Roles and Responsibilities • Upkeep of the building in terms of housekeeping and horticulture services. • Management and Deployment of housekeeping and horticulture staff. • Preparation and implementation of a general and deep cleaning schedule of the entire premise. • Liasoning with local government bodies for building compliances. • Period inspection and maintenance of tolls and equipment. • Maintaining inventory and records of materials and its consumption. • Responsible for handling customer queries and ensuring customer satisfaction by delivering quality services • Handling customer complaints, providing them with feasible solutions & building healthy relationships thereby achieving high customer satisfaction.

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