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6.0 - 11.0 years

8 - 14 Lacs

Pune

Work from Office

Primary Skills Mainframe, AS-400. Detailed JD Experience with Testing of Mainframe (Cobol, DB2, CICS, JCL,PL/1, IMS DB/DC, VSAM, QMF) based application. Experience in testing tools like Microfocus QTP, JIRA. Good knowledge on supplemental accident, health and life insurance products. Preparation of Master Test Strategy, Test Plan and Test Cases based on the Requirements/Use Cases and review of Test plan and Test cases. Preparation and Collection of Test Data for System Testing, Regression Testing of the developed and modified application. Experience in Software Development Life Cycle (SDLC) including Requirements Analysis, Application Design, Development, Coding, Testing, Maintenance and Documentation. Developed and Maintained both Batch and Online Applications using Mainframe Technologies COBOL, PL/1, JCL, CICS, VSAM, DB2, SPUFI & IMS DB/DC. Excellent debugging Skills and experience using debugging tools XPEDITOR and Change management tools like CHANGEMAN, ENDEVOR. Experience in monitoring batch cycle using Job Scheduling tools like CA7, OPC. Experience with TSO, MVS/ESA. Good to have Insurance Knowledge & Production support exposure, Excellent verbal communication and good analytical, problem solving skills. Strong communication Skills for collaborating with cross-functional teams. Able to work with SME independently Excels in ability to multi-task and stay organized in a dynamic work environment. Excellent interpersonal Skills with the ability to work well with subordinates, peers and management

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4.0 - 6.0 years

6 - 8 Lacs

Pune

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Skills Mainframe Developer Experience 4+ Years Location - Pune Notice Period Immediate to 15 Days Employee type Contract to Hire Required Skills and Experience Minimum of 3 years mainframe experience with COBOL, JCL, DB2, SAS, SQL, IMS DB, IMS DC transactions and screens Experience of Coding, Unit Testing, Quality Testing, Integration Testing Experience of working with Batch and Online environments Experience of root cause analysis of Production issues/Defects and provide Permanent Fix Strong communication and collaboration Skills to work with multiple teams Experience of working in Agile environment (working on User Stories/Features and follow all Agile Rituals/meetings) Desired Skills and Experience Experience of HP Non-Stop Tandem Technologies i.e. Tandem COBOL, Enscribe, Enform .

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6.0 - 11.0 years

4 - 8 Lacs

Bengaluru

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Good to Have Technical Skills: IMS DB/DC DB2 ENDEVOR WMQ File Manager, Fault Analyzer ServiceNow tool (ITSM) Agile methodology Required Candidate profile Desired Skills: Mainframe, COBOL, JCL, DB2 Mandatory Skills: IBM Mainframe, COBOL, JCL Any one Mainframe database Excellent Analytical and Problem solving skills are required

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5.0 - 8.0 years

4 - 8 Lacs

Chennai

Work from Office

Programming experience with COBOL LE, DB2, JCL, CICS, VSAM, and Online/Batch programming.Programming experience with MQ using CICS/Cobol and Batch/Cobol.Strong background on IBM MQ / IBM WBEExperience with DB2 Stored Procedure a PlusStrong skills in using File Manager and IBM Debug Tool. Knowledge to use change management tool like ENDEVOR is desirable.Knowledge to use CICS analysis and performance tool like TMON is desirable.Knowledge to use DB2 performance tool like BMC MAINVIEW is desirable.Soft skills required are: excellent oral and written communication skills.Experience in the financial sector is desirable but not essential. Mandatory Skills: Application Modernization - Mainframe. Experience: 5-8 Years.

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7.0 - 10.0 years

6 - 10 Lacs

Hyderabad

Work from Office

7+ years of relevant experience in Mainframe, COBOL, JCL, and CICS. - Experience in Coding, QA, Testing and ability to work in a high volume capacity. - Complete understanding and wide application of technical principles, theories and concepts in the field. - Ability to provide and implement technical solutions to a wide range of difficult problems. - Knowledge to use CICS analysis and performance tool like TMON is desirable. - Knowledge to use DB2 performance tool like BMC MAINVIEW is desirable

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5.0 - 10.0 years

14 - 19 Lacs

Bengaluru

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The IBM Z organization is looking for an AI on Z Product Manager to work with topics including open source packages, Linux on Z strategy, and technical enablement for business scale out of AI. An ideal candidate would be experienced with AI concepts, familiar with Linux on Z, and comfortable in technology discussions. This candidate should be comfortable learning & teaching new skills, a good listener for client and sales discussions, and be able to address analytical business questions with research and interactions with both development and clients.This role will include some investigation into country or industry-based regulatory requirements coming in the future related to AI model prediction accuracy, governance and drift over time. Required education Master's Degree Preferred education Master's Degree Required technical and professional expertise 5+ years of either Product Management or Product Development experience, with responsibility for researching feature value, developing features, and managing the lifecycle of offerings, preferably on IBM Z or IBM LinuxONE. Expertise in Analytics, including defining and measuring key performance indicators (KPIs). AI experience to build from – The experience could be a wide range of scenarios, as a Db2 SQL user, analytics professional, a machine learning or AI advocate, etc. Good People and Project Management skills, as this person will need to adjust quickly to get best results from unique or unexpected scenarios. Since the AI space is new, we expect to be iterating products with sponsor users, knowing that some products will need to evolve from their initial MVP. Candidates should be good communicators in order to keep teams in sync across the various business milestones.ng manager and Recruiter should collaborate to create the relevant verbiage. Candidates should have exposure to industry and country based regulations and regulatory bodies. The candidate should be comfortable documenting model performance findings, as well as evaluating potential risks of model inaccuracies.

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7.0 - 9.0 years

5 - 5 Lacs

Chennai

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Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide technical leadership (lateral or hierarchical) for the team to resolve customer issues Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms6) Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations7) Work on problem tickets for finding permanent solutions of repeated issues8) Create roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA); resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback.Assist new team members in understanding the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage & backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage & Backup:a. Subject Matter Expert in any of the Storage and Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Automation position description: What does a successful Senior z/OS Systems Architect do at Fiserv? You will be responsible for designing and implementing automated solutions in the z/OS environment, supporting opportunities coming from customer requests or proactively through internal partnerships. As a senior architect, your focus will be to partner with internal teams to look at how the work is being done and provide recommendations, design and solutions through seamless automation efforts. What you will do: - Utilize REXX, TSO, ISPF, DB2, batch JCL etc. to create interactive utilities and perform batch processing - Support existing in-house solutions that the team has implemented over the years. - Provide customer support for vendor provided applications, like JCK, Infoman, etc. - Perform Proof of Concept exercises for potential vendor provided applications - Seek opportunities to help other Fiserv associates and departments, by finding processes and tasks that can benefit by automation - Respond to customer requests as received - Work with customers to gain an understanding of their requirements, develop a proposed solution, and build the agreed upon utility or batch process What you will need to have: - 12+ years of experience with z/OS, in BMC Mainview Autooperator/CSM, Broadcom's OPS/MVS, TSO, ISPF, Microsoft Office products - 8+ years of experience with REXX, TSO commands, ISPF Dialog Tag Language, DB2, JCL, and SAS/WPS - 8+ years of experience with CA7, Control-M, Endevor, IDz, ADDI - 5+ years of experience in global MVS system architecture and scalability - Bachelor's degree in computer science, or an equivalent combination of education, military, and work experience What would be great to have: - Working knowledge of z/VM and IBM z Virtualization, and OMVS segment/ z/OS UNIX shell - Visual Studio and Mainframe DevOps tools and concepts - Ansible, Linux, CI/CD architecture and methodology, Ansible, Kubernetes, containerization - Repository experience using GitLab and scripting experience with Shell or Python - Experience leading project teams, preferably on large scale modernization projects Required Skills Database,Jcl,Tso,Rexx

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6.0 - 10.0 years

14 - 16 Lacs

Hyderabad

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Description & Requirements Infor Managed Services (IMS) team is seeking a Senior Infor Workforce Management (WFM) Consultant to lead the design, implementation, and optimization of Infor WFM solutions. This role requires strong expertise in Infor WFM modules, including Multi-Viewer Scheduler (MVS), Time & Attendance, and Labor Forecasting. A Day in The Life Typically Includes: Work as an integral part of the IMS WFM Team - coordinating activities with the customers, stakeholders, and Infor team members of all levels. Develop strong functional consulting skills surrounding Infor WFM application (and related third party) technologies and tools in order to support product customizations, modifications and related consulting/training activities. Lead end-to-end implementation of enhancement / customization of Infor WFM application, with a focus on: Multi-Viewer Scheduler (MVS) for complex shift planning and real-time visibility, Time & Attendance for accur tracking and compliance, Labor Forecasting and Budgeting for proactive workforce planning. Provide expert-level troubleshooting and analyze customers business requirements objectives; develop business processes to meet customers business needs. Assist customers in using available tools to deploy the Infor solution efficiently. Mentor junior consultants and provide guidance on best practices and solutions. Develop and maintain documentation, training materials, and change management plans. Open to working on US shift and weekends and holidays. Open to working as on-standby or on-call during off shift hours. Basic Qualifications: Experience providing implementation and strategic practice of Workforce Management or Timekeeping software packages such as Kronos Timekeeping, or related HCM software packages such as Workbrain, ADP etime, PeopleSoft, or Workforce Now. Experience in reporting tools for data analysis and dashboarding, such as Cognos Report Builder. Experience customizing and resolving issues for customers in all verticals. Experience working in process improvement including release cycle, build and deployment, migration, and go-live support. Experience with scheduling, labor laws, and credentialing requirements. English speaking proficiency. Preferred Qualifications: Experience with Infor WFM certification on Time and Attendance, MVS, or LFSO. Experience of full-cycle software implementation of Infor WFM application, including Multi-Viewer Scheduler (MVS) and Labor Forecasting and Optimization Schedule (LFSO). Computer programming or software application coding skills using Groovy, Java / J2EE, XML (Xpath, XQuery, SAX, JDOM), JavaScript (Node JS, Angular). Writing and tuning advanced complex SQL queries for Oracle, SQL Server.

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4.0 - 9.0 years

8 - 12 Lacs

Hyderabad

Work from Office

Job Summary Synechron is seeking a skilled V+/Mainframes Developer with expertise in CMS and FAS modules to join our dynamic team. In this role, you will be responsible for developing and unit testing mainframe applications, providing technical guidance to junior team members, and ensuring seamless communication with stakeholders. Your contributions will enhance the efficiency and reliability of our systems, supporting Synechron's business objectives. Software Requirements Required: Proficiency in V+/Mainframes development Strong knowledge and experience with CMS and FAS modules Familiarity with mainframe tools and technologies Preferred: Experience with additional mainframe programming languages or tools Overall Responsibilities Independently perform development and unit testing of mainframe applications. Mentor and provide technical guidance to junior team members. Conduct walk-throughs with customers and internal teams to discuss development and design activities. Serve as a backup to the team lead during their absence. Communicate effectively with team members and stakeholders to ensure project success. Technical Skills (By Category) Programming Languages: EssentialV+/Mainframes Development Tools and Methodologies: EssentialProficiency in development and unit testing tools Communication and Collaboration: EssentialStrong skills for conducting walk-throughs and stakeholder interactions Experience Requirements Minimum of 4 years of experience in V+/Mainframes development. Strong background in working with CMS and FAS modules. Proven experience in mentoring and leadership roles within a technical team. Day-to-Day Activities Develop and test mainframe applications, ensuring reliability and performance. Mentor junior team members, offering technical support and guidance. Conduct regular walk-throughs with customers and internal teams to align on development and design goals. Act as a lead backup, managing team activities and deliverables in the lead's absence. Maintain open communication with stakeholders to report progress and resolve issues. Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. Proven experience in V+/Mainframes development with a focus on CMS and FAS modules. Professional Competencies Strong problem-solving and analytical abilities. Leadership skills with the ability to mentor and support team members. Excellent written and verbal communication skills. Ability to work effectively in a team environment and handle multiple tasks. Attention to detail and strong organizational skills. Capability to work under pressure and meet deadlines. S YNECHRONS DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicants gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law . Candidate Application Notice

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4.0 - 9.0 years

6 - 10 Lacs

Mumbai, Pune, Bengaluru

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Your Role Experienced at troubleshooting performance issues in a z/OS environment Extensive SMP/E knowledgeKnowledge on REXX, assembler, JCLStrong Knowledge of WLM, RMF, CA Products, HCD Working experience in a multi-CPU & Sysplex environment VTAM/TCPIP Working knowledge of other sub systems like DB2, ADABAS, IMS, CICS Knowledge of working in Multi-Processor/Multi-LPAR environment and SYSPLEX Your Profile 4-12 years of experience in installation, upgradation, maintaining and customise the z/OS operating system covering z/OS, RACF, JES2, VTAM, TCP/IP, HCD, WLM. Install, upgrade, maintain and customise other z/OS related IBM and OEM products Apply planned maintenances,monitor product PTFs to make sure the products are up to date Work with REXX Scripts, Assembler, JCL &Top Secret/ACF2/RACF PTF Implementations Proactively monitor z/OS and related software and to take action to prevent potential issues and to maximise performance. What will you love working at Capgemini Capgemini is actively involved inmodernizing mainframe environmentsusing tools likeZowe, which brings a cloud-like experience to z/OS platform Involve projects with hybrid cloud integration, giving you a chance to bridge traditional systems with modern architectures. Inclusive Culture & Strong Support System

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5.0 - 10.0 years

8 - 12 Lacs

Pune

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BMC is looking for a z/OS Assembler Specialist Development & Maintenance to join our product R&D support and APARs development efforts for a Mainframe (z/OS) product. In this role, youll be part of a new engineering team, and tackle high-impact challenges to enhance product reliability and deliver exceptional value to our customers. From addressing critical issues in our software to collaborating with globally distributed teams, you'll play a pivotal role in ensuring our software meets the highest quality and performance standards. If you're passionate about problem-solving, working in a collaborative and supportive environment, and making a direct impact on product quality, this is the role for you! Key Responsibilities: Be part of a new engineering team, focused on product support and APARs development for mission-critical Mainframe z/OS software Develop, test, and implement diagnostic tools and processes to enhance product supportability Contribute to APARs development cycles, ensuring timely delivery and quality assurance Take ownership of specific technical tasks and drive them to completion with a sense of urgency Continuously learn and contribute to the growth of the team through sharing knowledge and best practices Work cross-functionally to ensure software quality meets customer expectations. Qualifications: Bachelors degree in computer science, Engineering, or a related field. 5+ years of experience in a similar engineering role on Mainframe z/OS environment Deep understanding and coding experience in Assembler Deep proficiency in Mainframe z/OS environment including JCL, JES2(3), SMS and z/OS internals. Capable of analyzing a dump using IPCS Knowledge in SMP/E Capable of having technical discussions and problem analysis with customers Result-driven, problem-solver at heart Ability to work effectively both independently and as part of a team Excellent communication and collaboration skills. Nice to have: Experience with Java, C and C++ Experience with Unix System Services and Language Environment Experience working in an enterprise product-based company.

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5.0 - 6.0 years

5 - 9 Lacs

Bengaluru

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5 -6 years of experience on Mainframe COBOL, DB2 and JCL in a z/OS environment.Knowledge on VSAM and CICS and Knowledge on SAS and Ibm IDZ is an advantage.Experience in project life cycle phases including analysis, design, programming and implementationExcellent verbal and written communications skillsAbility to work independently with minimal direct supervisionWorks on complex issues where analysis of situations or data requires an in depth evaluation of variable factors.Experience in IBM Debug tool for z/OS, IBM Fault Analyzer, IBM File Manager, IBM Application Performance Analyzer, SPUFIknowledge on Ticketing tools like ServiceNowknowledge on Incident Management, Change Management and Problem Management conceptsProvide L2/L3 production support, attending production calls.Automation, Mentor other Developers, Support or Quality Assurance in understanding product architecture, new functionality and strategies for problem resolution.work from Bangalore work from office

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7.0 - 8.0 years

30 - 35 Lacs

Pune

Work from Office

About Atos Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris. . Mainframe System Programmer / Architect Description: "Install, upgrade, RSU maintenance, and administer z/OS. Perform changes within Company regulations and security standards. Assist with testing, implementation, and installation of new/improved systems, as well as product upgrades. Attend meetings and interact regularly with management, team, and clients to continuously improve services. Participate in On-Call rotation schedule. IPL support, Resolve JES2/3 issues,TSO/ISPF CLIST/REXX PROC maintenence, MVS Tuning, Manageing parmlib, LPAR creation SMPE - Receive/Apply/Usermod/Exit management" Education and/or Experience: Bachelor s degree/technical certification in Computer Science or Systems Programming experience. Specific Requirements: Installation, maintenance, problem diagnosis and administration of z/OS. Sound knowledge of SMPE, Knowledge of multiple Mainframe products such as Security Managers, Resource Managers, Performance Tools, Storage Managers, Schedulers, Applications Tools, Hardware Managers. JCL, ISPF, and SMP/E proficiency. z/OS Level 3 System Program Skills. Verbal and written proficiency in English Pluses: z/OS System level Skills. REXX Skills Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Learn more about us

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5.0 - 8.0 years

7 - 10 Lacs

Pune

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: MainFrame ASSEMBLER Experience: 5-8 Years

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3.0 - 7.0 years

6 - 10 Lacs

Kolkata, Mumbai, New Delhi

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Location: Chennai COBOL, JCL, DB2, VSAM, MVS, Endeavor ISPF, TSO, CICS, Control-M, and basic IBM utilities

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3.0 - 6.0 years

10 - 14 Lacs

Pune

Work from Office

About Atos Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris. The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. Mainframe System Programmer / Architect Description: "Install, upgrade, RSU maintenance, and administer z/OS. Perform changes within Company regulations and security standards. Assist with testing, implementation, and installation of new/improved systems, as well as product upgrades. Attend meetings and interact regularly with management, team, and clients to continuously improve services. Participate in On-Call rotation schedule. IPL support, Resolve JES2/3 issues,TSO/ISPF CLIST/REXX PROC maintenence, MVS Tuning, Manageing parmlib, LPAR creation SMPE - Receive/Apply/Usermod/Exit management" Education and/or Experience: Bachelor s degree/technical certification in Computer Science or Systems Programming experience. Specific Requirements: Installation, maintenance, problem diagnosis and administration of z/OS. Sound knowledge of SMPE, Knowledge of multiple Mainframe products such as Security Managers, Resource Managers, Performance Tools, Storage Managers, Schedulers, Applications Tools, Hardware Managers. JCL, ISPF, and SMP/E proficiency. z/OS Level 3 System Program Skills. Verbal and written proficiency in English Pluses: z/OS System level Skills. REXX Skills Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos. Learn more about us At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here . Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here

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15.0 - 20.0 years

50 - 55 Lacs

Pune, Bengaluru

Hybrid

The Mainframe System Architect s primary areas of responsibility include ensuring there are defined standards in place, manage the technical lifecycle of products and services, deliver change/transformation against created designs. The architect is responsible for a smooth transition/handover to Mainframe technology Operations with adjunct supported to the Operations as needed. Major Duties : Assist and review the technical activities with implementation team for a major product upgrade in a production environment, assessing any risks and recommending actions to mitigate/ minimize these risks. Defining and documenting Mainframe Infrastructure Architecture Standards and best practices. Creation of Low Level Design documents to meet requirements outlined in the High Level Design Creation of detailed Implementation Plans for all Mainframe Infrastructure Engineering related activity. - Procurement activities relating to build and delivery of new services (Project). - Ensuring the smooth Transition/Handover to Production Support Operations in line with agreed Operational Acceptance Process. - Supporting Architecture in the creation and upkeep of a Mainframe Infra Delivery Roadmap. - Supporting the Architecture in scoping activities required to produce the High Level Design. - Supporting Architecture in undertaking Proof of Concept activities - Ensuring skillsets are relevant and up to date in order to deliver change and provide a high level of support - Providing escalation support with complex troubleshooting of Major Incidents as required Knowledge/Skills : zOS System Programming Mainframe System administrator activities Performance tuning, System Upgrades, Troubleshooting System Management Support with SMP/E, SMF, RMF Knowledge on System Services support (storage management, job management, work load management, and data set management) Awareness on Mainframe ISV product functionality, renewal and cost model, maintenance and support policy. Knowledge on zOS System libraries, zOS Components and Mainframe system hardware architecture Technical hands-on experience on ACF2, VTAM, MQ and CICS Disaster planning and recovery: Planning for and recovering from disasters Product roadmaps: Maintaining product roadmaps that include modernization, cloud solutions, High Availability and technical debt Security and compliance: Ensuring compliance with industry standards for security and audit Problem determination and resolution: Identifying and resolving system level problems

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3.0 - 8.0 years

11 - 16 Lacs

Hyderabad, Pune, Bengaluru

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Project description Application Modernization Practice is a horizontal practice, supporting all business verticals in Luxoft. We are looking for a Senior System Analyst who will be able to work with different domain zones. For this project we have an ambitious goal to migrate a legacy system written in HLASM (High-Level Assembler) from the mainframe to a cloud-based Java environment for a big airline company in the USA. Responsibilities Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow; Recovering the design, requirement specifications and functions of a system from an analysis of its code (currently High-Level Assembler, Cobol in the nearest future); Translate non-technical requirements into clear technical specifications; Convert low level code descriptions into meaningful functional requirements; Organize requirements into features and stories; Maintain knowledge base for the system and the project; Participate in the optimization of internal team processes. Skills Must have Must be ready to deep dive into High-Level Assembler code to reverse engineer requirements; Must be able to provide concise and coherent documentation in English (target audience is native speakers); Must be able to enhance requirements with models and diagrams as needed We expect from the candidate At least 3 years of experience as System/Functional analyst; Analytical mindset; Understanding of and practical experience with different types of requirements and their representation; Good understanding of non-functional requirements; Ability to communicate in both business and technical languages; High level of seniority when dealing with complex tasks; Experience in analyzing and documenting integrations; Experience of working on projects with international stakeholders (USA, UK); Good theoretical and practical knowledge of analytical tools (functional/non-functional requirements, use cases, user stories, UML). Nice to have Experience with IBM zOS mainframe Understanding of IBM High-Level Assembler, COBOL Experience with microservices architecture, message brokers

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5.0 - 10.0 years

12 - 17 Lacs

Hyderabad, Pune, Bengaluru

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Project description Working in a Hogan Applications Development team, providing Run and Change support for our Australian-based client. An opportunity to use and grow your skills in Hogan DDA, TDA, CIS, or ODS/PAS. Responsibilities Run Overnight on-call production support (roster basis) Incident and problem management Periodic monitoring and health checks Change Consulting and Q&A on system capabilities Technical Designs and Solutions Coding, Unit, and System Testing Testing and Implementation Support Skills Must have 5 to 10 years of experience in mainframe technology, which includes COBOL, JCL, VSAM, DB2, IMS, and tools like Expeditor, Endeavor, and File Aid A minimum of 2 years Hogan experience with domain experience in Loans / Deposits / Customer Information / ODS / PAS / Umbrella / CAMS A Team player who can work on multiple assignments simultaneously Solid knowledge of Banking and Finance industry Good verbal and written communication skills Disciplined and organized approach Eagerness to learn, good initiative, and flexibility Eagerness to teach and to share their skills with team members Nice to have N/A

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3.0 - 8.0 years

13 - 18 Lacs

Hyderabad, Pune, Bengaluru

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Project description Join this exciting team of Hogan professionals who perform change work on the Hogan platform at one of the big four banks in Australia. To secure this position you need to have a proven track record in Hogan development (3+ years) with the Hogan functional module - Loans System (ILP / ILS). You will be required to work in squads under our customer's direction and have a level of familiarization with Agile methodologies. The work performed is in the change area, however you will be required to perform production verification testing of code you have created during the production release cycle. An excellent knowledge of Mainframe environments, COBOL, JCL, and IMS will be an advantage. Responsibilities Creating technical designs Designing, coding, and testing conversions Coding and unit testing customizations Designing, coding, and testing interfaces System configuration Assist with business requirements and business design documents as needed Supporting System and Acceptance Testing Skills Must have Overall, 6 years of experience in mainframe technology, which includes COBOL, JCL, VSAM, DB2, IMS, and tools like Expeditor, Endevor, and file-aid. Should have at least 3+ years of experience on Hogan with domain experience in Hogan Loans system (ILS / ILP ) Team player who can work on multiple projects simultaneously Knowledge of the Banking domain and experience in Hogan Disciplined and organized approach Eagerness to learn, good initiative, and flexibility Nice to have DevOps Good verbal & written communication skills

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5.0 - 8.0 years

10 - 14 Lacs

Bengaluru

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> Mainframe Technical Lead We are seeking a mainframe developer with substantial experience in a mainframe environment and the capability to operate within both offshore and onshore working models. The ideal candidate must have full-time development experience, as roles focused on testing or support will not be suitable Minimum work experience: 8to 12 Years in Mainframe development. COBOL-L3 (Mandatory) DB2 - Z/OS Application Programming-L3 (Mandatory) JCL - Job Control Language-L3 (Mandatory) VSAM (Mandatory) CICS (Good to have min basic knowledge is required) Knowledge of IBM IDz, Z/OS connect and automation would be an added advantage but not mandatory. As a Lead, you are responsible for managing a small team of analysts, developers, testers or engineers and drive delivery of a small module within a project (Delivery/Maintenance/Testing) Serve as entry level specialist with expertise in particular technology/industry domain/a process / application / product. Responsible for functional/technical track of a project. Ability to support the PO / SM from a Technical perspective in terms of prioritizing and splitting work. Agile mindset and methodologies e.g., Scrum Mandatory Skills: Mainframe. Experience: 5-8 Years.

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7.0 - 12.0 years

13 - 17 Lacs

Hyderabad

Work from Office

Project description Luxoft DXC Technology Company is an established company focusing on consulting and implementation of complex projects in the financial industry. At the interface between technology and business, we convince with our know-how, well-founded methodology and pleasure in success. As a reliable partner to our renowned customers, we support them in planning, designing and implementing the desired innovations. Together with the customer, we deliver top performance! For one of our Client in the Insurance Segment, we are searching for a Senior Mainframe Developer. Responsibilities Essential Job Functions Design and Development Mainframe batch support Resource should be comfortable with On-Call Support and Week-End Release support. Incident & Outage management Develop code for Reporting, Defect & Enhancement Hands on experience with JCL, COBOL, CICS, DB2, VSAM and mainframe utilities are mandatory. Drive the Kanban, Daily Standup, co-ordination meetings with respective stakeholders. Analytical, problem solving, creative thinking and design skills Skills Must have Strong Mainframe skills with minimum 7+ years of experience Experience in developing design, develop, test, debug, and maintain mainframe applications using COBOL programming language 3.Utilize VSAM (Virtual Storage Access Method) for efficient data access and management. 4.Interact with databases using DB2, including SQL query optimization and performance tuning. 5.Utilize tools such as File-AID for data manipulation, browsing, and editing. 6.Write and execute SQL queries using SPUFI for data retrieval and manipulation. 7.Collaborate with cross-functional teams to analyze requirements, design solutions, and implement changes. Nice to have Insurance domain experience.

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3.0 - 8.0 years

11 - 16 Lacs

Chennai

Work from Office

Project description Application Modernization Practice is a horizontal practice, supporting all business verticals in Luxoft. We are looking for a Senior System Analyst who will be able to work with different domain zones. For this project we have an ambitious goal to migrate a legacy system written in HLASM (High-Level Assembler) from the mainframe to a cloud-based Java environment for one of the largest banks in the USA. Responsibilities Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow; Recovering the design, requirement specifications and functions of a system from an analysis of its code (currently High-Level Assembler, Cobol in the nearest future); Translate non-technical requirements into clear technical specifications; Convert low level code descriptions into meaningful functional requirements; Organize requirements into features and stories; Maintain knowledge base for the system and the project; Participate in the optimization of internal team processes; Mandatory work from the office 5 days per week. Skills Must have Technical background is a must; Must be ready to deep dive into High-Level Assembler code to reverse engineer requirements; Must be able to provide concise and coherent documentation in English (target audience is native speakers); Must be able to enhance requirements with models and diagrams as needed We expect from the candidate At least 3 years of experience in a BA/SA role; Analytical mindset; Understanding of and practical experience with different types of requirements and their representation; Good understanding of non-functional requirements; Ability to communicate in both business and technical languages; High level of seniority when dealing with complex tasks; Experience in analyzing and documenting integrations; Experience of working on projects with international stakeholders (USA, UK); Good theoretical and practical knowledge of analytical tools (functional/non-functional requirements, use cases, user stories, UML). Nice to have Experience with IBM zOS mainframe Understanding of IBM High-Level Assembler, COBOL Experience with microservices architecture, message brokers

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3.0 - 5.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Mainframe Developer We are seeking a mainframe developer with substantial experience in a mainframe environment and the capability to operate within both offshore and onshore working models. The ideal candidate must have full-time development experience, as roles focused on testing or support will not be suitable Minimum work experience: 5 to 8 Years in Mainframe development. COBOL-L3 (Mandatory) DB2 - Z/OS Application Programming-L3 (Mandatory) JCL - Job Control Language-L3 (Mandatory) VSAM (Mandatory) CICS (Good to have min basic knowledge is required) Knowledge of IBM IDz, Z/OS connect and automation would be an added advantage but not mandatory. As a Lead, you are responsible for managing a small team of analysts, developers, testers or engineers and drive delivery of a small module within a project (Delivery/Maintenance/Testing) Serve as entry level specialist with expertise in particular technology/industry domain/a process / application / product. Responsible for functional/technical track of a project. Ability to support the PO / SM from a Technical perspective in terms of prioritizing and splitting work. Agile mindset and methodologies e.g., Scrum Mandatory Skills: Application Modernization - Mainframe. Experience: 3-5 Years.

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5.0 - 8.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Mainframe DB2 Admin. Experience: 5-8 Years.

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