Networking

KVC CONSULTANTS LTD

2 - 5 years

6 - 7 Lacs

Pune

Posted:1 day ago| Platform:

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Skills Required

Sdwan Networking Sdlan Escalation Management Escalations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from KVC CONSULTANTS LTD

Resolving incident & problem on network technology mainly Routing / Switching / Wireless, SDWAN, SD LAN, DC Network.
Ensuring the resolution within the SLA

Resolving P1 & MIM on fast track

Work with networking OEM for resolution and permanent Fix
Work on capacity management and Change management as per best practice
Knowledge of basic troubleshooting skills in network
Working closely with inter domain team to resolve tickets and meet the SLA.
Manage escalations, be a trusted advisor for the customer and work closely with customers in resolving customer query and action
Running the service operations in close cooperation with other IT process owners and service owners.
Prepare reports as per business requirements
Ensure the tickets are close with in SLA and bring efficiency in addressing

NOTE:- Need immediate joiners

Minimum 2 Years exp req in the same domain .

KVC CONSULTANTS

NO PLACEMENT CHARGES

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