MSC OPERATION EXECUTIVE

• Greet and assist members and visitors courteously at the branch/office.
• Handle member queries and provide accurate information about services, products, and procedures.
• Process new membership applications and verify required documents.
• Maintain and update member records accurately in the system.
• Support day-to-day branch operations, including account opening, passbook updates, and other member requests.
• Assist in processing deposits, withdrawals, and payments as per company policy.
• Handle cash transactions and reconcile daily cash balance if required.
• Ensure compliance with internal policies, rules, and statutory regulations.
• Maintain confidentiality of all member information and company data.
• Prepare daily, weekly, and monthly reports as assigned by the supervisor or branch manager.
• Coordinate with other departments to resolve member issues promptly.
• Assist in follow-ups for loan repayments, renewals, and other recoveries if needed.
• Maintain proper filing of forms, vouchers, and other branch documents.
• Support audit and inspection processes by providing necessary records and explanations.
• Escalate any operational issues or irregularities to the branch manager immediately.
• Maintain a clean and organised work environment to ensure smooth operations.
• Participate in training sessions to stay updated with policies and procedures.
• Perform any other tasks assigned by the branch manager or senior management.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

• Day shift

Work Location: In person