Manager Information Systems

Job Description

Manager Information Systems What you will do In this vital role you will responsible for designing, developing, and maintaining software applications and solutions that meet business needs and ensuring the availability and performance of critical systems and applications. This role involves working closely with product managers, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime. Roles & Responsibilities: Lead the design, configure and deployment of the validation systems (such as Veeva Validation Management, ALM, and KNEAT) ensuring scalability, maintainability, and performance optimization. Implement standard methodologies, conduct code review and provide technical guidance, mentorship to junior developers. Take ownership of complex software projects from conception to deployment. Manage software delivery scope, risk, and timeline Collaborate closely with business collaborators to discuss requirements, ensuring alignment between technical capabilities and business objectives, while effectively communicating any technical limitations or constraints. Contribute to both front-end and back-end development using cloud technology. Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations. Ensure all documents are compliant with 21 CFR Part 11, Annex 11, and other relevant regulations. Identify and resolve technical challenges effectively. Stay updated with the latest trends and advancements. Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a partner concern point and facilitating communication when service commitments are not met. Work closely with multi-functional teams, including product management, design, and QA, to deliver high-quality software on time. Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree and 4 to 6 years of related field experience OR Bachelors degree and 6 to 8 years of related field experience OR Diploma and 10 to 12 years of related field experience Solid technical background, including understanding software development processes, databases, and cloud-based systems. Experience configuring the SaaS systems such as Veeva or ALM. Experience with Document management system, Service now suite, ALM, JIRA, Veeva Platform, GenAI. Agile/Scrum experience with demonstrated success managing product backlogs and delivering iterative product improvements. Preferred Qualifications: Understanding of Veeva Quality Vault/ALM/KNEAT. Curiosity of modern technology domain and learning agility Experience with the following technologies Veeva Vault, MuleSoft, AWS (Amazon Web Services) Services (DynamoDB, EC2, S3, etc.), Application Programming Interface (API) integration and Structured Query Language (SQL) will be a big plus. Excellent communication skills, with the ability to convey complex technical concepts. As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.