Officer (Reference Data Services Analyst)

The Reference Data Services Analyst 1 role is a trainee professional position that requires a solid understanding of Corporate Action and Asset Servicing procedures and systems. You should have a basic grasp of the fundamental concepts and principles that underpin the role. It is essential to comprehend how your team collaborates with others to achieve shared objectives. Your decision-making will be based on factual analysis, and you will be expected to solve problems by leveraging your technical expertise and referring to past experiences. Communication skills are key, as you must effectively exchange information in a clear and concise manner while being mindful of the diverse audience you may encounter. The impact of your work will primarily be on your own responsibilities within the job role. Responsibilities: - Handle Corporate Action Notification and Asset Servicing processes - Conduct trend analysis, identify root causes, and propose solutions based on the analysis - Collaborate with global teams to ensure data quality is improved - Deliver high-quality customer service to internal stakeholders - Lead ad-hoc projects from start to finish - Provide measurable metrics to Management - Evaluate risks associated with business decisions, with a focus on protecting Citigroup's reputation and assets by ensuring compliance with regulations and policies Qualifications: - Proficiency in managing various data remediation work streams and projects - Experience in maintaining client static data in a capital markets environment - Ability to take ownership of assigned tasks and be accountable for outcomes - Skilled in problem identification, troubleshooting, and escalation - Possession of qualifications related to financial services Education: - Bachelor's/University degree or equivalent experience The role falls under the Operations - Services Job Family Group, specifically in the Reference Data Services Job Family. It is a full-time position. If you require reasonable accommodation due to a disability to access our tools or apply for a job, please refer to the Accessibility at Citi information. You can also review Citigroup's EEO Policy Statement and the Know Your Rights poster for more details.,