Inside Sales Consultant As an Inside Sales Consultant at MY SOLAR, your primary responsibility is to generate sales by making and receiving phone calls. You will effectively communicate with customers to promote the company’s products, address inquiries, and close sales. Your efforts will directly contribute to the company’s revenue growth and customer satisfaction. Company Overview MY SOLAR is a leading manufacturer and supplier of solar protection devices and industrial electrical products. With a commitment to innovation and quality, MY SOLAR focuses on offering sustainable solutions to meet evolving energy needs. Key Responsibility: Make sales calls to potential and existing customers. Answer incoming calls and provide product details. Explain product features, benefits, pricing, and usage. Record every interaction and lead status in CRM system. Address and overcome customer objections. Maintain regular follow-up with leads and pending cases. Ensure customer satisfaction post-purchase. Meet or exceed daily, weekly, and monthly sales goals. Work with other departments to resolve client issues. Participate in promotional campaigns or contests. Key Result Areas (KRAs): Sales Conversion Rate: Convert a high percentage of calls into confirmed orders. Customer Satisfaction: Ensure positive experience through helpful communication. Call Volume: Maintain minimum daily outbound/inbound call targets. Lead Follow-Up: Complete follow-ups and convert them within defined timeline. Revenue Growth: Contribute directly to monthly sales targets. Key Performance Indicators (KPIs) KPI Target: Daily Call Volume≥ 80 calls per day Conversion Rate≥ 20% of total leads Customer Satisfaction Score: ≥ 90% Follow-Up Completion Rate: 100% follow-ups within 48 hours Monthly Revenue: As per assigned individual target

Job Summary As the Executive Assistant to the Director at MY SOLAR, you will provide comprehensive high-level administrative support by managing schedules, coordinating meetings, handling communications, and overseeing office functions. You will play a crucial role in enhancing the Director’s effectiveness through strategic support, confidentiality management, and task execution. Company Overview MY SOLAR is a trusted manufacturer and trader of solar protection devices and industrial electrical products. Known for its innovation and commitment to quality, MY SOLAR continues to expand rapidly across India, offering employees a dynamic and professional environment. Key Responsibilities Responsibility Area Description Calendar Management - Manage the Director’s schedule, appointments, and travel itineraries. Communication Handling - Draft and manage professional communication on behalf of the Director. Document Preparation - Create, review, and maintain reports, presentations, and official . correspondence Meeting Coordination - Organize meetings including agenda preparation, minutes, and follow-ups. Task and Project Management - Track assigned tasks and projects ensuring timely completion. Office Administration - Manage office supplies, vendor coordination, and administrative logistics for the . the Director’s office. Confidential Information Management - Maintain strict confidentiality across sensitive business matters. Key Skills & Must-Have Qualities Skill/Quality Description Organizational Skills - Ability to manage schedules, meetings, and multiple priorities efficiently. Communication Skills - Strong verbal and written communication for internal and external interactions. Proficiency in Tools - Advanced skills in MS Office (Excel, Word, PowerPoint) and familiarity with Google . Calendar, Gmail. Confidentiality - Ability to handle sensitive information with discretion and integrity. Time Management - Effectively prioritize tasks to ensure deadlines are consistently met. Professionalism - Maintain a high standard of professionalism in every interaction. Attention to Detail - Ensure accuracy in documentation, reporting, and coordination. Multitasking Ability - Manage various administrative, communication, and support activities . simultaneously Flexibility - Adapt to changing schedules and tasks with composure. Task Management Tools - Experience with tools like Trello, Asana, or similar project management software is . preferred. Key Result Areas (KRAs) KRA Description Calendar Management - Ensure seamless scheduling, conflict resolution, and timely organization of . meetings Communication Management - Ensure timely and professional handling of internal and external communication. Document Quality Management - Deliver high-quality, error-free reports, presentations, and documents.Deliver high- . quality, error-free reports, presentations, and documents Task & Project Coordination - Follow up on assigned tasks to ensure deadlines and priorities are met. Confidentiality Compliance - Maintain 100% confidentiality for Director’s information and company matters. Key Performance Indicators (KPIs) KPI Target Meeting Scheduling Accuracy - 100% accuracy in scheduling with no conflicts. Communication Response Time - Respond to communication queries within 24 hours. Document Quality - Zero critical errors in prepared documents and presentations. Task Completion Rate - 100% of assigned tasks completed before or on deadline. Calendar Accuracy - Daily calendar updates without conflicts or scheduling errors.

Key Responsibilities Responsibility Area Description Manage Recruitment Cycle Handle end-to-end recruitment from job posting to onboarding. Source Candidates Use job portals, social media, referrals, and networks. Collaborate with Managers Understand and align with hiring needs and priorities. Screen and Interview Conduct pre-screenings and evaluate candidate fit. Build Talent Pipelines Maintain a ready pool of qualified candidates. Onboarding Manage documentation and induction for new hires. Recruitment Reporting Track and report on recruitment metrics regularly. Compliance Ensure recruitment aligns with labor laws and HR policies. Vendor Management Coordinate with external hiring partners and consultants. Market Awareness Stay updated with recruitment trends and strategies. Key Result Areas (KRAs) KRA Description Recruitment Turnaround Time Fill open positions within the target timeframe. Quality of Hires Hire candidates that meet skill, culture, and performance benchmarks. Candidate Satisfaction Deliver smooth and respectful recruitment experiences. Talent Pool Readiness Maintain a pre-qualified pool for critical roles. Compliance Follow company policies and legal regulations in hiring. KPIs and Performance Metrics KPI Target Time to Hire Close 90% of roles within 30 days Offer Acceptance Rate ≥ 85% acceptance Candidate Satisfaction ≥ 85% rating Talent Pool Ratio Maintain at least 3 pre-qualified candidates per open role

KEY SKILLS: Social Media Strategy Development Content Creation (Text, Image, Video, Reels) B2B Marketing Knowledge Facebook & Instagram Marketing Meta Ads Manager / Paid Advertising Social Media Analytics & Reporting Lead Generation via Social Media Hashtag & SEO Optimization Campaign Planning & Execution Video Editing (Reels/Shorts) Copywriting for Social Media Brand Storytelling Trend Research & Industry Monitoring Basic Photography/Videography Key Responsibilities: Develop and execute B2B and B2C social media strategies across platforms (LinkedIn, Facebook, Instagram, YouTube, WhatsApp) Create and schedule high-quality, engaging content — posts, reels, videos, infographics Run targeted ad campaigns and boost posts to increase reach, leads, and brand visibility Monitor, respond to, and engage with followers and comments in a timely manner Analyze performance metrics (engagement, reach, conversions) and prepare weekly/monthly reports Coordinate with internal teams to promote new products, campaigns, and company news Stay updated on latest trends, tools, and best practices in digital marketing Excellent written and visual communication skills Knowledge of hashtags, SEO for social media, and brand voice Ability to plan and execute campaigns independently

Key Skills Skill Description Communication Strong verbal and written communication, courteous customer handling Time Management Multitask and prioritize efficiently Problem Solving Resolve minor issues independently and promptly IT Literacy MS Office, email/calendar management Vendor Management Coordinate and follow up with external service providers Key Result Areas (KRAs) KRA Objective Measurement Visitor Management Seamless handling Visitor feedback, error-free logs Office Supplies Ensure availability Zero stockouts, accurate inventory Event Coordination Execute events smoothly On-time arrangements, positive response Office Maintenance Ensure facility hygiene Cleanliness, quick repair turnaround Key Performance Indicators (KPIs) KPI Target Frequency Visitor waiting time 90% Monthly

Key Result Areas (KRAs) KRA Description Sales Conversion Rate Convert a high percentage of calls into confirmed orders. Customer Satisfaction Ensure positive experience through helpful communication. Call Volume Maintain minimum daily outbound/inbound call targets. Lead Follow-Up Complete follow-ups and convert them within defined timeline. Revenue Growth Contribute directly to monthly sales targets. Key Performance Indicators (KPIs) KPI Target Daily Call Volume ≥ 80 calls per day Conversion Rate ≥ 20% of total leads Customer Satisfaction Score ≥ 90% Follow-Up Completion Rate 100% follow-ups within 48 hours Monthly Revenue As per assigned individual target

Key Result Areas (KRAs) KRA Objective Measurement Visitor Management Seamless handling Visitor feedback, error-free logs Office Supplies Ensure availability Zero stockouts, accurate inventory Event Coordination Execute events smoothly On-time arrangements, positive response Office Maintenance Ensure facility hygiene Cleanliness, quick repair turnaround Key Performance Indicators (KPIs) KPI Target Frequency Visitor waiting time 90% Monthly

Key Responsibilities Description Outbound Calling Make sales calls to potential and existing customers. Inbound Query Handling Answer incoming calls and provide product details. Product Presentation Explain product features, benefits, pricing, and usage. CRM Management Record every interaction and lead status in CRM system. Objection Handling Address and overcome customer objections. Follow-Ups Maintain regular follow-up with leads and pending cases. Post-Sales Support Ensure customer satisfaction post-purchase. Target Achievement Meet or exceed daily, weekly, and monthly sales goals. Team Collaboration Work with other departments to resolve client issues. Campaign Support Participate in promotional campaigns or contests. Key Result Areas (KRAs) Description Sales Conversion Rate Convert a high percentage of calls into confirmed orders. Customer Satisfaction Ensure positive experience through helpful communication. Call Volume Maintain minimum daily outbound/inbound call targets. Lead Follow-Up Complete follow-ups and convert them within defined timeline. Revenue Growth Contribute directly to monthly sales targets. Must-Have Skills & Qualities Description Strong verbal communication Confident and persuasive speaking ability. Sales closing ability Proven record of meeting or exceeding sales targets. CRM proficiency Hands-on with Salesforce, Zoho, or similar tools. Lead conversion & follow-ups Skilled at nurturing and converting leads. Objection handling Address and resolve customer concerns effectively. Flexibility Comfortable handling various client types and queries. Professional communication Maintain clarity, confidence, and courtesy at all times. Time management Prioritize and manage multiple calls and tasks efficiently. Customer focus Ensure each call delivers value and satisfaction. Resilience Positive attitude in the face of rejections or objections.

KRAs & KPIs Key Result Area Target/Measure Daily Calls 80–100 calls Qualified Leads 20 leads/day Follow-up Completion 100% on scheduled time CRM Data Accuracy 100% updated daily Follow-up Closure Rate>70% Tools Used: Mobile, WhatsApp Web, Gmail, Odoo CRM, Excel