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7.0 - 10.0 years
4 - 8 Lacs
Chennai
Work from Office
SCCM L2 Job Title: Software Distribution Engineer Proposed Grade: Band B3 & B2 Primary Skill: Software Distribution & Patch Management, Windows, MECM, Intune Location: Bengaluru / Chenna Experince - 7- 10 years Rates including mark up - 130K/M - 140 K/M Experience: Proven experience in software distribution and patch management, particularly in Oracle JRE to Microsoft SDK migration. Strong knowledge of Windows operating systems and related technologies. Responsibilities: Perform software distribution and patch management tasks for Oracle JRE to Microsoft SDK migration. Ensure compatibility and functionality of distributed software on target systems. Collaborate with cross-functional teams to gather requirements and provide technical solutions. Troubleshoot and resolve issues related to software distribution and patch management. Maintain documentation and provide training to end-users as needed. Mandatory Skills: Software Distribution & Patch management.Experience3-5 Years.
Posted 2 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: EMM Intune.Experience3-5 Years.
Posted 2 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Coimbatore
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin.Experience3-5 Years.
Posted 2 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Application Packaging - Windows.Experience3-5 Years.
Posted 2 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Nutanix Admin.Experience1-3 Years.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Application Packaging - Windows.
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Pune
Work from Office
SYSTEM HOUSE CONSULTANTS is looking for Software/Hardware and Support to join our dynamic team and embark on a rewarding career journey Developing and directing software system validation and testing methods. Directing our software programming initiatives Overseeing the development of documentation. Working closely with clients and cross-functional departments to communicate project statuses and proposals. Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems. Managing the software development lifecycle. Monitoring system performance. Communicating key project data to team members and building cohesion among teams. Developing and executing project plans. Applying mathematics and statistics to problem-solving initiatives. Applying best practices and standard operating procedures. Creating innovative solutions to meet our companys technical needs. Testing new software and fixing bugs. Shaping the future of our systems.
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
vidyamaatha foundation(R) is looking for Infrastructure Support Professional to join our dynamic team and embark on a rewarding career journeyProvide technical support for IT infrastructure, including servers, networks, storage systems, and hardware components. Monitor system performance, troubleshoot issues, and implement timely resolutions to minimize downtime. Assist in system upgrades, patch management, and configuration changes. Collaborate with IT teams to ensure infrastructure security, stability, and scalability while maintaining detailed documentation of activities.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 7 Lacs
Hoshiarpur
Work from Office
Mandatory instructions: * Candidates should be passed out 12th or *Any graduates.*) Desired Candidate Skills/Profile - Web-development skills with programming in object oriented PHP, mysql & java script - Experience with HTML, CSS, and AJAX, javascript libraries. - MySQL experiences : Database setting and maintenance - Excellent communication skills - Resourcefulness and troubleshooting aptitude - Attention to detail Interview Mode: - Face to Face Telephone interview Responsibilities : - Work as part of a team developing applications and services. - Contribute to team and organizational improvements in process and infrastructure. - Build customer-facing UI and back-end services for e-commerce website creating administration and management tools.
Posted 2 weeks ago
5.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Band B3 - 7.5 years Location - Bangalore, Pune, Coimbatore if not any where in India CBR- 180K Intune Lead Must tohave :- Intune Suite Good to have :-SCCM for Intune Architect role Must have Intune EPM hands on experience and its migration from other tools such as cyberark and other similar tools. Must have experience on Intune Advance analytics and its implementation. Knowledge on Intune suite tool is mandatory. Experience in deploying, administering, and supporting Intune. Suggest the benefits of using Intune suite and compare it with other technologies Contribute to preparing LLD & HLD documents. Review the Current SCCM Setup and Configuration and services. Review and Validate the Azure HD/Hybrid requirements. Good understanding of Cloud services & Tenant management. Good knowledge of analyzing & implementing GPO/Device Configuration policies using Intune. Familiar with various Use Cases for Autopilot and applicability in various scenarios. Experience in Autopilot designing, setup, managing and troubleshooting Microsoft Windows Desktop OS deployment with Azure/Microsoft 365. Configure Autopilot settings in Intune (Creating Device profile, applying profile to on-boarded devices, Policies etc.) Windows 10/11 OS deployment and update distribution using Mobile Device Management. Expertise in Windows 10 Deployment Rings and application management to ensure software updates are implemented across estate. Creation of provision profiles, configurations and security profiles and deployment to managed client devices. Enable activities in to define roles for MDM and SCCM (e.g., Software distribution, Policy 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: EMM Intune.Experience5-8 Years.
Posted 2 weeks ago
7.0 - 10.0 years
9 - 12 Lacs
Bengaluru
Work from Office
We are seeking an experienced D365 Finance Application Developer to join our Digital Business Operations team. The ideal candidate will develop, implement, and maintain financial solutions using the Microsoft Dynamics 365 Finance module to enhance business processes. This role demands expertise in D365 Finance, Microsoft Dynamics ERP, and Microsoft Azure, as well as proficiency in PowerApps and Power Automate. The successful applicant will have significant experience in application development for Dynamics 365 Finance and the ability to create scalable solutions tailored to business requirements. This position is to work in a hybrid model in our office in Bengaluru.
Posted 2 weeks ago
7.0 - 12.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Description: Manager Technical Service Assistant Manager (Work Dynamic) What this job involves: Executing flawless technical activities Ensuring smooth day-to-day operation is a responsibility that requires impeccable leadership skills. As the go-to person in all things technical, youll keep the Company up to speed on operating and utilities costs. Together with the Engineering manager, you will monitor the invoices for technical services rendered. Aside from these, youll keep an eye out on the maintenance practices of our contractors to ensure that their scope of work is aligned with manufacturer recommendations and our own Preventive maintenance standards. Youll also oversee the repair and maintenance of Electrical Panels, lighting fixtures, cooling and heating systems, plumbing and water supply and other equipment and supplies. What your day-to-day will look like: Assist the Engineering Manager/Chief Engineer in Operation of mechanical, electrical, plumbing, life safety, and BMS installations at facility as per GRE OE guidelines Manage critical Environment operations and preventive maintenance programs. Ensure to Maintain logbooks, checklists, and PPM schedules for all M&E installations. Handle downtime, breakdowns, and incidents, generating reports as needed. Coordinate ad-hoc M&E setups and ensure contractors follow house rules. Proactive approach towards Energy management, Initiatives & process improvements. Oversee purchasing and stock management of spares and consumables. Track and update work orders, inspections, and closures in the Prism tool. Liaise with landlords on utility and facility-related matters to ensure 100% uptime. Ensure compliance with safety standards, GRE OE standards, and manage project coordination with vendors and the FM team. Desired or preferred experience and technical skills: Strong knowledge of building systems and maintenance practices. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and facility management software. Ability to prioritize tasks and manage multiple projects simultaneously. Willingness to embrace a culture of collaboration and support team members. Experience with sustainability initiatives and green building practices. Knowledge of local building codes and regulations. Familiarity with project management methodologies. Required Qualification and Experience: Tertiary qualifications in BE/B Tech in Electrical Engineering with 5 + years of experience or Diploma in Electrical with 7 years of experience. Contract Administration experience of 3 yrs or more required. Knowledge of Occupational Safety requirements. Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with client reporting and preparation of reports required. Works in 6 days per week with rotational shift basis
Posted 2 weeks ago
6.0 - 10.0 years
15 - 25 Lacs
Hyderabad
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a Unified Systems Operator at Kyndryl, you'll take on a critical role of monitoring, controlling, and maintaining cutting-edge systems across our expansive infrastructure environment. You’ll be the key to providing innovative solutions to both technical and business challenges – ensuring seamless operations that push the boundaries of what's possible. In this role, you’ll become a trusted advisor to our customers, offering insights into best practices and resource utilization. You’ll be vital in maintaining our infrastructure through monitoring and validating events and or alerts, executing preventative tasks and escalating potential outages or abnormal situations, applying a proactive approach to challenges. As a Unified Systems Operator, you’ll have the opportunity to collaborate with diverse teams and specialists on projects and interact directly with customers to understand their needs – facilitating cohesive and successful partnerships. To thrive in this role, you'll need to bring a challenge and detail-oriented mindset, coupled with the agility and sense of urgency needed in our fast-paced environment. Join us in shaping the future of technology – where every day is an adventure, and every challenge is an opportunity for growth. Are you ready to redefine what's possible? Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. Whether you envision your career path progressing in the technical specialist domain as a Technical Leader or migrating into other technical careers such as an Architect or a Systems Reliability Engineer – we have opportunities you won’t find anywhere else. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 7+ Years of experience in File Transfer tools, Connect Direct, Connect Express, Connect Center, SFG - Sterling FileGateway, SFG lite, SSP and B2B Experience in practicing the relevant skills. Deep know-how in the related technologies. Able to create complex solutions/designs and other concepts, anticipating complex future scenarios and problems. Agile methodology as way of working Experience with Scrum Methodology and Tools Jira& , Confluence, GitHub, Nexus, Docker/Kubernetes Service Now User to start, work, track and complete Change Requests, Tasks Deep Experience with IBM Sterling B2B integrator Experience with IBM Sterling B2B integrator Control Center xperience with Shell scripting (Linux, Windows) Experience with IBM Sterling B2B Integrator Process configuration, internal Scripting Know-How also with Infrastructure (Windows Server, Linux, Oracle, MS SQL, PostgreSQL, Azure Kubernetes, AWS Kubernetes, OpenShift) The service provider should continuously strive to improve the platform stability, performance, and user experience. This may involve implementing enhancements, adopting new technologies or best practices, and incorporating user feedback for future updates. Customer 1st and 2nd level technical consulting Preferred Skills and Experience: Installation and configuration of filetransfer infrastructure - Install Sterling File gateway (new nodes) Installation and configuration of filetransfer infrastructure Configure Sterling File gateway components (new configuration) Provisioning of software licenses based on defined portfolio. Server configuration and installation of necessary prerequisites (new components) Configuration of infrastructure components monitoring Manage the internal and external load balancer for Filetransfer Service Manage the Antivirus Scanners dedicated for Filetransfer Service* Manage the Sterling File Gateway (SFG) Nodes (incl. optimization and configuration) Execution of recommendations from System engineering / Architecture Performance and problem analysis without incident SFG optimization and configuration Guidance of user tests Performance analysis and optimization of applications Planning and operation of Customer recovery test Accompany user test at Customer’s request. Recovery of Filetransfers service infrastructure in case of disruption by incidents (SFG, SSPs, Control Center, Control Center Director) – excluded antivirus solution, firewall and network supported by AGN Recovery of Filetransfers service infrastructure in case of disruption by incidents (MSSQL, Load Balancer, OS) – excluded antivirus solution, firewall and network supported by AGN. Support of Customer application recovery tests Security administration for central filetransfer infrastructure Installation of software patches and version updates for Filetransfer Service infrastructure Installation of software patches and version updates for Filetransfer Service applications and components Installation of service-related fixes and security patches (GISF - Group Information Security Framework) for Filetransfer Service infrastructure based on existing vulnerabilities. Implementation of major releases and versions according to supplier’s software lifecycle for Filetransfer Service infrastructure Implementation of new software releases according to customer/Allianz Technology's software lifecycle for filetransfer clients. Administration of change requests for Filetransfer service issues (originating from related systems) Analysis on customer requests Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 2 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Mumbai
Work from Office
Duties & Responsibilities What this job involves To achieve excellence in preventive maintenance programs at (Client) with highest standards and ensure energy conservation practices. Assist the Engineering Manager in managing M&E scope of the projects to ensure the quality and deliverables with in the stipulated time. Assist in providing comprehensive Facility, contract and procurement management for technical services to the client. Achieve Key Performance Indicators and Service Level Agreements targets. Technology Tools implementation and management Support the Engineering Manager in managing the Mechanical, Electrical, Plumbing installations & all Civil maintenance within the Facility. Responsible for preparation of critical spares list for all installations as per manufacturers recommendations and plan for the inventory where the maintenance is carried out with in-house teams. Implement and oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment. Assist the Chief Engineer to review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations. Maintain the logbooks, checklists and PPM schedules for all M & E installations. Manage Downtime/ Breakdowns. Arrange for ad-hoc M&E set ups as per the client requirement from time to time. Ensure the contractors follow the house rules at all times and the projects are handled with minimum inconvenience to the Client. Assume AFM responsibilities if need arises. Responsible to handle the shifts independently on all Engineering related matters. Performance objectives Meet or exceed best practice in provision of services through contracts Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager. Responsible for daily reporting on M & E to the Engineering Manager. Generate Service maintenance reports on office equipment. Generate Inventory and Purchasing of spares and consumables. Generate Downtime and breakdown incident reports. Effective management of the team Key skills General knowledge of Mechanical, Electrical, Plumbing, Kitchen and other trades. Proficient in Windows, and MS Office applications Good knowledge of & life safety processes and procedures. Excellent command of English language (oral and written). Strong knowledge of mechanical or electrical services. Able to train, coach and develop team members.
Posted 2 weeks ago
5.0 - 10.0 years
8 - 13 Lacs
Bengaluru
Work from Office
WHAT THE ROLE OFFERS: Interfaces directly with customers at all stages of problem resolution process (including understanding issues that customers are facing, communicating action plans, explaining ongoing developments, and conveying resolution) Validates technical information, sets fair expectations and disseminates information as needed Schedule, participate and where relevant lead Customer facing calls (being well prepared knowing his/her audience, their related needs and shares information accordingly) Demonstrates good judgement to actively assess situations, engage senior resources/management (as and when needed) to resolve complex/escalated Customer issues Ability to work under pressure, multitasking and prioritizing, with a great sense of urgency, collaborating with relevant stakeholders, handling major incidents and/or high severity situations Systematically gathers relevant information and analyzes a broad range of factors while investigating and resolving issues Support business needs via taking-up On-Call responsibilities during weekends and/or public holidays (as and when need arises) Create knowledge base (where nonexistent) and refine existing knowledge base content to keep it up to date/relevant; may perform senior or expert level tasks for assigned products and skills; prepares white papers for other TSSs and/or customers regarding technical solutions As a 24 x 7 x 365 organization, MUST BE willing to work in shifts. What it takes: Possesses extensive knowledge in Documentum D2 Thrive & excel in a high-pressure, time sensitive enterprise environment Fantastic Customer focused service skill (Empathy-based listening, written and verbal skills) Excellent Analytical & Technical Troubleshooting skills Fair understanding of OpenText product portfolio and their value proposition to the customer. Good knowledge on both Windows and Linux Operating system environments Excellent understanding on RDBMS (Oracle, SQLServer and Postgres) Basic understanding of Core java program Knowledge on Documentum clients like webtop, DA are added advantage. Bachelors (BE) / Masters Degree (MCA) with 5+ years of experience.
Posted 2 weeks ago
5.0 - 10.0 years
8 - 13 Lacs
Bengaluru
Work from Office
YOUR IMPACT : Our Senior Technical Support Specialist position offers you an opportunity to learn cutting-edge backup, high-availability, and disaster recovery software. Youll leverage critical thinking on an ongoing basis, as each customer situation is unique. Therefore, you will need to be creative with your solutions. The successful candidate will join an established team that provides world-class customer support through technical assistance to external customers and other departments via phone, e-mail, and support portal message board. Our strong team-based environment ensures that if you get stuck or need some help, youll always feel supported. WHAT THE ROLE OFFERS : Diagnose, troubleshoot, and identify/resolve service and product offerings issues. This could be at any level: operating system, application, network, hardware level, hypervisor, cloud environment, etc. Manage multiple customer cases simultaneously while maintaining high levels of customer satisfaction. Ensure all case-related information and activities are accurately documented and provide timely progress updates to customers and account managers to maintain service level agreements. Work with Tier 3, Operations, and Development on technical escalations, bugs, and feature requests. Excellent customer service skills, adding to the customer experience. A track record of sound judgment and decision-making in positions with significant responsibility. Challenging yourself to master the complex subject matter Communicating with and assisting people of varying technical skill levels Consistently providing excellent technical support when subjected to different degrees of visibility into affected environments Troubleshooting errors with diverse degrees of depth and complexity Keeping a patient and collected composure while resolving customer requests and possessing excellent customer service skills. Searching information sources for relevant documentation, user/admin guides, knowledge base articles, white papers, PDFs, reliable websites, etc. Building and leveraging VMs, maintaining a functional virtual workspace WHAT YOU NEED TO SUCCEED : 5+ years of experience in backup and recovery operations. Hands-on experience with Backup and recovery solution. Familiarity with cloud backup solutions (e.g., AWS Backup, Azure Backup). Solid understanding of storage systems (NAS/SAN), virtualization (VMware/Hyper-V), and Windows/Linux environments. Ability to automate tasks using PowerShell, Bash, or Python. Strong troubleshooting and documentation skills. Willing to work in rotational shifts Nice to Have: Experience in SMB or startup environments. Knowledge of cybersecurity best practices related to data protection. Certifications in backup technologies or cloud platforms (e.g., Veeam VMCE, AWS Certified).
Posted 2 weeks ago
3.0 - 6.0 years
10 - 15 Lacs
Hyderabad
Work from Office
Your Impact: An OpenText Content Server Consultant is responsible for the technical delivery of the xECM based solutions. Such delivery activities encompass development, testing, deployment and documentation of specific software components either providing extensions to specific items of core product functionality or implementing specific system integration components. This role has a heavy deployment and administration emphasis. Engagements are usually long term, but some relatively short ones requiring only specific services like an upgrade or a migration also happen. The nature of work may include full application lifecycle activities right from development, deployment/provisioning, testing, migration, decommissioning and ongoing run & maintain (upgrades, patching etc.) support. The role is customer facing and requires excellent interpersonal skills with the ability to communicate to a wide range of stake holders (internally and externally), both verbally and in writing. What the Role offers: Work within an OpenText technical delivery team in order to: Participate and contribute to deployment activities. Participate in the day to day administration of the systems, including Incident & Problem Management Participate in planning and execution of new implementations, upgrades and patching activities. Participate in the advanced configuration of ECM software components, in line with project and customer time scales. Actively contribute in automating provisioning, patching and upgrade activities where possible to achieve operational efficiencies. Perform code reviews and periodic quality checks to ensure delivery quality is maintained. Prepare, maintain and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep project managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements. Utilize exceptional written and verbal communication skills while supporting customers via web, telephone, or email, while demonstrating a high level of customer focus and empathy. Respond to and solve customer technical requests, show an understanding of the customer's managed hosted environment and applications within the Open Text enabling resolution of complex technical issues. Document or Implement proposed solutions. Respond to and troubleshoot alerts from monitoring of applications, servers and devices sufficient to meet service level agreements Collaborating on cross-team and cross-product technical issues with a variety of resources including Product support, IT, and Professional Services. What you need to succeed: Well versed with deployment, administration and troubleshooting of the OpenText xECM platform and surrounding components (Content Server, Archive Center, Brava, OTDS, Search & Indexing) and integrations with SAP, SuccessFactors, Salesforce. Good experience/knowledge on following: Experience working in an ITIL aligned service delivery organisation. Knowledge of Windows, UNIX, and Application administration skills in a TCP/IP networked environment. Experience working with relational DBMS (PostgreSQL/Postgres, Oracle, MS SQL Server, mySQL). Independently construct moderate complexity SQLs without guidance. Programming/scripting is highly desirable, (ie. Oscript, Java, JavaScript, PowerShell, Bash etc.) Familiarity with configuration and management of web/application servers (IIS, Apache, Tomcat, JBoss, etc.). Good understanding of object-oriented programming, Web Services, LDAP configuration. Experience in installing and configuring xECM in HA and knowledge in DR setup/drill. Experince in patching, major upgrades and data migration activities. Candidate should possess: Team player Customer Focus and Alertness Attention to detail Always learning Critical Thinking Highly motivated Good Written and Oral Communication Knowledge sharing, blogs.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
Position: Associate Consultant (Client Consultation) Location: Karve Road Pune Job Type: Full-Time Salary: 15 to 18k Roles & Responsibilities: Communicate effectively with clients via phone, email, and other channels to understand their service needs. Provide expert consultation on attestation, apostille, and translation services, including process guidance and documentation requirements. Offer step-by-step support to clients throughout the service lifecycle, ensuring clarity and transparency. Proactively follow up with inquiries and work towards converting leads into confirmed business. Coordinate logistics for the pickup and handling of client documents, ensuring timely and secure transfers. Deliver regular updates to clients regarding the status of their requests, maintaining trust and satisfaction. Ensure service delivery meets the companys quality standards, with consistency and accuracy. Address client feedback and queries promptly, ensuring effective resolution and continuous improvement. Collaborate closely with internal departments (operations, logistics, customer service, etc.) to ensure seamless end-to-end service execution.
Posted 2 weeks ago
1.0 - 6.0 years
1 - 2 Lacs
Mumbai
Work from Office
SUMMARY We are seeking individuals with previous experience in waiter roles to join our team. The ideal candidate should have a pleasant appearance, be dedicated to their work, and be able to communicate effectively in English. This is an opportunity to work in a dynamic and fast-paced environment, serving our valued customers. Requirements Previous experience as a waiter Good appearance Commitment to work Proficiency in English
Posted 2 weeks ago
15.0 - 20.0 years
13 - 17 Lacs
Chennai
Work from Office
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Role Overview: We are looking for an experienced Solution Architect specializing in End User Computing (EUC) to join our dynamic IT team. The ideal candidate will have strong hands-on experience with technologies such as Microsoft Intune, Nexthink, VDI management, AI, Automation etc. The candidate will play a critical role in designing, implementing, and optimizing secure, scalable, and efficient end-user environments for a global workforce. You will architect end-to-end digital workplace strategies that support seamless collaboration, enhanced productivity, and exceptional employee experiences, whether users are in-office, remote, or hybrid. This is a vital role that combines deep technical knowledge with a passion for improving user experience, enabling flexible work, and integrating emerging tools like AI, analytics, and automation into the digital environment. Key Responsibilities: Design and implement end-user computing solutions including but not limited to Intune, Nexthink and Virtual Desktop Infrastructure (VDI) etc. Architect and deploy automated workflows to improve EUC operations and management. Provide strategic guidance and technical leadership for EUC-related projects and initiatives. Analyze enterprise trends and future business needs to develop architecture roadmaps, service blueprints, and endpoint standards. Collaborate with cross-functional teams to deliver scalable and secure desktop and device management solutions. Ensure compliance with organizational security policies and standards. Deliver high-quality documentation for architecture designs, configurations, and operational processes. Required Skills & Experience: Minimum 15 years of overall IT experience with at least 5 years in a solution architect role focused on end-user computing. Hands-on expertise with Microsoft Intune and modern device management strategies. Experience using Nexthink for DEX monitoring and analytics. Use tools like Nexthink, Lakeside, SysTrack, or Microsoft Endpoint Analytics to build dashboards and insights. Strong background in VDI environments design, deployment, and support. Proven ability in automation of EUC tasks using scripting and AI-based tools. Strong troubleshooting and analytical skills. Excellent communication and documentation skills. r1rcm.com Facebook
Posted 2 weeks ago
5.0 - 10.0 years
11 - 16 Lacs
India, Bengaluru
Work from Office
Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Contribute to engineering design assignments in a team environment on large-scale project teams. Candidate should have minimum 5 years working experience on wastewater modelling for ANZ and UK & I region especially on model calibration & verification Candidate should be well versed with Infoworks ICM hydraulic modelling software. Having hands on experience with modeling tools like Water GEMS, SewerGEMS, StormCAD, PCSWMM, HEC-RAS, GeoPak would be advantage. Wet Utilities - Potable Water, Storm Water Drainage, Treated Sewage Effluent & Sewerage network (pressure plus gravity design experience with the help of AutoCAD 2D, AutoCAD Civil3D) Provide technical support to designers for relocation/shifting of assets, asset tagging, connection drawings, standard drawings etc. Clash Analysis experience using Navisworks Experience in working in Common Data Environment (ProjectWise and BIM 360) Capable for leading the project, coordinating with Lead Office, mentoring juniors and ensuring quality checks Provides training and technical support to design staff on the Building Information Modeling system, which provides 3D models using project specifications and content. d planning on various projects. Utilizing AutoCAD Civil 3D knowledge in projects from concept to completion. Participate in the development of concept, preliminary and detailed engineering drawing, and plans, including general and drainage plan drawings, plan/profile drawings, section drawings, and detail drawings. Complete design activities to specified standards including earthworks modelling and design, sanitary and storm sewer design, watermain design, grading of roads and drive isles, lot grading, and stormwater management design of ponds and other retention systems. Assist in establishing processes for working with US/Canada offices; Other duties as assigned Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK). Highly motivated, hardworking, interpersonal, and enthusiastic team player that is willing to learn and adapt to change. US/UK/Canada Experience will be added advantage Good communication skills, and ability to work well independently at times. Able to see the “bigger picture” and take a birds-eye view of projects Confident, with the ability to work either independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. #LI-FS1
Posted 2 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cobol Mainframe Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve software issues.- Collaborate with cross-functional teams to address system problems.- Develop and implement software solutions to enhance system performance.- Conduct regular system audits to ensure data integrity and security.- Provide technical support and guidance to end-users. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cobol Mainframe.- Strong understanding of software debugging and troubleshooting techniques.- Experience in working with relational databases.- Knowledge of scripting languages for automation.- Hands-on experience in system monitoring and performance optimization. Additional Information:- The candidate should have a minimum of 3 years of experience in Cobol Mainframe.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
5 - 9 Lacs
Hyderabad
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Automation Anywhere Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that enhance operational efficiency, and ensuring that applications are aligned with business objectives. You will also engage in problem-solving activities, providing support and guidance to your team members while continuously seeking opportunities for improvement and innovation in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application development milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Automation Anywhere.- Good To Have Skills: Experience with Robotic Process Automation tools.- Strong understanding of application development methodologies.- Experience in integrating applications with existing systems.- Familiarity with software testing and debugging techniques. Additional Information:- The candidate should have minimum 5 years of experience in Automation Anywhere.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
5 - 9 Lacs
Coimbatore
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Appian Process Automation Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to enhance operational efficiency. You will also participate in testing and troubleshooting to refine applications, ensuring they meet the highest standards of quality and performance. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Appian Process Automation.- Good To Have Skills: Experience with process mapping and optimization.- Strong understanding of application development methodologies.- Familiarity with integration techniques and tools.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 2 years of experience in Appian Process Automation.- This position is based at our Coimbatore office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
5 - 9 Lacs
Chennai
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and guidance to team members while continuously seeking opportunities for improvement in application functionality and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with business goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).- Strong understanding of business process mapping and application configuration.- Experience with integration of SAP SD with other SAP modules.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with agile methodologies and project management tools. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Sales and Distribution (SD).- This position is based in Chennai.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
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