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1.0 - 4.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
4.0 - 9.0 years
5 - 8 Lacs
Gurugram
Work from Office
As an E-commerce Executive to manage and grow our online sales channels. Will be responsible for the day-to-day operations of our e-commerce platforms, ensuring a seamless customer experience, driving online sales. E-commerce Platform Management Required Candidate profile Manage and maintain the company's e-commerce platforms. Ensure product listings are accurate, up-to-date, and visually appealing, including high-quality images and compelling descriptions.
Posted 2 months ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
4.0 - 9.0 years
5 - 8 Lacs
Gurugram
Work from Office
As an E-commerce Executive to manage and grow our online sales channels. Will be responsible for the day-to-day operations of our e-commerce platforms, ensuring a seamless customer experience, driving online sales. E-commerce Platform Management Required Candidate profile Manage and maintain the company's e-commerce platforms. Ensure product listings are accurate, up-to-date, and visually appealing, including high-quality images and compelling descriptions.
Posted 2 months ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 9696688937, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 months ago
0.0 - 5.0 years
0 - 3 Lacs
New Delhi, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring for Top Ranked BPO's *Candidates has to work in voice process in an Inbound/Banking process/Online food ordering app *Salary upto 30k CTC *Fixed dAY Shift/Rotational Barkha @ 8851644223 Required Candidate profile * Candidate should be able to speak good english * 12th pass/Undergraduates/Graduates/Post Graduate can apply * Fresher & experienced both can apply * 6days working role * Work from office Perks and benefits +incentives+shuttle service
Posted 2 months ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, New Delhi, Greater Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Mahima @ 7523848937 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 4 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
1 - 5 years
2 - 3 Lacs
Gurugram
Work from Office
Product cataloguing and Listing management on e-commerce marketplaces (e.g., Amazon, Flipkart, Myntra, etc.) Ensure product titles and descriptions are attractive and effective. Create, edit, and manage individual and bulk listings of new products. Conducting research on user-friendly features and layouts that appeal the most to customers. Work closely with merchandising, media, and operations teams to ensure perfect and timely listings. Frequent and timely review of all the listings across the portals Planning and preparation of New Launches and execution of review generation strategy Reviewing sales insights and using them to develop informed sales strategies. Research and develop to increase our online sales. Monitor day to day sales, Returns and catalogue. Editing product portfolio and ensuring correct display of information whenever required. Strategizing for increasing online visibility of all products. Create & maintain e - commerce content and ensure all content is up to date.
Posted 2 months ago
- 5 years
0 - 3 Lacs
New Delhi, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring for Top Ranked BPO's *Candidates has to work in voice process in an Inbound/Banking process/Online food ordering app *Salary upto 30k CTC *Fixed dAY Shift/Rotational Barkha @ 8851644223 Required Candidate profile * Candidate should be able to speak good english * 12th pass/Undergraduates/Graduates/Post Graduate can apply * Fresher & experienced both can apply * 6days working role * Work from office Perks and benefits +incentives+shuttle service
Posted 2 months ago
5 - 10 years
6 - 10 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Company: Miss Highness Premium Silver Jewellery Miss Highness is a leading D2C jewelry brand offering timeless silver creations at affordable luxury. With a strong digital presence and aspirations for global expansion, we are looking for a strategic and experienced Senior E-commerce Manager to drive growth across multiple marketplaces and digital platforms. Role Overview: The Senior E-commerce Manager will oversee all aspects of marketplace operations and D2C channels while leading initiatives in strategic planning, performance marketing, marketplace onboarding, and revenue scaling. This is a leadership role requiring cross-functional collaboration and analytical thinking to elevate Miss Highness as a category leader. Key Responsibilities: Strategic Growth & Planning Develop and implement long-term e-commerce growth strategies aligned with brand goals. Conduct competitor benchmarking, category insights, and demand forecasting. Drive international expansion and platform-specific sales strategies. Platform & Operations Management Oversee performance across portals including Amazon, Flipkart, Myntra, Ajio, Tata Cliq, Nykaa, Blinkit, Zepto, and own website. Ensure high-quality listing, A+ content, catalog accuracy, and smooth order fulfillment. Manage cross-border listings (Amazon.com, Etsy, etc.) for global visibility. Ads & Campaign Optimization Lead strategic performance marketing and campaign planning for marketplaces. Optimize budgets across platforms (Amazon Ads, Flipkart Ads, Google Shopping, Meta Ads) for best ROAS. Collaborate with creative and analytics teams for high-converting campaigns. Sales Growth & Revenue Targets Own and achieve monthly/quarterly revenue and GMV targets. Drive promotional calendars, cross-sells, seasonal offers, and bundling. Identify and capitalize on upsell/cross-sell opportunities. Onboarding & Expansion Identify and onboard new marketplace partners and aggregator platforms. Establish SOPs for new channel integration and category expansion. Data & Performance Reporting Analyze sales, ad performance, conversion rates, and customer behavior across channels. Deliver strategic insights through weekly/monthly dashboards and action plans. Collaborate with inventory and finance for demand planning and pricing strategy. Team Leadership & Vendor Coordination Mentor junior e-commerce executives and coordinate with customer support, logistics, and warehouse teams. Manage relationships with account managers from marketplaces and ad platforms. Key Requirements: 5-10 years of experience in e-commerce management, preferably in fashion or lifestyle brands. Proven success in driving marketplace revenue and campaign optimization. Strong knowledge of Amazon Seller Central, Flipkart Seller Hub, and other platforms. Expertise in performance marketing, keyword bidding, A+ content, and pricing strategy. Proficiency in tools like Google Analytics, Ads Manager, Excel (advanced), and CRM platforms. Leadership mindset with excellent communication and analytical skills. Quick commerce exp is must. Perks: Opportunity to work with a fast-growing premium brand Creative autonomy and fast-track leadership exposure Attractive compensation with performance-linked incentives Interested candidates can directly connect with us on 8178447741 or drop your CV at hr@misshighness.com
Posted 2 months ago
1 - 4 years
3 - 4 Lacs
Noida, New Delhi, Greater Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 4 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
1 - 4 years
3 - 4 Lacs
Noida, New Delhi, Greater Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 4 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
1 - 4 years
3 - 4 Lacs
Noida, New Delhi, Greater Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 4 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
1 - 4 years
3 - 4 Lacs
Noida, New Delhi, Greater Noida
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 4 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
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