Network Support

Job Description

Novel Ofce is in search of a talented and dedicated Network Support to join our innovative IT team. The ideal candidate will play a key role in maintaining and optimizing our cutting-edge network infrastructure, ensuring seamless connectivity for our dynamic workplace solutions. KEY RESPONSIBILITIES: Troubleshooting and Issue Resolution: Diagnose and resolve network-related issues reported by end-users or detected through monitoring tools. Collaborate with team members to analyse and troubleshoot network problems promptly. Network Monitoring and Maintenance: Assist in monitoring network performance, ensuring optimal functionality and addressing potential concerns proactively. Participate in routine maintenance tasks, such as updates, patches, and system upgrades. Conguration and Installation: Aid in the conguration, installation, and maintenance of network equipment, including routers, switches, rewalls, and other hardware devices. Collaborate with senior team members to implement network changes and improvements. Documentation: Maintain accurate and up-to-date documentation of network congurations, procedures, and troubleshooting steps. Contribute to the creation and improvement of standard operating procedures (SOPs). Collaboration: Work closely with cross-functional teams, including system administrators, security professionals, and other IT personnel. Participate in team meetings, providing insights and updates on ongoing projects. QUALIFICATIONS: Bachelors degree in computer science, Information Technology, or a related eld. Working knowledge of network devices such as router, rewall, switches, and VPNs. Certications such as (CCNA), CompTIA Network etc preferred. 0-6 months of experience required. Only Male candidates can apply. Should own a vehicle for travel purpose.