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0.0 - 5.0 years
1 - 2 Lacs
Cuddalore
Work from Office
Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 9606556938 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 9606556938
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Kanyakumari
Work from Office
Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 9606556938 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 9606556938
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Thoothukudi
Work from Office
Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 9606556938 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 9606556938
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Dindigul
Work from Office
Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 9606556938 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 9606556938
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Erode
Work from Office
Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 9606556938 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 9606556938
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Thanjavur
Work from Office
Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 9606556938 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 9606556938
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Kanchipuram
Work from Office
Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 9606556938 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 9606556938
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Vellore
Work from Office
Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 9606556938 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 9606556938
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Tirunelveli
Work from Office
Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 9606556938 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 9606556938
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Ramanathapuram
Work from Office
To achieve the revenue and profit targets for the store. • Interacting with customers, giving them product presentations and convincing them to make purchases. • Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock. • Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards. • Execute plans to maximize sales as assigned. • Maintains positive relations and rapport with Customers. • Keeping oneself updated with all the product knowledge. • Using the technical skills and/or product knowledge to help the customers buy the right product. • Handle customer queries effectively. • Effectively collects customer feedback and passes it to immediate manager. • Attend mandatory staff meetings and training sessions. • Completion of all administrative paperwork during scheduled shift. • Knowledge of procedures in emergency situations. • Knowledge of facility rules, regulations and philosophy of the store. • Other duties as assigned by the superior. Role & responsibilities Preferred candidate profile Perks and benefits
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Nagapattinam
Work from Office
To achieve the revenue and profit targets for the store. • Interacting with customers, giving them product presentations and convincing them to make purchases. • Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock. • Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards. • Execute plans to maximize sales as assigned. • Maintains positive relations and rapport with Customers. • Keeping oneself updated with all the product knowledge. • Using the technical skills and/or product knowledge to help the customers buy the right product. • Handle customer queries effectively. • Effectively collects customer feedback and passes it to immediate manager. • Attend mandatory staff meetings and training sessions. • Completion of all administrative paperwork during scheduled shift. • Knowledge of procedures in emergency situations. • Knowledge of facility rules, regulations and philosophy of the store. • Other duties as assigned by the superior. Role & responsibilities Preferred candidate profile Perks and benefits
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Cuddalore
Work from Office
To achieve the revenue and profit targets for the store. • Interacting with customers, giving them product presentations and convincing them to make purchases. • Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock. • Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards. • Execute plans to maximize sales as assigned. • Maintains positive relations and rapport with Customers. • Keeping oneself updated with all the product knowledge. • Using the technical skills and/or product knowledge to help the customers buy the right product. • Handle customer queries effectively. • Effectively collects customer feedback and passes it to immediate manager. • Attend mandatory staff meetings and training sessions. • Completion of all administrative paperwork during scheduled shift. • Knowledge of procedures in emergency situations. • Knowledge of facility rules, regulations and philosophy of the store. • Other duties as assigned by the superior. Role & responsibilities Preferred candidate profile Perks and benefits
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Kanyakumari
Work from Office
To achieve the revenue and profit targets for the store. • Interacting with customers, giving them product presentations and convincing them to make purchases. • Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock. • Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards. • Execute plans to maximize sales as assigned. • Maintains positive relations and rapport with Customers. • Keeping oneself updated with all the product knowledge. • Using the technical skills and/or product knowledge to help the customers buy the right product. • Handle customer queries effectively. • Effectively collects customer feedback and passes it to immediate manager. • Attend mandatory staff meetings and training sessions. • Completion of all administrative paperwork during scheduled shift. • Knowledge of procedures in emergency situations. • Knowledge of facility rules, regulations and philosophy of the store. • Other duties as assigned by the superior. Role & responsibilities Preferred candidate profile Perks and benefits
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Thoothukudi
Work from Office
To achieve the revenue and profit targets for the store. • Interacting with customers, giving them product presentations and convincing them to make purchases. • Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock. • Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards. • Execute plans to maximize sales as assigned. • Maintains positive relations and rapport with Customers. • Keeping oneself updated with all the product knowledge. • Using the technical skills and/or product knowledge to help the customers buy the right product. • Handle customer queries effectively. • Effectively collects customer feedback and passes it to immediate manager. • Attend mandatory staff meetings and training sessions. • Completion of all administrative paperwork during scheduled shift. • Knowledge of procedures in emergency situations. • Knowledge of facility rules, regulations and philosophy of the store. • Other duties as assigned by the superior. Role & responsibilities Preferred candidate profile Perks and benefits
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Dindigul
Work from Office
To achieve the revenue and profit targets for the store. • Interacting with customers, giving them product presentations and convincing them to make purchases. • Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock. • Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards. • Execute plans to maximize sales as assigned. • Maintains positive relations and rapport with Customers. • Keeping oneself updated with all the product knowledge. • Using the technical skills and/or product knowledge to help the customers buy the right product. • Handle customer queries effectively. • Effectively collects customer feedback and passes it to immediate manager. • Attend mandatory staff meetings and training sessions. • Completion of all administrative paperwork during scheduled shift. • Knowledge of procedures in emergency situations. • Knowledge of facility rules, regulations and philosophy of the store. • Other duties as assigned by the superior. Role & responsibilities Preferred candidate profile Perks and benefits
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Erode
Work from Office
To achieve the revenue and profit targets for the store. • Interacting with customers, giving them product presentations and convincing them to make purchases. • Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock. • Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards. • Execute plans to maximize sales as assigned. • Maintains positive relations and rapport with Customers. • Keeping oneself updated with all the product knowledge. • Using the technical skills and/or product knowledge to help the customers buy the right product. • Handle customer queries effectively. • Effectively collects customer feedback and passes it to immediate manager. • Attend mandatory staff meetings and training sessions. • Completion of all administrative paperwork during scheduled shift. • Knowledge of procedures in emergency situations. • Knowledge of facility rules, regulations and philosophy of the store. • Other duties as assigned by the superior. Role & responsibilities Preferred candidate profile Perks and benefits
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Thanjavur
Work from Office
To achieve the revenue and profit targets for the store. • Interacting with customers, giving them product presentations and convincing them to make purchases. • Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock. • Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards. • Execute plans to maximize sales as assigned. • Maintains positive relations and rapport with Customers. • Keeping oneself updated with all the product knowledge. • Using the technical skills and/or product knowledge to help the customers buy the right product. • Handle customer queries effectively. • Effectively collects customer feedback and passes it to immediate manager. • Attend mandatory staff meetings and training sessions. • Completion of all administrative paperwork during scheduled shift. • Knowledge of procedures in emergency situations. • Knowledge of facility rules, regulations and philosophy of the store. • Other duties as assigned by the superior. Role & responsibilities Preferred candidate profile Perks and benefits
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Kanchipuram
Work from Office
To achieve the revenue and profit targets for the store. • Interacting with customers, giving them product presentations and convincing them to make purchases. • Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock. • Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards. • Execute plans to maximize sales as assigned. • Maintains positive relations and rapport with Customers. • Keeping oneself updated with all the product knowledge. • Using the technical skills and/or product knowledge to help the customers buy the right product. • Handle customer queries effectively. • Effectively collects customer feedback and passes it to immediate manager. • Attend mandatory staff meetings and training sessions. • Completion of all administrative paperwork during scheduled shift. • Knowledge of procedures in emergency situations. • Knowledge of facility rules, regulations and philosophy of the store. • Other duties as assigned by the superior. Role & responsibilities Preferred candidate profile Perks and benefits
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Vellore
Work from Office
To achieve the revenue and profit targets for the store. • Interacting with customers, giving them product presentations and convincing them to make purchases. • Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock. • Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards. • Execute plans to maximize sales as assigned. • Maintains positive relations and rapport with Customers. • Keeping oneself updated with all the product knowledge. • Using the technical skills and/or product knowledge to help the customers buy the right product. • Handle customer queries effectively. • Effectively collects customer feedback and passes it to immediate manager. • Attend mandatory staff meetings and training sessions. • Completion of all administrative paperwork during scheduled shift. • Knowledge of procedures in emergency situations. • Knowledge of facility rules, regulations and philosophy of the store. • Other duties as assigned by the superior. Role & responsibilities Preferred candidate profile Perks and benefits
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Tirunelveli
Work from Office
To achieve the revenue and profit targets for the store. • Interacting with customers, giving them product presentations and convincing them to make purchases. • Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock. • Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards. • Execute plans to maximize sales as assigned. • Maintains positive relations and rapport with Customers. • Keeping oneself updated with all the product knowledge. • Using the technical skills and/or product knowledge to help the customers buy the right product. • Handle customer queries effectively. • Effectively collects customer feedback and passes it to immediate manager. • Attend mandatory staff meetings and training sessions. • Completion of all administrative paperwork during scheduled shift. • Knowledge of procedures in emergency situations. • Knowledge of facility rules, regulations and philosophy of the store. • Other duties as assigned by the superior. Role & responsibilities Preferred candidate profile Perks and benefits
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Ramanathapuram
Work from Office
Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 8867916254
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Nagapattinam
Work from Office
Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 8867916254
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Cuddalore
Work from Office
Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 8867916254
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Kanyakumari
Work from Office
Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 8867916254
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Thoothukudi
Work from Office
Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 8867916254
Posted 1 month ago
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