MIS - Sales / Inside Sales Professional

Job Title : MIS - Sales / Inside Sales Location : Santacruz(West) Mumbai Department : Sales / Business Development Reports To : Sales Manager / Business Head Job Summary : We are looking for a proactive and analytical MIS - Sales / Inside Sales Executive to support our sales operations through accurate reporting, lead tracking, and performance analysis. The ideal candidate should have strong proficiency in Advanced Excel and a good understanding of sales processes. This role involves both back-end data management and front-end coordination with internal sales teams to optimize performance. Key Responsibilities : Prepare and maintain daily, weekly, and monthly sales MIS reports to assist in business decisions. Track leads, inquiries, and conversion rates across various channels. Coordinate with the sales team to update and verify sales pipeline data. Analyze sales performance metrics (targets vs. achievement, conversion ratios, etc.). Generate customized reports using Advanced Excel (Pivot Tables, VLOOKUP, Charts, Dashboards). Reconcile sales data with CRM Software to ensure accuracy in billing and invoicing. Assist in maintaining customer databases, CRM entries, and follow-up schedules. Support in lead allocation, tracking follow-ups, and ensuring timely client communication. Provide insights and summaries for management reviews and strategy meetings. Ensure data integrity and compliance with internal documentation and reporting protocols. Required Skills & Qualifications : Bachelor s degree in Commerce, Business Administration, or a related field. 1-3 years of experience in MIS or Inside Sales roles. Proficiency in Advanced Excel (VLOOKUP, HLOOKUP, Pivot Tables, Conditional Formatting, Charts, Dashboards). Familiarity with CRM tools. Strong organizational and coordination skills. Excellent communication and analytical thinking. Ability to manage and interpret large data sets with accuracy. Preferred Qualifications : Prior experience in a sales support or inside sales environment. Knowledge of invoicing, order processing, and sales documentation. Exposure to tools like Power BI, Zoho CRM, or Salesforce is a plus.