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Zeta Inc.
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Manager - Data Analytics, Credit Card Portfolios

Manager - Data Analytics, Credit Card Portfolios

Zeta Inc.

10 - 15 years

12 - 16 Lacs

Bengaluru

Posted:10 hours ago| Platform:

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Skills Required

Product management Payment processing Underwriting Customer support Business intelligence Financial services Analytics SQL Core banking

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a seasoned and strategic Senior Leader for Business Intelligence & Data Analytics to build and scale enterprise reporting and insights for global fintech portfolios comprising - Credit Cards, Deposits and other Financial services. This leader will oversee a team of data analysts, leverage multiple underlying data lakes and data warehouses, and build and maintain a comprehensive reporting suite across the lifecycle of fintech products for multiple banks across United States, UK and India

Responsibilities

Enterprise Reporting & Data Architecture
Design, develop and maintain a comprehensive reporting suite covering the full customer lifecycle (acquisition, activation, usage, delinquency, collections, retention, operations, customer support) for Credit Cards, Deposits, and other financial products
Oversee the accurate reporting and analysis of key financial metrics such as revenue, profitability, credit risk, default rates, cost of acquisition.
Design and implement enterprise dashboards, self-service BI tools, and automated reporting pipelines using tools like Apache Superset, Metabase and Tableau.
Optimize storage and reporting systems to deliver scale and responsiveness whilst maintaining low costs.

Data Integration & Analytics Execution
Work closely with vendors and internal data engineering teams to define requirements for ingesting and modeling data from multiple platforms including credit bureaus, open banking, core banking, card processing, payment processing, loan origination systems, digital aggregators, CCaaS systems and others into our centralized Data Lake

Business Intelligence and Growth
Lead projects to uncover user behavior patterns, surface insights and business opportunities across acquisition channels, underwriting models, customer behavior, and portfolio performance by leveraging segmentation, cohort, and funnel analyses
Work with Product Management and Marketing to test hypotheses, evaluate product experiments (A/B tests), and inform roadmap prioritization.

Leadership
Build and lead a high-performing team of business intelligence analysts and data visualization experts.

Data Governance
Define and ensure adherence to data governance best practices

Skills

Strong command of BI tools (eg, Superset, Metabase, Tableau), Advanced SQL, and familiarity with modern data platforms (eg, Snowflake, Redshift, BigQuery)
Deep understanding of KPIs across the credit and fintech lifecycle: acquisition, credit decisioning, delinquency, repayment, charge-off, profitability, RoA, CLTV etc
Proven ability to lead analytics teams and scale reporting infrastructure.
Excellent communication and presentation skills, with the ability to translate complex data insights into actionable business strategies.
Familiarity with data governance frameworks, privacy and security best practices in financial services.

Experience and Qualifications

10+ years of work experience in Business Intelligence, with at least 3+ years specifically in the credit card industry.
3+ years in a leadership role managing a team of analysts or data professionals.
bachelors degree in Computer Science, Engineering, Statistics or a related field

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Zeta Inc.

Financial Technology (FinTech)

Los Angeles

201-500 Employees

31 Jobs

Key People

Bhavin Turakhia

Founder & CEO
Gaurav Singh

Co-founder & CTO
Ankur Choudhary

Co-founder & COO

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Manager - Data Analytics, Credit Card Portfolios