Manager, HR Operations

As a Manager HR Operations at Opendoor, you will be a key player in the company's growth and long-term success. Your role will involve overseeing the first-level support to Opendoor employees and leaders for various HR-related inquiries and support. Your responsibilities will include managing efficient HR processes, enhancing service delivery, and improving the overall employee experience. You will lead a team of HR Operation Specialists to ensure the delivery of high-quality HR support services to all employees. Effective partnership and communication with cross-functional teams such as IT and Finance will be essential. Additionally, you will contribute to supporting International Mobility and Immigration programs. The ideal candidate for this role is an experienced HR leader with exceptional HR operations, analytical, customer service, and communication skills. In this role, you will provide strategic HR leadership to HR Operations, effectively managing, developing, and engaging the global team. You will work towards simplifying key processes to ensure an exceptional employee experience. Leading and implementing HR initiatives and projects aligned within HR and Centers of Expertise (COE) will be part of your responsibilities. You will identify best practices for process improvement, lead key projects for improvement across HR, and promote and lead change. Data integrity and compliance to HR policies, procedures, data privacy, audit controls, and regulatory requirements in all HR Service Center activities will be a priority. You will manage the case management system and team to establish service level agreements, develop and maintain team standard operating procedures, and oversee relevant employee data management for security and compliance. At Opendoor, our mission is to transform the real estate industry by simplifying the home buying and selling process through a digital, end-to-end customer experience. We are dedicated to creating an inclusive and collaborative culture where diversity, equity, inclusion, and belonging are valued. Our focus is on empowering our teams to do their best work through teamwork, building trust, and fostering a sense of belonging. We aim to attract and retain exceptional talent by promoting collaboration and innovation. Opendoor is committed to providing reasonable accommodations for candidates with disabilities, pregnancy, religious beliefs, or other reasons protected by applicable laws throughout the recruitment process. If you require assistance or accommodation, please contact us at TAops-accommodations@opendoor.com.,