience Position Type: Full-time Key Responsibilities: Design, develop, and implement solutions on the ServiceNow platform , specifically in the Order Management for Telecom (OMT) module. Collaborate with Business Analysts, Solution Architects, and cross-functional teams to gather and analyze requirements. Develop ServiceNow catalog items, workflows, business rules, client scripts, UI policies, and custom applications to meet telecom order management needs. Configure and customize Order Management modules to enable seamless handling of product orders, service requests, and provisioning workflows. Integrate ServiceNow with third-party systems, OSS/BSS platforms, and legacy systems commonly used in telecom environments. Support UAT, defect fixing, and performance tuning for order management processes. Follow Agile delivery practices and participate in daily stand-ups, sprint planning, and retrospectives. Ensure compliance with coding standards, security guidelines, and ITSM best practices. Required Skills: 5+ years of hands-on development experience in ServiceNow platform . Strong knowledge of ServiceNow Order Management for Telecom (OMT) module. Experience in ServiceNow CSM (Customer Service Management) and/or ITSM is an advantage. Proficient in JavaScript, REST/SOAP integrations, ServiceNow Flow Designer, and Service Portal. Telecom domain knowledge, particularly Order-to-Activation processes, Product Catalogs, Service Requests, and Fulfillment . Ability to write technical documentation, design documents, and deployment guides. Experience in working in Agile/DevOps environments. Certifications ServiceNow Certifications ( Certified System Administrator, Certified Application Developer, Telecom Order Management certification ) Nice to Have: Exposure to CPQ (Configure Price Quote) processes in telecom. Experience with Performance Analytics, Virtual Agent, or other advanced ServiceNow capabilities.

Support the team in the development of route plan for the MMU; Provide preventive, promotive and curative health care and referral services to patients during MMU-OPDs; Document processes and maintain health records of patients as per project requirement; Utilize, supervise and manage stock of medicines, healthcare products and reagents for regular MMU services; Supervise safe disposal of biomedical wastes; Network with other medical professionals/ specialists in and around the project site and solicit their support as and when need arises; Encourage health literacy amongst the target audience; Supervise functions and quality of services of the MMU technical team; Provide regular need-based technical training to MMU team; Support the team in compilation and submission of progress report; and Perform other tasks which may be assigned by the reporting manager from time to time. MBBS Team Wok, Proactive

Job Description: Within ServiceNow Space Infosys is seeking specialized development professional who can effectively own the development work and carry out the development independently We are looking for professional who can guide the team with respect to technical architecture and lead mentor the team if required The candidate should have very good experience in Development Troubleshooting and Deployment areas Key Responsibilities: Knowledge Experience of working on different Servicenow modules like ITSM IT service management TSOM Telecommunications Service Operations Management FSM Field Service Management CMDB Configuration Management Database Inventory ITOM Enterprise IT Operations Management TSM Telecommunications Service Management OMT Order Management TNI Telecommunications Network Inventory etc Good knowledge experience of Products Service Catalog Client Scripts Service Side scripting Business Rules and other ServiceNow scripting capabilities Configuration Customization Implementation of the ServiceNow system followed by efficient integration using workflows Experience integrating external systems with the ServiceNow using integration solutions including ODBC REST SOAP LDAP SSL KAFKA etc Deep understanding of ServiceNow data model and structures proposing and enforcing coding standards Good experience in Agile way of working Scrum User Story Sprint model JIRA Confluence tools Technical Requirements: ServiceNow ITSM TSOM FSM CMDB ITOM TSM OMT TNI Additional Responsibilities: Location Across all Infosys DCs Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

Coordinate development of route plan for the MMU Provide preventive, promotive and curative health care and referral services to patients during MMU-OPDs and thematic health camps Document and maintain health records of patients as per project requirement Utilize, supervise and manage stock of medicines, healthcare products and reagents for regular MMU services and thematic health camps Supervise safe disposal of biomedical wastes Liaise and interact with other medical, non-medical staff, govt. health department officials and community members and create and maintain positive image of the organization and donor for the services delivered Network with other medical professionals/ specialists in and around Saharapur and Munger and solicit their support as and when need arises Encourage health literacy amongst the target audience Supervise functions and quality of services of the MMU technical team Provide regular need-based technical training to MMU team Medical Officer should has a professional degree (MBBS), registered with Medical Council of India, with a minimum of 1-2 years of experience (or a retired active MBBS doctor) with strong public health care skills. a. Liaise and interact with other medical, non-medical staff, govt. health department officials and community members and create and maintain positive image of the organization and donor for the services delivered b. Network with other medical professionals/ specialists in and around Saharapur and Munger and solicit their support as and when need arises

Roles & Responsibilities : Design, develop and implement ServiceNow solutions using Integration, Flow designer , Orchestration, Custom Application Development, OMT, Process Automation and other ServiceNow features and functionalities. Collaborate with business analysts, process owners and stakeholders to understand the requirements and translate them into technical specifications and solutions. Guiding a team or team members with technical knowledge and path forward for implementation Follow the best practices and standards for ServiceNow development and ensure the quality and performance of the deliverables. Troubleshoot and resolve issues related to ServiceNow applications and modules, as well as provide support and guidance to end users. Stay updated with the latest ServiceNow releases, features and enhancements and leverage them to improve the existing solutions or create new ones. Provide (technical) leadership to build, motivate, guide, scale, and mentor team members including performance management coaching. Actively participate in daily stand-up meetings Leveraging modern technologies such as cloud capabilities from various platforms to provide efficient solutions. Reusing and scaling components to accommodate future growth and eliminate junk code. Support detailed documentation of systems and features. Act as liaison between external vendors and internal product, business, engineering, and design teams Skills Knowledge and Experience : 8-10 years of experience in ServiceNow development, configuration and administration. Should have good experience in ITSM and CMDB modules . Experience in working with Integration, flow designer, Orchestration, Custom Application Development, OMT, Process Automation, notifications and other ServiceNow modules and functionalities. Experience working with Import Set, transform map, table API and Robust Transform Engine Experience in integrating ServiceNow with other systems and platforms using REST/SOAP APIs, web services, MID server etc.(Basic/OAuth) Experience in working on complex notification logic. Deployment experience. Strong technical leadership and project delivery including via vendors. Knowledge of ITIL processes and frameworks and how they are implemented in ServiceNow. Good understanding of web-based Application Architectures and Application interfaces Proficiency in client side and server side Scripting. Business Rules, Runbook Automation, Workflow development Reusing and scaling components to accommodate future growth. Experience in Jelly Script/HTML/AngularJS and TM Forum Open APIs a plus. Location: IND:AP:Hyderabad / Argus Bldg, Sattva, Knowledge City - Adm: Argus Building, Sattva, Knowledge City

Project Role: ServiceNow (OMT & FSM Modules) Software Test Engineer & Playwright, Selenium with Java & TestRail. Joining Timelines: Immediate Joiner Only. Work Experience: ServiceNow Testing experience of 5 to 10 years in ServiceNow CRM based BSS/OSS testing & experience of Java Selenium/Playwright Automation. Experience in Telecom Domain is MUST. ServiceNow OMT - Order Management for Telecom Module experience is MUST. ServiceNow FSM - Field Service Management experience is MUST. Also having hands-on experience in TestRail Test Management tool is MUST. Experience in Selenium with Java Automation is MUST. Experience in Playwright Automation is MUST. Work location: Hybrid. Graduate or Post-Graduate in Computer Science/ Information Technology/Engineering. Must Have Skills: Must have a minimum of 5 to 10 years of Testing experience in ServiceNow CRM - ServiceNow OMT - Order Management for Telecom & ServiceNow FSM - Field Service Management Experience in TestRail Test Management tool. Experience in Telecom Domain. Experience in Jira Tool - Defect Management. Hands-on-Experience Web UI, API & Mobile App Testing. Experience in ATF. Expertise in ServiceNow platform capabilities (OMT, FSM, GIS, TNI, TSM, TSOM & CMDB). Experience in Selenium with JAVA Automation, Playwright for telecom domain. Experience in ServiceNow Migration Testing & Data Testing. Candidate must have worked on multiple systems/APIs, understanding the technicality and mapping between multiple systems- Integration testing Exposure to working in the Agile Delivery Model. ServiceNow or ISTQB Testing Certification . Job Requirements : Working experience in testing functional Areas ServiceNOW (SNOW) CRM, Service Order Fulfilment (Order Management -OMT),FSM,GIS,TNI,TSM,TSOM & CMDB. ServiceNow Testing (Manual & Automation). Expert in ServiceNow OMT - Order Management for Telecom & ServiceNow FSM - Field Service Management testing. Identifying opportunities for test automation and overseeing the creation and maintenance of automated test scripts using ServiceNOW & Selenium with JAVA/Playwright . Proficient with Web UI, API & Mobile App Testing. Hands-On experience in designing and executing complex test scenarios, test cases, and scripts to validate software functionality, performance, and reliability. The ability to work on multiple projects and set priorities. Establishing and maintaining testing processes, frameworks, and methodologies as per testing standards, guidelines, and best practices across projects. Excellent knowledge on the Software Development Life Cycle (SDLC), Agile and Software Testing Life Cycle (STLC) and Defect Life Cycle. Soft Skills: Hands on analytical, problem solving and debugging skills. Ability to work under pressure. Curiosity and eagerness to work in a collaborative and open team culture. Excellent communication skills and ability to present results in a concise manner to technical & non-technical stakeholders.

Overview ServiceNow Lead Engineer Technology Lead Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration OMT, Flow Designer, Widgets Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB, OMT, Flow Designer) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.