Mega Hiring For Top MNC/ International BPO/ Sal upto 6.5 LPA

Greetings !!!

International Voice Process

For more clarification about this job role, please feel free to reach out to us on the below mentioned number:

Ananya

8884496986

(Please send us a message on WhatsApp in case the numbers are busy).

NOTE:

Provisional Degree Certificate and PANCARD (Hard Copy) mandatory.

International Voice Process

customer support team

Job Details

Process: International Voice Support

Salary:

• Freshers:

  25,000 per month

• Experienced:

  Up to 6.5 LPA (Based on current CTC and relevant experience)

Qualification Criteria:

• Education:

  Graduation is

  mandatory

• Excellent

  verbal communication skills in English

• Basic computer proficiency and typing speed (25/30 WPM)
  
• Willingness to work in

  night shifts and rotational offs

Experience Required:

• Freshers

  with excellent communication skills are welcome

• Mandatory:

  Experience in

  international voice process

  for experienced candidates

Key Responsibilities:

• Handle

  inbound and outbound international calls

  in a professional manner.
• Resolve customer queries, complaints, or issues efficiently and accurately.
  
• Maintain detailed documentation of customer interactions in system records.
  
• Adhere to process workflows, compliance standards, and quality benchmarks.
  
• Collaborate with internal teams for escalations or issue resolution where required.
  
• Meet performance targets related to

  call quality, resolution rate, and customer satisfaction

  .

Desired Candidate Profile:

• Any Graduate / Undergraduate (With Excellent English Communication)
  
• Freshers & Experienced (05 yrs) can apply
  
• Must be open to work in rotational shifts/night shifts
  
• Good typing speed and listening skills

Role Highlights:

• Opportunity to work with

  leading global clients

• Develop and enhance

  communication, problem-solving, and service delivery skills

• Exposure to

  US, UK, or Australian clients

  (Night/Rotational Shifts)
• Fast-paced and growth-oriented work culture
  
• Extensive

  training and support

  provided for freshers

Perks & Benefits:

• Cab Facility (As per shift & company policy)
  
• Performance Incentives
  
• Night Shift Allowance
  
• Great work culture & career growth

Regards,

Ananya

8884496986

Rivera Manpower Services.