Manager of Software Engineering- Service Now

This is a unique opportunity for you to steer your career in a new direction and lead multiple teams towards success at one of the world's premier financial institutions. As the Manager of Software Engineering at JPMorgan Chase in the Digital Workflows (ServiceNow Development) division, you will oversee a dedicated team responsible for a custom ServiceNow technology infrastructure hardware asset management application. Your role will involve managing day-to-day implementation activities, identifying and escalating issues, and ensuring that your team's work aligns with compliance standards, business requirements, and tactical best practices. Your responsibilities will include providing guidance to your software engineering team on daily tasks and activities, establishing overall expectations for team output and collaboration, anticipating dependencies with other teams to meet business requirements, managing stakeholder relationships, and ensuring compliance with standards and requirements. Additionally, you will foster a culture of diversity, equity, inclusion, and respect within the team, prioritize diverse representation, and demonstrate the ability to prioritize and execute effectively, maintain stability under pressure, and collaborate across multiple teams. To be successful in this role, you should have formal training or certification in software engineering concepts with at least 5 years of applied experience, along with coaching and mentoring experience. You should possess an understanding of best practice configuration principles within ServiceNow, advanced ServiceNow certifications like Certified Implementation Specialist (CIS) or Certified Application Developer (CAD), hands-on experience leading a team in ServiceNow platform configuration, excellent customer relationship skills, and expertise in automation, continuous delivery methods, and the Software Development Life Cycle. Furthermore, proficiency in Agile or Scaled Agile methodologies, advanced knowledge of agile methodologies such as CI/CD, Application Resiliency, and Security, and experience in leading technology projects and managing technologists are essential for this role. Preferred qualifications include in-depth knowledge of the financial services industry and their IT systems. If you are a certified ServiceNow software engineer with a strong background in scripting, based in Bangalore, and possess the necessary qualifications, capabilities, and skills outlined above, we encourage you to apply for this exciting opportunity to lead a dynamic team and drive innovation in the digital workflows domain.,