37 Omni Jobs

Project Role : Architecture Assessment Lead Project Role Description : Leads the execution of architecture assessments for all relevant aspects (ex., infrastructure, platform, application, data, and process). Defines the assessment scope and gains client agreement. Leads and describes the discovery assessment and provides the recommendation to address weaknesses and opportunities. Must have skills : Oracle Engagement Cloud - Service Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Architecture Assessment Lead, you will be responsible for leading the execution of architecture assessments across various dimensions, including infrastructure, platform, application, data, and process. Your typical day will involve defining the assessment scope, engaging with clients to gain agreement, conducting discovery assessments, and providing insightful recommendations to address identified weaknesses and opportunities within the architecture landscape. You will collaborate with diverse teams to ensure a comprehensive understanding of the architecture and its alignment with business objectives, ultimately driving improvements and strategic initiatives. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and discussions to gather requirements and insights from stakeholders.- Develop and present detailed reports and recommendations based on assessment findings. Professional & Technical Skills: - Must Have Skills: Proficiency in Oracle Engagement Cloud - Service.- Strong knowledge on Service Request, Account, Contact Management, Omni Channel Routing, Configure Notifications and Chat functionality, Analytics and Knowledge Management, Security Setup, Integrations and Extensions, App composer, Page Composer, Groovy, SLA Configurator, Digital Customer Service, Reports, SOAP/REST APIs- Ability to analyze complex systems and identify areas for improvement.- Familiarity with data governance and management practices. Additional Information:- The candidate should have minimum 7.5 years of experience in Oracle Engagement Cloud - Service.- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education

Job CRM Manager at Titan Company NameTitan Job TitleCRM Manager Job TypeRegular/ Job CategoryJewellery-SMR DepartmentMarketing-Tanishq LocationBengaluru, Karnataka, India Overview: Titan is a leading jewellery brand in India, known for its exquisite designs and quality products. We are currently seeking a highly motivated and experienced CRM Manager to join our Marketing team at Tanishq, a division of Titan. The ideal candidate will have a strong background in customer relationship management and a passion for the jewellery industry. Key Responsibilities: - Develop and implement CRM strategies to increase customer retention and loyalty - Analyze customer data and behavior to identify opportunities for targeted marketing campaigns - Collaborate with cross-functional teams to ensure a seamless customer experience across all touchpoints - Manage and maintain customer databases, ensuring accuracy and completeness of data - Monitor and report on key performance indicators related to customer engagement and retention - Stay updated on industry trends and best practices in CRM to continuously improve our strategies and tactics - Train and mentor team members on CRM processes and tools - Work closely with sales teams to align CRM efforts with business goals and objectives - Develop and manage CRM budget and resources effectively Qualifications: - Bachelor's degree in Marketing, Business Administration, or a related field - Minimum of 5 years of experience in CRM, preferably in the jewellery or luxury goods industry - Strong understanding of customer relationship management principles and strategies - Experience with CRM software and tools, such as Salesforce or HubSpot - Excellent analytical and problem-solving skills - Proven track record of developing and implementing successful CRM campaigns - Strong communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Passion for the jewellery industry and a customer-centric mindset Additional Parameters: - Experience with RP (Retail Planning) is preferred - Knowledge of the Indian jewellery market is a plus - Willingness to travel as needed If you are a driven and results-oriented individual with a passion for CRM and the jewellery industry, we encourage you to apply for this exciting opportunity at Titan. Join our team and be a part of our journey to create unforgettable experiences for our customers. Work Experience Skills: Strong understanding of contact centre operations, omni-channel retail strategies, dialler functionalities and digital technologies etc Proven experience in driving sales and customer engagement across online and offline channels Familiarity with e-commerce platforms, CRM tools, and data analytics tools Excellent project management, communication, and leadership skills Strong analytical mindset with the ability to derive actionable insights from data Experience: 10+ years of experience in tele- sales, customer experience, complaint management, contact centre operations, leading Training & Quality function.

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Machine Learning Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :These roles have many overlapping skills with GENAI Engineers and architects. Description may scaleup/scale down based on expected seniority. Roles & Responsibilities:-Implement generative AI models, identify insights that can be used to drive business decisions. Work closely with multi-functional teams to understand business problems, develop hypotheses, and test those hypotheses with data, collaborating with cross-functional teams to define AI project requirements and objectives, ensuring alignment with overall business goals.-Conducting research to stay up-to-date with the latest advancements in generative AI, machine learning, and deep learning techniques and identify opportunities to integrate them into our products and services.-Optimizing existing generative AI models for improved performance, scalability, and efficiency.-Ensure data quality and accuracy-Leading the design and development of prompt engineering strategies and techniques to optimize the performance and output of our GenAI models.-Implementing cutting-edge NLP techniques and prompt engineering methodologies to enhance the capabilities and efficiency of our GenAI models.-Determining the most effective prompt generation processes and approaches to drive innovation and excellence in the field of AI technology, collaborating with AI researchers and developers-Experience working with cloud based platforms (exampleAWS, Azure or related)-Strong problem-solving and analytical skills-Proficiency in handling various data formats and sources through Omni Channel for Speech and voice applications, part of conversational AI-Prior statistical modelling experience-Demonstrable experience with deep learning algorithms and neural networks-Developing clear and concise documentation, including technical specifications, user guides, and presentations, to communicate complex AI concepts to both technical and non-technical stakeholders.-Contributing to the establishment of best practices and standards for generative AI development within the organization. Professional & Technical Skills: -Must have solid experience developing and implementing generative AI models, with a strong understanding of deep learning techniques such as GPT, VAE, and GANs.-Must be proficient in Python and have experience with machine learning libraries and frameworks such as TensorFlow, PyTorch, or Keras.-Must have strong knowledge of data structures, algorithms, and software engineering principles.-Must be familiar with cloud-based platforms and services, such as AWS, GCP, or Azure.-Need to have experience with natural language processing (NLP) techniques and tools, such as SpaCy, NLTK, or Hugging Face.-Must be familiar with data visualization tools and libraries, such as Matplotlib, Seaborn, or Plotly.-Need to have knowledge of software development methodologies, such as Agile or Scrum.-Possess excellent problem-solving skills, with the ability to think critically and creatively to develop innovative AI solutions. Additional Information:-Must have a degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field. A Ph.D. is highly desirable.-strong communication skills, with the ability to effectively convey complex technical concepts to a diverse audience.-You possess a proactive mindset, with the ability to work independently and collaboratively in a fast-paced, dynamic environment. Qualification 15 years full time education

Template Job Title: Content Management + Senior Manager + Strategy & Consulting Global Network Song Practice Management Level: 06 - Senior Manager Location: Mumbai, Bangalore, Gurgaon, Hyderabad, Chennai, Pune Must have skills: Content Management Systems (CMS), Digital Asset Management (DAM), Omni-channel Content Activation Good to have skills: SEO, Dynamic Creative Optimization (DCO), Marketing Resource Management (MRM) Job Summary :As a Senior Manager in Content Management within the Strategy & Consulting Global Network Song Practice, you will be responsible for defining strategies for implementing and managing content management systems to drive content activation across multiple channels for clients. Your typical day will involve creating content marketing strategies, collaborating with clients and stakeholders, and leading a team of content management specialists. Roles & Responsibilities: Create content marketing strategies and marketing plans for content distribution across all channels and devices. Strategize for content format and templates, SEO optimized content, and execute processes for DCO and landing page optimizations. Gather business requirements and translate them into content platform functional specifications and process flows. Collaborate with clients and Accenture stakeholders to implement DXP, DAM, content platform solutions, and assist in change management and adoption of new tools/processes. Understand and design internal component workflows/processes of DAM/CMS and their integration with remaining marketing components. Evaluate and document business processes, existing workflows, and systems, create requirements for new processes, develop use cases, and manage requirement changes. Develop and manage a team of content management specialists by managing key tasks such as work allocation, time management, project SME support, hiring, training, etc. Drive business development efforts and thought leadership in the content management space. Professional & Technical Skills: Must have skills:Proficiency in Content Management Systems (CMS) and Digital Asset Management (DAM). Strong understanding of content management concepts and principles. Experience in developing and maintaining content management applications. Experience in debugging and troubleshooting content management applications. Experience in working with marketing components such as MRM, workflow management, PIM, MAM, DRM, CMP, CSPs, content editing/development suites, content collaboration tools, hyper personalization tools, multi-channel marketing hubs. Additional Information: The ideal candidate will possess a strong educational background in marketing, journalism, communications, or a related field, along with a proven track record of delivering impactful solutions using content management systems. This position is based at our Mumbai, Bangalore, Gurgaon, Hyderabad, Chennai, Pune office. About Our Company | Accenture Qualification Experience: Minimum 12 years of experience is required Educational Qualification: MBA from a tier 1 institute with preferably a bachelor's degree in marketing, journalism, communications, or a related field

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Machine Learning Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :These roles have many overlapping skills with GENAI Engineers and architects. Description may scaleup/scale down based on expected seniority. Roles & Responsibilities:-Implement generative AI models, identify insights that can be used to drive business decisions. Work closely with multi-functional teams to understand business problems, develop hypotheses, and test those hypotheses with data, collaborating with cross-functional teams to define AI project requirements and objectives, ensuring alignment with overall business goals.-Conducting research to stay up-to-date with the latest advancements in generative AI, machine learning, and deep learning techniques and identify opportunities to integrate them into our products and services.-Optimizing existing generative AI models for improved performance, scalability, and efficiency.-Ensure data quality and accuracy-Leading the design and development of prompt engineering strategies and techniques to optimize the performance and output of our GenAI models.-Implementing cutting-edge NLP techniques and prompt engineering methodologies to enhance the capabilities and efficiency of our GenAI models.-Determining the most effective prompt generation processes and approaches to drive innovation and excellence in the field of AI technology, collaborating with AI researchers and developers-Experience working with cloud based platforms (exampleAWS, Azure or related)-Strong problem-solving and analytical skills-Proficiency in handling various data formats and sources through Omni Channel for Speech and voice applications, part of conversational AI-Prior statistical modelling experience-Demonstrable experience with deep learning algorithms and neural networks-Developing clear and concise documentation, including technical specifications, user guides, and presentations, to communicate complex AI concepts to both technical and non-technical stakeholders.-Contributing to the establishment of best practices and standards for generative AI development within the organization. Professional & Technical Skills: -Must have solid experience developing and implementing generative AI models, with a strong understanding of deep learning techniques such as GPT, VAE, and GANs.-Must be proficient in Python and have experience with machine learning libraries and frameworks such as TensorFlow, PyTorch, or Keras.-Must have strong knowledge of data structures, algorithms, and software engineering principles.-Must be familiar with cloud-based platforms and services, such as AWS, GCP, or Azure.-Need to have experience with natural language processing (NLP) techniques and tools, such as SpaCy, NLTK, or Hugging Face.-Must be familiar with data visualization tools and libraries, such as Matplotlib, Seaborn, or Plotly.-Need to have knowledge of software development methodologies, such as Agile or Scrum.-Possess excellent problem-solving skills, with the ability to think critically and creatively to develop innovative AI solutions. Additional Information:-Must have a degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field. A Ph.D. is highly desirable.-strong communication skills, with the ability to effectively convey complex technical concepts to a diverse audience.-You possess a proactive mindset, with the ability to work independently and collaboratively in a fast-paced, dynamic environment. Qualification 15 years full time education

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do 1+ years of experience in US Retirement Services domain Defined Contributions Managing Institutional contributions/ payroll contributions Alternatively, 1+ years experience in payroll processing (preferred)Remittance file management, Incoming contribution management, Payroll file management, Suspense resolution, Client communication (email and phone), Lockbox managementProcess incoming contributions for assigned clients\transactions. Includes;oManual formatting nonstandard payroll files received (large data), excellent excel skills, data formatting, text to column de-limit. Analytical skills to separate out various contribution sources oSuspense resolution, research and match contributions that dont auto match to a sourceoResolve errors from a remittance file and review reports prior to postingoIndividual contributions - Create deposit TSA/ TPA others, based on contribution received from Lockbox, Wire, ACH, ChequesCommunication:Work with plan administrators and Customer Service Management via email and phone for sending Good Order Notices (GON) and or payroll issues oresolve suspense contributionsEnsures all items are processed and\or resolved in a time. Supports business in audit processes.Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the management.Perform research on all processing irregularities and drive issues to resolutionStrict adherence to non-disclosure of client information by preserving client confidentiality.Research on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with stipulated time Take active participation in process improvements and automation opportunities.Ensure Quality Control standards that have been set are adhered to. What are we looking for Excellent organizational skills with ability identify and prioritize high value/ aging transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Roles and Responsibilities: Bachelors degreeExperience in the US retirement industry Experience using Omni or any other Record Keeping platform (preferred)Open core Night shifts based on business requirementsGood verbal & written communication skills in EnglishGood typing skill and attention to detail.Good time management skillsAbility work independently Qualification Any Graduation

Type : Contract with Client. Experience : 7-12 Years. Must Have Skill : Salesforce Industry Cloud + Vlocity + Omni studio. Location : Pan India. JD. A Salesforce Industry Cloud Vlocity CPQ customization position would typically involve configuring, customizing, and extending Vlocity’s CPQ (Configure, Price, Quote) functionality within the Salesforce Industry Cloud . This would include working with the Enterprise Product Catalog (EPC), managing product versions, defining offer specifications, and implementing custom logic for pricing, discounts, and other sales-related processes.. A Salesforce Industry Cloud Vlocity CPQ customization job description would typically involve configuring, customizing, and extending Vlocity’s CPQ (Configure, Price, Quote) functionality within the Salesforce Industry Cloud . This would include working with the Enterprise Product Catalog (EPC), managing product versions, defining offer specifications, and implementing custom logic for pricing, discounts, and other sales-related processes.. Key Responsibilities. Configuration and Customization:. Configure and customize Vlocity CPQ features within the Salesforce Industry Cloud, ensuring alignment with business requirements.. CPQ Development. Develop custom solutions using Vlocity technologies like DataRaptor, OmniScript, and Integration Procedures to extend CPQ functionality.. Product Catalog Management. Manage the Enterprise Product Catalog (EPC), including defining products, versions, and attributes, and ensuring data consistency.. Pricing And Quote Management. Implement and maintain complex pricing models, discounts, and quote approval processes within Vlocity CPQ.. Order Management. Work with Vlocity Order Management to ensure seamless integration between CPQ and order capture, facilitating efficient order processing.. Testing And Deployment. Develop and execute testing plans, ensuring the stability and performance of CPQ customizations and deployments.. Documentation. Maintain clear and concise documentation for CPQ configurations and custom solutions.. Collaboration. Collaborate with other teams, including sales, product, and IT, to understand business needs and implement effective solutions.. Skills And Experience. Salesforce CPQ: Extensive experience with Salesforce CPQ features and functionalities.. Vlocity: Proven experience with Vlocity technologies, including DataRaptor, OmniScript, and Integration Procedures.. Salesforce Development: Strong Salesforce development skills, including Apex, LWC, and Visualforce.. Configuration and Customization: Ability to configure and customize Salesforce and Vlocity CPQ.. Problem-solving: Strong analytical and problem-solving skills to identify and resolve issues in CPQ configuration and customization.. Communication: Excellent communication skills to effectively collaborate with various stakeholders.. Optional Skills. Vlocity Certification: Vlocity CPQ certifications (e.g., Salesforce CPQ Specialist).. Communications Cloud Knowledge: Experience with Salesforce Communications Cloud and its modules.. Industry-specific knowledge: Knowledge of specific industries served by Salesforce Communications Cloud (e.g., telecom, media, utilities).. Apply Now. Click Here to Apply. Apply for this position. Full Name *. Email *. Phone *. Cover Letter *. Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx. By using this form you agree with the storage and handling of your data by this website. *. Show more Show less

Back. SAP S/4HANA Retail Implementation & Configuration. Collaborate with cross-functional teams to gather retail business requirements and translate them into SAP S/4HANA Retail solutions.. Configure, customize, and implement SAP S/4HANA Retail functionalities such as Master Data (Articles, Sites, Assortments), Pricing, Promotions, Listing, B2B and B2C Sales, Delivery Fulfillment, POS outbound/Inbound, POSDM functions, Advanced ATP, Assortment list, Credit FSCM, Procurement, EDI, Stock transfer processing, consignment Retail processing and Replenishment.. Conduct thorough testing and validation of SAP solutions to ensure business alignment and usability.. Retail Master Data & Assortment Planning. Manage and configure SAP Retail Master Data (Articles, Site, Merchandise Category, Listing, and Assortments, Assortment list). Ensure proper assortment planning and listing control for effective merchandising and store operations.. Pricing & Promotions Management. Define and maintain pricing structures, markdowns, and promotional strategies using SAP Retail Pricing.. Ensure consistent pricing and discount structures across omni channel platforms.. POS Integration. Design and optimize Point-of-Sale (POS) integration with SAP S/4HANA for real-time sales data processing and POS Master data Outbound processing.. Understand the POS Data management of transaction processing in PIPE.. Inventory & Replenishment Planning. Work on SAP Retail Inventory Management to optimize stock levels including special stocks, availability, and stock valuation.. Configure and support SAP Replenishment processes for efficient stock distribution across retail stores.. Order Management And Fulfillment. Design and optimize order management processes within SAP SD, considering telecom retail industry best practices.. Streamline order-to-cash processes, including pricing, availability checks, delivery, and invoicing. Monitor order status and troubleshoot any issues related to order processing and fulfillment.. Have In-depth knowledge of Advanced ATP functions, BRF+ and ODP.. Have Hand on Experience on the SAP FIORI analytical app sales overview, Sales management and understand the complexity.. Omni-Channel & E-Commerce Integration. Integrate SAP S/4HANA with E-Commerce platforms, SAP Hybris, and digital sales channels.. Ensure smooth order fulfillment between stores, warehouses, and digital storefronts.. Procurement & Supply Chain Integration. Configure Purchase Orders (POs), Stock Transfers (STOs), and Vendor Management processes in SAP MM & SAP Retail.. Collaborate with suppliers and logistics teams to enhance procurement efficiency.. Reporting & Analytics (SAP BI & Fiori Apps). Understand SAP Fiori, Embedded Analytics to provide insights into sales trends, stock movements, and profitability.. Analyze data to identify operational inefficiencies and process improvements.. User Training & Post-Go-Live Support. Conduct training sessions to educate end-users on SAP Retail functionalities and best practices.. Provide post-go-live support, troubleshooting, and issue resolution for SAP Retail processes.. Essential Skills / Competencies. Education: Bachelor of computer engineering. Experience: Minimum 7+ years of experience as an SAP Retail Consultant.. Expertise. Minimum 7+ years of hands-on experience as an SAP Retail Consultant, with expertise in SAP S/4HANA Retail functionalities and POS integration.. Must have been part of at least one full-cycle SAP S/4HANA implementation, including writing Blueprint documents.. Strong functional knowledge of SAP S/4HANA Retail, with expertise in:. OMNI Sales processes. Inventory Management. SAP FIORI. Replenishment Planning. Store Operations. Proven experience in SAP Retail and POS integration, ensuring seamless communication between in-store systems and SAP backend.. Ability to debug SAP programs and possess technical knowledge to analyze and troubleshoot issues effectively.. Strong ABAP skills to analyze the code, and write expert routines. Proactively involved in design discussions, ensuring that business needs are accurately translated into SAP solutions.. Strong ability to collaborate across cross-functional teams, including IT, Business, and Store Operations.. Excellent analytical and problem-solving skills, with the ability to anticipate challenges and recommend solutions proactively.. What We Offer. Competitive salaries and comprehensive health benefits. Flexible work hours and remote work options.. Professional development and training opportunities.. A supportive and inclusive work environment. Show more Show less

Role Overview We are seeking a skilled Salesforce Developer with 45 years of experience in development and administration on the Force, platform The ideal candidate will have expertise in: #Skills Salesforce Developer 4-5 experience in Development and Administration on force, platform including analysis, modeling, design, coding, testing, Experience in Apex classes, Triggers, Controllers &Controller Extensions, Components, Test Methods, Application Design and Development on Multi tenant Force, platform, Experience on Lightening Component Application and Events creation using LWC, Exposure to building rest API's, Experience on ACH integration with Salesforce applications And Omni Studio

Position: Sr. Salesforce QA with Omnistudio Exp Location: Hyderabad/Chennai/Bangalore/Pune/Gurgaon/Noida/Mumbai Manual Testing Exp is enough, Automation Exp will be added Advantage Salesforce Health Cloud Exp is must Omnistudio Exp is must Salesforce Admin Certification Required Immediate candidates preferred

Capgemini Invent Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build whats next for their businesses. Your Role Client Engagement & Advisory: Partner with clients to understand their business goals, CX challenges, and data needs. Provide strategic recommendations on how to leverage data to enhance customer engagement, satisfaction, and retention. Data Strategy Development: Design comprehensive data strategies tailored to client objectives, including customer segmentation, predictive modelling, and personalization. Define KPIs and metrics to measure the success of CX initiatives. Data Analysis & Insights: Analyze structured and unstructured data to derive actionable insights. Leverage advanced analytics techniques, including machine learning and AI, to identify trends and opportunities. Solution Design & Implementation: Collaborate with technical teams to design and implement data platforms, dashboards, and analytics solutions. Drive the implementation of customer data platforms (CDPs), marketing automation tools, and analytics systems. Stakeholder Management: Act as a trusted advisor to business stakeholders. Present findings, recommendations, and reports in a clear, compelling manner Your Profile 8-10 years of experience in data analytics, data strategy, or consulting roles, with a focus on customer experience, marketing, or business transformation. Minimum of 5-8 years of experience in omni-channel marketing, data analytics, or marketing automation implementation, with at least 2 years in a consulting role. 3+ years of experience in marketing orchestration, preferably with hands-on experience using marketing automation platforms (e.g., Salesforce Marketing Cloud, Adobe Campaign, Braze, Marketo, etc.) and leveraging customer data for personalized, cross-channel campaigns. Bachelors degree in data science, Business Analytics, Computer Science, Marketing, or related fields. Masters degree preferable. Technical Skills: Proficiency in analytics tools (e.g., Python, R, SQL). Familiarity with visualization tools (e.g., Tableau, Power BI). Experience implementing CDP tools (Salesforce CDP, Adobe CDP, Segment etc) Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus. Data Analytics Data modelling Digital Marketing Digital Technology Consulting Data-Driven Marketing Proven track record of contributing to client engagements and delivering data-driven solutions. Strong communication, problem-solving, and interpersonal skills. What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion

Job Title - GN - SONG - MT Industry-High Tech- Senior Manager Management Level :6 Senior Manager Location:Gurgaon, Mumbai, Bangalore, Gurgaon, Pune, Chennai, Hyderabad Must have skills: Data driven marketing, Omni-channel marketing, Generative AI, Marketing Technology, Growth marketing Good to have skills:Marketing Job Summary : We are looking for a dynamic and analytical professional to join our Strategy & Consulting practice focused on the High Tech industry . In this client-facing role, you will help some of the worlds most innovative technology companies solve their most complex business challenges and capitalize on emerging opportunities. Youll work at the intersection of strategy, technology, and operationspartnering with clients to develop actionable strategies that deliver real business value. Roles & Responsibilities: Lead or support strategic consulting engagements for high tech clients, including market entry, product strategy, operating model design, and digital transformation. Work on client engagements focused on digital transformation, marketing transformation, operating model redesign, growth strategy and market expansion strategy, and innovation within the high tech industry. Conduct primary and secondary research, financial and business analysis, and benchmarking to support strategic recommendations. Collaborate with client stakeholders, internal teams, and senior leadership to co-create strategies and transformation roadmaps. Translate complex business issues into clear problem statements and actionable insights. Support or lead the development of client deliverables including presentations, models, and strategic frameworks. Stay ahead of emerging trends in the high tech sector, including AI/GenAI, cloud,SaaS, and platform-based business models. Contribute to business development efforts by preparing proposals, thought leadership, and client pitches. Provide solutions for complex client problems across marketing areas, providing subject matter expertise on high tech industry. Build relationships with key client decision-makers and act as a trusted advisor on all aspects of marketing strategy. Manage projects - plan, execute, and deliver them successfully. This includes managing timelines, budgets, resources, and coordinating cross-functional teams. Lead business development efforts, develop proposal responses, build marketing assets and accelerators, POVs for Hi-Tech industry. Work in a team of seasoned professionals & use relevant tools to develop business cases, strategic assessments, published written materials. Key Skills: Strong understanding of one or more high tech domains:enterprise software, consumer electronics, telecom, cloud, AI, GenAI Excellent problem-solving skills, business acumen, and a structured thinking approach. Outstanding written and verbal communication skills, with a knack for executive storytelling and slide creation (PowerPoint, Miro, etc.).Strong understanding of key marketing value levers, metrics. An understanding of the various avenues available to drive innovative user experiences. A fundamental understanding of the functioning of a marketing technologies and how they enable marketing strategies Strong project management skills to be able to motivate a team and make them in line with the strategic goals of a project. Strong analytical skills to bring clarity to complex issues and gather data-driven insights. Ability to effectively team with others in a large, global organization. Excellent communication, interpersonal skills, and presentation skills with an aptitude for compelling storytelling An ability to communicate actionable insights, trends and measure performance. In addition, to excel at the role, you will also need to have. An ability to work with the leadership to support business development and thought leadership. Be adept at working in a fast-paced dynamic environment both on offshore and onshore locations. Strong communication and presentation skills to share the perfect pitch with key stakeholders. Strong client handling skills to develop, manage and deepen relationships with key stakeholders. Team building skills to collaborate, work and motivate teams with diverse skills and experience to achieve goals. Possess strong leadership skills along with strong communication, problem solving, organizational and delegation skills to nurture and inspire team members. Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture Qualification Experience: Overall experience of 10+ years in leading the development of transformative marketing strategies or leading marketing teams to execute integrated marketing plans Proven experience managing large-scale strategic engagements and senior client relationships. Strong network and understanding of high tech sub-sectors (e.g., SaaS, cloud, semiconductors, consumer tech, or enterprise platforms). Demonstrated track record in business development and revenue growth. Experience in working with C-suite level within existing organization / client organizations. Educational Qualification: MBA from a tier 1 institute is preferred with bachelors degree in marketing, journalism, communications, or a related field

Job Title :Content Strategy and Activation + Senior Manager + Strategy & Consulting Global Network Song Management Level :07 - Senior Manager Location :Mumbai, Bangalore, Gurgaon, Hyderabad, Pune or Chennai offices Must have skills :Content Strategy, Data Driven Marketing, Omni-Channel Marketing Activation Good to have skills :SEO, DCO, Social Listening, Influencer Marketing, Native Content Marketing, UGC Strategy Job Summary As a Content Strategy and Activation Senior Manager, you will be responsible for creating, owning, and driving the content strategy and activation agenda for the clients. Your typical day will involve working with the client team, analyzing consumer personas and market/competitors, and developing solutions to meet business requirements. Roles & Responsibilities Define the overall content strategy and activation agenda for the client, in collaboration with the client team and other project stakeholders. Conduct research and analysis on consumer personas and market/competitors and develop and lead the content marketing strategy and execution across channels. Manage a team of brand strategists, content strategists, copywriters, content writers, graphic designers, and senior creative leaders to implement the strategy and deliver business outcomes for the client. Create content marketing strategies and marketing plans for content distribution across all channels (including owned and paid media) and devices and create roadmap for required tech architecture, ROI measurement for content efforts. Design and execute processes for DCO (Dynamic creative optimization), landing page optimizations to scale the traffic and leads from organic search. Use data/insights for informed content decisions, measure results, and identify opportunities for audience and traffic growth. Measure and report on the effectiveness of the content marketing programs. Define, implement, and optimize SEO strategies (on-page and off-page). Manage projects to plan, execute, and deliver content initiatives successfully. This includes managing timelines, budgets, resources, and coordinating cross-functional teams. Build relationships with key client decision-makers and act as a trusted advisor on all aspects of brand and creative strategy. Work in a team of seasoned professionals using relevant tools to develop business cases, strategic assessments, and published written materials. Drive business development efforts and thought leadership in the content strategy, content supply chain, and digital marketing space. Understand content management systems like AEM, Sitecore, etc. Professional & Technical Skills Proficiency in Content Strategy, Data Driven Marketing, Omni-Channel Marketing Activation Strong understanding of Marketing, Digital Marketing, and branding fundamentals Ability to devise customer personas and map them to user journeys Familiarity with content strategy frameworks like Hero-Hub-Hygiene Knowledge of Influencer Marketing, Native Content Marketing, UGC Strategy Experience using Social Listening tools to tailor content strategy Understanding of digital metrics (reach, impressions, engagement rate, etc.) Ability to tailor content based on channel data insights Understanding of copy, content, design, and E2E content supply chain Awareness of content trends across social platforms Experience collaborating with creative teams and performance marketing Knowledge of SEO, keyword research, and CMS platforms Strong storytelling and leadership skills Adaptability to new digital technologies Additional Information Strong educational background and proven track record in content strategy and activation Experience working across industries and with senior stakeholders Ability to lead teams across geographies and skill sets This position is based at our Mumbai, Bangalore, Gurgaon, Hyderabad, Pune or Chennai offices About Our Company |https://www.accenture.com/in-en/careers Qualification Experience :Minimum 12 year(s) of experience is required Educational Qualification :MBA from a tier 1 institute with preferably bachelors degree in marketing, journalism, communications, or a related field

Job Title - (Nice cxone) + (Level 9- Consultant) +( S&C GN) Management Level: 9-Team Lead/Consultant Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must-have skills: Nice cxone, contact center, nice, cxone Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Use understanding of contact center framework- Work in high-paced and complex projects along with understanding industry specific customer service processes, operations and functional needs of the project. Deploy customer service concepts and contact center skills: Manage stakeholder expectations and engage in resolving issues and risks for the success of the project Design and deliver customer interaction solutions across: Apply across various interaction channels (IVR, web, email, chat, SMS, Social Media etc...) Apply leading-edge expertise in implementing omni-channel/multichannel applications :Experience across IVR, Callback, Web, Email, Chat, SMS, Social Media etc. contact center applications using dev tools e.g., Designer Maximize understanding of CC Framework: Deep dive into integration with internal and external components, API integrations, understanding of Java and Webservices. Use deep knowledge of multiple self-service and speech recognition vendors offerings: Knowledge of both real-time and historical reporting and analytics, managing routing rules, conversational & contextual services, back-office workload distribution, agent desktop applications. Bring your best skills forward to excel at the role: Sound and expert understanding of Contact Center solutions: Components both for on premise and cloud solution types, in depth experience in designing and implementing key business processes in the domain of Customer Services Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 4-8 years Educational Qualification: Engineering Degree or MBA from a tier 1 institute

Position Overview: We are seeking a dynamic and experienced Business Consultant to join our consulting team focused on the group benefit and retirement, specifically catering to US group benefit, group insurance and retirement clients. The ideal candidate will possess 3 to 8 years of relevant experience for Senior level a strong understanding of the insurance industry, and exceptional consulting skills. This is a full-time position that offers the opportunity to work on impactful projects and drive value for our clients. Key Responsibilities: Lead and manage consulting projects for US group benefit and retirement clients, ensuring timely delivery and high-quality outcomes. Collaborate with cross-functional teams to analyze client needs, develop tailored solutions, and implement best practices. Conduct market research and competitive analysis to identify trends and opportunities within the insurance sector. Develop and present comprehensive reports and recommendations to clients, showcasing insights and actionable strategies. Build and maintain strong relationships with clients, understanding their business challenges and providing expert guidance. Mentor and support junior consultants, fostering a collaborative and growth-oriented team environment. Stay updated on industry developments, regulatory changes, and emerging trends to provide informed consulting services. Qualifications: Full-time MBA from a reputable institution. 3 to 8 years of experience in business consulting, with a focus on the insurance sector, particularly group benefits and retirement. Strong domain knowledge of insurance process, products, regulations, and market dynamics. Proven consulting skills, including project management, analytical thinking, and problem-solving abilities. Excellent communication and presentation skills, with the ability to convey complex information clearly and persuasively. Demonstrated ability to work collaboratively in a team-oriented environment and manage multiple projects simultaneously. Strong client management skills, with a focus on building lasting relationships and delivering exceptional service.

Roles & Responsibilities: - Lead the design and development of Salesforce solutions, including integration with other systems and customization of Salesforce applications. - Collaborate with cross-functional teams to identify business requirements and translate them into technical solutions. - Provide technical guidance and mentorship to development teams, ensuring adherence to best practices and standards. - Stay updated with the latest advancements in Salesforce technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce - Strong understanding of Salesforce development best practices and standards. - Experience with Salesforce integration with other systems. - Experience with Salesforce customization of applications. - Experience with Salesforce Lightning and Apex programming languages. Location- Pan India Email me- maya@mounttalent.com

About us: As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target s global team and has more than 4,000 team members supporting the company s global strategy and operations. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win Position Overview: As a Sr. Media Analyst, you will be a subject matter expert in programmatic media buying leading end-to-end programmatic engagements, actively managing advertiser s budget and media performance across operated and owned and programmatic placements. You will own and manage the complete programmatic campaign life-cycle inclusive of implementing the programmatic media strategy, conducting continuous audience and media research, executing programmatic buys, creating performance reports and implementing optimizations. You will also create, activate and manage campaigns across DSPs and maintain a deep understanding of campaign management and optimization strategies along with providing detailed account analysis and campaign updates on an ongoing basis to ensure that we are delivering performance for advertisers goals. Performing evaluation of inventory sources, data, analytics solutions and technology platforms options in marketplace and develop roadmaps to help clients establish and achieve their programmatic media objective would be integral to the role. You will also lead consultative engagements by collaborating with internal stake-holders, our advertisers and their marketing agencies to contribute to the strategic insights. Being a thought leader by staying ahead of industry trends and sharing knowledge and best practices with the wider teams would be beneficial to the role. Responsibilities Must have a background working with Trading Desks, Desktop and/or Mobile digital media planning/buying tools, DSPs, SSPs, or Exchanges Have a core operational understanding of critical programmatic campaign components such asbrand safety guidelines, ad viewability, and filtering for suspicious and/or fraudulent media activity Be extremely detail-oriented, have the ability to prioritize and manage time efficiently among multiple client campaigns and daily tasks, and be able to work effectively under pressure Engage consistently with the partners & stakeholders to better understand their needs and drive solutions based on those needs Responsible for the overall category delivery pacing & performance. Accountable for the MOM overall category operational health rate which includes, KPI, error free execution, incremental sales, upsell revenue etc., Work in alliance with all team members and thereby bring in consistency with performance for the top / critical account of the category Involve actively in category specific practices discussion with manager and contribute towards process improvisation Participate in training & development planning program for new hires. As SME, will be the first point of contact for the partners and stake holders for any trading related queries which includes process, QA, platform troubleshooting etc., Willing to work on extended business projects in collaboration with other marketing / digital team About You: Minimum of Bachelor's degree or higher in marketing, economics, or technical specialty Minimum 8-10 years of experience digital / programmatic marketing Minimum of 3-5 years of experience buying and actively optimizing programmatic media campaigns using major DSPs. Team player and keen to share knowledge with the peers, contributes/respects own ideas and those of others equally. Solid understanding of the omni channel paid media practices to create a cohesive, customized programs for the customer. Experience with media planning and forecasting across an entire digital media program. Ability to manage multiple responsibilities in a fast paced environment. Previous experience managing large media accounts at a paid media agency. Passionate about media, data, analytics and technology. Experience in understanding & performing advanced analytics on digital data sources (e.g., digital analytics data, digital advertising data, DMP data, audience data, social data, search data, etc. Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits

Role & responsibilities . Deep knowledge of Salesforce setup and configuration (Sales & Service Cloud, CPQ, Experience Cloud, API,) Familiarity with data management tools Strong analytical and problem-solving skills Understanding of Salesforce best practices, capabilities and limitations Salesforce Certified Administrator Maintaining and optimizing the Salesforce platform. Preferred candidate profile Bachelors degree in IT. Should have in-depth expertise in Salesforce programming Should have a minimum of 5 years of professional experience as a Senior Salesforce Developer and Administrator Ensuring IT meets the evolving needs of the organization Ability to collaborate with various departments to translate business requirements into effective Salesforce solutions. The ideal candidate will possess strong technical expertise, problem-solving skills. Having good communication skills and the ability to develop and implement complex technical solutions in a team Having very good knowledge of written and spoken English, as an international company, internal communication is also in English

Greetings from V2SOFT Role : Salesforce Developer Experience : 8 - 14 Years Location : Remote Skill - Salesforce Development, Apex, LWC, Vlocity, Omniscript Role & responsibilities Proven experience developing custom solutions using Salesforce Experience Cloud, including Community Builder, Lightning Web Components (LWC), and Salesforce CMS. Building complex and reusable components in Vlocity. Optimize and improve the overall runtime of Omniscripts, DataRaptors and Vlocity Integration Procedures using best practices. Strong understanding of Salesforce platform capabilities, including data model, security model, and declarative features. Proficiency in web technologies such as HTML, CSS, JavaScript, and RESTful APIs. Salesforce certifications Copado certifications: COPADO - Fundamentals I & II Interested Candidates can send your updated resume to : kkumarpn@v2soft.com Regards Kiran

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Machine Learning Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :These roles have many overlapping skills with GENAI Engineers and architects. Description may scaleup/scale down based on expected seniority. Roles & Responsibilities:-Implement generative AI models, identify insights that can be used to drive business decisions. Work closely with multi-functional teams to understand business problems, develop hypotheses, and test those hypotheses with data, collaborating with cross-functional teams to define AI project requirements and objectives, ensuring alignment with overall business goals.-Conducting research to stay up-to-date with the latest advancements in generative AI, machine learning, and deep learning techniques and identify opportunities to integrate them into our products and services.-Optimizing existing generative AI models for improved performance, scalability, and efficiency.-Ensure data quality and accuracy-Leading the design and development of prompt engineering strategies and techniques to optimize the performance and output of our GenAI models.-Implementing cutting-edge NLP techniques and prompt engineering methodologies to enhance the capabilities and efficiency of our GenAI models.-Determining the most effective prompt generation processes and approaches to drive innovation and excellence in the field of AI technology, collaborating with AI researchers and developers-Experience working with cloud based platforms (example:AWS, Azure or related)-Strong problem-solving and analytical skills-Proficiency in handling various data formats and sources through Omni Channel for Speech and voice applications, part of conversational AI-Prior statistical modelling experience-Demonstrable experience with deep learning algorithms and neural networks-Developing clear and concise documentation, including technical specifications, user guides, and presentations, to communicate complex AI concepts to both technical and non-technical stakeholders.-Contributing to the establishment of best practices and standards for generative AI development within the organization. Professional & Technical Skills:-Must have solid experience developing and implementing generative AI models, with a strong understanding of deep learning techniques such as GPT, VAE, and GANs.-Must be proficient in Python and have experience with machine learning libraries and frameworks such as TensorFlow, PyTorch, or Keras.-Must have strong knowledge of data structures, algorithms, and software engineering principles.-Must be familiar with cloud-based platforms and services, such as AWS, GCP, or Azure.-Need to have experience with natural language processing (NLP) techniques and tools, such as SpaCy, NLTK, or Hugging Face.-Must be familiar with data visualization tools and libraries, such as Matplotlib, Seaborn, or Plotly.-Need to have knowledge of software development methodologies, such as Agile or Scrum.-Possess excellent problem-solving skills, with the ability to think critically and creatively to develop innovative AI solutions. Additional Information:-Must have a degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field. A Ph.D. is highly desirable.-strong communication skills, with the ability to effectively convey complex technical concepts to a diverse audience.-You possess a proactive mindset, with the ability to work independently and collaboratively in a fast-paced, dynamic environment. Additional Information: The candidate should have a minimum of 5 years of real time experience in Machine Learning. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Machine Learning Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :These roles have many overlapping skills with GENAI Engineers and architects. Description may scaleup/scale down based on expected seniority. Roles & Responsibilities:-Implement generative AI models, identify insights that can be used to drive business decisions. Work closely with multi-functional teams to understand business problems, develop hypotheses, and test those hypotheses with data, collaborating with cross-functional teams to define AI project requirements and objectives, ensuring alignment with overall business goals.-Conducting research to stay up-to-date with the latest advancements in generative AI, machine learning, and deep learning techniques and identify opportunities to integrate them into our products and services.-Optimizing existing generative AI models for improved performance, scalability, and efficiency.-Ensure data quality and accuracy-Leading the design and development of prompt engineering strategies and techniques to optimize the performance and output of our GenAI models.-Implementing cutting-edge NLP techniques and prompt engineering methodologies to enhance the capabilities and efficiency of our GenAI models.-Determining the most effective prompt generation processes and approaches to drive innovation and excellence in the field of AI technology, collaborating with AI researchers and developers-Experience working with cloud based platforms (example:AWS, Azure or related)-Strong problem-solving and analytical skills-Proficiency in handling various data formats and sources through Omni Channel for Speech and voice applications, part of conversational AI-Prior statistical modelling experience-Demonstrable experience with deep learning algorithms and neural networks-Developing clear and concise documentation, including technical specifications, user guides, and presentations, to communicate complex AI concepts to both technical and non-technical stakeholders.-Contributing to the establishment of best practices and standards for generative AI development within the organization. Professional & Technical Skills: -Must have solid experience developing and implementing generative AI models, with a strong understanding of deep learning techniques such as GPT, VAE, and GANs.-Must be proficient in Python and have experience with machine learning libraries and frameworks such as TensorFlow, PyTorch, or Keras.-Must have strong knowledge of data structures, algorithms, and software engineering principles.-Must be familiar with cloud-based platforms and services, such as AWS, GCP, or Azure.-Need to have experience with natural language processing (NLP) techniques and tools, such as SpaCy, NLTK, or Hugging Face.-Must be familiar with data visualization tools and libraries, such as Matplotlib, Seaborn, or Plotly.-Need to have knowledge of software development methodologies, such as Agile or Scrum.-Possess excellent problem-solving skills, with the ability to think critically and creatively to develop innovative AI solutions. Additional Information:-Must have a degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field. A Ph.D. is highly desirable.-strong communication skills, with the ability to effectively convey complex technical concepts to a diverse audience.-You possess a proactive mindset, with the ability to work independently and collaboratively in a fast-paced, dynamic environment. Additional Information: The candidate should have a minimum of 5 years of real time experience in Machine Learning. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Machine Learning Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :These roles have many overlapping skills with GENAI Engineers and architects. Description may scaleup/scale down based on expected seniority. Roles & Responsibilities:-Implement generative AI models, identify insights that can be used to drive business decisions. Work closely with multi-functional teams to understand business problems, develop hypotheses, and test those hypotheses with data, collaborating with cross-functional teams to define AI project requirements and objectives, ensuring alignment with overall business goals.-Conducting research to stay up-to-date with the latest advancements in generative AI, machine learning, and deep learning techniques and identify opportunities to integrate them into our products and services.-Optimizing existing generative AI models for improved performance, scalability, and efficiency.-Ensure data quality and accuracy-Leading the design and development of prompt engineering strategies and techniques to optimize the performance and output of our GenAI models.-Implementing cutting-edge NLP techniques and prompt engineering methodologies to enhance the capabilities and efficiency of our GenAI models.-Determining the most effective prompt generation processes and approaches to drive innovation and excellence in the field of AI technology, collaborating with AI researchers and developers-Experience working with cloud based platforms (example:AWS, Azure or related)-Strong problem-solving and analytical skills-Proficiency in handling various data formats and sources through Omni Channel for Speech and voice applications, part of conversational AI-Prior statistical modelling experience-Demonstrable experience with deep learning algorithms and neural networks-Developing clear and concise documentation, including technical specifications, user guides, and presentations, to communicate complex AI concepts to both technical and non-technical stakeholders.-Contributing to the establishment of best practices and standards for generative AI development within the organization. Professional & Technical Skills:-Must have solid experience developing and implementing generative AI models, with a strong understanding of deep learning techniques such as GPT, VAE, and GANs.-Must be proficient in Python and have experience with machine learning libraries and frameworks such as TensorFlow, PyTorch, or Keras.-Must have strong knowledge of data structures, algorithms, and software engineering principles.-Must be familiar with cloud-based platforms and services, such as AWS, GCP, or Azure.-Need to have experience with natural language processing (NLP) techniques and tools, such as SpaCy, NLTK, or Hugging Face.-Must be familiar with data visualization tools and libraries, such as Matplotlib, Seaborn, or Plotly.-Need to have knowledge of software development methodologies, such as Agile or Scrum.-Possess excellent problem-solving skills, with the ability to think critically and creatively to develop innovative AI solutions. Additional Information:-Must have a degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field. A Ph.D. is highly desirable.-strong communication skills, with the ability to effectively convey complex technical concepts to a diverse audience.-You possess a proactive mindset, with the ability to work independently and collaboratively in a fast-paced, dynamic environment. Additional Information: The candidate should have a minimum of 5 years of real time experience in Machine Learning. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Machine Learning Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :These roles have many overlapping skills with GENAI Engineers and architects. Description may scaleup/scale down based on expected seniority. Roles & Responsibilities:-Implement generative AI models, identify insights that can be used to drive business decisions. Work closely with multi-functional teams to understand business problems, develop hypotheses, and test those hypotheses with data, collaborating with cross-functional teams to define AI project requirements and objectives, ensuring alignment with overall business goals.-Conducting research to stay up-to-date with the latest advancements in generative AI, machine learning, and deep learning techniques and identify opportunities to integrate them into our products and services.-Optimizing existing generative AI models for improved performance, scalability, and efficiency.-Ensure data quality and accuracy-Leading the design and development of prompt engineering strategies and techniques to optimize the performance and output of our GenAI models.-Implementing cutting-edge NLP techniques and prompt engineering methodologies to enhance the capabilities and efficiency of our GenAI models.-Determining the most effective prompt generation processes and approaches to drive innovation and excellence in the field of AI technology, collaborating with AI researchers and developers-Experience working with cloud based platforms (exampleAWS, Azure or related)-Strong problem-solving and analytical skills-Proficiency in handling various data formats and sources through Omni Channel for Speech and voice applications, part of conversational AI-Prior statistical modelling experience-Demonstrable experience with deep learning algorithms and neural networks-Developing clear and concise documentation, including technical specifications, user guides, and presentations, to communicate complex AI concepts to both technical and non-technical stakeholders.-Contributing to the establishment of best practices and standards for generative AI development within the organization. Professional & Technical Skills: -Must have solid experience developing and implementing generative AI models, with a strong understanding of deep learning techniques such as GPT, VAE, and GANs.-Must be proficient in Python and have experience with machine learning libraries and frameworks such as TensorFlow, PyTorch, or Keras.-Must have strong knowledge of data structures, algorithms, and software engineering principles.-Must be familiar with cloud-based platforms and services, such as AWS, GCP, or Azure.-Need to have experience with natural language processing (NLP) techniques and tools, such as SpaCy, NLTK, or Hugging Face.-Must be familiar with data visualization tools and libraries, such as Matplotlib, Seaborn, or Plotly.-Need to have knowledge of software development methodologies, such as Agile or Scrum.-Possess excellent problem-solving skills, with the ability to think critically and creatively to develop innovative AI solutions. Additional Information:-Must have a degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field. A Ph.D. is highly desirable.-strong communication skills, with the ability to effectively convey complex technical concepts to a diverse audience.-You possess a proactive mindset, with the ability to work independently and collaboratively in a fast-paced, dynamic environment. Additional Information: The candidate should have a minimum of 5 years of real time experience in Machine Learning. A 15 years full time education is required. Qualifications 15 years full time education

Roles & responsibilities: Proven experience as a Salesforce Senior Developer/Lead/ Architect ( 8+ years hands-on experience on Salesforce platform with a focus on Sales and Service Cloud. Strong proficiency in Apex coding, Lightning Web Components (LWC), Vlocity, Trigger frameworks, Data Visibility (record type, layout, Lightning page), Automation process, Security Model (profiles permission set sharing settings) and Omni Studio. Experience with Salesforce integration using REST, SOAP, and other technologies. Familiarity with CI/CD and DevOps practices ; Copado experience is a plus. Salesforce certifications such as Certified Application Architect or Certified System Architect are highly desirable . Working with the Salesforce Architecture and Design: Lead the design and architecture of Salesforce solutions, ensuring alignment with business objectives and scalability . Collaborate with stakeholders to gather requirements and translate them into technical specifications. Sales and Service Cloud Expertise: Demonstrate expertise in configuring and optimizing Sales and Service Cloud functionalities to enhance user experience. Provide guidance on best practices for implementing Sales and Service Cloud solutions. Excellent communication and leadership skills. Team Leadership and Collaboration: Role & responsibilities Preferred candidate profile

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Machine Learning Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :These roles have many overlapping skills with GENAI Engineers and architects. Description may scaleup/scale down based on expected seniority. Roles & Responsibilities:-Implement generative AI models, identify insights that can be used to drive business decisions. Work closely with multi-functional teams to understand business problems, develop hypotheses, and test those hypotheses with data, collaborating with cross-functional teams to define AI project requirements and objectives, ensuring alignment with overall business goals.-Conducting research to stay up-to-date with the latest advancements in generative AI, machine learning, and deep learning techniques and identify opportunities to integrate them into our products and services.-Optimizing existing generative AI models for improved performance, scalability, and efficiency.-Ensure data quality and accuracy-Leading the design and development of prompt engineering strategies and techniques to optimize the performance and output of our GenAI models.-Implementing cutting-edge NLP techniques and prompt engineering methodologies to enhance the capabilities and efficiency of our GenAI models.-Determining the most effective prompt generation processes and approaches to drive innovation and excellence in the field of AI technology, collaborating with AI researchers and developers-Experience working with cloud based platforms (example:AWS, Azure or related)-Strong problem-solving and analytical skills-Proficiency in handling various data formats and sources through Omni Channel for Speech and voice applications, part of conversational AI-Prior statistical modelling experience-Demonstrable experience with deep learning algorithms and neural networks-Developing clear and concise documentation, including technical specifications, user guides, and presentations, to communicate complex AI concepts to both technical and non-technical stakeholders.-Contributing to the establishment of best practices and standards for generative AI development within the organization. Professional & Technical Skills:-Must have solid experience developing and implementing generative AI models, with a strong understanding of deep learning techniques such as GPT, VAE, and GANs.-Must be proficient in Python and have experience with machine learning libraries and frameworks such as TensorFlow, PyTorch, or Keras.-Must have strong knowledge of data structures, algorithms, and software engineering principles.-Must be familiar with cloud-based platforms and services, such as AWS, GCP, or Azure.-Need to have experience with natural language processing (NLP) techniques and tools, such as SpaCy, NLTK, or Hugging Face.-Must be familiar with data visualization tools and libraries, such as Matplotlib, Seaborn, or Plotly.-Need to have knowledge of software development methodologies, such as Agile or Scrum.-Possess excellent problem-solving skills, with the ability to think critically and creatively to develop innovative AI solutions. Additional Information:-Must have a degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field. A Ph.D. is highly desirable.-strong communication skills, with the ability to effectively convey complex technical concepts to a diverse audience.-You possess a proactive mindset, with the ability to work independently and collaboratively in a fast-paced, dynamic environment. Qualifications 15 years full time education