666 Mass Communication Jobs - Page 13

Hiring for Leading ITES Company In Gurgaon for Customer Support/Technical Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Mega Walk in Drive is Going for Global Leading Travel Brand Process - International Travel Process (Hotels & Airlines Process) Call & WhatsApp No: 6296317938 | 9147047911 | 9147047910 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 6296317938 9147047911 9147047910 "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive

Role & responsibilities Copy-edit news reports for clarity, accuracy, structure and grammatical correctness. Assist in publishing and scaling up daily news coverage with quick turnaround and high operational efficiency. Collaborate with senior editors on AI-driven workflows and automation initiatives. Provide clear, high-quality editorial feedback on news articles and contribute to improving overall content standards. The ideal candidate should have a strong grasp of current affairs (business news, markets, international affairs), an eye for detail, and an interest in the intersection of journalism and technology Should Have good knowledge of Business and Markets Preferred candidate profile Must be an Immediate Joiner Should have good communication skills Must be a Post graduate in Journalism and Mass Communication Location would be Noida

Develop a marketing communications plan including strategy, goals, and tactics Translate strategies into tactics; ensure deliverables align with strategies Develop a strategic media engagement strategy and enhance relationships with key media, policy stakeholders, and influencers in the market Leverage existing media relationships and cultivate new contacts within business and industry media. Conduct client meetings whilst ideating on strategy and execution plans Create content for press releases, by-line articles and keynote presentations Monitor, analyze and communicate PR results on a weekly basis Evaluate opportunities for partnerships, sponsorships, and advertising on an ongoing basis Build relationships with thought leaders to grow industry awareness Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding them Proactively support and suggest improvements to exceed client expectations by leveraging industry knowledge and experience Coordinate all public relations activities Showcase leadership qualities to handle a team of executives.

Building Confidence, Leadership & Negotiation skills -Trained in all the areas of management -Developed in Inside & outside sales -Client & Customer Acquisition -Learning All The Skillsets -Freshers In Jaipur -No Targets CALL : HR TANISHA-9079224227 Required Candidate profile Immediate Joiner Graduates/post Graduates who aspires to build themselves Dynamic, Hardworking/Ambitious Inclined towards Sales& Marketing Freshers Apply(Jaipur) Work From Office (NO TARGETS)

Job Title: Content Writer Executive Location: Sector 59, Noida Experience: 1 - 2 Years (Candidates with experience in Media Houses, TV Channels, Magazines, Newspapers, or Online News/Education Portals will be preferred.) Qualification: Graduate/Postgraduate in English Literature, Journalism, Communications, or a related field. About the Role: We're looking for a creative and detail-oriented Content Writer to join our team. As a part of our content division, you'll be responsible for crafting engaging and informative write-ups aligned with our brand voice. Your role will play a key part in helping students and parents access accurate and valuable information related to scholarships, education, and career opportunities. What You'll Do: 1. Create original, grammatically sound, and audience-relevant content across formats including articles, blogs, social media posts, and website copy. 2. Research thoroughly to produce accurate and informative content in alignment with company objectives. 3. Maintain consistency in style, tone, and quality as per organizational guidelines. 4. Collaborate with internal teams for content inputs, feedback, and revisions. 5. Assist in proofreading and editing to ensure high-quality deliverables. 6. Handle basic documentation and communication using MS Word, Excel, and email tools. What Were Looking For: 1. Graduate/Postgraduate in English Literature, Journalism, Communications, or a related field. 2. Proven ability to write clear, concise, and engaging content. 3. Strong command of English grammar and attention to detail. 4. Familiarity with content writing practices for digital platforms. 5. Basic proficiency in MS Word, Excel, and email communication. 6. Excellent verbal and written communication skills. 7. A self-starter who is curious, organized, and eager to learn and grow. 8. Comfortable working full-time from the office in Noida (Sector 59) Apply here : https://www.buddy4study.com/career-job Or send your CV to riya.arora@buddy4study.com / WhatsApp 9289101695 Referrals are welcome too!

Job Title: Content Writer Executive Location: Sector 59, Noida Experience: 1 - 2 Years (Candidates with experience in Media Houses, TV Channels, Magazines, Newspapers, or Online News/Education Portals will be preferred.) Qualification: Graduate/Postgraduate in English Literature, Journalism, Communications, or a related field. About the Role: We're looking for a creative and detail-oriented Content Writer to join our team. As a part of our content division, you'll be responsible for crafting engaging and informative write-ups aligned with our brand voice. Your role will play a key part in helping students and parents access accurate and valuable information related to scholarships, education, and career opportunities. What You'll Do: 1. Create original, grammatically sound, and audience-relevant content across formats including articles, blogs, social media posts, and website copy. 2. Research thoroughly to produce accurate and informative content in alignment with company objectives. 3. Maintain consistency in style, tone, and quality as per organizational guidelines. 4. Collaborate with internal teams for content inputs, feedback, and revisions. 5. Assist in proofreading and editing to ensure high-quality deliverables. 6. Handle basic documentation and communication using MS Word, Excel, and email tools. What Were Looking For: 1. Graduate/Postgraduate in English Literature, Journalism, Communications, or a related field. 2. Proven ability to write clear, concise, and engaging content. 3. Strong command of English grammar and attention to detail. 4. Familiarity with content writing practices for digital platforms. 5. Basic proficiency in MS Word, Excel, and email communication. 6. Excellent verbal and written communication skills. 7. A self-starter who is curious, organized, and eager to learn and grow. 8. Comfortable working full-time from the office in Noida (Sector 59) Apply here : https://www.buddy4study.com/career-job Or send your CV to riya.arora@buddy4study.com / WhatsApp 9289101695 Referrals are welcome too!

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**Cognizant Walk-in Drive: Exciting Career Opportunities Awaits** Are you ready to take your career to the next level? Join us at our **Walk-in Drive** in Hyderabad and explore a world of possibilities! Freshers : Students who graduated in 2022, 2023 or 2024 with a three-year full-time degree only are invited to apply Drive Date: : Wednesday , 25th June , 2025 Timing: 9:00 AM to 12:30 PM POC : ADIBA Venue: Hyderabad: Cognizant office, GAR Infobahn, Kokapet, Hyderabad. **What to Bring**: - Updated resume - Xerox of Government-issued ID - 2 Passport size photographs About the Role: As a News Analyst, you will play a crucial role in our algorithm training process, helping to define factors that are important to our clients. You will be at the forefront of breaking news, leveraging your passion for technology, social media, and online content. Who You Are: You are a highly motivated professional with expertise in mass communications, copy editing, journalism, or similar assignments. You thrive in a dynamic environment and have a keen interest in real-time data analysis and quality assurance. Key Responsibilities: Monitor and analyse real-time data from multiple datasets Identify and investigate errors in news alerts and captions Cross-check information with social media posts for accuracy, completeness, and factual correctness Write and edit captions for social media posts Audit and programmatically apply business rules for data validation QA algorithmic is to improve the quality of the dataset output Stay up-to-date on new policies, processes and procedures impacting the QA workflow Adapt quickly in a rapidly changing environment Desired Skills & Experience: Degree in Journalism, Communications, English, Political/Social Sciences, or related fields Expertise in mass communications, copy editing, journalism, or similar assignments Excellent written and verbal communication skills Strong organizational skills with the ability to manage multiple competing priorities Goal and result-oriented mindset Professional proficiency in a foreign language is a plus Strong English skills at a B2 level or higher Why Join Us: Be part of a cutting-edge team at the intersection of news and technology. Work in a flexible, remote environment with 24/7 project shifts. Contribute to a dynamic and rapidly evolving field.

Job Description for the role of Associate Professor / Professor Department of Professional Studies (BJMC/MJMC) at Rama University: Job Title: Associate Professor / Professor Department: Professional Studies BJMC / MJMC Location: Rama University, Kanpur, Uttar Pradesh Reporting To: Dean / Head of Department Position Overview: Rama University invites dynamic and experienced professionals for the role of Associate Professor / Professor in the Department of Professional Studies for its BJMC (Bachelor of Journalism & Mass Communication) and MJMC (Master of Journalism & Mass Communication) programs. The candidate will be responsible for delivering high-quality academic instruction, mentoring students, leading research activities, and enhancing the departments visibility and contribution to the media and communication industry. Key Responsibilities: Deliver lectures, workshops, and seminars in areas such as journalism, digital media, broadcasting, advertising, PR, and media ethics. Supervise undergraduate and postgraduate projects, dissertations, and fieldwork. Develop curriculum content in line with industry trends and academic standards. Conduct original research and publish in reputed national/international journals. Mentor junior faculty and contribute to faculty development programs. Organize industry visits, guest lectures, and collaborations with media houses. Coordinate and contribute to academic audits, NAAC, and other accreditation processes. Guide students for internships, placements, and career development. Serve on departmental and university-level academic committees. Ensure student discipline, academic integrity, and quality education delivery. Eligibility Criteria: For Associate Professor: Qualification: Ph.D. in Journalism/Mass Communication or relevant field. Experience: Minimum 8 years of teaching/research/industry experience at a university or college with evidence of published work and a good academic record. Publications: At least 5 research publications in refereed journals. For Professor: Qualification: Ph.D. in Journalism/Mass Communication or related domain. Experience: Minimum 10 years of teaching/research experience, including 3 years as an Associate Professor or equivalent. Publications: A minimum of 10 publications and successful guidance of Ph.D. students. Skills & Competencies: Strong theoretical and practical knowledge of journalism and communication. Excellent communication and interpersonal skills. Proficiency in digital tools, media software, and broadcast equipment. Ability to engage students and foster a creative learning environment. Leadership abilities and a research-oriented mindset. Desirable: Industry experience in media houses, PR agencies, or digital content creation. Experience in organizing seminars, media festivals, and academic events. UGC NET qualification (preferred). Remuneration: As per UGC norms and Rama University’s internal pay structure. Higher salary may be offered to deserving candidates with exceptional academic and industry credentials.

Key Responsibilities: - Media Relations: - Establish and maintain relationships with media outlets, journalists, and industry influencers. - Prepare and distribute press releases, media kits, and other PR materials. - Organize press conferences and media briefings during exhibition events. - Event Coverage: - Attend exhibition events to represent the company and gather information for media content. - Conduct interviews with exhibitors, industry experts, and event organizers. - Create engaging content, including articles, blog posts, and social media updates, about the exhibitions. Content Creation: - Develop, write, and edit high-quality content for various platforms, including website, blog, newsletters, social media, and press releases. - Collaborate with internal teams and industry experts to generate relevant content that aligns with our brand and industry trends. Communication Management: - Assist in the development and execution of communication strategies and campaigns to promote our brand and events. - Manage and maintain relationships with media contacts, industry partners, and stakeholders. - Draft and distribute press releases, media advisories, and other communication materials. Social Media Management: - Create, curate, and schedule content for our social media channels to drive engagement and grow our online presence.

Hiring for Market Research in Ahmedabad Freshers and Experience in Sales, BPO or KPO can apply Should have excellent communication skills in English Rotational shifts Fix weekend off Call/whatsapp Husain at 7990477483

PMS College of Dental Sciences & Research is looking for Public Relations Officer to join our dynamic team and embark on a rewarding career journey Develop and implement public relations strategies. Manage media relations and handle press inquiries. Prepare press releases, articles, and other PR materials. Coordinate PR events and activities. Monitor media coverage and provide reports.

Edelweiss Global Markets is looking for Public Relation - Manager to join our dynamic team and embark on a rewarding career journey Develop and implement PR strategies that support the company's goals and objectives Manage and maintain relationships with media outlets, journalists, bloggers, and influencers Write and distribute press releases, media pitches, and other communications materials Organize and coordinate media events, interviews, and press conferences Monitor and analyze media coverage and prepare reports for senior management Manage crisis communications and provide guidance and support during reputational issues Work with cross-functional teams to identify and leverage PR opportunities Develop and maintain a strong network of industry contacts and partnerships Strong written and verbal communication skills Excellent interpersonal and networking skills

We are seeking a highly skilled and experienced Social Media Specialist to join our dynamic team. The ideal candidate should have a strong background in digital marketing, social media management, and content creation. As a Digital Account Manager, you should have solid experience in client servicing. You should also clearly understand how digital tools add value to company strategy and performance. Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships with digital marketing strategies, and planning, and they executed on time. Professional Experience and Other Requirements: Minimum 4+ years of professional work experience as a Social Media Specialist or a similar role. Proven Experience in digital marketing including website, SEO, and social media management. Experience in managing social media accounts and implementing social media solutions including content creation, posting updates, creatives, and responses etc. Excellent working knowledge of Facebook, Twitter, LinkedIn, Instagram, YouTube, and other social media platform. Experience in camera operation, digital video cameras, sound equipment and overall digital film / video production process is essential. Ability to create content across different formats (forms, posts, videos, podcasts, static and dynamic images etc.) Ability to create impactful ideas with excellent communication and writing skills Proficiency in using Microsoft Office suite and other relevant software. Academic Qualification Bachelors degree or Masters degree in Mass Communication / Digital Marketing / Business Administration or equivalent preferred.

Hiring for Leading ITES Company In Gurgaon for Customer Support/Technical Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher, 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Looking for a confident on-camera Video Host & Production Coordinator to present YouTube videos, plan shoots, collaborate with the crew, and help produce engaging, high-quality content that grows our audience and brings ideas to life.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.