Member of Technical Staff - Production Engineering

The Escalations Software Engineer or forensics engineer as we call them here at Pure will help with customer issues and create software to analyze and predict the health of distributed systems that are deployed. It will be your responsibility to own and resolve technical issues coming in from the field that are more technical than what our support team can resolve on their own, to develop next-gen services that will enable real-time predictive analysis of the behavior of all systems sold into the field, and to develop software to protect customers from known issues and help cure anomalies in short-time after they have been detected. Lead investigation and resolution of emergent engineerings problems from the field that require engineering expertise Create and maintain services and tools to diagnose and protect the health of an ever growing fleet Create next generation analytics that anticipate new problems Acquire a deep understanding of Pures full software stack If you see a problem, you are empowe'red to pull engineers together and go fix it! Regularly present to the larger engineering team as we'll as executives about complex engineering issues Interact directly with customers to enable seven-figure sales WHAT you'll NEED TO BRING TO THIS ROLE You already have a solid background in software development along with experience with linux, system administration, networking, and storage. A history of learning new technologies on the job indicates a strong fit for this role. Ideal candidates will come from Software Development background. In addition, you may identify with some of the following: 4+ years of experience with Python, Go, C++, and linux and other related programming languages. Natural curiosity, obsessive attention to detail and innate troubleshooting skills Ability to analyze complex systems and describe in simplest terms Experience with Big Data production environments Strong analytical and problem-solving skills with a creative approach to addressing technical requirements. Bachelor s or masters degree in Electrical Engineering, Computer Science, or a related technical field or equivalent industry experience. Must be willing and able to work in an open office environment. We are primarily an in-office environment and therefore, you will be expected to work from the {{Bengaluru}} office in compliance with Pure s policies, unless you are on PTO, or work travel, or other approved leave. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, we'llness resources, and company-sponsored team events - check out purebenefits.com for more information. WHAT YOU CAN EXPECT FROM US: Pure Innovation : We celebrate those who think critically, like a challenge and aspire to be trailblazers. Pure Growth : We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area , Fortunes Best Workplaces for Millennials and certified as a Great Place to Work ! Pure Team : We build each other up and set aside ego for the greater good