49 Mphasis Jobs - Page 2

Hi, We are hiring for the Leading ITES Company for Network Support Engineer Profile. Overview A Network Support role involves maintaining, troubleshooting, and optimizing an organizations computer networks to ensure reliable connectivity and performance. Professionals in this role are responsible for monitoring network systems, resolving connectivity issues, configuring hardware like routers and switches, and maintaining documentation and updates. They require a solid understanding of networking protocols (such as TCP/IP, DNS, and DHCP), network security, and basic scripting. Typically, candidates hold a degree in IT or Computer Science and certifications like CCNA or CompTIA Network+. Network Support serves as a foundational role. Job Description : 1. Network Monitoring: Continuously monitor network performance, uptime, and security. Use tools like Nagios, SolarWinds, and Wireshark to detect issues. 2. Troubleshooting & Support: Diagnose and resolve hardware, software, and connectivity problems. Provide Tier 1/Tier 2 technical support to internal teams or clients. 3. Installation & Configuration: Set up and maintain routers, switches, firewalls, and wireless access points. Configure IP addressing, DNS, DHCP, and VPN connections. 4. Maintenance & Updates: Apply patches and firmware updates to network devices. Maintain backup systems and recovery protocols. 5. Documentation: Maintain accurate records of configurations, incidents, and network layouts. Document standard operating procedures (SOPs) and troubleshooting steps. Required Skills Networking protocols (TCP/IP, DNS, DHCP, VPN) Familiarity with Cisco, Juniper, or similar hardware Knowledge of network security principles Understanding of OSI model and IP addressing/subnetting Basic scripting (e.g., Bash, PowerShell, or Python) Typical Qualifications Bachelors degree in Computer Science, IT, or related field Certifications like: CCNA (Cisco Certified Network Associate) CompTIA Network+ ITIL (for service management)

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Greetings from KVC CONSULTANTS LTD. We are hiring for International Voice Executive role in ITES/ MNCs - Pune / Bangalore Job Description: PROFILE 1: Process:- -- International Voice --- Customer Support Process -- and Service desk Voice Both profiles are open . SALARY:- For 1 year of experience in INT Customer Service Rs 4.5 LPA Freshers can be considered with excellent communication Salary Upto 4.5 Lpa And Candidates with excellent communication Salary goes Upto Rs 5.75LPA Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Both side cabs available. Roles and Responsibilities Customer Interaction: Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Adherence to Scripts: Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions. Adapt communication style to fit the customers needs while maintaining service standards. Quality Assurance Compliance: Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building: Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. ------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- Divya :-- 9821182650 Vanshika -- 9628373762 Areesha-- 9628373763 Siya -- 7565006262

Hiring For International Chat Process Grad Fresher 20K U/G/BE/B.Tech 6 Months exp in International BpO Must 20K & Grad/UG/BE/B.Tech with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

Greetings from KVC CONSULTANTS LTD!! Job description We Are Hiring For Leading IT Company. Job Locations : Hyderabad- Gachibowli PUNE - HINJEWADI PHASE - 2 BANGALORE- ELECTRONIC CITY Salary : Rs 4 LPA -- FOR 1 YEAR PLUS EXP FOR FRESHERS SALARY IS Rs 2.77 LPA Language: Proficient in English (Read + Write + Speak )Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Mandatory Language Skill: Prior SD experience and good English speaking skills" Note:- This is a WFO Profile and Candidate should be comfortable working for Hyderabad or Pune because this profile is available for these two locations.DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD ,BANGALORE SD HYDERABAD SD WITH YOUR RESUME . HR YAGYANSHI 9821182648 HR AAYSHA 9821182649 HR MAHBISH 9628373764 HR AREESHA 9628373763 HR SIYA 7565006262 HR VANSHIKA 9628373762 #KVC CONSULTANTS LTD ##NO PLACEMENT CHARGES#

Greetings from KVC CONSULTANTS LTD. We are hiring for International Voice Executive role in ITES/ MNCs - Pune / Bangalore Job Description: PROFILE 1: Process:- -- International Voice --- Customer Support Process -- and Service desk Voice Both profiles are open . SALARY:- for those with with 1 year of experience in INT Customer Service Rs 4.00 LPA ---- SALARY:- FRESHER GRADUATES---- Rs 2.70 LPA and for candidates with excellent Eng Comm skills Rs 5 LPA Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Both side cabs available . Roles and Responsibilities Customer Interaction: Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Adherence to Scripts: Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions. Adapt communication style to fit the customers needs while maintaining service standards. Quality Assurance Compliance: Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building: Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. ------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- Laiba-- 9654201996 Mahbish -- 9628373764 Yagyanshi -- 9821182648 Vanshika -- 9628373762 Areesha-- 9628373763 Siya -- 7565006262

Hi, We are hiring for the Leading ITES Company for Network Support Engineer Profile. Overview A Network Support role involves maintaining, troubleshooting, and optimizing an organizations computer networks to ensure reliable connectivity and performance. Professionals in this role are responsible for monitoring network systems, resolving connectivity issues, configuring hardware like routers and switches, and maintaining documentation and updates. They require a solid understanding of networking protocols (such as TCP/IP, DNS, and DHCP), network security, and basic scripting. Typically, candidates hold a degree in IT or Computer Science and certifications like CCNA or CompTIA Network+. Network Support serves as a foundational role. Job Description : 1. Network Monitoring: Continuously monitor network performance, uptime, and security. Use tools like Nagios, SolarWinds, and Wireshark to detect issues. 2. Troubleshooting & Support: Diagnose and resolve hardware, software, and connectivity problems. Provide Tier 1/Tier 2 technical support to internal teams or clients. 3. Installation & Configuration: Set up and maintain routers, switches, firewalls, and wireless access points. Configure IP addressing, DNS, DHCP, and VPN connections. 4. Maintenance & Updates: Apply patches and firmware updates to network devices. Maintain backup systems and recovery protocols. 5. Documentation: Maintain accurate records of configurations, incidents, and network layouts. Document standard operating procedures (SOPs) and troubleshooting steps. Required Skills Networking protocols (TCP/IP, DNS, DHCP, VPN) Familiarity with Cisco, Juniper, or similar hardware Knowledge of network security principles Understanding of OSI model and IP addressing/subnetting Basic scripting (e.g., Bash, PowerShell, or Python) Typical Qualifications Bachelors degree in Computer Science, IT, or related field Certifications like: CCNA (Cisco Certified Network Associate) CompTIA Network+ ITIL (for service management)

Warm Greetings from Rivera Manpower Services! We are hiring KYB / KYC Specialists for a leading US bank . Role: Transaction Monitoring / KYC Specialist Location: Bangalore Shift: Rotational shift with rotational off (5 days working and 2 rotational off) Experience: Minimum 2 years in KYC, Transaction Monitoring, EDD, CDD, or Due Diligence Availability: Immediate Joiners Preferred To Book your slots please contact (Forward cv on whatsapp if the line is busy) ANANYA 8884496986 (Please send us a message on WhatsApp in case the numbers are busy). Key Responsibilities: Conduct thorough reviews and investigations on customer transactions to identify suspicious activities. Perform enhanced due diligence (EDD) and customer due diligence (CDD) processes to mitigate risks. Ensure compliance with AML (Anti-Money Laundering) regulations and banking standards. Maintain accurate and up-to-date documentation for all investigations. Collaborate with internal teams to escalate suspicious activities as per protocols. Ensure timely completion of all assigned cases while meeting quality standards. Desired Candidate Profile: Minimum 2 year of relevant experience in Fraud investigation, Risk Investigation, KYC, Transaction Monitoring, EDD, or CDD. Strong understanding of financial crime risk management and compliance. Excellent analytical skills with attention to detail. Strong communication skills with the ability to prepare clear and concise reports. Immediate joiners preferred. Perks and Benefits: Competitive salary package. Opportunity to work with a leading US bank. Excellent career growth prospects. Cab facilities Regards, ANANYA 8884496986 (Please send us a message on WhatsApp in case the numbers are busy).

Warm Greetings from Rivera Manpower Services! We are hiring KYB / KYC Specialists for a leading US bank . Role: Transaction Monitoring / KYC Specialist Location: Bangalore Shift: US Shifts Experience: Minimum 1 year in KYC, Transaction Monitoring, EDD, CDD, or Due Diligence Availability: Immediate Joiners Preferred To Book your slots please contact (Forward cv on whatsapp if the line is busy) JOY 7996004799 MARIA 9986584828 ANANYA 8884496986 (Please send us a message on WhatsApp in case the numbers are busy). Key Responsibilities: Conduct thorough reviews and investigations on customer transactions to identify suspicious activities. Perform enhanced due diligence (EDD) and customer due diligence (CDD) processes to mitigate risks. Ensure compliance with AML (Anti-Money Laundering) regulations and banking standards. Maintain accurate and up-to-date documentation for all investigations. Collaborate with internal teams to escalate suspicious activities as per protocols. Ensure timely completion of all assigned cases while meeting quality standards. Desired Candidate Profile: Minimum 2 year of relevant experience in KYC, Transaction Monitoring, EDD, or CDD. Strong understanding of financial crime risk management and compliance. Excellent analytical skills with attention to detail. Strong communication skills with the ability to prepare clear and concise reports. Immediate joiners preferred. Perks and Benefits: Competitive salary package. Opportunity to work with a leading US bank. Excellent career growth prospects. Cab facilities Regards, JOY 7996004799 MARIA 9986584828 ANANYA 8884496986 (Please send us a message on WhatsApp in case the numbers are busy).

Warm Greetings from Rivera Manpower Services! We are hiring KYB / KYC Specialists for a leading US bank . Role: Transaction Monitoring / KYC Specialist Location: Bangalore Shift: US Shifts Experience: Minimum 1 year in KYC, Transaction Monitoring, EDD, CDD, or Due Diligence Availability: Immediate Joiners Preferred To Book your slots please contact (Forward cv on whatsapp if the line is busy) DIVYA 9513900439 (Please send us a message on WhatsApp in case the numbers are busy). Key Responsibilities: Conduct thorough reviews and investigations on customer transactions to identify suspicious activities. Perform enhanced due diligence (EDD) and customer due diligence (CDD) processes to mitigate risks. Ensure compliance with AML (Anti-Money Laundering) regulations and banking standards. Maintain accurate and up-to-date documentation for all investigations. Collaborate with internal teams to escalate suspicious activities as per protocols. Ensure timely completion of all assigned cases while meeting quality standards. Desired Candidate Profile: Minimum 1 year of relevant experience in KYC, Transaction Monitoring, EDD, or CDD. Strong understanding of financial crime risk management and compliance. Excellent analytical skills with attention to detail. Strong communication skills with the ability to prepare clear and concise reports. Immediate joiners preferred. Perks and Benefits: Competitive salary package. Opportunity to work with a leading US bank. Excellent career growth prospects. Regards, DIVYA 9513900439

Warm Greetings from Rivera Manpower Services! We are hiring KYB / KYC Specialists for a leading US bank . Role: Transaction Monitoring / KYC Specialist Location: Bangalore Shift: US Shifts Experience: Minimum 1 year in KYC, Transaction Monitoring, EDD, CDD, or Due Diligence Availability: Immediate Joiners Preferred To Book your slots please contact (Forward cv on whatsapp if the line is busy) Rinky 7996180830 (Please send us a message on WhatsApp in case the numbers are busy). Key Responsibilities: Conduct thorough reviews and investigations on customer transactions to identify suspicious activities. Perform enhanced due diligence (EDD) and customer due diligence (CDD) processes to mitigate risks. Ensure compliance with AML (Anti-Money Laundering) regulations and banking standards. Maintain accurate and up-to-date documentation for all investigations. Collaborate with internal teams to escalate suspicious activities as per protocols. Ensure timely completion of all assigned cases while meeting quality standards. Desired Candidate Profile: Minimum 1 year of relevant experience in KYC, Transaction Monitoring, EDD, or CDD. Strong understanding of financial crime risk management and compliance. Excellent analytical skills with attention to detail. Strong communication skills with the ability to prepare clear and concise reports. Immediate joiners preferred. Perks and Benefits: Competitive salary package. Opportunity to work with a leading US bank. Excellent career growth prospects. Regards, Rinky 7996180830

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Gurgaon and Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hiring for Leading ITES Company In Pune for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

BPO Hiring For International Retail Voice Process - 4.25 LPA-GGN Grad &UG as Fresher 21K & 1Yr. Experience any Domain(Must Customer Service Exp)-4.25 LPA 24/7 5 Day Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hi, We are hiring for leading ITES Company for Associate - Record to Report (RTR) Profile . Job Description Minimum 1 year of experience are eligible to apply. Analyze the trends relating to financial metrics of Income statements such as sales, expenditures, and profit margin Monitor KPIs and identify the cause of any unexpected variances Support the management team and the Heads of Department with data-driven analysis Builds financial database by identifying sources of information; assembling, verifying, and backing up data Prepares financial reports by collecting, formatting, analyzing, and explaining information Contributes to team effort by accomplishing related results as needed perform daily and monthly financial and accounting transactions with the general ledger system responsible for the accurate, efficient, and timely processing of G/L activities Prepare GL/Bank Reconciliation, obtain supporting documents, and follow up on reconciling, open/aged items. Prepare and post Journals (Accruals, adjustment, prepaid etc.) Perform period close activities Analyze and synthesize information provided by stakeholders; Direct the gathering of requirements for applying technology solutions to satisfy corporate needs Work with the architects to develop integrated processes and reports Skills & Knowledge: Ability to work with remote teams Great communication and listening skills Great interpersonal skills Analytical Curious and proactive Adaptable to changes in a fast-paced environment Key Skills: a) Any Graduate b) Min 1 Year Experience in RTR To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai )Type : Job Code # 308

Hi, We are hiring for leading ITES Company for Associate - Record to Report (RTR) Profile . Job Description Minimum 1 year of experience are eligible to apply. Analyze the trends relating to financial metrics of Income statements such as sales, expenditures, and profit margin Monitor KPIs and identify the cause of any unexpected variances Support the management team and the Heads of Department with data-driven analysis Builds financial database by identifying sources of information; assembling, verifying, and backing up data Prepares financial reports by collecting, formatting, analyzing, and explaining information Contributes to team effort by accomplishing related results as needed perform daily and monthly financial and accounting transactions with the general ledger system responsible for the accurate, efficient, and timely processing of G/L activities Prepare GL/Bank Reconciliation, obtain supporting documents, and follow up on reconciling, open/aged items. Prepare and post Journals (Accruals, adjustment, prepaid etc.) Perform period close activities Analyze and synthesize information provided by stakeholders; Direct the gathering of requirements for applying technology solutions to satisfy corporate needs Work with the architects to develop integrated processes and reports Skills & Knowledge: Ability to work with remote teams Great communication and listening skills Great interpersonal skills Analytical Curious and proactive Adaptable to changes in a fast-paced environment Key Skills: a) Any Graduate b) Min 1 Year Experience in RTR To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai )Type : Job Code # 308

Hi, We are hiring for leading ITES Company for Associate - Record to Report (RTR) Profile . Job Description Minimum 1 year of experience are eligible to apply. Analyze the trends relating to financial metrics of Income statements such as sales, expenditures, and profit margin Monitor KPIs and identify the cause of any unexpected variances Support the management team and the Heads of Department with data-driven analysis Builds financial database by identifying sources of information; assembling, verifying, and backing up data Prepares financial reports by collecting, formatting, analyzing, and explaining information Contributes to team effort by accomplishing related results as needed perform daily and monthly financial and accounting transactions with the general ledger system responsible for the accurate, efficient, and timely processing of G/L activities Prepare GL/Bank Reconciliation, obtain supporting documents, and follow up on reconciling, open/aged items. Prepare and post Journals (Accruals, adjustment, prepaid etc.) Perform period close activities Analyze and synthesize information provided by stakeholders; Direct the gathering of requirements for applying technology solutions to satisfy corporate needs Work with the architects to develop integrated processes and reports Skills & Knowledge: Ability to work with remote teams Great communication and listening skills Great interpersonal skills Analytical Curious and proactive Adaptable to changes in a fast-paced environment Key Skills: a) Any Graduate b) Min 1 Year Experience in RTR To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai )Type : Job Code # 308

Hi, We are hiring for leading ITES Company for Associate - Record to Report (RTR) Profile . Job Description Minimum 1 year of experience are eligible to apply. Analyze the trends relating to financial metrics of Income statements such as sales, expenditures, and profit margin Monitor KPIs and identify the cause of any unexpected variances Support the management team and the Heads of Department with data-driven analysis Builds financial database by identifying sources of information; assembling, verifying, and backing up data Prepares financial reports by collecting, formatting, analyzing, and explaining information Contributes to team effort by accomplishing related results as needed perform daily and monthly financial and accounting transactions with the general ledger system responsible for the accurate, efficient, and timely processing of G/L activities Prepare GL/Bank Reconciliation, obtain supporting documents, and follow up on reconciling, open/aged items. Prepare and post Journals (Accruals, adjustment, prepaid etc.) Perform period close activities Analyze and synthesize information provided by stakeholders; Direct the gathering of requirements for applying technology solutions to satisfy corporate needs Work with the architects to develop integrated processes and reports Skills & Knowledge: Ability to work with remote teams Great communication and listening skills Great interpersonal skills Analytical Curious and proactive Adaptable to changes in a fast-paced environment Key Skills: a) Any Graduate b) Min 1 Year Experience in RTR To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 308

Hi, We are hiring for leading ITES Company for Associate - Record to Report (RTR) Profile . Job Description Minimum 1 year of experience are eligible to apply. Analyze the trends relating to financial metrics of Income statements such as sales, expenditures, and profit margin Monitor KPIs and identify the cause of any unexpected variances Support the management team and the Heads of Department with data-driven analysis Builds financial database by identifying sources of information; assembling, verifying, and backing up data Prepares financial reports by collecting, formatting, analyzing, and explaining information Contributes to team effort by accomplishing related results as needed perform daily and monthly financial and accounting transactions with the general ledger system responsible for the accurate, efficient, and timely processing of G/L activities Prepare GL/Bank Reconciliation, obtain supporting documents, and follow up on reconciling, open/aged items. Prepare and post Journals (Accruals, adjustment, prepaid etc.) Perform period close activities Analyze and synthesize information provided by stakeholders; Direct the gathering of requirements for applying technology solutions to satisfy corporate needs Work with the architects to develop integrated processes and reports Skills & Knowledge: Ability to work with remote teams Great communication and listening skills Great interpersonal skills Analytical Curious and proactive Adaptable to changes in a fast-paced environment Key Skills: a) Any Graduate b) Min 1 Year Experience in RTR To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 308

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned. Abhishek 9164462369 rivera.abhishek@gmail.com Maria certina.rivera@gmail.com 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). NOTE WE'RE LOOKING FOR CANDIDATES WHO LIVE IN BANGALORE CURRENTLY. Job Details Process: International Voice Process ( Technical support ) Work Location: Whitefield Cab Service: 2 way provided (25 kms) / Cab allowances provided. CTC Details: Freshers (2.5 Lakh to 3 Lakh) / Experienced (3 Lakh to 5 Lakh) Shift Timings: UK Rotational Shift Qualifications: Any Graduates / Any Post Graduates / Candidates with backlogs also considered Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred. Perks and Benefits *Shift Allowances *Incentives *Insurance *Pickup & Drop Facility Regards, Abhishek 9164462369 rivera.abhishek@gmail.com Maria certina.rivera@gmail.com 9986584828 Rivera Manpower Services

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned. Ananya 8884496986 ananya.rivera24@gmail.com Joy 7996004799 rivera.joy1210@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). NOTE WE'RE LOOKING FOR CANDIDATES WHO LIVE IN BANGALORE CURRENTLY. Job Details Process: International Voice Process ( Technical support ) Work Location: Whitefield Cab Service: 2 way provided (25 kms) / Cab allowances provided. CTC Details: Freshers (2.5 Lakh to 3 Lakh) / Experienced (3 Lakh to 5 Lakh) Shift Timings: UK Rotational Shift Qualifications: Any Graduates / Any Post Graduates / Candidates with backlogs also considered Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred. Perks and Benefits *Shift Allowances *Incentives *Insurance *Pickup & Drop Facility Regards, Ananya 8884496986 ananya.rivera24@gmail.com Joy 7996004799 rivera.joy1210@gmail.com Rivera Manpower Services

Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities : Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29