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3.0 - 7.0 years
0 Lacs
bhubaneswar
On-site
As a Reservation Manager, your primary responsibility will be to efficiently manage reservation requests received via phone, email, or online platforms. You will be required to accurately input and confirm booking information into the system, ensuring all details are recorded correctly. Keeping track of all reservations, including cancellations and modifications, will also be a crucial part of your role. In addition to managing reservations, you will be expected to provide excellent customer service by addressing guest inquiries, resolving booking discrepancies, and offering assistance with any issues that may arise. Effective communication with other departments such as sales, marketing, and operations will be essential to align booking strategies and ensure a seamless guest experience. As part of your responsibilities, you will need to oversee the reservation system to guarantee it is up-to-date and accurate at all times. This will require attention to detail and a proactive approach to system management. This is a full-time, permanent position with benefits including cell phone reimbursement, provided food, health insurance, leave encashment, paid sick time, and provident fund. The work schedule involves rotational shifts, and the preferred experience for this role is a minimum of 3 years in room reservation management. The work location for this position is in-person. If you are interested in this opportunity, please reach out to the employer at +91 9853532626 for further discussion.,
Posted 20 hours ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a team member at Zigsaw, you will play a vital role in ensuring a delightful dining experience for our valued guests. Your responsibilities will include warmly welcoming guests to the venue, managing wait times efficiently, coordinating with the wait staff for seamless operations, and maintaining a clean and organized reception area. Your excellent communication and customer service skills will be instrumental in addressing customer inquiries and providing assistance as needed. Your ability to remain composed in a fast-paced environment and cater to guests" individual needs will contribute to the overall success of our restaurant. Prior experience in a similar role is preferred, and a strong focus on customer service, communication, and organization is essential for this position. Join our team and be a part of delivering exceptional hospitality services at Zigsaw.,
Posted 1 week ago
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