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MIS and Quality Lead

2 - 9 years

2 - 9 Lacs

Bengaluru / Bangalore Karnataka India

Posted:3 weeks ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Manage and analyze monthly support metrics Coordinate quality assurance audits and improvements Liaise with client leads on small enhancements Support team training and compliance processes Key Deliverables: Monthly MIS reports and service dashboards Quality audit findings and action plans Improved support metrics and service outcomes Enhancement delivery aligned with capacity

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Shashwath Solution
Shashwath Solution

Information Technology

Bangalore

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