Senior System Administrator Vision Unlimited

3.0 - 8.0 years

8 - 13 Lacs

Chandigarh

Remote

Role & responsibilities the Technician will be responsible for answering client questions, implementing hardware and software solution recommendations, offsite technical support, and other duties assigned by the IT Manager/Team Lead as deemed suitable for the Technicians skill level. Technicians will regularly exercise exceptional customer service skills, strong communication and interpersonal skills, and excellent problem solving and trouble shooting skills. This is a team-oriented role where people are expected to take ownership of technical problems and see them through to completion. Duties and Responsibilities: * Assisting with Triage Board and ensuring new tickets are processed and assigned. * Answering Client Phone Calls and emails as needed * Troubleshooting Microsoft 365 issues including Outlook, SharePoint, OneDrive, Intune, and Azure issues. * Installing/Upgrading/Removing softwares * Backup and AV management * Endpoint Maintenance checks * New User Profile/computer Setup * Documenting as required in tickets or information repository. * Troubleshooting with clients such as: Password Resets Outlook\Phone Mailbox Setup Local Apps and Profile Troubleshooting Slow Computer Review Spam Filter config (Whitelisting and release of false positives) Printer Troubleshooting AD, Routers, Switches, Server Administration, Application Support, End User Computing PSA tools like Connect wise Manage RMM tool like N-Central Documentation tool like IT Glue, Hudu Fortinet and Meraki device troubleshooting Dns, DHCP Preferred candidate profile * At least 3 years experience as a system administrator serving US clients * Understanding of Microsoft Windows Client and Server Operating Systems * Understanding of Microsoft 365 * Basic understanding of Security * Should be able to work independently, make decisions and implement succesfully * Exceptional written and oral communication skills in English

Posted 3 weeks ago

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M365 Engineer Teceze Consultancy Services

3.0 - 6.0 years

4 - 8 Lacs

Pune

Work from Office

Role & responsibilities Resource with greater than 3+ years' experience with expert-level skills in evaluating, planning, migrating, deploying, and managing Microsoft Products. Microsoft 365 tenant-level planning, implementation, and administration of enterprise environments. Functional expertise in Microsoft 365 applications and infrastructure and a working knowledge of networking, server administration, DNS, and PowerShell. Responsiblites Include Implement preventative measures at the platform level Performs installation, deployment, migration, incident mgmt, problem mgmt, change mgmt, and release mgt across multiple technologies relevant for the service Provide advice on technical direction to the M365 roadmap. Recommend and implement platform changes to improve supportability and increase operational efficiencies across the products and services. Provide technical oversight of all platform management and governance activities Identify and implement the appropriate platform tools, performs capacity management and upgrade activities Ensure data management policies and practices are adopted across all M365 platforms and products as appropriate. Liaise with Digital Security to understand and remediate Microsoft 365 Enterprise MS-100 certifications

Posted 1 month ago

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Excellent Opportunity For Freshers- IT Helpdek : NTT Data Noida NTT DATA, Inc.

0.0 years

3 - 3 Lacs

Bengaluru

Work from Office

Job description "NTT DATA- Hiring for Helpdesk/ Service Desk Sr. Representative - Looking for Immediate Joiners " Role & responsibilities: Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration and maintenance. Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and Technology improvements. Willing to learn & grow in other IT Business areas 5 days working a week with Rotational shift and Rotational Week off Requirements for this role include: Excellent English written and verbal communication skills. Exceptional customer service skills. Great Team player Great communication skills, comfortable working with various stakeholders Basic understanding of troubleshooting skills, bug finding, and resolution Ability to work independently within a diverse global team Basic knowledge of IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment) Any Graduation fresher can apply. Preferences: - Optional (nice-to-haves) Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do - ITIL foundation certified .

Posted 1 month ago

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