0.0 - 1.0 years

1 - 2 Lacs

Gurugram, Jaipur

Work from Office

Roles and Responsibilities Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle inbound/outbound calls with a focus on providing timely resolutions and ensuring high levels of customer satisfaction. Utilize strong communication skills to effectively address complex issues and escalate when necessary. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve process goals and improve overall performance. Desired Candidate Profile 0-1 year of experience in BPO/call center environment or related field (customer care, voice processing). Strong proficiency in speaking Manipuri language. Excellent communication skills for effective interaction with customers over phone/email/chat. Ability to work flexible shifts including rotational shifts as per business requirements.

Posted 3 weeks ago

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Walk-in - Process Associate-Tamil, Telgu, Malayalam, Konkani, Oriya Iccs

- 4 years

0 - 2 Lacs

Noida

Work from Office

Role & responsibilities Voice Process Process - Tamil, Odia, Malayalam, Bodo, Konkani, Manipuri, Santhali, Sindhi, Dogri, Gujarati & Assammee Develop strong communication skills through client interactions, emails, and internal coordination. Analyze and review title opinions. Preferred candidate profile Graduate/ Under Graduate Freshers are also welcome if they are eager to start their career Proficient in Microsoft Excel and Microsoft Office Suite (Word, PowerPoint, Outlook). Good typing speed with high accuracy. Strong attention to detail in all tasks and documentation.

Posted 1 month ago

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