3 Money In Jobs

Roles and Responsibilities: Responsible for leading operations team. Works with internal and onshore teams closely to ensure a reliable and operationally effective flow of process Interact directly with the stake holders to deliver business requirements and overall healthy process behavior Duties may include, taking part in planning, organizing and directing the work of subordinates or others Outline procedures and instructions on work received Make estimations on new jobs received, check accuracy/quality of content creation/population done by others Ensuring records are maintained accurately. Motivates and guide team to achieve daily targets in a timely manner Identify and fix the gaps in the process between offshore and onshore teams Partner with offshore and onshore management to ensure compliance and scalable communication processes Actively work with various internal teams to drive tools and process improvements that effect process flows Adhered to Compliance and Audit Effectively manage SLA, process flows and any escalations People management (Leadership role, team management, floor control and retention), Performance Management and Rewards & Recognition Formulate, implement, track career path and individual development plans of team members Mentor and guide quality lead/process expert to manage quality, improve process efficiency and minimize variation Conceptualize, design and deliver trainings to the team Manage the team and ensure high service delivery and execution Skills and Required profile: In-depth knowledge of US Retirement 401K business (Money in / Money Out) Experience in the handling the team size of 15-20 people Should have minimum 10 years of experience in US Retirement 401K business & 3 Years in People Management Role Excellent communications and analytical skills Self-starter, self-motivator, proactive, target oriented with attention to detail Possess strong networking skills Proficient with Microsoft Office Suite (Word, Excel, SharePoint, etc.) Makes decisions within guidelines, balancing risk and service needs, seeking assistance from manager as necessary Should be flexible to work in night shifts and must extend when business required Knowledge on SLA/Attrition/Quality

Hi All, VOYA INDIA IS HIRING FOR SENIOR ASSOCIATE- RETIREMENT SERVICE LOCATION: DELHI. SHIFT : NIGHT SHIFT TIMINGS : 5:30/6:30 PM LOGIN - 2:30/3:30 AM LOGOUT. MODE OF WORK - HYBRID (DELHI). YEARS OF EXPERIENCE: 3-6 YEARS. VOYA INDIA Overview VOYA INDIA Overview Voya India, formerly known as VFI SLK, pioneers the transformation of the financial services customer experience through the art of technology, innovation, and human creativity. We are dedicated to delivering cutting-edge solutions to Voya's Retirement, Employee Benefits, and Investment Management businesses. Our expertise lies in crafting inventive customer-centric solutions by digitizing, automating, and optimizing technology and business processes. More information is available at: - www.voyaindia.com ROLES & RESPONSIBILITIES: Achieve stringent daily productivity targets. • Will be responsible for processing participants plan level transactions. • Strict adherence to non-disclosure of client information by preserving client confidentiality. • Research on the queries requests sent by the business partners transaction processing client support teams and replying to the same with minimum response time. • Work with onshore partners and build professional relationship. • Taking active participation in process improvements and automation. • Excellent process skills with ability to identify and prioritize high value transactions. • Completing assigned responsibilities within defined SLAs INTRESTED CANDIDATES CAN SHARE THEIR RESUME TO: swaraj.mohanty@voyaindia.com

Apply Here: https://forms.gle/LZHxBMZUSx3UYGPT7 (Copy/paste in browser) Job Domain: 401K Retirement Process Experience Level: 1-8 Years Shift : Flexible to work in night shifts is mandatory Days Off: Fixed Saturday and Sunday (Flexible to support on Saturday if required) Location: Work from Office Job Summary: We are seeking an experienced Senior Financial Associate to join our Retirement Services team, with a focus on 401K, Defined Contributions, and Pension processes. The ideal candidate will have a strong background in the retirement industry, with proven expertise in handling Enrollments, Money-In, Money-Out, and Reconciliation processes, compliance testing . This role requires someone who can work independently and collaboratively with cross-functional teams, while managing key deliverables and ensuring accurate management reporting. Key Responsibilities: Oversee the Retirement Process, including 401K, Defined Contributions, and Defined Pensions. Manage and optimize workflows, ensuring deliverables are met within defined Turnaround Times (TATs). Act as a Subject Matter Expert (SME) for assigned processes, providing guidance and support as needed. Collaborate with Line of Business (LOB) partners and business units across regions to maintain high levels of engagement and communication. Handle complex enrollment, reconciliation, and money movement (Money-In, Money-Out) processes. Ensure process documentation is up-to-date, making amendments as necessary based on business and regulatory changes. Prepare and present reports for management, highlighting key metrics and performance indicators. Qualifications and Skills: Experience: 1-10 years of core experience in retirement services, specifically in Enrollments, Money-In, Money-Out, and Reconciliation. Education: Bachelors or Masters in Commerce (B.Com / M.Com) or MBA in Finance. Industry Knowledge: Strong understanding of 401K, Defined Contributions, Pension claims, US Pension Retirement accounts, and Insurance Claims. Technical Skills: Proficiency in MS Office Suite, with hands-on experience in retirement claims management and reconciliation. Communication: Excellent verbal and written communication skills, with the ability to engage and build relationships with business partners across regions. Shift Flexibility: Ability to work in shifts and extend hours as per business requirements. Apply Here: https://forms.gle/LZHxBMZUSx3UYGPT7 (Copy/paste in browser)