Manager - IT (SAP)

Key Responsibilities: Plan, implement, and manage IT infrastructure and software qualification processes. Install, configure, and maintain hardware and software systems, including Windows and macOS environments. Perform first-level troubleshooting of hardware, network components, operating systems, and applications. Conduct regular IT audits and implement preventive maintenance schedules for all IT assets. Serve as SAP Administrator ; support ERP/SAP implementation and coordinate end-user training. Evaluate business requirements across departments to design and deliver appropriate IT solutions. Oversee smooth and uninterrupted IT operations across plant locations; monitor system performance and report to senior management. Collaborate with USA-based IT consultants to address and resolve system-related issues. Ensure regular backup of transaction and development data; manage periodic server maintenance. Maintain and strengthen vendor relationships, including those with internet, telecom, and software service providers. Proactively identify, assess, and resolve IT risks and issues to minimize disruption and improve reliability. Education: B.Tech CSE / (IT) / BCA / MCA Experience: 8-12 years in IT roles with hands-on experience in SAP administration, IT networking, and hardware systems in a manufacturing company Expertise in SAP implementation and administration is must Strong understanding of IT networking and hardware: switches, routers, bandwidth management Proficient in data networking, server design, Windows OS, information security, and architecture Deep knowledge of network security tools, protocols, and practices Familiarity with systems such as Routers/Servers, TCP/IP, Firewalls, DNS, DHCP, SSL, VPN, IP Subnetting, and multiple operating systems