4 Meraki Switches Jobs

As a Networking Managed Services Engineer (L1) at NTT DATA, you will play a crucial role in providing managed services to ensure the operational efficiency of our clients" IT infrastructure and systems. Your responsibilities will include proactively identifying, investigating, and resolving technical incidents and problems to deliver seamless support to our clients. Your daily tasks will involve monitoring client infrastructure and solutions to detect errors promptly, investigating first-line incidents to understand their root causes, and following approved procedures for request fulfilment. Whether you are providing telephonic, ITSM ticket, or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your focus will always be on maintaining high service quality standards. In this role, you will be expected to identify optimization opportunities by reducing common incidents, automating request fulfilment, incident resolution, and process improvements. Additionally, you may also support project work and disaster recovery functions, aligning with our overarching goals of staying ahead of the curve. Your commitment to efficiently resolving incidents and requests, along with your willingness to escalate when necessary, will be crucial in ensuring operational excellence. Moreover, your role will involve updating existing knowledge and sharing insights to foster continuous learning and improvement within the team. To excel in this position, you are required to have a basic understanding of technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP. Furthermore, you should demonstrate discipline in handling tickets, utilize available knowledge articles efficiently, possess a good grasp of ITSM tools and processes, and exhibit strong planning skills to adapt to changing circumstances. Your work ethic, adaptability, client-focused approach, communication skills across diverse cultures, active listening abilities, positive outlook, resilience under pressure, and a bachelor's degree in information technology/computing or equivalent experience will be instrumental in your success in this role. NTT DATA is a global innovator in business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. As an Equal Opportunity Employer, we value diversity and inclusion in our workplace. Join us at NTT DATA and be a part of our mission to drive innovation and positive client experiences in a dynamic and supportive environment.,

You will be an IT Analyst responsible for maintaining the productivity of computer users and enhancing employee satisfaction by addressing any procedural or operational difficulties related to IT applications, Infrastructure, endpoints, or services. Your key duties will include serving as the initial point of contact for employees requiring technical assistance, delivering exceptional customer service in all employee interactions, and working with various Microsoft technologies such as Azure, M365, Dynamics, Power Platform, and Power BI. Your responsibilities will encompass operational excellence, including diagnosing and resolving employee workstation problems, following best practices in resolving helpdesk tickets, performing preventative maintenance, and escalating issues when necessary. You will also focus on providing top-notch customer service by offering clear and constant updated support to internal customers with empathy and urgency. To qualify for this role, you should hold a Bachelor's degree or have a minimum of 5 years of IT experience, along with specific experience in Azure, applications, and desktop support. Proficiency in Office 365 support, strong communication skills, a customer service-oriented mindset, and the ability to ask targeted questions to identify problem root causes are essential. Being a self-starter, highly motivated team player, and having an understanding of how environmental changes can impact business operations are also crucial. Preferred qualifications include certifications such as Microsoft AZ-104, Power Platform Fundamentals, CompTIA A+, Network+, and Security+. The working environment may involve working both indoors and outdoors, operating office machinery, and collaborating closely with colleagues. Physical requirements may include activities such as walking, standing, sitting, lifting, and perceiving depth. In conclusion, this job description outlines the general duties, accountabilities, and physical requirements associated with the position of an IT Analyst. It is important to note that the responsibilities and requirements are subject to modifications to accommodate individuals with disabilities. This description does not limit the tasks expected of an employee, and additional job-related instructions may be provided by supervisors. Success in this role will require possessing the knowledge, skills, and abilities to perform duties proficiently.,

As a Networking Managed Services Engineer (L1) at NTT DATA, you will be responsible for providing managed services to ensure the operational efficiency of our clients" IT infrastructure and systems. Your primary tasks will include proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. Your role will involve monitoring client infrastructure and solutions to detect errors in a timely manner, investigating first-line incidents to determine their root causes, and following approved procedures for request fulfillment. Whether you are providing telephonic, ITSM ticket, or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your focus will be on maintaining high standards of service quality. In addition to your day-to-day responsibilities, you will also be expected to identify opportunities for optimization, such as reducing common incidents or finding automation possibilities for request fulfillment, incident resolution, and process improvements. Your role may extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring that we stay ahead of the curve. To excel in this role, you should have a basic understanding of technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP. You must also be highly disciplined in handling tickets, act promptly as per defined Standard Operating Procedures (SOPs), and strive to resolve as many tickets as possible using available knowledge articles or provided SOPs. Furthermore, you should possess good knowledge of ITSM tools and processes, strong planning skills, a strong work ethic, adaptability to changing environments, and a client-focused approach. Effective communication skills, active listening abilities, a positive outlook, and resilience under pressure are also essential qualities for success in this role. A bachelor's degree in information technology/computing or equivalent experience is required. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, we invest significantly in research and development to support organizations in embracing the digital future. As an Equal Opportunity Employer, we value diversity and inclusion in our workplace, where experts from over 50 countries collaborate to deliver business and technology consulting, data and artificial intelligence solutions, and the development, implementation, and management of applications, infrastructure, and connectivity. Join us at NTT DATA and be a part of our mission to drive innovation and transformation in the digital era.,

As a Networking Managed Services Engineer (L1) at NTT DATA, you will play a crucial role in providing managed services to ensure the smooth functioning of our clients" IT infrastructure and systems. Your primary responsibilities will include proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. Your day-to-day tasks will involve monitoring client infrastructure and solutions to catch errors promptly, investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfillment. Whether you are providing telephonic, ITSM ticket, or chat support, executing maintenance activities like patching and configuration changes, or ensuring seamless shift handovers for continuous service, your efforts will be focused on maintaining high standards of service quality. In addition to your daily tasks, you will be expected to identify opportunities for optimization, such as reducing common incidents or finding automation possibilities for request fulfillment, incident resolution, and process improvements. Your role may also extend to supporting project work and disaster recovery functions and tests, contributing to our broader organizational goals and ensuring we stay ahead of the curve. To excel in this role, you should have a basic understanding of technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGRP. You should be highly disciplined in handling tickets on a day-to-day basis, act promptly as per defined Standard Operating Procedures (SOPs), and leverage available knowledge articles or provided SOPs to resolve tickets efficiently. Moreover, having a good grasp of using ITSM tools and processes, strong planning skills, a solid work ethic, adaptability to changing environments, a client-focused approach, effective communication skills across different cultures, excellent active listening skills, a positive outlook, and resilience under pressure are essential qualities for success in this role. A bachelor's degree in information technology/computing or equivalent experience is also required. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100 companies. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA invests significantly in research and development to enable organizations and society to move confidently and sustainably into the digital future. As an Equal Opportunity Employer and a Global Top Employer, NTT DATA has a diverse workforce in more than 50 countries and a robust partner ecosystem. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity, making us one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of the NTT Group and headquartered in Tokyo.,